Motorola CONCIERGE CC5000-15 Manuale utente

CONCIERGE

CC5000-15

SET UP and

INSTALLATION

GUIDE

2 CONCIERGE CC5000-15

Motorola Solutions reserves the right to make changes to any product to improve

reliability, function, or design. Motorola Solutions does not assume any product

liability arising out of, or in connection with, the application or use of any product,

circuit, or application described herein. No license is granted, either expressly or

by implication, estoppel, or otherwise under any patent right or patent, covering or

relating to any combination, system, apparatus, machine, material, method, or

process in which Motorola Solutions products might be used. An implied license

exists only for equipment, circuits, and subsystems contained in Motorola

Solutions products.

Warranty

For the complete Motorola Solutions hardware product warranty statement, go to:

http://www.motorolasolutions.com/warranty.

For Australia Only

This warranty is given by Motorola Solutions Australia Pty Limited (ABN16 004

742 312) of Tally Ho Business Park, 10 Wesley Court. Burwood East, Victoria. Our

goods come with guarantees that cannot be excluded under the Australia

Consumer Law. You are entitled to a replacement or refund for a major failure and

compensation for any other reasonably foreseeable loss or damage. You are also

entitled to have the goods repaired or replaced if the goods fail to be of acceptable

quality and the failure does not amount to a major failure. Motorola Solutions

Australia’s limited warranty above is in addition to any rights and remedies you

may have under the Australian Consumer Law. If you have any queries, please

call Motorola Solutions Australia at 1800457 439. You may also visit our website:

http://www.motorola.com/Business/XA-EN/Pages/Contact_Us for the most

updated warranty terms.

Service Information

If you have a problem using the equipment, contact your facility's Technical or

Systems Support. If there is a problem with the equipment, they will contact the

Motorola Solutions Global Support Center at:

http://www.motorolasolutions.com/support.

Setup and Installation Guide 3

Concierge CC5000-15 Features

Figure 1.

Front View

Figure 2.

Rear View

Bar Code Scanner Audio Microphones

15.6 in.Touchscreen

Display

Front Facing Video

Camera

Power Receptacle

(IEC 60320 C14 Male Inlet)

15.6 in Touchscreen Display

Ethernet Port

VESA Mounting Holes (M4 Threaded)

Bezel Enclosure

Removable Access Panel for Concierge HUB

4 CONCIERGE CC5000-15

Overview

The Concierge CC5000-15 is a pre-assembled system consisting of the following:

• 15.6 in. touchscreen display

• Concierge HUB

• Bar code scanner

• Bezel enclosure

• Associated pre-wired cabling.

The final system hardware configuration may change based on customer

preference, including additional accessories (sold separately).

The final system mounting/installation is decided by the customer (e.g., mounting

the system on a wall, on a stand, or within a customer designed enclosure).

Ensure the mounting configuration allows end-users to easily interact with the

Concierge touchscreen, and allows adequate space for end-users to scan

products using the bar code scanner.

Unpacking

Carefully remove the Concierge CC5000-15 from the packaging to avoid

damaging the touchscreen display, and associated hardware. Once removed from

its packaging, inspect it for damage.

Keep the packaging. It is the approved shipping container, and should be used if

the CC5000-15 needs to be returned for servicing.

Cleaning and Maintenance

• Always turn off the product before cleaning.

• The touchscreen surface may be cleaned using a soft clean cloth moistened

with mild window glass commercial cleaners..

• Use a soft cloth moistened with mild detergent to clean the display housing.

• Do not touch the display screen surface with sharp or hard objects.

• Do not use abrasive cleaners, waxes or solvents for cleaning.

• Do not operate the product under the following conditions:

•Extremely hot, cold, or humid environments.

•Near any appliance generating a strong magnetic field.

•In direct sunlight.

Setup and Installation Guide 5

Configuration Notes

The instructions, and screen captures in this guide describe default software

applications included with the Concierge (a typical Concierge configuration).

Customers and/or partners may develop, and install additional custom software

applications which run on the Concierge. In addition, customers and/or partners

may choose to add their own hardware accessories prior to installation.

Therefore, actual software and hardware configurations may vary at individual

sites.

Mounting the CC5000-15

Mounting brackets are not sold with the CC5000-15 system. Obtain the

appropriate mounting brackets to mount the CC5000-15 using a mounting bracket

which complies with the VESA mounting standard (100 mm x 100 mm).

The total weight of the CC5000-15 system (without additional accessories, or

modifications is 12.8 lb/5.8 kg).

For safety purposes, mounting brackets should be certified to support the total

weight of the final system (including additional accessories, or modifications by

the customer).

To mount the CC5000-15 using the appropriate mounting bracket:

1. The CC5000-15 mounting inserts are M4 x 10 mm. When selecting the

appropriate screw length, ensure its length safely engages the threads, but does

not penetrate the CC5000-15 bezel enclosure more than 0.39 in./10 mm.

2. Align the mounting holes on the selected mounting bracket with the mounting

holes on the CC5000-15 bezel enclosure.

NOTE The instructions in this guide provide basic installation guidance for the

Concierge CC5000-15 system.

WARNING!Always utilize professional installers to safely install, mount, and

supply power to the Concierge CC5000-15. Always ensure

CC5000-15 mounting, and power routing meets regional building

codes.

IMPORTANT The wall outlet must be located near the CC5000-15, and be

easily accessible.

IMPORTANT Slots and openings in the back of the unit are provided for

ventilation. To ensure reliable operation of the unit, and to protect

it from overheating, ensure these openings are not blocked or

covered.

6 CONCIERGE CC5000-15

3. Insert, and tighten the screws through each of the four aligned mounting holes.

Figure 3.

CC5000-15 Mounting Dimensions

Getting Started

1. Mount the CC5000-15 as described in Mounting the CC5000-15 on page 5.

2. Obtain a power cord (60320 C13 IEC) that is appropriate for your region and

amperage.

3. Securely plug-in the C13 female end of the power cord into the C14 male end of the

power receptacle located in the back of the CC5000-15.

4. Plug-in the male end of the power cord to the wall socket.

5. The Concierge software automatically boots to the Concierge Home page (see

Figure 4).

Entering Admin Mode

To enter into Admin mode:

1. Touch and hold the area in the bottom right of the Home page for five seconds to

activate the Admin pass code keypad.

Figure 4.

Home Page

100mm

96.1mm

97.6mm

51.2mm

67.3mm

299.8mm

132.5mm

158.9mm

417.8mm

Touch and

Hold Here

Setup and Installation Guide 7

2. Touch the appropriate numbers on the keypad to enter the pass code, and press

to enter Admin mode.

Figure 5.

Admin Home Page

3. To exit Admin mode, press .

Connecting to a WLAN Network

To set up a WLAN network:

1. Enter Admin mode by following the steps in Entering Admin Mode on page 6.

2. Touch (App icon) in the upper right corner of the screen to display the Apps

screen.

Figure 6.

Apps Screen

NOTE The default pass code for Admin mode is 5678. The Admin pass code

for your configuration may have been revised. Consult your system

administrators for the correct pass code.

8 CONCIERGE CC5000-15

3. Touch (Settings icon) to display the Settings screen (see Figure 7).

4. Ensure Wi-Fi is set to ON; then select the desired Wi-Fi network. If the network is

encrypted, a prompt displays to enter the network password.

Figure 7.

Settings Screen

5. When successfully connected, press to exit Admin mode.

Connecting to a LAN Network

To set up a LAN network:

1. Ensure an ethernet cable is connected to the ethernet port accessible in the rear

of the unit (see Rear View on page 3).

2. Enter Admin mode by following the steps in Entering Admin Mode on page 6.

3. Touch (App icon) in the upper right corner of the screen to display the Apps

screen (see Figure 6).

4. Touch (Settings icon) to display the Settings screen (see Figure 7).

Setup and Installation Guide 9

5. Select Ethernet; then select to configure your ethernet

connection.

Figure 8.

Ethernet Settings

6. When successfully connected, press to exit Admin mode.

Additional Administrative Options

Refer to the online Concierge CC5000-XX Product Reference Guide

(p/n MN000209A01) for instructions regarding additional administrative options for

the CC5000-15.

Scanning Bar Codes

To scan bar codes:

1. Hold a bar-coded item approximately 6 to 12 inches from the scanner's exit

window.

2. When the scanner's proximity sensor senses the item a red LED, and laser aiming

pattern projects which enables the user to position the bar code within its field of

view.

3. Center the printed bar code symbol within the aiming pattern, ensuring the entire

symbol is within the illuminated rectangular area formed by the cross pattern.

4. Upon a successful scan, bar code data transmits to the Concierge application.

Powering Down

To power down the CC5000-15, unplug the power supply from the back of the

unit.

10 CONCIERGE CC5000-15

Regulatory Information

This device is approved under Motorola Solutions, Inc.

This guide applies to the following Model Number: CC5000-15.

All Motorola devices are designed to be compliant with rules and regulations in locations they are

sold and will be labeled as required.

Local language translations are available at the following website:

www.motorolasolutions.com/support

Any changes or modifications to Motorola equipment, not expressly approved by Motorola, could

void the user's authority to operate the equipment.

Declared maximum operating temperature: 40° C.

Wireless Device Country Approvals

Regulatory markings, subject to certification, are applied to the device signifying the radio(s)

is/are approved for use in the following countries: United States, Canada, Japan, China, S.

Korea, Australia, and Europe.

Please refer to the Declaration of Conformity (DoC) for details of other country markings. This is

available at www.motorolasolutions.com/doc.

Note: Europe includes, Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Denmark, Estonia,

Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein,

Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak

Republic, Slovenia, Spain, Sweden, Switzerland and the United Kingdom.

Operation of the device without regulatory approval is illegal.

Country Roaming

This device incorporates the International Roaming feature (IEEE802.11d) which will ensure the

product operates on the correct channels for the particular country of use.

Frequency of Operation – FCC and IC

5 GHz Only

The use in the UNII (Unlicensed National Information Infrastructure) band 1 (5150-5250 MHz) is

restricted to Indoor Use Only; any other use will make the operation of this device illegal.

Industry Canada Statement

Caution: The device for the band 5150-5250 MHz is only for indoor usage to reduce potential for

harmful interference to co-Channel mobile satellite systems. High power radars are allocated as

primary users (meaning they have priority) of 5250-5350 MHz and 5650-5850 MHz and these

radars could cause interference and/or damage to LE-LAN devices.

Avertissement: Le dispositive fonctionnant dans la bande 5150-5250 MHz est réservé

uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable

aux systèmes de satellites mobiles utilisant les mêmes canaux.

Les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux (c.-à-d., qu'ils

ont la priorité) pour les bands 5250-5350 MHz et 5650-5850 MHz et que ces radars pourraient

causer du brouillage et/ou des dommages aux dispositifs LAN-EL.

Health and Safety Recommendations

Ergonomic Recommendations

Caution: In order to avoid or minimize the potential risk of ergonomic injury follow the

recommendations below. Consult with your local Health & Safety Manager to ensure that you are

adhering to your company's safety programs to prevent employee injury.

• Reduce or eliminate repetitive motion

• Maintain a natural position

• Reduce or eliminate excessive force

• Keep objects that are used frequently within easy reach

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