Enable Separation Alert
The system also oers the option of separation alerts for the SOS button
device: if the SOS button device loses connection (i.e. if the worker forgot
his mobile phone behind and moved away having the SOS button on him),
then the SOS device will start alerting.
*You can enable separation alerts through your web application, under
worker settings. The separation alert option is disabled by default.
Troubleshooting Guide
Press the device button for 3 seconds until you hear the buzzer. If no
buzzer is heard, check if your device is connected with other mobile or
application, or check the device’s battery.
1
From your smartphone settings, ensure that there is no “battery saver”
setting that forces location to be turned o.
5
Ensure that Location is turned on at your smartphone.
2
Restart the Bluetooth on your smartphone.
3
The assignment process is most probably taking a bit longer to be sent
(the system attempts to send respective details every 1 minute).
1
In some cases the smartphone’s Bluetooth conflicts with Wifi 2.4 GHz.
Please restart your Bluetooth and then your Wifi.
2
Restart your smartphone
4
Devices not found while searching for assignment.
A.
Device is assigned but green message “SOS Button
assignment submitted successfully to the service” is not shown.
B.
