Neato Robotics BOTVAC D3 CONNECTED Manuale utente

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Meet Your Neato Robot

Congratulations on your new home robot – now “connected” in your smart home so you can

manage your ﬂoor cleaning from a smartphone or tablet. 

This guide will help get your robot set up and connected via the Neato app. You’ll also ﬁnd

some important information on operating and maintaining your robot for best performance.

Then relax. Your robot will let you know when your ﬂoors are clean.

Any problems? Just let us know. We are here to help. www.neatorobotics.com/support

To ensure the best possible experience with your

Neato robot, please note the following to minimize

any risk of damage to household, furnishings or

belongings:

Please observe your Neato robot during the ﬁrst

few cleaning runs and make any adjustments to the

cleaning environment to optimize navigation.

• While Neato robots have a smart navigation

system that avoids obstacles, the robot may

occasionally bump into furniture, objects, pets and

people. Therefore if you have special objects that

could potentially be damaged by the bumping,

remove these objects from the room or use

boundary markers.

• Similarly, the Neato robot’s rotating brush

operates like a regular upright vacuum cleaner,

so do not use the Neato robot on ﬂoors or rugs

(e.g. with fringes) that you would not use a regular

upright vacuum on.

• If the area to be cleaned contains a cli, drop,

balcony, ﬁreplace, or other area where the vacuum

could travel/fall that represents danger, place a

physical barrier to prevent travel in that area to

ensure safety. The drop sensors and boundary

markers are to help the robot navigate during

cleaning but should not be relied upon solely to

avoid a potential dangerous situation.

Neato Robotics is not responsible for any damage

to furniture, objects, rugs, or ﬂooring.

Important: Read Before Continuing With Setup

Table of Contents

Overview ............................................................................................. 3

Important Items and Tips............................................................ 4

Preparation and Set Up................................................................ 6

Setting Up Your Robot With Wi-Fi and

the Neato App.................................................................................. 7

Using Your Robot With the Neato App ............................... 9

How Neato Cleans .......................................................................... 11

Maintaining Your Neato Robot ................................................. 12

More Info ............................................................................................. 13

You and Your Neato Robot........................................................ 16

Want to see how it’s done?

Go to www.NeatoRobotics.com/support for installation videos and tips.

Overview

1 Dirt Bin and Filter

2 Top

3 Laser Cover

4 Start Button

5 Info LED

6 Battery LED

7 Handle

8 Front Bumper

9 Boundary Marker (included in some models)

10 Charge Base

11 Brush

12 Wall Following Sensor Window

13 Side Brush (available on speciﬁc models only)

14 Drop Sensor Window

15 Brush Guard

16 Battery Door

17 Robot Label

18 Wheels

19 Charging Contacts

20 Upgrade Cable (included in some models)

21 Cleaning Tool (included in some models)

INFO LED is used for:

· Wi-Fi connection status

· Cleaning status

· Errors

BATTERY LED is used to show:

· Charge state

· Battery Errors

NOTE: LED light details are described later

in this user guide.

Requirements: You need Wi-Fi, an iOS or

Android phone or tablet, and a Neato

account (free) in order to use some features.

Start Button & LED Lights

(ﬁlter may

vary by model)

TIPS

To keep your robot out of places you don’t

want it to go, set down boundary markers

(included in specic models, however Neato

Boundary Markers are compatible with all

Neato robots).

You can use scissors to cut boundary

markers to a shorter length.

You can use removable tape to keep

boundary markers at on the oor.

To do a Reset of the Neato robot, press and

hold the button for 10 seconds and all the

lights will turn off. Press Start button once

more to turn the robot back on.

The combo brush offers superior pick-up

of pet hair, reduced noise during operation,

and is ideal for homes with multiple types of

ooring.

The spiral blade brush (sold separately)

offers deep cleaning performance across all

oor surfaces.

Shiny surfaces and black oors might cause

navigation issues.

Before connecting your robot to your Neato

account, view the How-To Video online at

www.NeatoRobotics.com/Support

Important Items and Tips

IMPORTANT ITEMS

Keep your robot away from liquids and wet

areas. Move or cover pet bowls and plant trays.

Clear the area of small items such as toys

and clothing.

Tie up wires, curtains and other low-hanging

items.

Thick carpet on top stair may affect the

ability of the robot’s navigation system to

prevent falls (top stair with low pile carpet is

OK). To make sure your robot sees the drop,

place boundary markers 6 inches/15cm from

the edge of the stair.

Keep your Neato inside the house. It was not

designed for outdoor cleaning or freezing

temperatures.

IMPORTANT: Please observe your Neato robot during the ﬁrst few cleaning runs and make any adjustments to the cleaning environment to optimize navigation. Also, while Neato robots have a

smart navigation system that avoids obstacles, the robot may occasionally bump into furniture, objects pets and people. Therefore, if you have special objects that could potentially be damaged

by the bumping, remove these objects from the room or use boundary markers. Similarly, the Neato robot’s rotating brush operates like a regular upright vacuum cleaner, so do not use the

Neato robot on ﬂoors or rugs (e.g., with fringes) that you would not use a regular upright vacuum on. Neato Robotics is not responsible for any damage to furniture, objects, rugs, or ﬂooring.

Start Button & LED Lights

ROBOT IS: LED COLOR WHAT IT MEANS

Cleaning

Solid Green Battery level is normal

Solid

Amber

Battery level is low. Battery must be

charged before a new cleaning can be

started

Charging

Pulsing

Green

Battery is charging and robot can start

cleaning

Pulsing

Amber

Robot is fast-charging the battery and

must complete before cleaning can start

BATTERY LED

* If Blinking Red, please check the troubleshooting section of this

guide.

ACTION INFO LED

Start Cleaning Press Start Button 1x for house cleaning Solid Blue

Press Start Button 2x for spot cleaning Solid White

Pause/Resume

Cleaning

Press Start Button during cleaning to pause robot. LED pulses during pause

Press Start Button again to resume cleaning.

Cancel Cleaning Press & hold Start Button for 5 seconds Robot & LEDs turn off &

robot plays a tone.

INFO LED

* NOTE: if the INFO LED light is blinking red or solid red, your robot needs robot

maintenance or your robot has a navigation issue. Please check the troubleshooting

section of this guide.

IMPORTANT

Remove all protective lms and shipping

material from the robot and charge base.

If they are not removed, your Neato robot

will not operate correctly.

Place the rounded side of your Neato robot

against the metal charging contacts on the

charge base until the contacts are pushed

all of the way in. For best results, charge the

robot fully before your rst cleaning cycle to

experience a full high performance cleaning.

NOTE During bootup, the robot will

alternately blink green and blue.

NOTE Your robot is only compatible with the

included charge base.

Plug the power cord securely into the

charge base.

Adjust the length of the cord by wrapping

it as shown.

REMOVE FILMS AND STICKERS INITIAL ROBOT CHARGING

SET UP CHARGE BASE

1 3

Choose a wall outlet that has a 3’ (1 m)

clearance on both sides and in front of the

charge base. This helps your robot nd the

charge base.

Plug in the power cord and push the charge

base against the wall.

TIP Locate the charge base on a hard oor

surface.

TIP Make sure the power outlet is not

controlled by a switch.

Charging

Contacts

Preparation and Set Up

It is recommended that you setup your robot

to work with the Neato app to get the best

experience and access to all of the features.

The Neato app is the optimal way to control

your robot and receive notications via your

smartphone or tablet.

Benets of using the Neato app:

• Easy access & control

• Start your robot when you are not home

• Easily pause cleaning from the app

• Instant notications (cleaning complete,

alerts, etc.)

• Battery status

• Maintenance alerts and context sensitive

help to keep your robot in top form

• Dashboard (some features available on

specic models only)

It is also possible to start and stop the robot

using the Start Button on the robot.

APP SET-UP

Download the Neato app from the Apple App

Store or Google Play.

Follow the directions within the Neato app.

You will be prompted to:

• Create an account

• Verify your account via email

• Add/Connect your robot

NOTE

Before you begin, you will need:

• Your home Wi-Fi password

• Fully charged robot

Setting Up Your Robot With Wi-Fi Connection and the Neato App

ROBOT FEEDBACK DURING

INITIAL PAIRING

Follow the instructions on the Neato app to

pair your robot. Your robot is in pairing mode

for the rst 60 minutes after you turn on your

robot for the rst time.

During pairing the INFO LED will

change based on the connection status:

PAIRING ISSUES

If you are not able to connect your robot within

the rst 60 minutes (or if the robot does not

connect the rst time), you will need to return

the robot to pairing mode. Follow these steps:

(Continued on next page)

LED COLOR WHAT IT MEANS

Slow Blinking Blue Robot is in Pairing Mode

Fast Blinking Blue Pairing to Neato app/account

Solid Blue Pairing successful (shows for

5seconds)

Solid Red Pairing unsuccessful (shows for

5seconds)

If you are still having issues connecting your

robot, certain Wi-Fi router rewall and port

settings can prevent a connection with the

Neato servers.

Please reference troubleshooting information

at www.NeatoRobotics.com/support.

CONNECTING YOUR ROBOT

TO ADDITIONAL NETWORKS

If you would like to add additional networks,

see instructions on the Neato website support

center at www.neatorobotics.com/support.

Robot Wi-Fi Set-Up

OPERATING THE ROBOT

FROM MULTIPLE

SMARTPHONES & TABLETS

The Neato app can be used by multiple

devices in a household to operate the same

robot. Just download the Neato app to other

smartphones or tablets and sign in to the

same My Neato account using the email and

password used to setup the robot.

NOTE

Only 2.4GHz Wi-Fi networks are supported

and will display in the list of available options

during robot set-up.

WEP EAP is not supported at this time.

The FCC requires all wireless devices in the US

to operate on wireless spectrum channels 1-11.

PAIRING ISSUES (CONTINUED)

• Press and hold the Start

button and right bumper

for 10 seconds to turn robot

off. The robot will turn off

and revert to factory settings

(and original software installed).

• Press the Start button once more to turn the

robot on. The LED will be slow blinking

blue showing that the robot is now in pairing

mode.

• Follow steps in the Neato app to CONNECT

YOUR ROBOT.

Start

Button

Right

Side

Bumper

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