NEC NEAX 2400 Manuale utente

Smooth Operator Configuration Note

For Smooth Operator Family of Products

Disclaimer: Configuration Notes are designed to be a general guide reflecting Octel's experience

configuring its systems. These notes cannot anticipate every configuration possibility given the inherent

variations in all hardware and software products. Please understand that you may experience a problem not

detailed in a Configuration Note. If so, please notify Sales Engineering at (408)324-3066, and if

appropriate we will include it in our next revision. Octel accepts no responsibility for errors or omissions

contained herein.

Octel

Voice

Processing

Module

Configuration Note 77175

NEC Neax 2400 * with

Direct Serial Link

Revised 10/24/97

Analog Ports

RS 232 Connection

via Cable to the

serial port on the PC

Personal Computer

Voice Board(s)

NEC Neax 2400

MCI Link on NEC

1.0 METHOD OF INTEGRATION

RS-232 / Direct Serial Integration. Smooth Operator communicates with

the NEAX 2400 using Feature 2 of the Message Center Interface (MCI).

Call forward to personal greeting is achieved by call information being sent

over the MCI link to the RS232 port on Smooth Operator when calls are

forwarded to the Voice Mail UCD group. Message Waiting Lights are set

and canceled using the NEC message center feature. A hookflash followed

by the extension transfers the caller to the operator.

2.0 SMOOTH OPERATOR ORDERING INFORMATION

There are many options available for both kit and turnkey versions of this

product, depending on the application. Please consult with your sales

representative. TheRS-232 Serial Software for NEC NEAX 2400 diskette,

part number S-COM-1031, and Modem cable (BEL-ATHAY10), part

number H-COM-2215 must be used.

Communications between the

Neax 2400 and the Smooth

Operator are through a RS-232

Connection to the serial port on

the PC.

Smooth Operator Ordering

Information

Smooth Operator Configuration Note (77175)

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The above information is provided by Octel Communications Corporation as a guide.

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3.0 SWITCH HARDWARE REQUIREMENTS

NEAX Message Center Interface (MCI) link I/O card I002-A

One single line port port for each integrated voice port to be

programmed into a UCD group. (PA-16LCQ is recommended since

it can be programmed to provide loop current detection).

NEAX MCI RS 232, requires TTY-CA cable and TTY-CA-1 cable

One RJ-14 jack with 4-conductor line cord for every two Sm Oper

ports

80 volt power supply for for messaage waiting lights on single line

phones

One analog line for remote service access

One RJ-11 Jack for above and 2-conductor modular telephone cord.

If FaxMail is installed.

- One analog line per FAX port.

- One RJ-11 Jack for every Brooktrout TR-112 fax port OR one

RJ-14 Jack for every two Brooktrout TR-114 fax ports, along

with

4-conductor modular telephone cords.

3.1 SWITCH SOFTWARE REQUIREMENTS

NEAX 2400 SIM or IMG 5200

NEAX 2400 MMG or UMG 4200 or 5200

Note: Versions prior to 4200 may not provide overflow to UCD, also

there may be problems passing caller information from the MCI

to the Smooth Operator on internal transfers.

4.0 SUPPORTED FEATURES

[9] Items are supported

System Forward to Personal Greeting Message Waiting

All Calls [ ] LCD Display [9]

Ring/no answer [ ] LED [ ]

Busy [ ] Lamp [9]

Busy/No Answer [ ] Audible / Stutter Dial Tone [ ]

Do Not Disturb [ ] Multiple Return to Operator [9]

Station Forward to Personal Greeting Direct Call [9]

All Calls [9] Auto Attendant [9]

Ring/no answer [9] Outcalling [9]

Busy [9] Personal Greeting of Original-Called Party

Busy/No Answer [ ] Multiple Call Forward [9]

Do Not Disturb [ ] Double Call Forward [ ]

Flexible Forwarding Call Coverage [

]

Forward to No Answer Greeting [9] Intercom Paging [9]

Forward to Busy Greeting [9] Supervised Transfers

Intercom/CO Forwarding [ ] Call Screening [9]

Call Queuing [9]

Switch hardware requirements

Switch software requirements

Supported integration features

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The above information is provided by Octel Communications Corporation as a guide.

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Intercom Paging [9]

Record Telephone Conversation [ ]

4.1 DISCONNECT TYPE

Disconnect is achieved by either Drop in Loop or Fast busy. For proper

external disconnect supervision, Ground start or Supervised Loop start CO

lines are recommended. (see Note 7.1)

5.0 CONFIGURING THE NEC NEAX 2400

Before you begin programming, it is recommended that a hard copy of the

customer database be obtained to verify existing programming.

When configuring the MCI link, the switch system administrator should be

contacted to avoid possible programming conflicts. Remember to instruct

the SWITCH that the MCI is not a MAT terminal.

Note: In the following examples, 100 will represent the UCD pilot number

for Voice Mail. Single Line extensions to the Smooth Operator will be 100,

101, 102 and 103.

5.1 NEAX 2400 SYSTEM PROGRAMMING

Refer to the Programming section in the NEC manual for information on

entering, saving, and exiting database programming.

To allow multiple call forward to personal greeting, enter system

programming. Data will specify the number of hops allowed on calls

forwarded under Busy/No answer conditions.

Assignment of System Data

SYS : 1 SYS: System Data Items

INDEX : 5DATA: XX 1-System Data 1

2-System Data 2

3-System Data 3

INDEX: System Data Index

System Index

1 0-255

2 0-15

3 0-31

DATA: System Data

(Hexadecimal)

SYS: Number of hops allowed on calls forwarded is a system-wide

parameter, type 1 in this field, then press ENTER.

INDEX: Enter 5for number of hops allowed on calls forwarded.

DATA: Max value allowed is 05 for 5 hops. Consult the System

Administrator for proper value.

Programming switch system

parameters

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To allow blind transfer to the attendant(s) console, enter system programming.

Assignment of System Data

SYS : 1 SYS: System Data Items

INDEX : 5 DATA: XX 1-System Data 1

2-System Data 2

3-System Data 3

INDEX: System Data Index

System Index

1 0-255

2 0-15

3 0-31

DATA: System Data (Hexadecimal)

SYS: Allow blind transfer to the attendant(s) console is a system-wide

parameter, type 1 in this field, then press ENTER.

INDEX: Enter 17 for allow blind transfer to the attendant(s) console.

DATA: Minimum value is 08 to enable bit 4. Consult the System

Administrator for proper value. For 4200 or 5200 Rel I series

software an application disk must be loaded.

5.2 CONFIGURING THE SINGLE LINE PORTS

The following screens are taken from a NEAX MAT terminal.

* * * 2400 MAINTENANCE COMMAND MENU * * *

1 SYSTEM CONTROL

2 SYSTEM BACKUP

3 MAKE BUSY CONTROL

4 TRAFFIC DATA

5 TEST

6 STATION DATA

7 TRUNK DATA

8 NUMBERING PLAN

9 SERVICE FEATURE DATA (1)

10 SERVICE FEATURE DATA (2)

11 SIGNAL TRANSLATION DATA

12 RESTRICTION DATA

13 INSTALLATION

14 LIST UP

ENTER MENU ITEM NO [ 6 ]

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Select Menu Item 6.Then press the ENTER key

For this example we are using a consecutive block (100-103) of extension

numbers. You must add each extension to the system and program it

properly.

* * * STATION DATA COMMANDS * * *

1 ASDT: Assignment of Station Data [CM01]

2 ASCL: Assignment of Station Class Data [CM01]

3 ASTN: Assignment of Station Number [CM01]

4 DSTN: Display of Station Data [CM01]

5 AKYD: Assignment of Key Data for Dterm [CM01]

6 ASHP: Assignment of Station Hunting-Pilot [CM01]

7 RSHP: Remove Station Hunting-Pilot [CM01]

8 ASHC: Assignment of Station Hunting-Circular [CM01]

9 RSHC:Remove Station Hunting-Circular [CM01]

10 ACPG:Assignment of Call Pickup Group [CM01]

11 AISA: Assignment of Individual Speed Calling Entry Area [CM02]

12 APHN:Assignment of Phantom Station Number [CM02]

13 ASHU:Assignment of Station Hunting-UCD [CM01]

14 RSHU:Remove Station Hunting-UCD [CM01]

15 AUOG: Assignment of UCD Overflow Group [CM01]

ENTER MENU ITEM NO [ 1]

Select ASSIGNMENT OF STATION DATA option by typing 1then press the

ENTER key.

Enter The station administration data for extension 100 (the first single line port).

In order to correctly set up the single line ports, follow the steps below:

TN: Tenant Number (default = 1). Consult the System Administrator to see if

this value should be modified. If this value does not need modification,

press ENTER to go to the next field.

STN: Station Number. Enter the extension number of the first single line port,

(as per our example, this would be 100). Press ENTER to go to the next

field. The extension of the first single line voice mail port will be the

forwarding target for the subscribers.

LENS: Line Equipment Number (default=00000). Consult the System

Administrator for the proper line equipment assignment. After entering

the correct data, press ENTER.

TEC: Telephone Class (default-1). This should be changed to 3to allow dial

pulse and push button functions. Press ENTER to go to the next field.

RSC: Route Restriction Class (default=0). Consult the System Administrator

for proper value.

SFC: Service Feature Class (default=0). Consult the System Administrator

for proper value.

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When programming a port, you may need to change the Tenant Number.

You will need to select and enter a proper Station Number and Line

Equipment Assignment. Telephone Class must be set to 3. A Route

Restriction Class and Service Feature Class must be selected. There are no

known conflicts with the options in either Route Restriction Class or

Service Feature Class at this time.

Assignment of Station Data

TN: Tenant Number

TN: 1 STN: 100 STN: Station Number

LENS: 000000 LENS: Line Equipment Number (6 Digits)

TEC: 3RSC: 0 SFC: 0 TEC: Telephone Class (1-31)

1-DP (10PPS) 22-EMM

2-PB

3-DP/PB

11-VMM/VMZ

12-Dterm V

13-Data Terminal Via Dterm V

14-Hot Line

15-Cas Line

RSC: Route Restriction Class (0-15) 16-Data Terminal via Data Module

For assignment of RSC, ARSC command 18-Virtual Line Appearance

SFC: Service Feature Class (0-15) 19-TMM

For assignment of SFC, ASFC command 20-PSM

When you are done editing the final field on this screen, press the ENTER key

to confirm the single line station programming. When assigning the first

station data command for a Line Package, the message "PKG CHECK" will

be displayed on the screen. At this point, check that the right circuit card is in

the slot on the switch and then press the ENTER key. All assignments to the

same Line Package, after the initial one, will prompt you with a "WRT?"

message after entering the station data. Type "Y" then press the ENTER key

to confirm your information. The cursor will then move to the first field,

allowing you to configure the next single line port. Repeat this step for each

single line port.

When you have configured all your single line ports, press the \

(BACKSLASH) key to return to the Station Menu.

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The above information is provided by Octel Communications Corporation as a guide.

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5.3 ASSIGNING SINGLE LINE PORTS TO A UCD GROUP

* * * STATION DATA COMMANDS * * *

1 ASDT: Assignment of Station Data [CM01]

2 ASCL: Assignment of Station Class Data [CM01]

3 ASTN: Assignment of Station Number [CM01]

4 DSTN: Display of Station Data [CM01]

5 AKYD: Assignment of Key Data for Dterm [CM01]

6 ASHP: Assignment of Station Hunting-Pilot [CM01]

7 RSHP: Remove Station Hunting-Pilot [CM01]

8 ASHC: Assignment of Station Hunting-Circular [CM01]

9 RSHC: Remove Station Hunting-Circular [CM01]

10 ACPG: Assignment of Call Pickup Group [CM01]

11 AISA: Assignment of Individual Speed Calling Entry Area [CM02]

12 APHN: Assignment of Phantom Station Number [CM02]

13 ASHU: Assignment of Station Hunting-UCD [CM01]

14 RSHU: Remove Station Hunting-UCD [CM01]

15 AUOG: Assignment of UCD Overflow Group [CM01]

ENTER MENU ITEM NO [ 13 ]

From the Station Data Menu, type 13, for Assignment of Station Hunting-

UCD. Press the ENTER key.

The Tenant Number that was used when configuring the single line ports

must be the same one used in the Assignment of Station Hunting-UCD.

The first single line port, is entered as the Station Number (STN: 100).

Note: Not all versions use the first station number as the pilot number

of the hunt group. Contact the System Administrator and

determine if a pilot number is assigned or the number of the first

station is used.

By setting the Count (CNT) to 4, you have created a UCD group for four

single line ports accessed through the UCD target number 100. Enter the

second single line port number for the second Station Number (STN: 101).

Assignment of Station Hunting-UCD

TN: 1 TN: Tenant Number

STN: 100 STN: Station Number

CNT: 4 2 STN: 101 CNT: Number of Stations to be entered

(number of Voice Mail ports)

ADD: Number of Stations to be added

*STN: Station Number of the Stations

included in the UCD group.

(*indicates the order of a

station in the group)

After adding the second single line port number, press ENTER. The

screen will update as shown below.

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Assignment of Station Hunting-UCD

TN: 1 TN: Tenant Number

STN: 100 STN: Station Number

CNT: 4 3 STN: 102 CNT: Number of Stations to be entered

(number of Voice Mail ports)

ADD: Number of Stations to be added

*STN: Station Number of the Stations

included in the UCD group.

(*indicates the order of a

station in the group)

You are now prompted to enter the extension of the third single line port,

(102). After entering the extension press ENTER.The screen will update

in the same manner, prompting you for the fourth member of the UCD

group. After entering the data for the final UCD member, you will be

prompted with a "WRT?" message. Type "Y" and press ENTER.

Press the "\" (BACKSLASH) key to return to the Station Data Menu, then

press the "\" (BACKSLASH) key again to return to the 2400 Maintenance

Command Menu.

5.4 CONFIGURING THE MESSAGE CENTER INTERFACE LINK

* * * 2400 MAINTENANCE COMMAND MENU * * *

1 SYSTEM CONTROL

2 SYSTEM BACKUP

3 MAKE BUSY CONTROL

4 TRAFFIC DATA

5 TEST

6 STATION DATA

7 TRUNK DATA

8 NUMBERING PLAN

9 SERVICE FEATURE DATA (1)

10 SERVICE FEATURE DATA (2)

11 SIGNAL TRANSLATION DATA

12 RESTRICTION DATA

13 INSTALLATION

14 LIST UP

ENTER MENU ITEM NO [ 13 ]

Select option 13 (INSTALLATION) from the Main Menu. Press ENTER

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* * * INSTALLATION COMMANDS * * *

1 ASYD: Assignment of System Data [CM03]

2 AUNT: Assignment of Unit Data [CM03]

3 ASTD: Assignment of State Translation Data [CM03]

4 ATCC: Assignment Terminal Configuration Command [CM03]

5 ASMD: Assignment of Service Module Data [CM03]

6 MMNF: Make Menu File [CM02]

ENTER MENU ITEM NO [ 1]

Type 1to select System Data. Press ENTER

The next five steps represent the minimum requirements necessary for the

MCI integration to work correctly. The data field entered may be different

for each installation and should never be changed without first consulting

the Switch Administrator.

ONE: MESSAGE WAITING LIGHT PROGRAMMING

Assignment of System Data

SYS : 1 SYS: System Data Items

INDEX : 28 DATA: 20 1-System Data 1

2-System Data 2

3-System Data 3

INDEX: System Data Index

System Index

1 0-255

2 0-15

3 0-31

DATA: System Data (Hexadecimal)

SYS: Message waiting control is a system-wide parameter, type 1

in this field, then press ENTER.

INDEX: Enter 28 for message waiting control.

DATA: Enter a value of 20 to set bit 5 of index 20 to 1, this allows the

MCI link to control Message Waiting Lights. This value should

not be changed without consulting the System Administrator.

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TWO: MCI LINK PORT ASSIGNMENT

There are different ports available to the switch and one is reserved for the

MAT terminal. Consult your Switch Administrator before programming

this parameter. In our example we have assumed that Terminal 1 is

assigned as the MCI link.

Assignment of System Data

SYS : 1 SYS: System Data Items

INDEX : 29 DATA: 02 1-System Data 1

2-System Data 2

3-System Data 3

INDEX: System Data Index

System Index

1 0-255

2 0-15

3 0-31

DATA: System Data (Hexadecimal)

SYS: MCI data link programming is a system-wide parameter, type 1

in this field, then press ENTER.

INDEX: Set index to 29 to assign a communications port for the data link.

DATA: There are different ports available to the switch, one is reserved

for the MAT terminal. Consult your Switch Administrator

before programming this parameter. Use the following table to

determine the proper data input for index 29.

Link number DATA PORT

Mat Terminal 00 0

1 02 1

2 04 2

3 08 3

4 10 4

5 20 5

THREE: DATA BITS AND PARITY ASSIGNMENT

Assignment of System Data

SYS : 1 SYS: System Data Items

INDEX : 34 DATA: 09 1-System Data 1

2-System Data 2

3-System Data 3

INDEX: System Data Index

System Index

1 0-255

2 0-15

3 0-31

DATA: System Data (Hexadecimal)

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