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CloudMesh Satellite – NS-01 1 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Doc No. UG01221

NS-01 – USER GUIDE

CloudMesh Satellite

CloudMesh Satellite – NS-01 2 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Important notice

This device, like any wireless device, operates using radio signals which cannot guarantee the

transmission and reception of data in all conditions. While the delay or loss of signal is rare, you

should not rely solely on any wireless device for emergency communications or otherwise use

the device in situations where the interruption of data connectivity could lead to death,

personal injury, property damage, data loss, or other loss. NetComm Wireless accepts no

responsibility for any loss or damage resulting from errors or delays in transmission or

reception, or the failure of the CloudMesh Satellite to transmit or receive such data.

Copyright

Copyright© 2020 NetComm Wireless Limited. All rights reserved.

NetComm Wireless Limited was acquired by Casa Systems, Inc. a Delaware company on 1 July

2019. The information contained herein is proprietary to Casa Systems, Inc. No part of this

document may be translated, transcribed, reproduced, in any form, or by any means without

prior written consent of Casa Systems, Inc.

Trademarks and registered trademarks are the property of NetComm Wireless Limited or their

respective owners. Specifications are subject to change without notice. Images shown may vary

slightly from the actual product.

Note

– This document is subject to change without notice.

Save our environment

When this equipment has reached the end of its useful life, it must be taken to a recycling

centre and processed separately from domestic waste.

The cardboard box, the plastic contained in the packaging, and the parts that make up this

device can be recycled in accordance with regionally established regulations. Never dispose of

this electronic equipment along with domestic waste. You may be subject to penalties or

sanctions under the law. Instead, ask for disposal instructions from your municipal government.

Please be responsible and protect our environment.

Document history

This guide covers the following product:

CloudMesh Satellite (NS-01)

VER.

DOCUMENT DESCRIPTION

DATE

v1.0 Initial document release 26 May 2020

v1.1 Corrected hostname URL 15 July 2020

Table i. – Document revision history

CloudMesh Satellite – NS-01 2 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Important notice

This device, like any wireless device, operates using radio signals which cannot guarantee the

transmission and reception of data in all conditions. While the delay or loss of signal is rare, you

should not rely solely on any wireless device for emergency communications or otherwise use

the device in situations where the interruption of data connectivity could lead to death,

personal injury, property damage, data loss, or other loss. NetComm Wireless accepts no

responsibility for any loss or damage resulting from errors or delays in transmission or

reception, or the failure of the CloudMesh Satellite to transmit or receive such data.

Copyright

Copyright© 2020 NetComm Wireless Limited. All rights reserved.

NetComm Wireless Limited was acquired by Casa Systems, Inc. a Delaware company on 1 July

2019. The information contained herein is proprietary to Casa Systems, Inc. No part of this

document may be translated, transcribed, reproduced, in any form, or by any means without

prior written consent of Casa Systems, Inc.

Trademarks and registered trademarks are the property of NetComm Wireless Limited or their

respective owners. Specifications are subject to change without notice. Images shown may vary

slightly from the actual product.

Note

– This document is subject to change without notice.

Save our environment

When this equipment has reached the end of its useful life, it must be taken to a recycling

centre and processed separately from domestic waste.

The cardboard box, the plastic contained in the packaging, and the parts that make up this

device can be recycled in accordance with regionally established regulations. Never dispose of

this electronic equipment along with domestic waste. You may be subject to penalties or

sanctions under the law. Instead, ask for disposal instructions from your municipal government.

Please be responsible and protect our environment.

Document history

This guide covers the following product:

CloudMesh Satellite (NS-01)

VER.

DOCUMENT DESCRIPTION

DATE

v1.0 Initial document release 26 May 2020

v1.1 Corrected hostname URL 15 July 2020

Table i. – Document revision history

CloudMesh Satellite – NS-01 3 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Contents

Overview ..................................................................................................................... 4

Introduction......................................................................................................................................................... 4

Prerequisites........................................................................................................................................................ 4

Notation............................................................................................................................................................... 4

Package contents......................................................................................................... 5

Product features/functionality....................................................................................... 5

Perfect for............................................................................................................................................................ 5

Key features......................................................................................................................................................... 5

Interfaces..................................................................................................................... 6

Front view............................................................................................................................................................ 6

Rear view ............................................................................................................................................................. 6

Bottom view ........................................................................................................................................................ 7

Physical dimensions and weight ....................................................................................................................... 7

CloudMesh Satellite location........................................................................................ 8

Signal strength.................................................................................................................................................... 8

Common location considerations..................................................................................................................... 8

Avoiding obstacles and interference....................................................................................................................8

Pair the CloudMesh Satellite with your CloudMesh Gateway ........................................ 9

Preconfigured – already paired ........................................................................................................................ 9

Normal operation of paired devices.....................................................................................................................9

Paired via WPS.................................................................................................................................................... 9

Pair via Ethernet cable ..................................................................................................................................... 10

LED indicators ........................................................................................................... 10

Connect client devices............................................................................................... 11

Connect a client via WPS................................................................................................................................. 11

Connect a client via Ethernet cable ............................................................................................................... 11

Turn off the LED light................................................................................................. 11

NS-01 Web User Interface.......................................................................................... 12

NS-01 firmware upgrade ................................................................................................................................. 12

View the NS-01 log........................................................................................................................................... 14

CloudMesh Satellite reset .......................................................................................... 14

Appendix A – Safety Information................................................................................ 15

Appendix B – Set NS-01 IP connectivity to access Web UI .......................................... 16

Appendix C – Technical specifications........................................................................ 18

CloudMesh Satellite – NS-01 3 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Contents

Overview ..................................................................................................................... 4

Introduction......................................................................................................................................................... 4

Prerequisites........................................................................................................................................................ 4

Notation............................................................................................................................................................... 4

Package contents......................................................................................................... 5

Product features/functionality....................................................................................... 5

Perfect for............................................................................................................................................................ 5

Key features......................................................................................................................................................... 5

Interfaces..................................................................................................................... 6

Front view............................................................................................................................................................ 6

Rear view ............................................................................................................................................................. 6

Bottom view ........................................................................................................................................................ 7

Physical dimensions and weight ....................................................................................................................... 7

CloudMesh Satellite location........................................................................................ 8

Signal strength.................................................................................................................................................... 8

Common location considerations..................................................................................................................... 8

Avoiding obstacles and interference....................................................................................................................8

Pair the CloudMesh Satellite with your CloudMesh Gateway ........................................ 9

Preconfigured – already paired ........................................................................................................................ 9

Normal operation of paired devices.....................................................................................................................9

Paired via WPS.................................................................................................................................................... 9

Pair via Ethernet cable ..................................................................................................................................... 10

LED indicators ........................................................................................................... 10

Connect client devices............................................................................................... 11

Connect a client via WPS................................................................................................................................. 11

Connect a client via Ethernet cable ............................................................................................................... 11

Turn off the LED light................................................................................................. 11

NS-01 Web User Interface.......................................................................................... 12

NS-01 firmware upgrade ................................................................................................................................. 12

View the NS-01 log........................................................................................................................................... 14

CloudMesh Satellite reset .......................................................................................... 14

Appendix A – Safety Information................................................................................ 15

Appendix B – Set NS-01 IP connectivity to access Web UI .......................................... 16

Appendix C – Technical specifications........................................................................ 18

CloudMesh Satellite – NS-01 4 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Overview

Introduction

This document provides information related to the installation, operation, and use of the

CloudMesh Satellite.

Prerequisites

To complete the installation of the CloudMesh Satellite, you may require the following items:

A CloudMesh-enabled gateway with an active Internet connection.

A computer with an Ethernet adapter or wireless 802.11a/b/g/n/ac capability and the

TCP/IP Protocol installed.

A smartphone or tablet with the Android™* or iOS#operating system.

A current version of a web browser such as Mozilla Firefox® or Google Chrome™.

* Android is a trademark of Google LLC.

# IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Notation

The following symbols may be used in this document:

Note

– This note contains useful information.

Important

– This is important information that may require your attention.

Warning

– This is a warning that may require immediate action in order to avoid damage

or injury.

CloudMesh Satellite – NS-01 4 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Overview

Introduction

This document provides information related to the installation, operation, and use of the

CloudMesh Satellite.

Prerequisites

To complete the installation of the CloudMesh Satellite, you may require the following items:

A CloudMesh-enabled gateway with an active Internet connection.

A computer with an Ethernet adapter or wireless 802.11a/b/g/n/ac capability and the

TCP/IP Protocol installed.

A smartphone or tablet with the Android™* or iOS#operating system.

A current version of a web browser such as Mozilla Firefox® or Google Chrome™.

* Android is a trademark of Google LLC.

# IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.

Notation

The following symbols may be used in this document:

Note

– This note contains useful information.

Important

– This is important information that may require your attention.

Warning

– This is a warning that may require immediate action in order to avoid damage

or injury.

CloudMesh Satellite – NS-01 5 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Package contents

The CloudMesh Satellite package consists of:

1 x NetComm CloudMesh Satellite (NS-01)

1 x RJ45 Ethernet cable

1 x Quick Start Guide

1 x Warranty Card

1 x End User License Agreement (EULA)

1 x USB-C Power Adaptor (5V/3A)

If any of these items are missing or damaged, please contact NetComm Wireless Support

immediately by visiting the NetComm Wireless Support website at:

https://support.netcommwireless.com/

Product features/functionality

Perfect for

End-users living in larger units / houses searching for a seamless whole-home network

solution to improve WiFi coverage.

ISPs looking to provide a cost-effective, fully integrated WiFi Mesh solution with full

control and visibility of all access points to their new and existing customers

ISPs who wants to reduce number of WiFi related support calls, using self-adapting WiFi

Technology on the WiFi Mesh Satellites.

Key features

Automated WiFi issue resolution with WiFi Auto Pilot

Seamless connection with a CloudMesh Gateway

CloudMesh App for WiFi Analytics and Troubleshooting

LED light bar for indicating the optimal placement of each satellite

2 x Gigabit Ports for versatile connectivity

Vertical PCB and Antenna design for increased Wi-Fi coverage and cooling

Qualcomm-based chipset for powerful WiFi

Zero-touch setup, Cloud Orchestration and Seamless WiFi Client Roaming for best user

experience

CloudMesh Satellite – NS-01 5 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Package contents

The CloudMesh Satellite package consists of:

1 x NetComm CloudMesh Satellite (NS-01)

1 x RJ45 Ethernet cable

1 x Quick Start Guide

1 x Warranty Card

1 x End User License Agreement (EULA)

1 x USB-C Power Adaptor (5V/3A)

If any of these items are missing or damaged, please contact NetComm Wireless Support

immediately by visiting the NetComm Wireless Support website at:

https://support.netcommwireless.com/

Product features/functionality

Perfect for

End-users living in larger units / houses searching for a seamless whole-home network

solution to improve WiFi coverage.

ISPs looking to provide a cost-effective, fully integrated WiFi Mesh solution with full

control and visibility of all access points to their new and existing customers

ISPs who wants to reduce number of WiFi related support calls, using self-adapting WiFi

Technology on the WiFi Mesh Satellites.

Key features

Automated WiFi issue resolution with WiFi Auto Pilot

Seamless connection with a CloudMesh Gateway

CloudMesh App for WiFi Analytics and Troubleshooting

LED light bar for indicating the optimal placement of each satellite

2 x Gigabit Ports for versatile connectivity

Vertical PCB and Antenna design for increased Wi-Fi coverage and cooling

Qualcomm-based chipset for powerful WiFi

Zero-touch setup, Cloud Orchestration and Seamless WiFi Client Roaming for best user

experience

CloudMesh Satellite – NS-01 6 of 19

UG01221 v1.1 July 2020

© NetComm Wireless 2020

Interfaces

Front view

Figure 1 – Front view interface

NO

INTERFACE

DESCRIPTION

1

LED indicator

Provides a visual representation of the status of

the CloudMesh Satellite.

Refer to the LED indicator section on page 10.

Table 1 - Front view interfaces

Rear view

Figure 2 – Rear view interfaces

NO.

INTERFACE

DESCRIPTION

1

Ethernet ports

Gigabit Ethernet LAN ports. Can be used to connect clients in

bridge mode.

2

USB-C power

adapter port

Connect the included power adapter here.

3

WPS button

Push this button within 2 minutes of pushing the 5GHz WPS

button on the CloudMesh Gateway to connect (pair) them.

During the pairing process, the LED indicator on the front s

ide of

the CloudMesh Satellite will be flashing purple, see page 9.

Table 2 - Rear view interfaces

1

1 1

2

3