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Installing the Gateway

1. Check that a coaxial cable is already connected to a cable wall outlet or RF splitter (optional).

2. Connect the other end of the coaxial cable to the Cable connector on the C3700.

Use your hand to tighten the connectors to avoid damaging them.

3. Connect the Ethernet cable to an available Ethernet port on the C3700.

4. Connect the other end of the Ethernet cable to the Ethernet port on your computer.

Optional: Repeat steps 3 and 4 for an additional computer or other network device that you

want to install as a wired connection on your home network.

5. Connect the power cord to the Power port on the C3700.

6. Plug the other end of the power cord into an electrical wall outlet.

.

Establish an Internet Connection

Although your computer may already be configured to automatically access the Internet, you should

still perform the following gateway connectivity test to verify that the devices were connected properly.

1. Power ON the computer connected to the C3700 if it is turned off, and then log in.

2. Contact ATMC to activate (provision) the C3700. You may have to provide the HFC MAC ID

listed on the gateway label.

3. After the C3700 is activated, open a web browser (Internet Explorer, Google Chrome, Firefox,

or Safari) on your computer.

4. Check that the Power, Receive, Send, and Online front panel LEDs on the C3700 light up

in sequential order. See Front Panel for additional LED status information.

οIf all four LEDs did not light up solid and you also do not have an Internet connection, you may have

to contact ATMC to reactivate the C3700 or check for signal issues.

Gateway Label

The gateway label is located on the bottom of the C3700. It contains specific gateway ID information

that you may need when contacting your service.

To receive Internet service, you will have to contact ATMC for assistance. You may need to

provide the following information listed on the gateway label:

οGateway model name (C3700)

οGateway MAC address (HFC MAC ID)

οGateway serial number (S/N)