Nortel Integrated Conference Bridge Manuale utente

Nortel Networks Communication Server 1000

Nortel Networks Integrated Conference

Bridge

User Guide

Title page

Revision history

July 2004

Standard 1.00. This document is issued to support Nortel

Networks Integrated Conference Bridge Release 4.0.

Revision history

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

User levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Integrated Conference Bridge interfaces . . . . . . . . . . . . . . . . . 9

Browser User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accessing the BUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Preparing to use the BUI . . . . . . . . . . . . . . . . . . . . . . . . . 11

Logging in to the BUI . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Changing the user password . . . . . . . . . . . . . . . . . . . . . . 13

Conference List window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Title frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Scheduling a one-time conference . . . . . . . . . . . . . . . . . . . . . 17

Scheduling a new one-time conference . . . . . . . . . . . . . . 17

Scheduling a one-time conference by copying and

reconfiguring a conference . . . . . . . . . . . . . . . . . . . . . . . . 26

Scheduling a recurrent conference . . . . . . . . . . . . . . . . . . . . . 27

Scheduling a new recurring conference . . . . . . . . . . . . . . 28

Scheduling a recurring conference by copying and

reconfiguring a conference . . . . . . . . . . . . . . . . . . . . . . . . 30

Editing a conference (one-time or recurring) . . . . . . . . . . . . . 31

Deleting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Managing a conference in progress . . . . . . . . . . . . . . . . . . . . 34

Tasks for managing a conference . . . . . . . . . . . . . . . . . . 34

Dual-card meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Conference Call Manager window . . . . . . . . . . . . . . . . . . 36

Managing the conference . . . . . . . . . . . . . . . . . . . . . . . . . 39

Changing the status of the chairperson . . . . . . . . . . . . . . 42

Managing the status of all participants . . . . . . . . . . . . . . . 44

Managing the status of individual participants . . . . . . . . . 45

Contents

Microsoft Outlook User Interface . . . . . . . . . . . . . . . . . . . . 48

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Microsoft Outlook settings . . . . . . . . . . . . . . . . . . . . . . . . 48

ICB form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

ICB files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Publishing the ICB files . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Adding the ICB form as the default Calendar form . . . . . 52

Removing ICB files from the Personal Forms Library . . . 53

Resetting the default Calendar form for Microsoft Outlook 54

Upgrading the ICB form . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Clearing the Microsoft Outlook forms cache . . . . . . . . . . 55

ICB form errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Logging in to ICB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Changing the ICB password . . . . . . . . . . . . . . . . . . . . . . 58

Adding access to a different ICB card . . . . . . . . . . . . . . . 59

Renaming an ICB card . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Scheduling a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Scheduling a new conference . . . . . . . . . . . . . . . . . . . . . 61

Modifying a past conference to start in the future . . . . . . 66

Editing a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Editing a conference before it begins . . . . . . . . . . . . . . . . 67

Editing a conference while it is in progress . . . . . . . . . . . 69

Deleting a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Telephone User Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Scheduling a conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Acquiring and releasing chairperson control . . . . . . . . . . . . . 74

Using the TUI commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using the chairperson TUI commands . . . . . . . . . . . . . . . 75

Contents

Using the participant TUI commands . . . . . . . . . . . . . . . . 75

Adjusting audio volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Recording a conference-specific greeting . . . . . . . . . . . . . . . 77

Creating an “ad hoc” conference . . . . . . . . . . . . . . . . . . . . . . 77

TUI command summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Chairperson commands . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Participant commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Contents

Introduction

Nortel Networks Integrated Conference Bridge allows users to schedule

and administer multiple, simultaneous conferences using a web,

telephone, or Microsoft® Outlook® user interface.

User levels

Nortel Networks Integrated Conference Bridge (ICB) supports the

following four user levels:

•Administrator —An administrator can set up the ICB card, add one

or more users (including super users), and delete one or more users.

•Super user — A super user can view and change any conference

scheduled on the ICB.

•Executive user — An executive user can create and modify their

own conferences. An executive user can also view any conference

scheduled on the ICB.

•Regular user — A regular user can create and modify their own

conferences. A regular user cannot view or change the conferences

of others.

This document describes ICB operations for the super user, executive

user, and regular user levels. Administrator operations are described in

Nortel Networks Integrated Conference Bridge Administrator Guide.

Integrated Conference Bridge interfaces

A conference can be configured on the Nortel Networks Integrated

Conference Bridge (ICB) system in the following ways:

• Use the Browser User Interface.

• Use the Microsoft Outlook User Interface.

• Use the Telephone User Interface.

Introduction

Browser User Interface

The ICB Browser User Interface (BUI) offers one set of configuration

options for administrators and a second set for other users.

• For information about BUI options for administrators, refer to Nortel

Networks Integrated Conference Bridge Administrator Guide.

• For information about BUI options for non-administrators, see

“Browser User Interface” on page 11.

Microsoft Outlook User Interface

The Microsoft Outlook User Interface enables users to schedule and

manage ICB conferences. The interface includes a subset of the options

available in the BUI.

• For information about Microsoft Outlook User Interface options for

administrators, refer to Nortel Networks Integrated Conference Bridge

Administrator Guide.

• For information about Microsoft Outlook User Interface options for

non-administrators, see “Microsoft Outlook User Interface” on

page 48.

Telephone User Interface

The ICB Telephone User Interface (TUI) lets administrators and other

users enter commands on a telephone keypad to configure conferences.

• For information about TUI options for administrators, refer to Nortel

Networks Integrated Conference Bridge Administrator Guide.

• For information about TUI options for non-administrators, see

“Telephone User Interface” on page 71.

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