O2 E173 Manuale utente
o2.co.uk
Telefónica UK Limited, 260 Bath Road, Slough, Berks, SL1 4DX.
Registered in England and Wales No.1743099. That’s also the address for our registered office.
All the information’s correct at the time of going to print, February 2012. O2CN1413N 02/12.
Read our mobile broadband Ts & Cs at o2.co.uk/terms.
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Mobile broadband user guide
E173
What’s mobile broadband?
Mobile broadband lets you use the internet when you’re out and about.
It includes connection to BT Openzone wifi hotspots in the UK. And you
can use ø Wifi hotspots too. Use as much as you like, no extra charge.
30 day Happiness Guarantee
We offer a 30 day Happiness Guarantee. If you’re unhappy with our
mobile broadband, we’ll refund you, just return the dongle within
30 days from when you bought it.
Getting started
Coverage ......................................................... 1
Keep your number safe ................................. 1
Putting in the sim............................................2
What the light on your dongle means ......... 3
Windows
Setting up mobile broadband ....................... 4
Mac
Setting up mobile broadband ......................14
Ways to pay and help
Pay & Go .........................................................20
Buying internet access...............................20
Checking your balance and usage ...........24
Pay Monthly ...................................................24
Checking your bill .....................................24
Checking your data usage .......................25
Using mobile broadband abroad ................ 28
Ways to connect to the internet ................. 29
Mobile broadband ....................................29
Home wifi .................................................. 31
Public wifi hotspots................................... 32
Text messages ............................................... 33
Mobile broadband not working? ............. 36
Safety information ......................................38
Warranty statement ................................... 43
Contents
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1
Getting started
Coverage
We want you to get the most out of your mobile broadband service.
A weak signal may mean you’re in a poor coverage area.
To check your coverage and for support, go online to
www.o2.co.uk/coveragechecker or send ‘CHECK’ followed by the
postcode where you are to 61202 from your mobile phone (e.g.
CHECK SL1 4DX).
Keep your number safe
It’s a good idea to save your mobile broadband number in your
phone’s address book. You’ll find it on the card you popped your
sim out of (and on your dispatch note, if you bought it online).
You’ll need it to use wifi or to call our customer services team
for help.
If you’re on Pay & Go, you’ll also need your number to buy data
(and a credit or debit card).
Putting in the sim
1. Hold your dongle with the ø logo facing upwards.
2. Holding the dongle firmly, use your thumb to slide the sim cover
left and lift the cover off.
3. Take the sim card that came with your pack, and slide it into the
tray with the gold chip facing down.
4. Slide the sim cover back on (it should click into place).
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3
Windows
Setting up mobile broadband
What you need
– Windows XP (Service Pack 3), Windows Vista (Service Pack 2) or
Windows 7
– Hard Disk Space: 50MB
– Internet Explorer 8.0 or higher
(we recommend you upgrade to the latest version)
– 32-bit and 64-bit full support
Tip: If you are using a work’s computer you may need to speak to your
I.T. department for help with installation.
Connection Manager – Here to help
To use mobile broadband with your computer you have
to install Connection Manager (you’ll find it on the dongle).
Connection Manager:
– Looks after all your internet connections
– Automatically connects you to the fastest network available
– Connects you to public wifi hotspots through ø Wifi and
BT Openzone at no extra charge
– Helps you keep track of your data usage on the ø network
Windows
What the light on your dongle means
The light on your dongle shows you what kind of network
you’re connected to, or if there’s an available network near you.
Your dongle will automatically connect to the fastest available network.
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5
If you have the old Connection Manager
that looks like this, you’ll need to uninstall
it before you begin. If not, go straight to step 3.
1. Uninstall Connection Manager by clicking Start > (All) Programs
> O2 > O2 Connection Manager > Uninstall and follow
the on-screen instructions.
2. Restart your computer when you’re asked to.
3. Remove the cap and plug your dongle into
a USB port on your computer. Look for the
USB port symbol
4. Wait a few minutes. If the AutoPlay
window pops up, click Run AUTORUN.EXE.
Tip: If it takes more than a few minutes,
do it manually by going to Start >
(My) Computer. Right click on O2 dongle
and choose (Open) Autoplay...
Connection Manager will get ready to install.
This may take a few minutes.
5. If the User Account Control message appears,
click Allow or Yes (depending on which version
of Windows you’re using).
6. You’ll see the Welcome screen. Close any other programs
you have open on your computer. Click Next.
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7. Read the agreement. If you agree, tick the box.
Click Next.
8. You may be asked to uninstall a previous version of
Connection Manager. Click Next. If not go to step 11.
9 . C l i c k Uninstall.
10. You will be asked if you want to save your settings, contacts
and text messages. If you do, click Yes.
The previous version of Connection Manager will now uninstall.
When it’s finished, the window will close automatically.
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11. You’ll be asked to choose either a Basic or Custom installation.
Choose Basic, then click Next.
12. You may be asked to choose the type of device you want to use.
Tick the box. Click Next. If not go to step 14.
13. You’ll be asked to choose the model of your device.
Tick the box, then click Install.
14. The software will start installing. Once the installation is finished,
this pop-up will appear. Click Finish.
Important: Do not remove your dongle yet.
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11
If you’ve already had a version of Connection Manager installed on your
computer, you may get a pop-up message asking you if you want to keep
your data from last time. If you do, click Keep It.
Connection Manager will launch automatically.
If it doesn’t, go to Start > (All) Programs > O2 > Connection Manager
> Connection Manager.
15. A window may pop up asking if you want to use the Huawei dongle.
Click Yes.
16. You will get a pop-up message telling you that Connection Manager
is automatically using your existing wifi connections. Click OK.
17. You may get a pop-up message letting you know that O2 processes
anonymous user data to help us improve Connection Manager.
Click OK.
18. Tick the relevant box (Pay Monthly or Pay & Go) and fill in your details.
Tip: If you fill in your other details we can let you know about
software updates.
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13
If you’re on Pay Monthly, fill in your bill date so Connection Manager
can work out how much data you’ve used. Your monthly bill date will
be the date of your email or the date written on your bill (if you asked
for a paper copy). Go to page 24 for more details.
19. Click OK. Your software is now installed.
If you’re on Pay Monthly, you’re now ready to connect to the
internet. Go to page 29 for more details. If you’re on Pay & Go, you
might need to buy internet access first. Follow the steps on page 20 to
find out how.
Mac
Setting up mobile broadband
What you need
– Mac OS X 10.6 - Snow Leopard or Mac OS X 10.7 - Lion
– Hard Drive Space: 50MB
– Intel Processor
– USB 2.0 socket
– 32-bit and 64-bit full support
– Your Mac username and password
To use mobile broadband on your Mac, you’ll need to install
Connection Manager. You can install it on more than one Mac.
Installing Connection Manager
Before you start, close any other programs you’ve got open.
1. Plug your USB modem into a USB port on your Mac.
Look for the USB port symbol
Mac
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2. Double-click Connection Manager.
3. Click Continue.
4. Select Macintosh HD.
5. Click Continue.
6. Click Install.
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