o385 = Record a Call
o317 = Headset
Forward All calls to another number
•Press the button programmed Forward or dial 355.
•Enter the forward destination:
oInternal Number—enter the extension or group number or press one of your pre-programmed buttons
oVoicemail—Enter 2500
oExternal Number—dial 9 followed by the telephone number
•To cancel the forward, press the Forward button or dial 355 then #
Voicemail and Record A Call
The first time you use the voicemail you need to initialise your mailbox by changing the default passcode, recording your name
for the internal directory and listen to the voicemail introduction entirely:
•Dial the voicemail on 2501 or press the pre-programmed button ‘My Mailbox’
•Enter your password which will in default will be your extension number and # or just #
•Then follow the prompts to change your passcode, record your name and then remain on the call until you have heard
the entire introduction.
To change your voicemail greeting:
•Dial 2501 and then enter your passcode when prompted followed by #
•Dial 4 for greetings then 1 for personal greetings then 1 for primary greeting
•Follow the prompts to listen, re-record and save your greeting.
To change your passcode:
•Dial 2501 and then enter your passcode when prompted followed by #
•Dial 4 for personal options then 3 to change passcode
To listen to a message received:
•Press the flashing message key
•Enter your passcode then # and follow the prompts
•The message notification will remain on the phone until a voicemail is either saved or deleted.
Whilst listening to a message you can skip past the callers number and date/time by pressing #
To listen to saved messages:
•Dial 2501 or press the button labelled ‘My Mailbox’
•Enter your passcode then #
•Press 3 to listen to saved messages.
Record a call
•With a caller on the line press the ‘Record a call’button or press the special button then dial 385.
•The recording is then saved into your mailbox and can be retrieved the same way as a normal voicemail message.
Record a call is a feature that needs to be enabled on your phone first before you can use it. This must be done by the system
administrator.
