Omron FLOW EM2100 Manuale utente

Fleet Operation Workspace (FLOW) Service Guide

18982-008 Rev C

Fleet Operation Workspace (FLOW)

EM2100 & AMR

Service Guide

P/N 18982-008 Rev A FLOW Service Guide

This page intentionally left blank

FLOW Service Guide P/N 18982-008 Rev A

Introduction

This guide provides procedures for disassembly and assembly necessary for the maintenance

of Omron’s EM2100 Appliance and autonomous mobile robots (AMRs).

The qualification of the worker

The worker should have received proper training and have the ability to implement the work

safely. The worker should be familiar with working on electronic equipment and use proper

electrostatic discharge (ESD) procedures. Make sure to read and understand this Service Guide

before starting any work. Omron recommends reading and understanding the following manuals

in addition to this Service Guide:

oEM2100 Installation Guide

oFleet Operations Workspace Core User’s Guide (Document Number: 20569-020)

oLD Service Manual (Document Number: 18745-000)

P/N 18982-008 Rev A FLOW Service Guide

Table of Contents

INTRODUCTION ................................................................................................................................................... 1

TABLE OF CONTENTS....................................................................................................................................... 2

REVISION HISTORY .......................................................................................................................................... 3

01. REPLACING DONGLES IN THE EM2100 ................................................................................................... 4

02. REPLACING DONGLES IN AMRS............................................................................................................... 7

03. REPLACING A FAILED EM2100 .................................................................................................................. 9

04. REPLACING A FAILED EM1100 .................................................................................................................11

FLOW Service Guide P/N 18982-008 Rev A

Revision History

Rev

Modified Date

Contents / Reason

Created by

June 7, 2019

Original release

Sam Muse

P/N 18982-008 Rev A FLOW Service Guide

01. Replacing Dongles in the EM2100

Use the following procedure to remove and replace either the EM2100 FLOW License Dongle or the EM2100 Legacy

License Dongle in the EM2100. The EM2100 FLOW License Dongle uses a battery that has a lifespan of

approximately 5 years. Therefore, it is recommended to change the battery every 4 years. Contact the license

administrator to find out how old a dongle is.

CAUTION: ESD DAMAGE RISK. Protect the appliance from damage caused by electrostatic

discharge (ESD). Wear a grounded wrist or shoe strap whenever removing top cover from the

EM2100.

1. Locations

Parts and tools needed to replace dongles in EM2100 are:

2. Replacement Parts

Part Name

Type

Quantity

Image

EM2100 FLOW License Dongle (large black)

14364-200F

EM2100 Legacy License Dongle (small green)

13131-210F

3. Consumables

Name

Note

N/A

4. Necessary Tools

Name

Note

Phillips screwdriver

No. 1

Dongles inside of EM2100

FLOW Service Guide P/N 18982-008 Rev A

5. Replacing Dongles in an EM2100

Step

Check Item

Task to be Performed

Check

Identify

Dongle ID

In SetNetGo (SNG) go to the license tab. Record the EM2100 FLOW License ID Number.

Include this number when sending C2V to license administrator. Note: This step is only

necessary when replacing the EM2100 FLOW License Dongle

□

Turn off

EM2100 and

remove

power

Turn off the power on the front panel using the Soft Shutdown procedure specified in the

EM2100 Installation Manual. Turn off the power on the back panel. Unplug power.

□

Remove from

rack

If installed in a rack, remove the EM2100 appliance from the rack. To do this pull the EM2100

forward until it is fully extended from track. Press the locking bottons on the side of the rail

and continue to pull until the EM2100 comes out rack. See the EM2100 Installation Guide for

more information.

□

Remove the

top panel

Screw size

PH1

4-40

Set the EM2100 appliance on an ESD protected workspace and follow standard ESD

grounding procedures prior to opening the unit. Using the Phillips head screwdriver, remove

the eight screws circled in red on the top of the EM2100. Slide the top back until it stops, lift

and remove the cover. Place cover upright to avoid scratching the top.

□

CAUTION: Wear an ESD strap

P/N 18982-008 Rev A FLOW Service Guide

Step

Check Item

Task to be Performed

Check

Replace

EM2100

FLOW

License

Dongle

Remove old EM2100 FLOW License Dongle and insert new dongle.

□

Replace

EM2100

Legacy

License

Dongle

Remove old EM2100 Legacy License Dongle and insert new dongle.

□

Place cover

back on and

power up unit

Replace the top panel, install the retaining screws and return the EM2100 to the rack. Plug in

power supply cable. Set power switch on back panel to the On position and then set power

switch on front panel to the On position.

□

Enable

entitlement

If replacing EM2100 FLOW License Dongle, follow the procedure in the FLOW CORE

User’s Guide section 7.6(Licensing Tab) for enabling entitlement. If only the EM2100 Legacy

License Dongle was replaced no further steps are required.

□

FLOW Dongle

Legacy Dongle

FLOW Service Guide P/N 18982-008 Rev A

02. Replacing Dongles in AMRs

Use the following procedure to replace the AMR Legacy License Dongle or the AMR FLOW License Dongle in an

AMR. Installation is the reversal of removal.

1. Locations

Parts and tools needed to replace dongles in the AMR are:

2. Replacement Parts

Part Name

Part Number

Quantity

Image

ARM FLOW License Dongle (small blue)

13131-100F

ARM Legacy License Dongle (small green)

13131-000F

3. Consumables

Name

Note

N/A

4. Necessary Tools

Name

Note

T-type hexagon socket wrench

4mm

Torque Driver

1-5Nm

Hex Key

4mm

Philips screwdriver

Point size 1,

Diameter 5mm

Flat-head screwdriver

Point size 2.5mm

Thickness 0.35 mm

LD Robot Core

P/N 18982-008 Rev A FLOW Service Guide

5. Replacing Dongles in AMRs

Step

Check Item

Task to be Performed

Check

Download

Debug info and

check for

installed

advanced

features

Follow the procedure in the LD service manual (18745-000) section 1-1 (Download the file)

and section 1-2 (Download the Debug info file). This will backup the system in case of

AMR core failure. In SNG, under the Licensing tab, check if there are any advanced

feature packs installed. If there are any advanced feature packs record the License # to be

sent along with the C2V file.

□

Remove the LD

core

Follow steps 1-8 in LD service manual (18745-000) section 2-2-1. Replacing the LD core

□

Install dongle

Remove failed dongle and install new dongle/s.

Note: Position of dongles is not important.

□

Enable

entitlement

If installing advanced feature software follow the procedure in the FLOW CORE User’s

Guide section 7.6(Licensing Tab) for enabling entitlement.

□

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