Oracle Acme Packet 1100 Manuale operativo
Oracle® Acme Packet 1100
Hardware Installation and Maintenance
Guide
Release 1.0
February 2018
Oracle Acme Packet 1100 Hardware Installation and Maintenance Guide, Release 1.0
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Contents
About This Guide
1 Safety
Safety and Regulatory Certifications 1-1
General Safety Precautions 1-1
Fan Module 1-1
System Maintenance 1-1
Environmental Specifications 1-1
Electrical Safety Precautions 1-1
Precautions 1-1
Battery Warning 1-2
ESD Safety 1-2
Precautions 1-2
2 Component Overview
Chassis 2-1
Mounting Hardware 2-1
System Processor 2-1
Processor Module (CPU) 2-1
System Control Panels 2-1
Front Panel 2-2
Rear Panel 2-3
AC Power 2-6
Cooling Components 2-6
Transcoding/Digital Signal Processors 2-7
3 System Installation
Shipped Parts 3-1
Installation Tools and Parts 3-1
Recommended Tools and Parts 3-1
iii
Rack System Instructions 3-2
Pre installation 3-2
Environmental Guidelines 3-2
Power Guidelines 3-2
Mounting Guidelines 3-3
Other Safety Guidelines 3-3
Mounting Hardware 3-3
Mounting Installation 3-3
Overview 3-3
Mounting Options 3-3
Unpacking the Acme Packet 1100 3-4
Mounting Hardware 3-4
Installing the Chassis in a Cabinet-Style 2- or 4-Post Chassis 3-5
Installing the Rack Mount Flanges 3-5
Installing the Flange-Mounted Chassis 3-6
Wall-Mounting the Chassis 3-7
Installing the Wall Brackets 3-7
Table Top/Shelf Installation of the Chassis 3-9
Cabling the Acme Packet 1100 System 3-9
Cabling the T1/E1 Port 3-10
Cabling the SER MGT Console Port 3-10
Cabling Network Management (INT/EXT/NET MGT) Ports 3-11
Network Management Cabling Procedure 3-11
Cabling for HA Deployments 3-12
Rear Panel HA Cabling 3-12
AC Power Cord Installation Procedure 3-12
4 Startup
Creating a Console Connection 4-1
Prerequisites 4-1
Creating a Console Connection 4-1
Powering On the Acme Packet 1100 4-2
Initial Login 4-2
5 Maintenance
Shutting Down the Acme Packet 1100 5-1
Rebooting, Resetting, and Power Cycling 5-2
Reboot 5-2
System Reset 5-2
iv
Power Cycling 5-3
Forcing Switchover for HA Nodes 5-3
Chassis Removal 5-5
Removing the Acme Packet 1100 from an Equipment Rack 5-5
Cooling System Maintenance 5-6
Maintaining the Cooling Components 5-6
6 Specifications
Safety and Regulatory Certifications 6-1
Acme Packet 1100 System Specifications 6-1
Chassis Mounting Flanges Physical Specifications (Optional) 6-2
AC Power Supply Specifications 6-2
Power Supply Input Circuit Fuse Requirements 6-2
Environmental Specifications 6-2
Connector Specifications 6-3
A Alarms
Hardware and Environmental Alarms A-1
Hardware Temperature Alarm A-1
Fan Speed Alarms A-2
Environmental Sensor Alarm A-2
Link and SDP Alarms A-2
Media Ethernet Link Alarms A-2
Management Ethernet Link Alarms A-3
v
About This Guide
The Acme Packet 1100 is an enterprise session border controller (E-SBC) optimized for remote
office/branch office (ROBO) applications. The compact platform provides the critical controls
for delivering trusted, real-time communications, such as voice, video, and multimedia
sessions, across IP network borders.
The Acme Packet 1100 is specifically designed to meet the unique price-performance and
manageability requirements of the branch office. Ideal for small site border control and Session
Initiation Protocol (SIP) trunking service termination applications, the Acme Packet 1100
delivers Oracle's industry-leading E-SBC capabilities in a small form-factor appliance. The
Acme Packet 1100 provides support for high availability (HA) configurations, PSTN fallback,
hardware-assisted transcoding, and Quality of Service (QoS) measurement.
•Safety Precautions
•Component Overview
•System Installation
•Startup
•Maintenance
•Specifications
Audience
This guide is written for network administrators, and telecommunications equipment installers
and technicians. It provides information related to the hardware components, features,
installation, start-up, operation, and maintenance of the Acme Packet 1100. Oracle recommends
that experienced and authorized personnel perform the installation, configuration, and
maintenance tasks.
Revision History
This section contains a revision history for this document.
Date Description
September 2014 •Initial Release
October 2014 •Updated the Rear Panel HA Cabling diagram in the System Installation
chapter to clarify that rather than connecting the two members of an HA
node using physical cables linking the devices directly together for
redundancy, that each HA member is connected to the LAN through an
Ethernet switch, a Router or the Network.
•Updated the output of the show health command to the current display in
the Maintenance Introduction chapter.
•Corrected the port designation of the Net Management port to wancom0
as displayed in version 3 of the Protocol Process section of the show
health command.
About This Guide
vi
Date Description
January 2015 •Updated the book name to Acme Packet 1100 Installation and
Maintenance Guide.
•Corrected graphic for Serial Management Port.
•Elaborated on how to install the external power supply.
•Inserted a paragraph referring the reader to the Safety and Compliance
Guide for details on the topic.
•Corrected the reference to the T1/E1 port in Chapters 2 and 7 to RJ48C.
•Inserted a section in Chapter 4 about cabling the T1/E1 port.
•Removed the section in Chapter 6, entitled Removing and Installing the
Chassis Cover.
July 2015 •Added information on using Telnet and Secure Shell (SSH) for
configuration.
December 2015 •Added information on the optional 4- port E1/T1 module.
February 2017 •Added statement about DSP modules not being a FRU; they have to be
installed at the factory by Oracle.
September 2017 •Updates the description in "Transcoding/Digital Transcoding
Processors".
February 2018 •Updates the "Cabling the T1/E1 Port" topic to reflect support for two-
way TDM traffic.
About This Guide
vii
1
Safety
This chapter provides an overview of the recommended safety precautions for installing the
Acme Packet 1100.
Before you install your Acme Packet 1100, Oracle recommends that you review the contents of
this chapter. This chapter provides information intended to protect you and your Acme Packet
1100 from experiencing any harm during the installation process. This chapter also provides
information that helps keep your Acme Packet 1100 functioning properly and protect it from
damage.
Safety and Regulatory Certifications
For information regarding safety and regulatory certifications applicable to the Acme Packet
1100, refer to the Acme Packet Platforms Safety and Compliance Guide in addition to this
chapter.
General Safety Precautions
To ensure general safety, follow the safety precautions listed in this section.
Fan Module
To avoid overheating the system, do not block the air inlets or the fan module, or otherwise
obstruct airflow to the system. Keep the area around the Acme Packet 1100 clean and clutter-
free.
System Maintenance
Aside from the power supply, there are no user-serviceable parts inside the Acme Packet 1100.
Only professionals trained to maintain, adjust, or repair the Acme Packet 1100 may provide
these services.
Environmental Specifications
Adhere to the Environmental Specifications section in the Specifications chapter of this guide.
Electrical Safety Precautions
To protect yourself from harm and the Acme Packet 1100 from damage, follow the electrical
safety precautions listed in the following subsections.
Precautions
•Note the location of the emergency power-off switch for the room where the Acme Packet
1100 is located.
1-1
•If an electrical accident occurs, remove power from the system immediately by unplugging
the chassis.
•Always disconnect the power from the system when removing a Acme Packet 1100 from
its rack.
•When disconnecting power:
–Disconnect the circuit breaker at the rack.
–Unplug or unscrew the power cords from the power supplies.
•Use grounded AC power cords that are plugged into grounded electrical outlets.
•Ensure that the installation facilities have proper grounding systems and include a
grounded rack structure or local grounding bus bar.
•When installing the Acme Packet 1100 in an equipment rack, always make the ground
connection first and disconnect it last upon uninstallation.
•Use shielded Category 5e or 6, RJ45 cables for all 10/100/1000 Ethernet connections to
protect the Acme Packet 1100 from potential damage.
•To avoid making a complete circuit (which causes electrical shock), use only one hand
when working with powered-on electrical equipment.
•Use caution when using electrically conductive tools around the Acme Packet 1100.
•Remove jewelry before working on the Acme Packet 1100.
Battery Warning
Note:
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERY ACCORDING TO THE INSTRUCTIONS.
Perchlorate Material — Special handling may apply. See www.dtsc.ca.gov/
hazardouswaste/perchlorate.
ESD Safety
To protect the Acme Packet 1100 delicate electronic components from damage from static
electricity, always follow the appropriate ESD procedures and wear the proper protective
devices (such as an ESD wrist strap) when handling any and all Acme Packet 1100 hardware
and while performing any Acme Packet 1100 System hardware procedures. There is an ESD
receptacle in the top left corner in the rear of the Acme Packet 1100.
Precautions
To protect your equipment from ESD, follow these ESD safety precautions:
•Ensure that the Acme Packet 1100 is properly grounded.
•If you are grounding your Acme Packet 1100 to an electrically conductive, grounded rack,
check to see whether or not the rack is painted. Paint can hinder proper grounding. If your
Chapter 1
Battery Warning
1-2
equipment rack is painted, you should ground the system to some other reliable place or
remove a small portion of paint for proper grounding.
•Use a grounded ESD wrist strap when working on the Acme Packet 1100 to prevent static
discharge.
•To avoid damaging ESD sensitive hardware, discharge all static electricity from your body
before working directly with the Acme Packet 1100 by touching a grounded object.
ESD Wrist Strap
Chapter 1
ESD Safety
1-3
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