OWC Mercury Elite Pro Dual Guida

Mercury Elite® Pro

FireWire® 800 / USB 3.0 / eSATA

ASSEMBLY MANUAL & USER GUIDE

OWC MERCURY ELITE PRO TABLE OF CONTENTS

TABLE OF CONTENTS

INTRODUCTION ...............................................................................................1

1.1 MINIMUM SYSTEM REQUIREMENTS

1.1.1 Apple® Mac® Requirements

1.1.2 PC Requirements

1.1.3 Supported Hard Drives

1.2 PACKAGE CONTENTS

1.3 ABOUT THIS MANUAL

1.4 REAR VIEW

1.4.1 Connection

1.5 LED INDICATOR

DEVICE SETUP...................................................................................................3

2.1 QUICK START

2.2 ASSEMBLY

SUPPORT RESOURCES...................................................................................7

3.1 FORMATTING

3.2 UNMOUNTING DRIVES

3.3 TROUBLESHOOTING

3.4 ABOUT DATA BACKUP

3.5 ONLINE RESOURCES

3.6 CONTACTING TECHNICAL SUPPORT

OWC MERCURY ELITE PRO INTRODUCTION

1.1.3 Supported Hard Drives

• Any 3.5” SATA hard drive

INTRODUCTION

1.3 ABOUT THIS MANUAL

Firmware, images, and descriptions may vary slightly between this manual and the unit

shipped. Functions and features may change depending on the ﬁrmware version. Please

visit the product webpage for the most recent product speciﬁcations.

1.1.1 Apple® Mac® Requirements

• eSATA: OS X® 10.3 or later

• FireWire: OS X 10.3 or later

• USB 3.0 (backwards compatible to

USB 2.0): OS X 10.3 or later

1.1.2 PC Requirements

• eSATA: Windows® XP or later

• FireWire: Windows XP or later

• USB 3.0 (backwards compatible to USB

2.0): Windows XP or later

1.1 MINIMUM SYSTEM REQUIREMENTS

1.2 PACKAGE CONTENTS

FireWire 800

(1394b) cable

eSATA cable USB 3.0

(A to Standard-B) cable

Mercury Elite Pro

(with vertical stand)

Power supply and

power cable

OWC MERCURY ELITE PRO INTRODUCTION

1.4 REAR VIEW

1.4.1 Connection

1. Plug the power supply into a power outlet and into the Mercury Elite Pro.

2. Connect the FireWire 800, USB 3.0, or eSATA cable – appropriate for the interface that

your computer supports – into the drive and computer.

NOTE:

• If you connect the Mercury Elite Pro to its power source and turn the unit on without

connecting it to a computer, the drive will temporarily spin up and then spin back down

when a data connection is not detected.

• Only one interface (FireWire 800, USB 3.0, or eSATA) at a time can be used.

• For the safe removal of your drive and to ensure that no data is lost, always unmount

the drive from your operating system before powering oﬀ the Mercury Elite Pro.

• In order for the computer to access volumes larger than 2TB, the operating system

needs to support large volumes (e.g., Windows Vista or OS X 10.4 and above).

1.5 LED INDICATOR

The Mercury Elite Pro has a soft white LED at the front of the

enclosure. The LED emits a solid light when the unit is powered

on, and a ﬂashing light during hard drive activity.

Power Input

eSATA

USB 3.0

FW800

On/Oﬀ Switch

OWC MERCURY ELITE PRO DEVICE SETUP

2.1 QUICK START

To format this drive for Mac OS X (OS 10.4 and later) or Windows (XP and later), follow the

steps below. If you installed your own drive, please use the formatting method you are most

familiar with or check Section 3.1 for a link to OWC’s online formatting tips.

1. If a dedicated power supply was included, plug it in then connect the Mercury Elite Pro to

your computer using the proper cable. If you prefer to use a diﬀerent formatting utility, do

so at this time and skip the rest of these instructions.

2. Your drive will show up as “OWC SETUP”. Open your drive to view its contents.

3. Double-click the OWC Drive Guide application.

4. Follow the simple on-screen instructions to complete the formatting process.

5. Once the formatting is ﬁnished the drive is ready to use.

DEVICE SETUP

2.2 ASSEMBLY

NOTICE: The following assembly instructions are written for users who purchased the

Mercury Elite Pro as an empty enclosure. The instructions show how to open the Mercury

Elite Pro in order to install a drive. If you purchased the Mercury Elite Pro with a drive already

installed, opening the Mercury Elite Pro before the expiration of the original warranty

will VOID the warranty. If you wish to remove or replace a drive after the expiration of the

original warranty, you may do so at that time.

1. Remove the Mercury Elite Pro from the retail box and the protective plastic bag. Set

the Mercury Elite Pro on its side and look at the bottom of the enclosure. Use a Phillips

screwdriver to remove the two screws, circled below in red.

OWC MERCURY ELITE PRO DEVICE SETUP

3. When removed from the outer case, the inner chassis will appear as shown below. Remove

the packet of screws and use them as directed later in the assembly instructions.

2. Once the two screws are removed, slide the inner chassis out the front of the outer case,

as shown below. Start by pushing on the back of the inner chassis, then when you are able

to grip the front grill of the inner chassis, pull it out the rest of the way.

OWC MERCURY ELITE PRO DEVICE SETUP

4. To install the hard drive, slide it into the black SATA connector inside the Mercury Elite Pro.

You may need to move the blue and black LED cables to the side in order to make room

for the hard drive. Make sure the drive is ﬁrmly seated before proceeding.

5. Using the four screws from the packet you removed from the inner chassis, fasten the

hard drive to the inner chassis. There are two screw holes on each side of the inner chassis,

circled below in red.

OWC MERCURY ELITE PRO DEVICE SETUP

6. Slide the inner chassis back into the outer case, as shown below.

7. Once the front grill of the inner chassis sits ﬂush with the edge of the outer case, turn the

Mercury Elite Pro on its side. Use the two smaller screws you removed in Step 1, and re-

fasten the outer case to the inner chassis.

This completes the assembly process.

OWC MERCURY ELITE PRO SUPPORT RESOURCES

SUPPORT RESOURCES

3.1 FORMATTING

For formatting information, including instructions on how to format your Mercury Elite Pro

for Mac or Windows, go to: www.owcdigital.com/format

3.2 UNMOUNTING DRIVES

To properly unmount any connected drive from your computer, try the options below.

OS X:

There are several methods to umount disks with OS X systems. You can drag the icon for

the disk you wish to unmount to the trash can, or right-click the disk icon on the desktop,

then click “Eject”. You can also eject the disk in the sidebar of a Finder window, or by

selecting the drive icon on the Desktop then pressing Command-E.

Windows:

1. Go to the System Tray (located in the lower right corner of your screen). Click on the

“Eject” icon (a small green arrow over a hardware image).

2. A message will appear, detailing the devices that the “Eject” icon controls, i.e., “Safely

remove...” Click on this prompt.

3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe to

disconnect the Mercury Elite Pro from the computer.

3.3 TROUBLESHOOTING

Begin your troubleshooting by verifying that the power cable is connected to the Mercury

Elite Pro and to a power source. If the power cable is connected to a power strip, make sure

that the power switch on the strip is turned on.

Then, simply verify that both ends of your cables are properly plugged into the computer

and the Mercury Elite Pro. If the Mercury Elite Pro is still not working properly, try connecting

to another interface such as the USB connection and see if the device works properly. You

can also connect the Mercury Elite Pro to a diﬀerent computer.

If problems persist, see Section 3.6 to contact OWC technical support.

OWC MERCURY ELITE PRO SUPPORT RESOURCES

3.4 ABOUT DATA BACKUP

To ensure that your ﬁles are protected and to prevent data loss, we strongly suggest that

you keep two copies of your data: one copy on your Mercury Elite Pro and a second copy

on either your internal drive or another storage medium, such as an optical backup, or on a

second external storage unit. Any data loss or corruption while using the Mercury Elite Pro is

the sole responsibility of the user, and under no circumstances will Other World Computing

be held liable for compensation or the recovery of any lost data.

3.5 ONLINE RESOURCES

Data Migration:

For a step-by-step walkthrough of our recommended method for migrating your data

from an old drive to a new one, go to:

www.owcdigital.com/support/data-transfer.html

FAQs:

Access our online collection of frequently asked questions for this and other products at:

www.owcdigital.com/support/knowledge-base.html

3.6 CONTACTING TECHNICAL SUPPORT

8AM - 8PM (CT) Monday - Friday

9AM - 4PM (CT) Saturday

(866) 692-7100 (North America)

+1 (815) 338-4751 (International)

Live chat is available during normal business hours at:

www.owcdigital.com/support/

Email support is available at:

www.owcdigital.com/support/

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