Panasonic S-ICX Manuale utente

ICX Version 4.0 (International)

Issued December 1999

The information contained in this document is subject to change without notice and should not be

construed as a commitment by the Matsushita Communication Industrial Co. Ltd. (MCI). MCI

reserves the right, without notice, to make changes to equipment design as advances in engineer-

ing and manufacturing methods warrant.

The software and hardware described in this document may be used or copied only in accordance

with the terms of the license pertaining to said software or hardware.

Reproduction, publication, or duplication of this manual, or any part thereof, in any manner,

mechanically, electronically, or photographically, is prohibited without permission of the Mat-

sushita Communication Industrial Co. Ltd. (MCI).

ICX-40-700 ICX (International) issued December 1999 1-1

Chapter 1. About This Manual

If you are using this manual for a single System, make note of its software version in the following

table. This information may be referenced by technicians or owners of the System.

Organization

This manual contains detailed descriptions of features. The feature descriptions are organized

according to the following categories:

* See Appendix A

Software version information for systems shipped with this document

CPC Model: Software Version:

Feature Categories Description

System Features System Features are either available on a system-

wide basis or aid in the overall administration of the

System.

User Maintenance User Maintenance Features are used by the end user

to maintain the System. These items include setting

time and date, Personal Speed Dial (PSD) numbers

and names, System Speed Dial (SSD) numbers and

names, extension names, Verified ID codes, Call

Forward ID codes for Voice Mail, Message Key ID

codes, Mode schedule, Special Day mode, Excep-

tion Day mode, and Day of Week mode.

Key Telephone Features Key Telephone Features are available to System Key

phones. System Key phones are proprietary digital

sets that provide feature access through a combina-

tion of feature keys and access codes.

Digital Single-Line Tele-

phone (DSLT) Features DSLT Features are available to Digital Single-Line

Telephones. DSLTs provide digital audio quality

and limited feature key access in a single-line set.

Single Line Telephone

(SLT) Features SLT Features are available to industry-standard

2500 sets. Since SLTs are not equipped with feature

keys, most features are accessed by using the dialpad

and/or the switchhook.

*SBS/A-Series (UK)

and VB-9/A-Series (TW)

Features

Beginning with Version 4.0, the ICX system can be

used with SBS/A-Series (UK only) and VB-9/A-

Series (TW only) telephones. See Appendix A for a

list of differences between ICX key telephone fea-

tures and those avaibable on the SBS/A-Series and

the VB-9/A-Series.

1-2 ICX (International) issued December 1999 ICX-40-700

Chapter 1. About This Manual Section 700 - Operation

Purpose

The purpose of this manual is to provide an overview of feature operations and requirements. Where

applicable, the following types of information are provided for each feature:

Abbreviation List

ACD Automatic Call Distributor

ARS Automatic Route Selection

BGM Background Music

BLF Busy Lamp Field

BRI Basic Rate Interface

DBS Digital Business System

CFWD Call Forward

COS Class of Service

CTAPI Computer Telephony Application Programming Interface

CTI Computer Telephony Integration

DDI Direct Dial Inward

DID Direct Inward Dial

DIL Direct In Line

DISA Direct Inward System Access

DL Direct Line

DN Directory Number

DND Do-Not-Disturb

DNIS Dialed Number Identification Service

DP Dial Pulse

DSLT Digital Single Line Telephone

DSS Direct Station Selector

DSU Digital Service Unit

DTMF Dual Tone Multifrequency

FF Flexible Function

LCD Liquid Crystal Display

LCR Least Cost Routing

MCO Multiple CO (Pooled Trunk Access)

MIS Management Information System

MOH Music On Hold

PNPDNPhantom Non-Primary Directory Number

PRI Primary Rate Interface

PSD Personal Speed Dial

SLT Single Line Telephone

SPI Service Provider Interface

Types of information Purpose

Description Provides an overview of how the feature works and,

in some cases, what it is typically used for

Operation Includes step-by-step instructions on how to use the

feature

Hardware Requirements Lists any special hardware that is required to use the

feature

Related Programming Lists the programming subsystems associated with

the feature

Considerations Provides details on feature interactions and limita-

tions

Section 700 - Operation Chapter 1. About This Manual

ICX-40-700 ICX (International) issued December 1999 1-3

SSD System Speed Dial

TAPI Telephony Application Programming Interface

TRS Toll Restriction Service

1-4 ICX (International) issued December 1999 ICX-40-700

Chapter 1. About This Manual Section 700 - Operation

ICX-40-700 ICX (International) issued December 1999 2-1

Chapter 2. List of Features

This chapter contains the following tables which list the features available with the system:

Table 2-1. Maintenance Features

4: Available

7: Not Available

s: Available but limited

Table Page

System Features 2-2

Maintenance Features 2-3

Extension Features 2-4

2-2 ICX (International) issued December 1999 ICX-40-700

Chapter 2. List of Features Section 700 - Operation

Table 2-2. System Features

Topic ICX HD Page

V1.0 V2.0 V2.5 V3.0 V3.5 V4.0 V1.0

AEC Disconnect 4 4 4 4 4 4 4 3-4

Attendant Groups 4 4 4 4 4 4 4 3-4

Automatic Call Distributor 4 4 4 4 4 4 4 3-5

Automatic Route Selection 4 4 4 4 4 4 4 3-6

Automatic Exchange Line to Exchange Line

Transfer

4 4 4 4 4 4 4 3-6

Background Music/MOH Separation 4 4 4 4 4 4 s13-7

Battery Backup 4 4 4 4 4 4 4 3-7

Building Block Expansion Capability 4 4 4 4 4 4 73-7

Built-In Voice Mail Unit 4 4 4 4 4 4 73-8

Call Progress Tones 4 4 4 4 4 4 4 3-9

Caller ID 4 4 4 4 4 4 4 3-9

Caller ID Alpha Tagging (U.K. Only) 7 7 7 4 4 4 4 3-10

Centrex/PBX Compatibility 4 4 4 4 4 4 4 3-10

Class of Service 7 7 7 4 4 4 4 3-11

CO/Exchange Line Ringing Types 4 4 4 4 4 4 4 3-14

CO/Exchange Line Interface 4 4 4 4 4 4 4 3-17

Data Security 4 4 4 4 4 4 4 3-18

Day/Night System Mode 4 4 4 4 4 4 4 3-18

Digital Pad 4 4 4 4 4 4 4 3-22

Direct Inward System Access 4 4 4 4 4 4 4 3-22

Distinctive Ringing s s s24 4 4 4 3-23

Door Box 4 4 4 4 4 4 4 3-23

Exchange Line Access Group 4 4 4 4 4 4 4 3-24

Extension Interface 4 4 4 4 4 4 4 3-24

Flexible Numbering Plan 4 4 4 4 4 4 4 3-26

Free Slot 4 4 4 4 4 4 4 3-26

Hunting Groups 4 4 4 4 4 4 s3 3-27

Internal Hold Tone 4 4 4 4 4 4 4 3-28

MCO Tenant Group 4 4 4 4 4 4 s4 3-29

Memory Backup 4 4 4 4 4 4 4 3-29

Music-on-Hold 4 4 4 4 4 4 s5 3-30

Name Assignments 4 4 4 4 4 4 4 3-30

Network Facilities s s s s64443-37

Non-Blocking Architecture 4 4 4 4 4 4 4 3-38

Power Failure Transfer 4 4 4 4 4 4 7 3-39

Power On Maintenance 4 4 4 4 4 4 4 3-39

Section 700 - Operation Chapter 2. List of Features

ICX-40-700 ICX (International) issued December 1999 2-3

Table 2-3. Maintenance Features

Programming Devices 4 4 4 4 4 4 4 3-40

QSIG ISDN Lines 7 7 7 7 4 4 4 3-40

Ringing Modes 4 4 4 4 4 4 4 3-40

System Speed Dial TRS Override 4 4 4 4 4 4 4 3-42

Station Message Detail Recording (Call Logging) 4 4 4 4 4 4 4 3-42

Toll Restriction Service 4 4 4 4 4 4 4 3-45

Virtual Port 4 4 4 4 4 4 4 3-45

Voice Mail Integration (Third Party) 4 4 4 4 4 4 4 3-46

Topic ICX HD Page

V1.0 V2.0 V2.5 V3.0 V3.5 V4.0 V1.0

Set Absence Messages 77 7 4 4 4 4 4-3

Set Call Forward Busy Destination Extension 7444444 4-4

Set Call Forward ID Codes for Voice Mail 7444444 4-5

Set Call Forward No Answer Destination Exten-

sion

7444444 4-6

Set Caller ID Logging Extensions 7444444 4-7

Set Day of Week Mode 7444444 4-8

Set Exception Day Mode 74444444-10

Set Extension Names 74444444-12

Set Message Key ID Code 74444444-13

Set Mode Schedule 74444444-14

Set Personal Speed Dial Names 44444444-16

Set Personal Speed Dial Numbers 44444444-20

Set Send Text Messages 77744444-21

Set Special Day Mode 44444444-22

Set System Date/Time/Day 44444444-28

Set System Speed Dial Names 44444444-31

Set System Speed Dial Numbers 44444444-32

Set Text Message Replies 77744444-33

Set Verified Account Codes 74444444-34

Set Walking TRS Codes 74444444-36

Topic ICX HD Page

V1.0 V2.0 V2.5 V3.0 V3.5 V4.0 V1.0

2-4 ICX (International) issued December 1999 ICX-40-700

Chapter 2. List of Features Section 700 - Operation

Table 2-4. Extension Features

Topic ICX HD Page

V1.0 V2.0 V2.5 V3.0 V3.5 V4.0 V1.0

Absence Message 77744445-4

Account Codes 44444445-6

Attendant Group Calls 44444445-8

Auto Repeat Dial 44444445-9

Background Music 4 4 4 4 4 4 s15-9

Busy Override 44444445-10

Callback Request 44444445-11

Call Forwarding 44444445-12

Call Hold 44444445-16

Call Pickup 44444445-21

Call Transfer 44444445-23

Caller ID Call Log 74444445-26

Camp-on (Call Waiting) 44444445-30

Conference Calls s s s s74 4 4 5-33

Directory Numbers 777s s84 4 5-35

Display Information 44444445-39

Do-Not-Disturb 44444445-42

DP to DTMF Signal Conversion 44444445-43

DSS/72 Console 44444445-43

EM/24 Console 44444445-44

Flash 44444445-44

Flexible Function Keys 44444445-45

Handsfree Answerback 44444445-51

Handsfree Operation 44444445-52

Headset Operation 44444445-52

Hot Dial Pad 77444445-53

Hot Line 44444445-53

Intercom Calling 44444445-54

Last Number Redial 44444445-55

Line Appearances 44444445-55

Message Key 44444445-58

Message Waiting/Callback 44444445-59

Mute Function 44444445-60

Offhook Monitor 44444445-61

Offhook Signaling 44444445-61

Offhook Voice Announce 74444445-62

One-Touch Keys 44444445-64

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