Panasonic KX-HDV230 Manuale utente

Panasonic KX-HDV130, KX-HDV230, KX-

HDV330, KX-HDV340 manual

A. General Information

1. Introduction

Welcome!

This manual helps you to optimize the usage of the IP telephone in combination with the PBX. Please

use this manual at initial operation. Some features differ from the features described in the

manufacturer's documentation.

The following pages describe the Panasonic KX-HDV130, KX-HDV230, KX-HDV330, KX-HDV340

system telephones.

Subject to alterations

Version 2 / 08.2019 (EN)

2. Used symbols

Type Icon Description

Notice Important information and notices that you

have to pay attention to.

Hint Useful hints that provide additional

information.

Action - is marked with a dash

Result of an

action ⇒ is marked with an arrow

List

•

is marked with a bullet point

3. Important notes

In order to use this IP telephone with your telephone system you will need a sound

broadband connection.

If you only have a single circuit plug available (e.g. in home offices) but you would like to

be online with the laptop while using the Panasonic, you can connect the network cable

(RJ45) to your Panasonic telephone and use the built-in switch on the telephone to

connect your laptop directly to the telephone.

B. Initial operation

1. Adding an extension

All telephones you receive are preconfigured and connected to the telephone system.

2. “Hot desking”

The basic function of “Hot desking” allows cancelling the registration of existing users and

registering new users to your Panasonic device. This is useful when employees frequently change

their work station but don’t take along

their devices.

After completing the registration process, your configuration is automatically transferred to the new

telephone.

Step 1: Cancelling the registration of the current extension

Press the “Menu” softkey Select “Application” Select “Phone Setting” Select

“Logoff”

The registration of the extension has been successfully cancelled

Step 2: Registering the new extension

Press the “Menu” softkey Select “Application” Select “Phone Setting” Select “Log

on” Enter the extension number Press the “Enter” softkey to confirm Enter the

voicemail PIN Press the “Enter” softkey to confirm The new extension is now registered.

This may take some time.

C. Operation

1. Basic functions

1.1. Keys/Connections overview

Please find an overview over all keys of the respective models below.

Panasonic KX-HDV130

Pos. Description

1 ENTER

Used to confirm the selected item.

2LCD display

3Soft keys

Used to select the item displayed on the bottom line of the display.

4Navigator key

5Ringer/Message Waiting/Missed Call Indicator

6 LINE/Program key 1

7, LINE/Program key 2

8Handset hook

9, Hold/Message

10 , Redial

11 , Headset

12 , MUTE/AUTO ANS

13 , Vol

14 , Cancel

15 Microphone

16 , SP-Phone

17 , Transfer

18 , Conf

19 Headset jack

Panasonic KX-HDV230

Pos. Description

1ENTER

Used to confirm the selected item.

2Main LCD display

3Soft keys

Used to select the item displayed on the bottom line of the display.

4Navigator key

5CANCEL

6Ringer/Message Waiting/Missed Call Indicator

7Program keys

8Handset hook

9Headset jack

10 MESSAGE

11 Redial

12 Headset

13 MUTE/AUTO ANS

14 Vol

15 Hold

16 Microphone

17 SP-Phone

18 Transfer

19 Conf

20 Page key

21 Self-labeling LCD

22 DSS* keys

23 DSS* page key

"DSS" stands for "Direct Station Selection".

Panasonic KX-HDV330/KX-HDV340

Pos. Description

1MENU

Displays the menu. Then content of the menu differ depending on the settings and mode.

2Touch display

3Home

4 Ringer/MEssage Waiting/Missed Call Indicator

5 Cancel

6Handset hook

7Message

8 Redial

9 Headset

10 MUTE/AUTO ANS

11 Vol

12 Hold

13 Microphone

14 SP-Phone

15 Transfer

16 Conf

17 Self-labeling LCD

18 DSS* keys

19 DSS* page key

"DSS" stands for "Direct Station Selection".

Please note that the phone key labels differ based on country. Please find two available

models below.

Two available models of the KX-HDV line

1.2. Placing calls

There are various methods for placing a call

With the receiver

Pick up the receiver, enter the number and press [ENTER] to confirm the telephone number.

or enter the desired telephone number and pick up the receiver.

With the speaker / microphone

Enter the telephone number and press .

Calling a number from the call list

Press the softkey and select [Call list] and confirm with [ENTER].

This displays the telephone numbers for the last missed, incoming and outgoing telephone

numbers. Select the respective telephone number using .

Select the respective telephone number and press [ENTER] to place the call.

Calling a number from the phonebook

Press the softkey to access the phone book.

Use the arrow keys to select the respective name. Alternatively, you can also use

the Search softkey to enter an initial (or additional letter) and confirm with the Enter softkey,

which displays a list of search results.

Select the respective phone book entry and press [ENTER] to place the call.

Dialing the number via function keys

Press the respective function keys on your telephone to place a call.

Refer to “2.2. Function keys” for options to program function keys.

Refer to the administration portal manual for instructions on configuring the function keys for

your extension.

1.3. Incoming call

There are various options for answering a call:

Using the receiver

Pick up the receiver.

With the speaker / microphone

Press the key.

1.4. Missed calls

The telephone display indicates missed calls (e.g.: “Missed calls: 001”).

To view missed calls press the softkey and select [Missed call], then confirm with [ENTER].

Now, you can see a list of missed calls. Use to select the respective call.

1.5. Call pick-up

If the function keys (speed dial, busy field lamps (BFL), etc.) have been configured through the

administration portal and all parties are members of a pick-up group, you can pick up the call from

another extension.

(For details on configuring the busy field lamps (BFL), please refer to the administration portal

manual)

A flashing LED on the respective function keys indicates an incoming call (only for busy field lamps

(BFL)).

- Simply press the function key to pick up the call.

⇒ You have now picked up the call.

If the monitored extension (busy field lamp (BFL)) is busy, the LED for the respective function key is

consistently red.

1.6. Hold

Hold a call

- During an active call press the key.

⇒ The active call is now placed on “Hold”.

Returning to a call on hold

- Press the key again. The call is now active again.

⇒ The call is now active again.

1.7. Call waiting/Toggle calls

You have an active call. The call waiting tone indicates a second call is coming in. At the same time,

the signal lights up green (see right).

- Press the key to accept the call.

- You can now toggle the calls by directly pressing the key. The active call is shown in the

telephone display.

To end a call, simply hang up the receiver during the active call.

1.8. Conference calls/Toggle calls

Your Panasonic system telephone allows you to place a 3-way call.

- Call party 1.

- Once party 1 has been reached, press the key. The active call is now placed on

“Hold”.

- Now call party 2 and wait until party 2 has been reached.

- Now press the key to activate the 3-way call. The display now indicates

Conference.

Removing a party from a conference call / toggling

- Press during a conference call.

⇒ Party 2 is placed on hold but you may continue speaking with party 1.

- To switch between the two parties (toggle), press the key.

- To end one of the calls, simply hang up while the call with this party is active.

⇒ The party is now disconnected.

- Press the key. You can now continue the call with party 2.

A conference call with more than 3 parties can easily be set up on the administration

portal: Please refer to the administration portal manual.

Toggle refers to switching between 2 different telephone calls. Toggle places one of the

parties on hold and they then hear the telephone system’s hold music while you continue

speaking to the other party.

1.9. Attended call transfer

In order to perform an attended call transfer follow the steps below:

- During an active call press the [Transfer/ ] key.

- Now dial the party to whom you would like to transfer the call.

- To do so, enter the party’s telephone number and press [ENTER] to confirm.

- Wait for the other party to answer, then announce the call. If necessary, this step can also be

omitted.

- Press the softkey .

In case the other party declines the call ot does not answer, double press [CANCEL] to get back to

your caller.

1.10. Unattended call transfer

In order to perform an unattended call transfer follow the steps below:

- During an active call press the BLIND softkey.

- Now dial the party to which you would like to transfer the call.

- To do so, enter the party’s telephone number and press [ENTER] to confirm.

- Hang up the receiver.

1.11. Call forwarding

You can configure various call forwarding scenarios. For this purpose you can use the call

forwarding profiles.

Under the telephone menu you can only edit the default profle (catch all / always) to be found under

the call forwarding profiles. You can edit the remaining call forwarding profiles via Ncontrol or via

the administration portal. For more information, refer to the administration portal manual and the

Ncontrol manual.

The following call forwarding options are available. You can activate or deactivate call forwardings

via the telephone menu's call settings.

Permanent call forwarding (always)

All incoming calls will be forwarded directly to the predefined telephone number.

Forward if busy (busy)

New calls will be forwarded immediately, when coming in during an active call. This call forwarding

option functions only, if the Call Waiting function is deactivated.

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