PictureTel Concorde 4500 Guida rapida

When your system is conﬁgured with the remote diagnostics service option, your authorized

PictureTel service provider can have data from diagnostic tests sent to a master PC at a remote site

through an external modem connected to your system and to a POTS line.

As part of the remote diagnostics service option, you receive a 14.4 kbps modem and the following

cables:

❑A cable with a power supply to plug into an AC wall outlet or the power strip in the

WorldCart

❑A serial cable to connect the modem to the Concorde•4500 system

❑A phone line to connect the modem to the POTS/PSTN line

Note: Optionally, you can connect a telephone handset to the modem by supplying the

telephone and a phone line and connecting it as shown in the illustration on the reverse

side.

Refer to the illustration on the reverse side, and follow these steps to connect the modem to the

Concorde•4500 system:

1. Plug the connector on the power cable into thePOWER connection on the modem and plug the

power supply on the other end into an AC wall outlet or the power strip in the WorldCart.

2. Plug the serial cable into the DTE connection on the modem and into theCTRL A connection on the

Concorde•4500 Communications board.

Note: Do not plug the serial cable into Port A on the Data Interface board.

3. Plug the phone line into the LINE connection on the modem and into the POTS line connection.

4. Toggle theON switch on the modem connection panel toOn.

5. Conﬁgure Control Port A on the Concorde•4500 system:

a. Choose Set Data Port Conﬁguration from the Conﬁguration Menu.

b. Choose Set Control Port A. The screen displays the current settings for the port.

c. Set the options for the port as follows:

Control Port A Option Modem Setting

Select Type Control Protocol

Enter Baud Rate 1200

Select Parity 8 bits, None

Connecting a Modem to the Concorde•4500 System

PictureTel Corporation, The Tower at Northwoods, 222 Rosewood Drive, Danvers, MA 01923

Telephone number: 508-762-5000

PictureTel Document Number: 800-0202-02

PictureTel is a registered trademark of PictureTel Corporation.

The PictureTel logo, Concorde, and WorldCart are trademarks of PictureTel Corporation.

6. Program the modem by using the Concorde•4500 system keypad and following these steps:

a. Choose Enter Remote Diagnostic Mode from the Diagnostics Menu, available from the Main

Menu by entering the system password.

You see a message asking if you want to continue.

b. ChooseYes. You see this message:

Press to cancel.

c. Cancel the test by pressing and holding down until you see this message:

Remote connection canceled.

The system immediately reboots and returns to its normal operating mode.

The modem is now ready to transmit diagnostic information. Refer to “Resolving Problems” in the

Concorde•4500 Administrator’s Guide for instructions on how to use the remote diagnostic option.

Note: Conﬁgure Control Port A, as described in step 5.

Program the modem, as described in step 6.

Make sure you plug the serial cable into the Communications board, not

the Data Interface board.

Power

Supply

Optional

Telephone

POTS

Line

Phone Line

Serial Cable

14.4 kbps Modem

Concorde•4500 Electronics Module

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