Plantronics A20 Manuale utente

Plantronics Ltd, Interface Business Park, Bincknoll Lane,

Wootton Bassett, Wiltshire SN4 8QQ. ENGLAND

www.plantronics.com

Plantronics, the Plantronics name and logo design are Registered Trademarks of Plantronics, Inc.

Printed in the U.K.

Plantronics Ltd

Interface Business Park

Bincknoll Lane

Wootton Bassett

Wiltshire

SN4 8QQ

ENGLAND

Tel: + 44 1793 842200

Fax:+ 44 1793 848853

Plantronics Denmark

Andersen Nexø Vej 29

2860 Søborg

Denmark

Tel: +45 39551051

Fax:+45 39551052

Plantronics B.V.

Antareslaan 9

2132 JE Hoofddorp

The Netherlands

Tel:+31 (0)23 5648025

Fax:+31 2356 48015

Plantronics France

424, La Closerie Mont d’Est

93194 Noisy-le-Grand Cedex

Tel: +33 (0)1 41 67 41 41

Fax:+33 (0)1 41 67 41 40

Plantronics GmbH

Gildenweg 7

50354 Hürth

Germany

Tel: + 49 22 33 3990

Fax:+ 49 22 33 399399

Plantronics Nordic Region

Oskarsvägen 10

S-702 14 Örebro

Sweden

Tel: + 46 19 121930

Fax:+ 46 19 121933

Plantronics Acoustics Italia SrL

Palazzo G/2, Via Roma 108

20060 Cassina dé Pecchi MI

Tel: +39 02 9511900

Fax:+39 02 9511903

Plantronics Spain

Europa Empresarial

Ctra. de la Coruña Km. 24

Edificio Londres Of. 7

Las Rozas 28230 Madrid

Tel: +34 91 640 47 44

Fax:+34 91 640 47 46

Plantronics MEEA

Sales Region

262 Regents Park Road

Finchley

London N3 3HN

Tel: +44 208 349 3579

Fax:+44 203 346 0038

35740-01 Rev. A

User Guide

Brugsanvisning

Gebruiksaanwijzing

Käyttöopas

Notice d’utilisation

Benutzerhinweise

Manuale d’istruzioni

Brukerveiledning

Guia do Utilizador

Manual del usuario

Bruksanvisning

A20 Telephone Headset

Amplifier and Accessory Deck

DIAGRAMS

ACC

18 11

HeadsetPort

Hovedsætindgang

Aanslutingvoorheadset

Kuulokeliitäntä

Prisemicro-casque

Headset-Anschlussbuchse

Presadellacuffia

Utgangfor hodesett

PortadoMicroauscultador

Conexióndel auricular

Headsetanslutning

HeadsetCable

Hovedsætkabel

Headsetkabel

Kuulokejohto

Câbledu micro-casque

Headset-Kabel

Cavodella cuffia

Hodesettkabel

Cabodo Microauscultador

Cabledel auricular

Headsetkabel

Volume RockerSwitch

Lydstyrkejusteringsknap

Volumeregeling

Äänenvoimakkuudensäädin

Interrupteurà basculepour le

réglagedu volume

Lautstärke-Wippschalter

Regolazionedelvolume

Volumvippebryter

Botãode Volume

Interruptoroscilante de

volumen

Volymkontroll

ModeSelector

Modeknap

Keuzeknopinstellingen

Valintakytkin

Sélecteurde mode

Betriebsarten-Umschalter

Selettoredi modalità

Modusvelger

Selectorde Modo

Selectorde modo

Mode-Knapp

Volume Indicator

Lydstyrkeindikator

Volume indicator

Äänenvoimakkuuden

ilmaisin

Indicateurde volume

Lautstärkeanzeige

Indicatoredi volume

Volumindikator

Indicadorde Volume

Indicadorde volumen

Volymindikator

MuteButton

Muteknap

Muteknop

Mykistysnäppäin

Touche Secret

Stummschalter

Pulsantefunzione "Mute"

Demperknapp

Botãode Silêncio

Botónsilenciador

Sekretessknapp

Headset/HandsetSelector

Hovedsæt/håndsæt

omskifterknap

Keuzeknopheadset/handset

Kuulokkeiden/luurinvalitsin

Boutondu sélecteurmicro-

casque/combiné

Headset/Handhörer-

Umschalter

Selettorecuffia/cornetta

Valgknapp for

hodesett/håndsett

Comutadorde Selecção

Microauscultadorde Cabeça/

auscultadorManual

Botónde seleccióndel

auricular/microteléfono

Headset/luromkopplare

ListenVolumeIndicator

Indgåendelydstyrke

indikator

Luistervolumeindicator

Tulevan äänenvoimakkuuden

ilmaisin

Indicateurdu volumeen

réception

Empfangslautstärkeanzeige

Indicatoredel volumein

ascolto

Hørevolumindikator

Indicadorde Volume do

Microauscultador

Indicadordel volumende

recepciòn

Volymkontroll (inkommande)

SpeakVolumeIndicator

Udgåendelydstyrke indikator

Spraakvolumeindicator

Puheäänenvoimakkuuden

ilmaisin

Indicateurdu volumeen

émission

Sendelautstärkeanzeige

Indicatoredel volumein

conversazione

Snakkevolumindikator

Indicadorde Volume deVoz

Indicadordel volumendi

trasmissione

Volymkontroll (utgående)

Tone Indicator

Tone indikator

Toonregeling indicator

Äänensävynilmaisin

Indicateurde tonalité

Tonanzeige

Indicatoredel tono

Toneindikator

Indicadorde Tom

Indicadorde tono

Tonkontroll

BaseUnit Cable

Kabeltilbasen

Kabelvoorbasisstation

Perusyksikönjohto

Câblede l’unitéde base

Basisstationskabel

Cavodella base

Kabeltilgrunnenheten

Caboda UnidadeBase

Cablede labase

Anslutningskabel

ConfigurationDial

Konfigurationsdrejeknap

Configuratie

keuzeschakelaar

Asetuskytkin

Cadrande configuration

Konfigurationswähler

Selettoredi configurazione

Konfigurasjonsskive

ComutadorRotativode

Configuração

Dialde configuración

Konfigureringsväljare

AccessoryDeck

Tilbehørsdæk

Accessoire-console

Lisäyksikkö

Socleaccessoires

Zubehörkonsole

Gruppoaccessori

Tilbehørsdekk

Plataformade Acessórios

Soportede accesorios

Tillbehörsdäck

ACPowerSupply

ACstrømkabelindgang

Netvoeding

Verkkolaite

Prised’alimentationsecteur

Netzteil

AlimentatoreCA

Vekselstrømforsyning

TransformadorAC

FuentedealimentacióndeCA

AC-adapter(220V)

DIAGRAM KEY

OnLine Indicator(OLI)

OnLine indikator(OLI)

Online indicator

Online-ilmaisin (OLI)

témoinde ligne

Betriebsanzeige(OLI)

Indicatoreluminoso "OnLine"

(OLI)

OnLine-indikator(OLI)

Indicadorde “EmLinha”(OLI)

Indicadorde líneaocupada

(OLI)

Upptagetindikator(OLI)

HandsetCable Port

Håndsætkabel indgang

Aansluitingheadsetkabel

Luurinliitäntä

Prisepourle câbledu

combiné

Handhörer-Anschlussbuchse

Presaperil cavodella

cornetta

Utgangfor håndsettkabel

PortadoCabodo

Microauscultador

Conexióndel cabledel

microteléfono

Telefonlursanslutning

HeadsetStand

Hovedsætholder

Headset-houder

Kuuloketeline

Porte-micro-casque

Headset-Ständer

Supportoper lacuffia

Hodesettstand

Apoiodo Microauscultador

deCabeça

Soportedel auricular

Headsetställ

ACAdaptorPort

ACadapterindgang

Aansluitingvoor

netvoedingsadapter

Verkkolaitteen liitäntä

Priseadaptateursecteur

Netzteil-Anschlussbuchse

Presaperl'alimentatore CA

Utgangfor

vekselstrømadaptor

PortadoTransformadorAC

Conexióndel adaptadorde

corriente(CA)

Strömanslutningför AC-

adapter

AccessoryPort

Tilbehørsindgang

Accessoireaansluiting

Ilmaisinliitäntä

Priseaccessoires

Zubehör-Anschlussbuchse

Presaperaccessori

Utgangfor tilbehør

PortadeAcessórios

Conexiónde accesorios

Tillbehörsanslutning

BaseUnit CablePort

Basekabelindgang

Aansluitingbasisstation

Perusyksikönliitäntä

Prisepourle câblede l’unité

debase

Basisstationskabel

Anschlussbuchse

Presaperil cavodella base

Utgangfor grunnenhetskabel

PortadoCabodaUnidade

Base

Conexióndel cablede labase

Telefonanslutning

Amplifer

Forstærker

Versterker

Vahvistin

Amplificateur

Verstärker

Amplificatore

Forsterker

Amplificador

Förstärkare

HeadsetStand Locations

Placeringertil

hovedsætholder

Plaatsingheadset-houder

Kuuloketelineet

Emplacementsdu porte-

micro-casque

Steckplätzefür Headset-

Ständer

Vani peril supportodella

cuffia

Plasseringav hodesettstand

Localizaçãodos Apoiosdo

Microauscultador

Puntosde montajepara el

soportedel auricular

Hålför headsetställ

AccessoryDeck Cover

Fronttiltilbehørsdæk

Dekselaccessoire-console

Suojus

Couvercledu socle

accessoires

Abdeckungfür

Zubehörkonsole

Coperchiodel gruppo

accessori

Dekseltil tilbehørsdekk

Tampa daPlataforma de

Acessórios

Tapa delsoporte de

accesorios

Tillbehörsdäck,-skydd

DIAGRAM KEY

USAGE INSTRUCTIONS

The A20 is an amplifier which allows a suitable Plantronics headset to be used with a

wide range of home or office telephones.

CABLING CONNECTIONS

Arrange components as shown in diagram Gon page 2 and make all the connections as shown.

Remove the Handset Cable from the telephone and plug it into the Handset Cable Port (16).

Connect one end of the Base Unit Cable (11) to the Base Unit Cable Port (20).

Connect the AC Power Supply (14) to the AC Adapter Port (18) and to a wall outlet.

Connect the OLI (15) to the Accessory Port (19).

COMPONENT ASSEMBLY

The Amplifier (21) and the Accessory Deck (13) are connected by expanding the deck fully

(gently ease the right hand side of the deck out from the left hand side), and clipping the

amplifier into the two exposed slots that appear at the front of the Accessory Deck.

(See diagram D, page 1).

With the Accessory Deck Cover (23) removed, organise all related cables by pressing the cables

into the moulded slots. The power Supply Cable and OLI Cable run towards the rear of the deck.

The Base Unit Cable runs towards the left of the Deck. (See diagram G, page 1).

Replace the Accessory Deck Cover (23) and place the telephone on the Accessory Deck (13).

(See diagram A, page 1).

Connect the other end of the Base Unit Cable (11) to your telephone’s Handset Port.

Push the Headset Stand (17) into the Headset Stand Location (22) that is most convenient for

you to use.

Connect your headset to the Headset Port (1) using the Headset Cable (2) supplied.

ON LINE INDICATOR ASSEMBLY

The A20 package includes an On Line Indicator (OLI) (15) to visually notify co-workers when you

are talking on the telephone, using a headset. The indicator does not flash when you are using

the telephone handset.

Select a position where the OLI is visible – on your desk, on top of a computer monitor, or

mounted on the wall. The OLI may also be snapped onto the vertical struts of the Headset Stand

(17) as shown. (See diagram F, page 1).

USAGE INSTRUCTIONS

PLACING A CALL

While wearing the headset take the telephone handset off-hook.

If you do not hear a dial tone, press the Headset/Handset Selector Button (7). Indicator lights will

automatically display. If indicator lights are displayed and you still do not hear a dial tone, you

may need to adjust the Configuration Dial (12) (see explanation on page 7).

Dial a co-worker to test connections and loudness settings.

MODE CONTROL

To move between Listen, Speak and Tone modes, simply press the Mode Selector (4) until you are

in the desired mode. The LED on the display provides a visual indication of which mode is active

(see diagram B, page 1).

The default mode is Listen, so if the mode selector is not used for 10 seconds the unit will return

to the default or Listen mode.

LISTEN VOLUME – HOW OTHERS SOUND TO YOU

If the Listen Volume (8) is too loud or too low, press the Mode Selector (4) to highlight Listen

Volume Indicator (8) (see diagram B, page 1) and then adjust Volume Rocker Switch (3) up or

down to increase or decrease volume (see diagram C, page 1).

SPEAK VOLUME – HOW YOU SOUND TO OTHERS

If the Speak Volume (9) is too loud or too low, press the Mode Selector (4) (see diagram B, page 1)

to highlight Speak Volume Indicator (9) and then adjust Volume Rocker Switch (3) up or down to

increase or decrease volume (see diagram C, page 1).

TONE LEVEL

Select Tone by pressing the Mode Selector (4) (see diagram B, page 1).

This increases treble or increases bass to the user’s ear.

Select a level (bass or treble) that is comfortable for you by adjusting the Volume Rocker Switch (3)

(see diagram C, page 1).

USAGE INSTRUCTIONS

RECEIVING A CALL

While wearing the headset, when your telephone rings take the handset off-hook. Press the

Headset/Handset Selector Button (7) once to display indicator lights and talk normally.

Note: If the Amplifier is left in the Headset mode, simply take the Handset off-hook to answer

the call (see diagram A, page 1).

CONFIGURATION SETTING

The electronic configuration of telephone systems can vary. You can optimise the performance of

your Amplifier by stepping through the four configuration settings. The Configuration Dial (12)

is located on the left side of the Amplifier in front of the handset jack.

Place a call to a co-worker and while speaking turn the Configuration Dial (12) clockwise

until you achieve the best sound. A paper clip can be used to make turning the configuration

dial easier.

Experimenting with these four settings will not harm the amplifier or your telephone.

EARCONS AUDIBLE CUES

Your Amplifier provides both visual and audio feedback for all operator adjustments. EarCons

provide audio feedback in the form of different toned beeping sounds for different functions.

Double beeps indicate the ends and mid point ranges of each function.

The intensity of the EarCon Audible Cue can be increased, lowered, or turned off

(three levels plus off).

Simply hold down the Mute Bar (6) then depress the Volume Rocker Switch (3) (∨decreases

volume or turns off EarCon; ∧increases EarCon Volume) (see diagram E, page 1).

Even though the user hears the EarCon, the calling party does not, even if you make adjustments

midway through a call.

TROUBLESHOOTING

I CANNOT HEAR A DIAL TONE

Press the Headset/Handset Selector Button (7).

Check that all connections are correct and firmly in place.

Ensure Headset is centered on your ear.

Adjust Configuration Dial (12) (see page 7).

I PLUGGED EVERYTHING IN BUT THE

LIGHTS WON’T COME ON

Plug the AC Adapter into another wall outlet and ensure the power supply is switched on.

Press the Headset/Handset Selector Button (7) at the front of the Amplifier to make sure Amplifier

is in headset mode.

NB. The OLI only works in Headset mode.

THE LIGHTS ARE ON BUT I CAN’T HEAR ANYTHING

WHEN I LIFT THE HANDSET

Turn the Configuration Dial (12) on the left hand side of the adapter clockwise through each of

the four positions until you hear dial tone.

Check that all the cables are completely plugged in and in the correct port.

Press the purple mode button and listen for a musical beep. If you don’t hear these musical

beeps there could be something wrong with the headset or adapter - call your supplier or local

Plantronics office for help.

I HEAR A DIALTONE WHEN I LIFT THE HANDSET BUT

THERE’S ALSO A RASPING NOISE

Turn the Configuration Dial (12) on the left hand side of the adapter clockwise to the next setting

until the dial tone can be heard normally. (There are four settings).

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