Polycom WCMICS VSX Series Manuale utente

Getting Started Guide

for the VSX Series

Contents

System Basics ....................................................................................4

Using the Remote Control...........................................................................................................4

Calling and Answering.........................................................................6

Answering aVideo Call .............................................................................................................6

Placing aVideo Call ..................................................................................................................6

Ending aVideo Call ..................................................................................................................8

Types of Video Calls You Can Make ............................................................................................9

Placing Audio-only Calls and Adding Audio-Only Sites................................................................. 10

Ending an Audio-Only Call ....................................................................................................... 11

Controlling What You See.................................................................. 11

Selecting and Adjusting aCamera or Other Video Source........................................................... 11

Setting and Using Camera Presets ............................................................................................ 13

Switching Between Full Screen Video and the Home Screen ........................................................ 14

Showing, Moving, and Turning Off the PIP ................................................................................. 14

Controlling What You Hear ................................................................ 16

Adjusting Volume.................................................................................................................... 16

Muting the Microphone ............................................................................................................16

Enjoying Stereo Audio in Video Calls ......................................................................................... 16

Showing Content and Video Sources................................................. 17

Using aDocument Camera, or Microscope ...........................................................................................17

Using aVCR or DVD Player ..................................................................................................................18

Using the SoundStation VTX 1000 Conference Phone in Video Calls.. 19

Placing aVideo Call with the SoundStation VTX 1000 Conference Phone ....................................19

Adding Sites to aVideo Call Using the SoundStation VTX 1000 Conference Phone ........................ 19

Muting the Audio in aCall that Includes aSoundStation VTX Conference Phone ........................... 20

Adding Video to aSoundStation VTX 1000 Conference Phone Audio-only Call .............................. 20

Ending aCall ......................................................................................................................... 20

Ending aCall with Audio-Only Participants................................................................................ 21

Video Conferencing Tips ................................................................... 21

Tips for Great Meetings........................................................................................................... 21

Tips for Great Video................................................................................................................ 21

Tips for Great Audio ............................................................................................................... 22

Tips for Showing Content ....................................................................................................... 22

Assistance & Support .......................................................................23

Getting Started Guide

for the VSX Series

When you attend ameeting using the Polycom

VSX™ system, you’ll see that

it’s very much like any other meeting you attend in aconference room. With

aVSX system, you can meet with people anywhere in the world, without any

travel required.

The VSX systems are easy to use. It’s easy to place calls, create your own

directory of numbers, change the way calls are answered, and customize

what you see on the screen. Depending on how your system is

configured, you can make video calls using ISDN or IP connections and to

one site or multiple sites at one time.

You can also share information in calls using content sharing

software, document cameras, VCRs, DVDs or microscopes.

Before you place your first call, use this guide to get some basic “how-to”

information. This guide includes overview information that you may find

helpful when you’re just starting to learn about video conferencing or when

you have experience, but you need a quick refresher.

VSX systems can be customized to show only those options used in your organization.

Therefore, there may be options covered in this guide that you cannot access on your

system. To find out more about these options, please talk to the administrator of your

VSX system.

System Basics

Using the Remote Control

You use the remote control to place calls, adjust the volume,

navigate screens, and select options.

If you need to enter text, you can press number buttons, using the text-

entry method commonly used with cell phones. For example, to enter a“b”,

press the number 2button twice. Alternatively, you can press

Keyboard

and use the on-screen keyboard to enter text

VSX7400sSeriesHandset

Placeor end a call

Adjust thecamera;

navigatethroughmenus

Open the directoryto makeacall

orwork with an entry

Returnto the PlaceaCall

(home)

screen

Confirmyour current

selection;perform

functionson highlighted

items

Increase or decreasethe sound

you hear from the far sites

Mute the sound you‘re

sending to the far sites

Return to the

previousscreen

Switch between the near-

siteand far-sitecamera

views

Zoomthecameraimagein

or out

Show orhide the

Picture-in- Picture(PIP)

Turnautomaticcamera

trackingto presets onor off

Selectacamera or other

videosource

Storecamera positions

(when followed by a

number);delete all

storedcamera

positions

Enter adot in an IP addres

Displaythe onscreen keyboard so

you can enter text Deletelettersor numbers

Enter numbers ortext; move

thecameratoa stored

position

Startand stop sending contentto

far sites(VSX 7000,VSX8000) Accessthe onlinehelp; see

current system status while

inacall

ALLING AND

NSWERING

Calling and Answering

Answering aVideo Call

The VSX system can answer incoming calls in one of these ways:

The system prompts you to answer the calls manually.

The system answers incoming calls automatically.

When a call comes in, you hear a ringing sound, and you may see a message

that includes the number of the person calling. If the person is listed in the

system directory, you’ll also see the person’s name.

To answer the call manually:

Press

Call

on the remote control.

If your system is set up to automatically answer calls, the call connects

automatically.

If you see

Near

on your screen, your microphone is muted. To unmute your

microphone, press

Mute

on the remote control. For VSX set-top and component

systems, you can also press on the microphone.

Placing aVideo Call

You can use your system to place avideo call in any of these ways:

Entering aname or number

Choosing a site from:

The Recent Calls list

The Contacts or Speed Dial list

The Directory

ETTING

TARTED

UIDE FOR THE

VSX S

ERIES

Calling by Entering aName or Number

To place a call by entering a name or number:

1. In the dialling field, enter the dialling information. Depending on the

capabilities of your system and the system you are calling, the dialling

information will look like one of these samples:

10.11.12.13 (IP address)

2555 (extension)

stereo.polycom.com (DNS name)

Ascot Conference Room (system name)

19784444321 (ISDN number)

The system automatically determines the type of call to make based on

the information you enter.

2. Enter any additional information needed for the call. The available

settings depend on the type of call and your system’s configuration.

Not all calls require these settings:

Call

Quality

– Specify the bandwidth or call type for this call. For

most calls, choose

Auto

to let the system determine the best quality

for the call.

Second ISDN number

– Use two numbers only when the person

you are calling instructs you to do so.

Gateway extension

– If you need to dial an extension, enter

the extension in the second entry field. If your system is not

configured with asecond entry field, you can enter the extension

when the gateway prompts you.

3. Press

Call

on the remote control to place the call.

Call progress indicators appear on the screen to show that the call is in

progress. When the indicators turn green, the call is connected.

Calling from the Recent Calls List

You may be able to choose a number to call from a list of the sites you have

called recently. The Recent Calls screen provides details of all incoming and

outgoing calls, including the time of the calls.

To place acall from the Recent Calls screen:

1. Select

Recent Calls

from the Place aCall screen.

2. Scroll to the entry you want to call.

3. Press

Call

to place the call.

To see more details about a call listed on the Recent Calls screen, highlight the call

and press

Help

on the remote control.

ALLING AND

NSWERING

Calling from the Contacts or Speed Dial List

You may be able to access calling information for specific sites using the Speed

Dial or Contacts list on the Place aCall screen.

To place acall using the Speed Dial or Contacts list:

1. Select

Speed Dial

Contacts

from the Place aCall screen.

2. Scroll to the entry you want to call.

3. Press

Call

to place the call.

Calling from the Directory

The directory is alist of names and numbers that’s stored locally on the VSX

system.

If the system is registered with aglobal directory, the directory also includes

entries from the global directory. Global entries are marked with .For

both types of entries, the name appears with its corresponding number, IP

address, or both.

To place acall from the directory:

1. Press

Directory

on the remote control.

2. Find the entry to call.

3. Press

Call

to place the call.

Depending on your system configuration, when you make a call using an entry with both

ISDN and IP dialing information, the system may prompt you to choose which way to place

the call.

Ending a Video Call

To hang up from acall:

1. Press

Hang Up

on the remote control.

2. Confirm that you want to end the call.

If you don’t confirm that you want to hang up, the system disconnects the

call automatically after 60 seconds.

ETTING

TARTED

UIDE FOR THE

VSX S

ERIES

Types of Video Calls You Can Make

Depending on your system configuration, you may be able to make calls using

ISDN, IP, SIP, or V.35. The VSX 6000 allows only IP calls.

The following table lists some possible call combinations.

From

You can call

By dialing

ISDN ISDN Phone number

IP Phone number of the far-site gateway and

the extension (E.164 address) of the far

site.

Enter the extension after the gateway

number or wait until the gateway prompts

you for the extension.

LAN Same LAN Alias, E.164 address, or IP address

Different LAN Access code of the near-site gateway, the

selected speed code, the ISDN number for

the far-site gateway, and the extension

(E.164 address) of the far site.

Enter the extension after the gateway

number or wait until the gateway prompts

you for the extension.

ISDN Access code of the near-site gateway, the

selected speed code, and the ISDN number

of the far site.

When you call an IP system through a gateway that requires an extension (E.164

address), enter the extension in the dialing field whenever possible. Check with your

network administrator for the extension delimiter you will need to enter into the dialing

field. For example, some networks use ## to separate the extension from the IP

address.

When you include the extension, you will be given the option of saving both the number and

the extension in the directory when the call ends. If you enter the extension after the

gateway connects, then you can save only the gateway number when the call ends.

ALLING AND

NSWERING

Placing Audio-only Calls and Adding Audio-Only Sites

You may be able to use your VSX system to place an audio-only call, or you

can add an audio-only call to avideo conference. This lets you:

Use your system in the same way as a telephone.

Add audio-only participants to your video calls.

Add video calls to your audio-only calls.

Other audio options are available if your conference room has aVSX video conferencing

system integrated with aSoundStation VTX 1000™ conference phone.

For more information about using the SoundStation VTX 1000 conference phone, see

Using the SoundStation VTX 1000 Conference Phone in Video Calls on page 28.

Placing an Audio-Only Call

You can place an audio-only call from VSX systems that have Analogue Phone or

Voice Over ISDN enabled.

To place an audio-only call from your system:

1. On the Place aCall screen, enter the number you want to call.

To place acall within your PBX system, enter the last four digits of

the number.

To delete adigit, press

Delete

on the remote control.

2. Press

Call

to place the call.

Adding an Audio-Only Call to a Video Call

To add an audio-only call after your video call connects:

1. Press

Call

on the remote control.

2. Select

Add Call

from the Hang Up screen.

3. Use the number buttons on the remote control to enter the telephone

number of the audio participant that you want to add to your video

conference.

4. Press

Call

on the remote control.

5. After the audio call connects, press

Near

Far

to return to

the video conference.

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