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Polycom IP 330

Quick Start Guide

How to Make a Call

Using the Handset

Perform one of the following steps:

•Pick up the handset.

•Dial the number followed by #.

-OR-

•Dial the number followed by #.

•Pick up the handset.

Using Hands-Free/Speakerphone

Perform one of the following steps:

•Leaving the handset on-hook, press Dial, Line 1, Line 2, , or the NewCall soft key to obtain a

dial tone.

-OR-

•Leaving the handset on-hook, dial the number.

•Press Dial, Line 1, Line 2, or .

How to Answer a Call

Using the Handset

•Pick up the handset.

Using Hands-Free/Speakerphone

Perform one of the following steps:

•Press .

-OR-

•Leaving the handset on-hook, press Line 1.

-OR-

•Press the Answer soft key.

How to Put a Call on Hold

During the call, press the button. This is indicated on the display by the hold icon as the line

indicator.

Press again or the Resume soft key to resume the call. The active audio icon (one of )

appears on the line indicator. When a call has been on hold for an extended period of time, both visual

and audible alerts appear. When active on a call, the ring splash is played at a volume that is typically

lower than the normal ring volume.

Note: Calls on hold may generate music, so be careful if you are on a conference call.

How to Transfer a Call

An announced transfer allows you to talk privately to the party to which you are transferring the call

before the transfer is complete. A Blind transfer allows you to automatically transfer a call to the dialed

number without talking privately first.

Perform an Announced Transfer:

1. During a call, press the Trans soft key. The active call is placed on hold.

2. Dial the extension or number to which you want to transfer the call followed by #.

3. After the party answers and you’ve spoken with them, press the Trans soft key to complete the

transfer.

Perform a Blind Transfer:

4. During a call, press the Trans soft key.

5. Press the Blind soft key.

6. Dial the extension or number to which you want to transfer the call

How to Access Voicemail

You can access voicemail from your phone. The flashing Message Waiting Indicator and/or a stutter dial

tone in place of a normal dial tone indicates that there are one or more voice messages. To access

voicemail, perform the following steps:

•Press the Menu button.

•Select Features > Messages.

•Press

•Follow the voice or visual prompts on the display to retrieve your messages. If multiple lines are

configured on your phone, select the line from which you want to retrieve messages.