PROBOIL PROBOIL.4E Guida alla risoluzione dei problemi

PROBOIL

user & installation guide v1

PROBOIL.4E

User & Installation Guide

www.proboil.co.uk

See top of boiler unit for contact details

 Please read these instructions carefully efore

installation or use and retain for future reference.



You must install the tap and filter efore the oiler.

We have a policy of continued product and quality development and improvement.

Accordingly, we reserve the right to amend the specification at any time. All errors and omissions excepted.

PROBOIL

user & installation guide v1

PROBOIL.4E USER GUIDE .......................................................................................................................................................... 3

1.1

IMPORTANT SAFETY AND USAGE CONSIDERATIONS: .......................................................................................................... 3

1.1.1

ENERAL SAFETY

: ......................................................................................................................................................................... 3

1.1.

LECTRICAL SAFETY

: ...................................................................................................................................................................... 4

1.1.3

NTENDED PURPOSE

: ..................................................................................................................................................................... 5

1.1.4

ENSIBLE FIRE SAFETY PRECAUTIONS

: ................................................................................................................................................ 5

1.1.5

AY TO DAY USAGE CONSIDERATIONS

: .............................................................................................................................................. 6

Using the product safely ................................................................................................................................................................... 6

To dispense hot water (design may vary by model): ........................................................................................................................ 7

⚠

Reducing the ris of splashing: .................................................................................................................................................... 8

To get the best results: ..................................................................................................................................................................... 8

Periods of non-use ............................................................................................................................................................................ 9

Aesthetic cleaning .......................................................................................................................................................................... 10

1.2

USING THE PRODUCT: ........................................................................................................................................................ 11

1. .1

OILER SCREEN AND INTERFACE

: .................................................................................................................................................... 11

1. .

ILTER REPLACEMENT GUIDE

: ........................................................................................................................................................ 13

Understanding the expected life of the filter: ................................................................................................................................ 13

Replacing your PROBOIL filter: ....................................................................................................................................................... 14

1. .3

ESCALING THE

PROBOIL

SYSTEM

: ............................................................................................................................................... 16

The aerator on the end of the tap/dispenser spout: ...................................................................................................................... 16

The water tan within the PROBOIL.4E boiler: ............................................................................................................................... 17

1. .4

LEANING AND STERILISING THE

PROBOIL

SYSTEM INTERNAL TANK

: .................................................................................................... 1

1.3

TROUBLESHOOTING:.......................................................................................................................................................... 25

1.3.1

OILER SCREEN AND INTERFACE

: .................................................................................................................................................... 5

1.3.

ATER TEMPERATURE

: ............................................................................................................................................................... 5

1.3.3

ATER DRIPPING FROM THE SPOUT END

: ........................................................................................................................................ 6

1.3.4

ATER FLOW RATE

STREAM QUALITY

: .......................................................................................................................................... 6

1.3.5

EAKING FROM THE BOILER

........................................................................................................................................................... 7

1.4

WARRANTY TERMS AND CONDITIONS: .............................................................................................................................. 28

PROBOIL.4E INSTALLER GUIDE ............................................................................................................................................... 29

2.1 IMPORTANT TECHNICAL DATA: ................................................................................................................................................ 29

Boiler: ............................................................................................................................................................................................. 29

Filter cartridge: ............................................................................................................................................................................... 29

Tap / dispenser: .............................................................................................................................................................................. 30

2.2 BOILER BOX PARTS AND CONTENTS: ........................................................................................................................................ 31

2.3 INSTALLATION: ......................................................................................................................................................................... 32

.3.1

NSTALLATION PREPARATION

............................................................................................................................................................. 3

About the product: ......................................................................................................................................................................... 33

Install location: ............................................................................................................................................................................... 33

Electrical: ........................................................................................................................................................................................ 33

Plumbing: ....................................................................................................................................................................................... 33

.3.

NSTALL THE TAP

............................................................................................................................................................................. 34

.3.3

NSTALL THE FILTER

.......................................................................................................................................................................... 35

4 in 1 tap installation only (taps including cold filtered water function). ....................................................................................... 37

3 in 1 tap installation only (taps excluding cold filtered water function). ...................................................................................... 38

.3.4

NSTALL THE

PROBOIL

BOILER

.......................................................................................................................................................... 39

.3.5

OMMISSIONING AND TESTING

.......................................................................................................................................................... 44

Commissioning chec list:................................................................................................................................................................ 44

PROBOIL

user & installation guide v1

Thank you for choosing PROBOIL.4E. By reading this entire guide you will ensure that the product is installed and used

safely and will give its best performance, this guide should be used in conjunction with any additional product guides.

1 PROBOIL.

PROBOIL.PROBOIL.

PROBOIL.4E

4E4E

user guide

user guideuser guide

user guide

1.1

1.11.1

1.1 Important safety and usage considerations

Important safety and usage considerationsImportant safety and usage considerations

Important safety and usage considerations:

T roug out t is guide, t e following symbols are used to ig lig t key points or safety considerations.



An information point or tip for

installation or usage.



A service, maintenance

or care consideration.

⚠

A technical or safety

consideration or warning of

hazardous situation with regard to

life and property.

1.1.1 General safety

⚠

WARNING

: This appliance can be used by children aged from 8 years and above and persons

with reduced physical, sensory or mental capabilities or lack of experience and knowledge only if they

have been given supervision or instruction concerning use of the appliance in a safe way and have

understood the hazards involved. Children should not be allowed to play with the appliance. Cleaning

and user maintenance should not be made by children unless they are older than 8 and supervised.

⚠

WARNING

: Servicing and maintenance of this product must be carried out by authorised

persons having knowledge and practical experience of the appliance, in particular as far as safety and

hygiene are concerned. The PROBOIL system contains no user serviceable parts and should only ever

be serviced by the recommended service agent. In the event of any suspected problem you should

immediately cease usage, isolate the water supply, disconnect the power and contact the service

agent noted on the top of the boiler.

⚠

WARNING

: This product should only be installed into an internal domestic environment with an

ambient temperature of 10-40°C. If the unit is accidentally left filled in an unheated environment for

a prolonged period, do not switch it on if there is a possibility that the water inside is frozen, it must

defrost naturally.

⚠

WARNING

All surfaces, especially those made from metal, may become hot whilst in operation.

Use caution when touching these surfaces. Inform all users that the surfaces may become hot.

PROBOIL

user & installation guide v1

⚠

WARNING

Never use this appliance when your judgement or coordination may be impaired by

the use of either alcohol or drugs.

⚠

WARNING

Do not open or disconnect the tank until the tank has cooled to a safe temperature.

⚠ WARNING

: If the appliance is to be handed over to someone else for use, all documentation

and information should also be given.

⚠ WARNING

: This appliance must be installed respecting local plumbing and electrical regulations.

⚠ WARNING

: This appliance must use only genuine parts, accessories and sundry consumables.

⚠ WARNING

: Packaging materials can be dangerous to children and animals; ensure they are

disposed of safely and correctly according to local laws.

1.1.2 Electrical safety:

⚠ WARNING

: Do not use this appliance if you suspect it or any of its cables or hoses are damaged

or kinked in any way, or is performing differently from how you would expect. Never use any

appliance with a damaged mains power lead. In the event of any suspected problem you should

immediately cease usage, isolate the water supply, disconnect the power and contact the service

agent noted on the top of the boiler.

⚠ WARNING

: This appliance must be disconnected from the power during installation,

maintenance or cleaning.

⚠ WARNING

: Only use the supplied power cable and connect it directly to the power outlet rather

than an extension power outlet.

⚠ WARNING

: The appliance must be installed so that it can be disconnected from the mains

power supply and the outlet socket must be accessible at all time.

⚠ WARNING

: This appliance must be connected to a grounded / earthed power outlet only.

⚠ WARNING

: This appliance must be installed respecting local plumbing and electrical regulations.

PROBOIL

user & installation guide v1

⚠ WARNING

: Do not place any water connections directly near or above electrical appliances or

connections.

⚠ WARNING

: This appliance is not intended to be operated by means of an external timer or

separate remote control system.

⚠ WARNING

: unless attached to a modern consumer unit with RCD protection we recommend

installing a local RCD protection device in the socket being used by the appliance.

1.1.3 Intended purpose:

⚠

WARNING

: This appliance must only be used for heating water.

⚠

This appliance is intended only for domestic use and should not be used for commercial

purposes.

⚠

Do not add to, exchange or modify any component of the boiler, mixer tap, filter or connections

from those supplied and install them only as instructed. The spout exit or any part of the system must

not include any additional third party adaptors or connections that will add resistance to the system.



We only warrant the original filter type supplied with your boiler which is formulated specifically

for the PROBOIL product. If the filter is removed or exchanged for an alternative model it may have a

detrimental effect to your system and accordingly will invalidate your warranty. If you have specific or

unusual incoming water conditions, please contact the service number on the boiler for further

advice.

⚠

This appliance is intended to be permanently connected to the water mains.

⚠

The boiler and mixer tap are not designed to work with any other combination of appliances

other than as shown within this guide.

1.1.4 Sensi le fire safety precautions:

⚠

Do not store or use petrol or other flammable rags, paper, aerosols, vapours or liquids in the

vicinity of this or any other appliance.

PROBOIL

user & installation guide v1

⚠

Install the unit on a heat-resistant surface. Make sure that the installation surface is firm and

level.

⚠

For safety regulations the plug or means of disconnection must always be easily accessible after

installation.

⚠

Do not use any water jet or steam near this appliance.

⚠

Always ensure an airgap of at least 10mm around the appliance and that any closed cabinet has

sufficient airflow.

1.1.5 Day to day usage considerations:

Using the product safely

Using the product safelyUsing the product safely

Using the product safely

⚠

Hot water: We have taken great care to deliver a product with many built in safety features, but

you will also need to take due care when dispensing heated water to avoid accidental scalding. It is

important that everyone who uses this product understands how to use it safely. The example shown

in this guide may vary slightly from model to model.

⚠

Continual short dispenses of water <100ml may fill the internal expansion vessel in the boiler,

this may cause the product to drip water from the tap spout when the boiler is heating, if you

experience this then dispense a few litres of water to self-empty the expansion vessel.

⚠

Whilst the flow rate from the product has a maximum flow rate limitation inbuilt the flow rate

may vary in use due to fluctuations in pressure or air pockets. When the water is dispensed it may

take a brief moment to dispense as it refills previously emptied pipes.

PROBOIL

user & installation guide v1

To dispense hot water

To dispense hot waterTo dispense hot water

To dispense hot water

(

((

(design

design design

design may vary

may varymay vary

may vary

y model

y modely model

y model)

))

For 4 in 1 taps only (with filtered cold function):



When dispensing, hold the Hotkey close to the ‘cup’

symbol on the centre front of the tap. The boiler will dispense

water. When the Hotkey is moved away, it will automatically

stop dispensing hot water.



Your tap can dispense 4 types of water:

1) Cold (unfiltered) water directly from mains supply - This is

delivered when the right tap handle is pulled forwards.

) Cold (filtered) water - This is delivered when the right tap

handle is pushed backwards. We recommend “flushing” the

filtered water on each use to ensure cold and fresh water is

delivered:

a. Additionally, if the tap has not been used for 1

week you should flush litres.

b. Or if the tap has not been used for 4 weeks you

should flush 10 litres.

3) Hot (domestic) water - This is delivered when the left tap

handle is pulled forwards.

4) Hot (boiled & filtered) water - This is delivered when the

‘Hotkey’ key fob is moved close to or rested on the front of

the tap below the spout (near the steaming cup indicator

symbol).

For 3 in 1 taps only (without filtered cold function):



Your tap can dispense 3 types of water:

1) Hot & Cold (domestic) water - This is delivered when the

handle is tilted right to increase flow. Cold is achieved by

rotating the handle backwards becoming warmer as the

handle is rotated forwards.

5) Hot (boiled & filtered) water - This is delivered when the

‘Hotkey’ key fob is moved close to or rested on the front of

the tap below the spout (near the steaming cup indicator

symbol).

PROBOIL

user & installation guide v1

⚠

⚠⚠

⚠

Reducing the risk of splashing:

Reducing the risk of splashing:Reducing the risk of splashing:

Reducing the risk of splashing:

1) Avoid holding the vessel that you are filling too far away or

close from the spout exit. We recommend around 5-10cm

( -4”). Start with the cup closer to the spout exit.

) Tilt the cup slightly to reduce the splashing from the base

of the cup.

⚠

Eliminate backflow contamination:

As your mixer tap has multiple waterways, as with all taps it is

important to eliminate the risk of back flow contamination in

waterways.

1) Always respect the minimum gap shown between the

spout exit and the vessel being filled.

2) Never use 98° water simultaneously with any other water

source.

To get

To get To get

To get the

the the

the est results:

est results:est results:

est results:



Each time the product is used you should flush a small amount of boiled water through before use. This ensures

fresh water is dispensed, typically this can be used to preheat your cup. If unused for extended periods, then flush the

product for a longer time (see section periods of non use).



If two hands are needed (to hold a larger

pan for example), first move the spout over the

sink bowl, then the Hotkey can be leaned against

the front of the tap instead as shown.

Start with the pan in both hands and closer to

the spout exit until it has a small volume of water

in the base, then if the pan becomes

uncomfortably heavy place the pan on the

drainer, remove the hotkey, rotate the spout

towards the pan then replace the hotkey to fill

the pan further. Once filled remove the hotkey

before removing the pan.

⚠

Always exercise due care when handling

larger volumes of hot water.

5cm / ” (Min.)

10cm / 4” (Max.)

PROBOIL

user & installation guide v1

⚠

When dispensing hot water always be mindful to keep your hands and arms from being under the spout exit.

⚠

Even though the spout it is thermally insulated, you should avoid touching the very end of the spout, especially

immediately after dispensing hot water.

⚠

When dispensing hot water using the ‘Hotkey’ do not simultaneously dispense any other type of water to avoid

the risk of backflow.



This product has a unique patented safety system by using the ‘Hotkey’ key fob to dispense the near boiling

water. If you want to prevent the accidental use of the near boiling water tap function only for example if children are

in your home, then store the Hotkey away from the tap. The Hotkey is magnetic to allow you to ‘stick’ it in out of

reach places (such as the fridge or the cooker hood). With the Hotkey away from the tap, it can only be used safely as

a conventional tap without the hot water function.



If the tap can only be used by competent adults, then the

Hotkey can be ‘stuck’ to the rear of the tap body (as shown) when

not in use for more convenient access.

Magnetic fields:

The ‘Hotkey’ key fob houses a strong magnet used to sense its proximity to the mixertap and also for convenience

when storing the Hotkey. Any customers with a pacemaker should not place the Hotkey within 5 inches (100mm)

of such devices.

All magnets can damage electronic devices and bank cards so they should be stored away from each other.

Periods of non

Periods of nonPeriods of non

Periods of non-

-use

useuse

use



If the product is going to remain unused and unattended (for example you are away for a few days), we

recommend changing the temperature to its minimum setting 75°C, this will reduce the energy consumption and

encourage sanitary conditions.

⚠

WARNING

: If you are not using the product or leaving it unattended for a period longer than 1

week you should turn the boiler into standby mode (see using the product section), do not turn off

the power at the mains socket or unplug the boiler as this may reset the filter counter.

PROBOIL

user & installation guide v1

You may also consider closing your mains stop cock to prevent flood damage from any of the water using appliances and

pipes in your household (as generally advised by insurers, each home will have individual requirements check first with

your plumber if you are unsure).

Upon returning after an extended period of absence with the boiler power off you must re-sanitise the boiler and

connections by following the steps below.

1. Turn on the water supply (if previously isolated)

. Turn on the boiler but leave it in standby mode (boiler screen does not display temperature)

3. Dispense the entire contents of the boiler using the hotkey as normal until the heated water stream is entirely cold

then allow it to continue to run for a further 5 minutes.

4. Turn on the standard cold tap on and run this for 5 minutes (not simultaneously with the boiler water)

5. If your tap has a cold filtered water function (4 in 1 taps only) run the cold filtered water for 1 minute.

6. Turn the boiler on using the standby key (boiler screen now displays the temperature)

7. Adjust the boiler temperature to 98°C using the “+” key

8. Wait for the boiler to display “READY”

9. Wait a further 10 minutes

10. Adjust the temperature to your final desired setting using the “+” and “-“ keys

11. dispense 4 litres of boiled water using the Hotkey (approximately 4 minutes)

1 . Allow the boiler to reheat fully and display “ready” before use

⚠

For very long extended periods of non-use please also refer to section ”Cleaning and sterilising the PROBOIL

system internal tank”

Aesthetic c

Aesthetic cAesthetic c

Aesthetic cleaning

leaningleaning

leaning



Use of any cleaners with acids, abrasives, alkaline or organic solvents, on any part of the product

can result in deterioration of the components and will void the warranty. Clean the product only with

a mild dish soap and a damp non-abrasive cloth. Separate care information for the tap is provided

with your tap installation instructions.

⚠

WARNING

: Do not use any excess water or steam jet when cleaning this appliance.

⚠

WARNING

: Cleaning and user maintenance shall not be performed by children without

supervision.

⚠

WARNING

: Disconnect the appliance from the power outlet before cleaning, allow the product

to cool before cleaning and take care of any surfaces or components that may still be hot.



You should ensure the boiler is and tap aerator are both free of limescale to ensure continuous

safe and energy efficient usage of this product. Advice on sterilisation and descaling are covered

separately within this guide.

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