Guarantee and service
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Troubleshooting
Problem Possible cause Solution
The Air FRYER The appliance is not Put the mains plug in an earthed wall socket
does plugged in
not work
You have not set the Turn the timer knob to the required peroration
Timer time to switch on the appliance
The ingredients fried The amount of Put smaller batches of ingredients in the basket.
with the Air FRYER ingredients in the basket Smaller batches are fried move evenly
are not done is too big.
The set temperature is Turn the temperature control knob to the required
too low. Temperature setting (see section ‘settings’in
chapter ‘Using the appliance’).
The ingredients are Certain types of Ingredients that lie on top of or across each other
fried unevenly in ingredients need to be (e.g. fries) need to be shaken halfway through the
the Air FRYER shaken halfway through preparation time. See section ‘Settings’ in chapter
the preparation time ‘Using the appliance’
Fried snacks are You used a type of Use oven snacks or lightly brush some oil onto the
not crispy when snacks meant to be snacks for a crisper result.
they come out of prepared in a traditional
the Air FRYER deep fryer.
I cannot slide the There are too much
basket into the ingredients in the basket. Do not fill the basket beyond the MAX indication
appliance properly
White smoke You are preparing When you fry greasy ingredients in the i fryer., a
Comes out from the greasy ingredients. large amount of oil will leak into the plate. The oil
Appliance. produces while smoke and the plate may heat up
More than usual. This does not affect the appliance
Or the end result.
The plate still contains White smoke is caused by grease heating up in the
grease residues from plate. Make sure you clean the plate properly after
previous use each use.
Fresh fries are fried You did not use the right Use fresh potatoes and make sure that they stay
Unevenly in the potato type. firm during frying.
Air FRYER
You did not rinse the Rinse the potato sticks properly to remove starch
potato sticks properly from the outside of the sticks.
before you fried them.
Fresh fries are not The crispiness of the
crispy when they fries depends on the Make sure you dry the potato sticks properly before
come out of the amount of oil and water you add the oil.
Air FRYER in the fries.
Cut the potato sticks smaller for a crispier result
Add slightly more oil for a crisper result.
