QNAP TS-AI642 Manuale utente
TS-AI642
User Guide
Document Version: 1
14/04/2023
Contents
1. Product Overview
About the TS-AI642.................................................................................................................................................... 3
Hardware specications............................................................................................................................................3
Package contents.......................................................................................................................................................5
Components............................................................................................................................................................... 5
Front panel.............................................................................................................................................................6
Rear panel.............................................................................................................................................................. 6
System board.........................................................................................................................................................7
Drive numbering................................................................................................................................................... 8
Safety information..................................................................................................................................................... 8
Installation requirements......................................................................................................................................... 9
Setting up the NAS.....................................................................................................................................................9
2. Installation and Conguration
Hardware installation..............................................................................................................................................11
Drive installation................................................................................................................................................. 11
Installing expansion cards................................................................................................................................. 19
Expansion unit installation.................................................................................................................................26
QTS installation........................................................................................................................................................ 29
Initializing QTS using Qnder Pro.....................................................................................................................30
Initializing QTS using the cloud installation website...................................................................................... 33
Initializing QTS using an HDMI connection..................................................................................................... 36
3. Basic Operations
Power button............................................................................................................................................................38
Reset button............................................................................................................................................................. 38
USB One Touch Copy button.................................................................................................................................. 39
LEDs...........................................................................................................................................................................39
Audio alerts...............................................................................................................................................................41
4. NAS Migration
NAS migration requirements..................................................................................................................................42
Status and setting changes after NAS migration.................................................................................................42
Migrating a NAS....................................................................................................................................................... 43
Migrating NAS data using HBS 3............................................................................................................................44
Preparing the destination NAS..........................................................................................................................44
Creating a one-way sync job..............................................................................................................................45
Importing local users or group settings to the destination NAS.................................................................. 46
5. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to locate the NAS................................................................................... 48
Hot-swapping failed drives.....................................................................................................................................48
Recovering unintentionally removed hard drives............................................................................................... 49
Support and other resources................................................................................................................................. 49
6. Glossary
Cloud Key.................................................................................................................................................................. 50
myQNAPcloud.......................................................................................................................................................... 50
myQNAPcloud Link..................................................................................................................................................50
Qnder Pro............................................................................................................................................................... 50
TS-AI642 User Guide
1
QNAP ID.................................................................................................................................................................... 50
QTS.............................................................................................................................................................................50
7. Notices
Limited warranty......................................................................................................................................................51
Disclaimer................................................................................................................................................................. 51
Copyright and trademarks......................................................................................................................................51
GNU General Public License................................................................................................................................... 52
CE notice................................................................................................................................................................... 59
UKCA notice.............................................................................................................................................................. 59
FCC notice................................................................................................................................................................. 59
VCCI notice................................................................................................................................................................60
BSMI notice...............................................................................................................................................................60
SJ/T 11364-2006........................................................................................................................................................61
2
1. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-AI642
The TS-AI642 QNAP NAS includes hardware optimized for dedicated backup jobs, AI-driven applications,
multimedia streaming, and VPN services. The Rockchip RK3588 CPU includes an integrated GPU which oers
an HDMI resolution of up to 4K at 30 Hz, and boosts the performance of AI-driven applications. The TS-AI642
is a multipurpose NAS device suitable as a personal backup server, work-from-home VPN tool, or multimedia
management server.
Hardware specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Ordering P/N CPU Pre-installed memory Drive bays
TS-AI642 Rockchip RK3588 8 GB RAM 6 x 3.5-inch SATA 6 Gbps
Important
To avoid potential injury or damage to components, do not touch the fans while the NAS is
connected to a power source.
Component TS-AI642
Processor
Frequency 4-core Cortex-A76 2.2 GHz + 4-core Cortex-A55 1.8 GHz
Architecture ARM 64-bit
Encryption engine AES-256
Memory
Memory slots Non-expandable memory
Maximum memory 8 GB RAM (non-expandable)
Flash memory 4 GB (dual-boot OS protection)
Storage
Drive bays 6 x 3.5-inch SATA 6 Gbps
TS-AI642 User Guide
Product Overview 3
Component TS-AI642
Drive compatibility • 3.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
Note
You can purchase tray bases from QNAP or an authorized reseller.
For details, go to https://shop.qnap.com/.
SSD cache
acceleration
support
Supported
Hot-swapping This device supports hot-swapping for all drives.
Network
2.5 Gigabit network
interface
1 x 2.5 GbE RJ45
Note
The 2.5 Gigabit Ethernet port supports the following network
connectivity speeds: 2.5 GbE, 1 GbE, 100 Mb, and 10 Mb.
Gigabit network
interface
2 x GbE RJ45
External I/O Ports & Expansion Slots
USB ports • Front: 1 x USB 3.2 Gen 1 Type-A
Note
This USB port supports One Touch Copy.
• Rear: 1 x USB 3.2 Gen 1 Type-A
• Rear: 2 x USB 2.0 Gen 1 Type-A
PCIe slots 1 x PCIe 3.0 x2
Tip
For the list of compatible drive models and expansion cards, go to
https://www.qnap.com/compatibility.
HDMI ports 2 x HDMI 1.4b
Interface
Buttons • Power
• Reset
• USB One Touch Copy
Dimensions
Form factor Tower
Dimensions (H x W
x D)
168 x 235 x 226 mm
(6.61 x 9.25 x 8.90 in)
Net weight 2.92 kg (6.44 lbs)
Others
Power supply unit 120W, 100-240V AC, 50/60 Hz
TS-AI642 User Guide
Product Overview 4
Component TS-AI642
System battery CR2032 lithium battery (3V, 225 mAh)
Warning
• This battery is a button battery. If swallowed, a lithium button
battery can cause severe or fatal injuries within 2 hours. Keep
batteries out of reach of children.
• To avoid potential battery explosion, causing injury or damage
to components, ensure that you replace the existing battery
with a battery of the same type.
Fans 2 x 90 mm, 12V DC smart fan
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Package contents
Item Quantity
TS-AI642 1
Drive trays 6
Screws for 2.5-inch drives 18
Screws for 3.5-inch drives 18
AC power adapter 1
Power cord 1
Cat 5e Ethernet cable 1
Note
The Cat5e Ethernet cable supports
transfer speeds of up to 2.5 Gbps.
Quick Installation Guide (QIG) 1
Components
TS-AI642 User Guide
Product Overview 5
Front panel
No. Component No. Component
1 Power button 7 Drive 3 LED
2 Status LED 8 Drive 4 LED
3 LAN LED 9 Drive 5 LED
4 USB LED 10 Drive 6 LED
5 Drive 1 LED 11 USB 3.2 Gen 1 One Touch Copy Type-A port
6 Drive 2 LED 12 USB One Touch Copy button
Rear panel
TS-AI642 User Guide
Product Overview 6
No. Component No. Component
1 PCIe low-prole cover 8 Power input
2 Reset button 9 Kensington security slot
3 HDMI 1.4b port 1 10 2.5 Gigabit Ethernet speed LED
4 HDMI 1.4b port 2 11 2.5 Gigabit Ethernet port (RJ45)
5 USB 3.2 Gen 1 Type-A port 12 2.5 Gigabit Ethernet activity LED
6 USB 2.0 Type-A ports 13 System fan
7 Gigabit Ethernet ports (RJ45) 14 System fan
System board
No. Component No. Component
1 PCIe slot (PCIe Gen 3.0 x 2) - -
TS-AI642 User Guide
Product Overview 7
Drive numbering
Safety information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
• To avoid serious injuries, a trained service technician must disconnect all PSU cords from the device
before installing or replacing system components.
System Battery
• This product contains a button battery.
• If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours.
• Keep batteries out of reach of children.
• If you think batteries may have been swallowed or placed inside any part of the body, seek immediate
medical attention.
TS-AI642 User Guide
Product Overview 8
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
• The device is not suitable for use in locations where children are likely to be present.
Installation requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct device ventilation or apply
pressure to the device or power cord
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Flat head screwdriver
• Anti-static wrist strap
Setting up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation requirements.
2. Install drives.
TS-AI642 User Guide
Product Overview 9
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