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Document 6-01378-10 Rev A, October 2008 1

Release Notes

Product Scalar i500® i4 (520G.GS003)

Web Browsers (Remote

Web Client)

Microsoft® Internet Explorer 6.0 and later

versions and Mozilla Firefox™ 1.0.6 and later

versions

Date October 2008

Contents 0

Purpose............................................................................................................................ 2

New Features and Enhancements............................................................................... 2

Firmware Notes.............................................................................................................. 2

Compatibility Matrix..................................................................................................... 4

Resolved Issues .............................................................................................................. 5

Known Issues ................................................................................................................. 6

Firmware Versions ........................................................................................................ 8

Documentation............................................................................................................... 8

Contacting Quantum..................................................................................................... 9

Release Notes

Document 6-01378-10 Rev A

October 2008

2 Purpose

Purpose 0

Scalar i500® i4 (520G.GS003) includes several new features and enhancements

that extend its capabilities. These release notes describe these new features and

enhancements, as well as currently known issues and issues that were resolved

for this release of the product. These notes also provide tape drive and auxiliary

firmware compatibility information. Visit http://www.quantum.com for additional

information about Scalar i500 and previous releases.

New Features and Enhancements 0

Scalar i500® i4 (520G.GS003) firmware includes the following new features and

enhancements:

•Library Diagnostics – The library now contains a Diagnostics menu which

allows administrative users to perform tests, some of which were formerly

only available to Service. These tests include drive diagnostics, robotics

diagnostics, and Q-EKM Path Diagnostics (if Q-EKM is a licensed feature on

your library). To access the Diagnostics menu, select Tools > Diagnostics.

• Capacity on Demand (COD) Slot Count Increase – The number of pre-activated

slots has increased by 5 slots.

•Robot Identification – The library firmware functions with Model 1 and Model

2 robots. It identifies which robot is installed and bases functionality upon

this identification.

•Ethernet Port Settings - A new setting has been added to the operator panel.

The Setup > Network Mgmt > Port settings function allows you to configure the

autonegotiate mode, speed, and duplex parameters on the Ethernet port.

Firmware Notes 0

The following are important items that you may notice that are not covered in the

Known Issues section of this document.

•Downgrading Library Firmware—If a library is running firmware version 420G

or higher, the following restrictions on downgrading apply:

•If your library is Quantum branded, you can downgrade to firmware

version 400G or higher. (There is no lower version of Quantum-branded

firmware.)

•If your library is ADIC branded and has Fibre-Channel I/O blades installed,

you can downgrade to firmware version 400G or higher. You cannot

downgrade to a lower version than 400G.

Release Notes

Document 6-01378-10 Rev A

October 2008

Firmware Notes 3

•SAS Host Bus Adapter and Host Bus Adapter Drivers—SAS host bus adapter

and drivers (combined) must support SAS standard 1.1 or higher.

•Library Service Utility—You must run the Library Service Utility prior to

upgrading firmware if you are currently running firmware version

320G.GS004 or 400G.GS006.

•Firmware Update Tape Functionality—This feature was removed in version SP4

in order to simplify the firmware update process and prevent errors. This

includes creating and erasing firmware update tapes, and updating drive

firmware via a firmware update tape.

•Inventory Operations —Do not perform user interface operations (for

example, working with RAS tickets, creating/modifying/deleting partitions)

while the library is performing an inventory.

•Closing the Internet Browser — Log out of the library before closing the

Internet browser window when you are using the web client. If you do not

log out, the session will remain open.

•Internet Explorer 7 Security Message—Internet Explorer version 7 displays an

informational message stating that the certificate issued by the library is not

from a trusted source. This is normal behavior and does not affect library

function. The library issues certificates based on local network data and is not

a typical Web site that would be issued a certificate by a trusted source for

public access via SSL. Accept the warning and continue.

•Library SNMP Support — The library supports SNMP v1, v2c, and v3. SNMP

traps are only reported in v1 as defined by RFC 1157. The timeout for all

SNMP requests to the library must be at 10 seconds or greater (command line

parameter -t).

•Kerberos Limitation Issue — When setting up the library to use Kerberos

remote authentication, an error is generated if you try to use the IPv6 address

for the KDC (AD Server) field. Instead of using the IPv6 address, use the fully

qualified domain name (FQDN).

Release Notes

Document 6-01378-10 Rev A

October 2008

4 Compatibility Matrix

Compatibility Matrix 0

The following table provides information about library and tape drive firmware

compatibility with Scalar i500® i4 (520G.GS003). This information is current as of

the publication date of these release notes.

Component Firmware Version

Library Firmware 520G.GS003

Drive Types

IBM LTO-2 (Fibre) 8571

IBM LTO-2 (SCSI) 8571

IBM LTO-3 (Fibre) 85P8

IBM LTO-3 (SCSI) 85P8

IBM LTO-4 (Fibre) 85V1*

IBM LTO-4 (SCSI) 85V1*

IBM LTO-4 (SAS) 85V1*

HP LTO-4 (Fibre) H46Z

HP LTO-4 (SAS) A45Z

* Due to security features, you cannot downgrade the IBM LTO-4

drive with brick code 82FB or later to previous code levels without

following specific instructions. If you must downgrade, contact

Technical Support for assistance.

Note: You must run the Library Service Utility prior to upgrading

firmware if you are currently running firmware version

320G.GS004 or 400G.GS006.

Release Notes

Document 6-01378-10 Rev A

October 2008

Resolved Issues 5

Resolved Issues 0

This release of Scalar i500® i4 (520G.GS003) firmware resolved the following

issues.

18838 SR 800352,

SR 804000

Issue: The screen saver may not come up on the library after a reboot following

setting the date and time on the operator panel.

Resolution: Fixed - screen saver now comes up.

18854 SR 800352 Issue: The library is unable to send e-mail to the SMTP server if the library’s internal

network matches SMTP server’s network.

Resolution: An error dialog now appears alerting you to the issue.

19702 Issue: Possible robot handling problems in 32U configurations with the control

module on top.

Resolution: Fixed.

19774 Issue: 7404 Fibre Channel blade Host Mapping/Management settings were not

restored via the restore configuration feature (Tools > Save/Restore Configuration >

Restore System Configuration).

Resolution: Fixed - settings are now restored.

19804 Issue: FC I/O blade will not boot when downgrading firmware from version

500G.GS002 to 400G.GS010.

Resolution: Fixed. Downgrading firmware works correctly.

19901 Issue: HP LTO-4 Fibre Channel tape drive lost communication during drive

firmware upgrade from H37Z to H44Z through the FC I/O blade. The upgrade

succeeded, but RAS ticket indicates that it failed.

Resolution: Fixed. Ticket is no longer reported.

Change

Request

Number

Service

Request

Number

Description

Release Notes

Document 6-01378-10 Rev A

October 2008

6 Known Issues

Known Issues 0

This release of Scalar i500® i4 (520G.GS003) firmware has the following known

issues.

Change

Request

Number

Service

Request

Number Description Workaround

16492 The Library Configuration Report

(Reports > Library Configuration)

identifies HP LTO-4 Fibre Channel and

SAS drives as HP LTO-4 SCSI drives.

The Reports > Library Configuration

screen lists the native device identifier as

reported by the tape drive. HP tape

drives always report SCSI as the native

device identifier, even if they are Fibre

Channel or SAS. This is not expected to

change. All other pages list the drive

interface from the barcode label, so they

are listed correctly.

16528 When upgrading a library that contains

HP drives with tapes loaded in them,

you may receive RAS ticket T022 (sled

lost communication with drive). The

LED of the drive sled containing the

loaded HP drive is illuminated, and the

library reports the drive is present, but

the loaded HP drive is not available.

Prior to upgrading library firmware,

make sure all your HP tape drives are

unloaded.

16658 When cleaning an LTO-4 tape drive

using application-managed cleaning

(not library-managed cleaning),

cleaning cartridges that have “L1” on

the barcode label are not mounted into

the tape drive.

When cleaning an LTO-4 tape drive

using application-managed cleaning, use

a universal cleaning cartridge that does

not have “L1” on the barcode label. If the

barcode label contains “L1”, the cleaning

operation will be rejected.

19299 If you set the time and the time zone at

the same time, the actual time reported

by the library may be incorrect (it may

be an hour off from the actual time).

Reset the time again (without resetting

the time zone).

Release Notes

Document 6-01378-10 Rev A

October 2008

Known Issues 7

20555 and

20963

Unreadable cartridge barcode labels

can restart the library during a move.

This problem occurs when a tape

cartridge in the library has a barcode

label that is unreadable (smudged,

scraped, upside-down in top slot of

library, etc.) but the library previously

recognized the cartridge, either

through a successful scan, a touch

teach, or the drive reported the

cartridge. The library restarts after

completing the move but before

notification that the move complete is

returned to the host application. This

may occur in the following

circumstances:

• The tape cartridge is moved into a

tape drive;

• The tape cartridge is moved to a

storage cell of a partition where

there are less than two empty slots in

the storage area; or

• The cartridge is moved to the I/E

station(s) where there are less than

two empty slots.

Make sure your cartridge barcode labels

are readable. Make sure barcode labels

are right-side up in the top slots of the

library. Make sure your scratch cartridge

barcode label is readable when running

demo or diagnostics tests.

If the problem occurs, perform a “move

media“command from the web client or

operator panel to move the cartridge

from the last destination slot to the I/E

station. Replace the barcode label on the

cartridge and import the cartridge back

into the library.

20618 Tapes that were assigned to a partition

were in the I/E station during a

firmware upgrade and lost their

partition assignment.

Make sure the I/E station is empty

before performing a library firmware

upgrade.

20631 881498 Not all I/E station slots are available to

all partitions. Tapes in these slots and

assigned to a partition are seen by the

library but may or may not be seen by

the partition.

Make sure the I/E station is empty

before performing a library firmware

upgrade. To recover from t his error,

empty the I/E stations, change the

number of I/E stations, then reset the

number of I/E stations back to the

number you want.

Change

Request

Number

Service

Request

Number Description Workaround

Release Notes

Document 6-01378-10 Rev A

October 2008

8 Firmware Versions

Firmware Versions 0

The table below lists firmware code for the last several releases.

Release

Scalar i500

Library

Firmware

Board

Support

Package

(BSP) UDS Firmware

Fibre-

Channel

I/O Blade

Firmware

i4 520G.GS003 6.66 610Q.GU005 app

with 430A.GU001

boot

V05080801

i3.1 500G.GS004 6.53 591Q.GU004 app

with 430A.GU001

boot

V05080201

i3 500G.GS002 6.52 590Q.GU001 app

with 430A.GU001

boot

V05080201

SP4.2 420G.GS005 6.42 570Q.GU002 app

with 430A.GU001

boot

V05071101

420G.GS006 6.42 570Q.GU002 app

with 430A.GU001

boot

V05071102

SP4 410G.GS007 6.39 550A.GU003 app

with 430A.GU001

boot

V05070901

i2 400G.GS010 6.32 530A.GU004 app

with 430A.GU001

boot

V05070504

Documentation 0

Documentation pertaining to this product is located at:

http://www.quantum.com/ServiceandSupport/

SoftwareandDocumentationDownloads/SI500/Index.aspx#Documentation

To order a copy of the source code covered by the Open Source Licenses, contact

the Quantum Technical Assistance Center. Refer to Contacting Quantum below.

Release Notes

Document 6-01378-10 Rev A

October 2008

Made in the USA.

Quantum Corporation provides this publication “as is” without warranty of any kind, either express or implied, including but not limited to

the implied warranties of merchantability or fitness for a particular purpose. Quantum Corporation may revise this publication from time to

time without notice.

Your right to copy this document is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum

Corporation is prohibited by law and constitutes a punishable violation of the law.

TRADEMARK STATEMENT

Quantum, the Quantum logo, and Scalar are registered trademarks of Quantum Corporation.

Other trademarks may be mentioned herein which belong to other companies.

Contacting Quantum 0

More information about this product is available on the Service and Support

website at www.quantum.com/support. The Service and Support Website

contains a collection of information, including answers to frequently asked

questions (FAQs). You can also access software, firmware, and drivers through

this site.

For further assistance, or if training is desired, contact Quantum:

Global Call Handling 1-800-284-5101

For additional contact information: www.quantum.com/support

To open a Service Request: www.quantum.com/osr

Quantum Corporation www.quantum.com

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