R-Quest TCP-7450 Manuale utente

TCP-AUTOLOADER

User Manual

This manual covers the following models:

TCP-7450

TCP-7550

COPYRIGHT___________________________________________________

reproduced transmitted transcribed stored in a retrieval system or translated

into any language in any form by any means without the written permission of

R-Quest Technologies LLC.

TRADEMARKS_________________________________________________

R-Ques , CopyQues , TCP-7450, TCP-7550, TCP, TrueNe , TrueCopy,

TrueCopy Sys em Technology, TrueCopy Technology and Powered By

R-Ques are trademarks of R-Ques Technologies, LLC. Other brand

names and product names are trademarks or registered trademarks of their

respective companies. R-Ques Technologies, LLC may also claim other

names words or phrases contained in this manual as trademarks.

Piracy / Illegal Copying________________________________________

The TCP series copiers are designed to help you easily reproduce material for

which you own the copyright or have obtained permission from the copyright

owner to make copies. Unless you own the copyright or have permission from

the copyright owner to make copies you may be violating copyright law and

be subject to payment of fines damages and / or other remedies. R-Quest

Technologies, LLC. accepts no responsibility for the use or misuse of this

equipment for illegal purposes. If you are uncertain about your rights contact

your legal advisor.

WARRANTY___________________________________________________

R-Quest Technologies LLC. (hereinafter “R-Quest”) warrants its Products to

be free from defects in materials and workmanship under normal and proper

usage for the period of one year from the date of shipment from R-Quest.

THIS WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER

REPRESENTATIONS MADE BOTH EXPRESS AND IMPLIED INCLUDING

WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

R-Quest further warrants that the goods sold are as described but no

promise description affirmation of fact sample model or representation oral

or written shall be part of an order unless set forth in these terms and

conditions or are in writing and signed by an authorized representative of R-

Quest. This warranty does not apply to any Product which has been subject

to misuse negligence accident or normal wear and tear - or to any Product

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which has been modified or repaired improperly installed altered or

disassembled -except according to R-Quest’s written instructions.

This warranty is subject to the following further conditions:

1) This warranty is limited to the electronic and mechanical performance only as

expressly detailed in the Product specifications and NOT to the imbedded

software firmware or to third party software.

2) This warranty shall not apply to any Products which are stored or utilized in

harsh environmental or electrical conditions outside R-Quest’s written

specifications.

3) This warranty is applicable only to Products shipped from R-Quest

subsequent to January 19 2008.

4) This warranty shall be valid only if the Product was purchased by the End

User from an authorized R-Quest Distributor/Reseller.

5) Heavy use (per recorder or printer 12 000 discs / 100 cartridges) may require

consumable items such as printers or recorders to be serviced within the

warranty period. Parts replaced in the course of a service are warranted to be

free of defects in material and workmanship for a period of ninety (90) days

or until the expiration of the original warranty (whichever is the later) and are

subject to the same service interval requirements.

6) Removal of the R-Quest Label or Serial number from the product will void this

warranty.

7) Inkjet Printers Only: Use only the appropriate genuine HP cartridges in the

FlashJet 4800. Using or attempting to use cartridge refills or attempting to

‘bulk ink’ the printers will void this warranty.

Purchaser’s Remedies

If an R-Quest Distributor or an End User desires to make a warranty Claim

the Distributor or End User shall if requested by R-Quest ship the Product to

R-Quest’s authorized service facility postage or freight prepaid. R-Quest

shall at its option take one of the following two courses of action for any

Products which R-Quest determines are defective in materials or

workmanship:

1) Repair or replace the Product and ship the Product to the End User or to the

authorized R-Quest Distributor postage or freight prepaid; or

2) Replace with a new product and ship the product to the End User or to the

authorized R-Quest Distributor postage or freight prepaid.

PURCHASER’S REMEDIES SHALL BE LIMITED EXCLUSIVELY TO THE

RIGHT OF REPLACEMENT OR REPAIR AS PROVIDED AND DOES NOT

INCLUDE ANY LABOR COST OR REPLACEMENT AT END USER’S SITE.

R-QUEST SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES

RESULTING FROM ANY BREACH OF THIS WARRANTY INCLUDING

WITHOUT LIMITATION ANY DAMAGES RESULTING FROM PROPERTY

DAMAGE PERSONAL INJURY OR BUSINESS INTERRUPTION.

Governing Law and Venue

The sale and purchase of Products covered hereby and all terms and

conditions of this Warranty shall be governed by the laws of the State of

California and any disputes hereunder shall be venued in the El Dorado

County District Courts in California.

If Your Product Requires Support

If your product requires servicing you should first contact the place of

purchase and request support. If the service request cannot be completed by

the place of purchase you should contact R-Quest directly using one of the

following methods:

E-Mail: support@r-quest.com

Telephone: (530) 621 9916

Fax: (530) 621 3144

Before shipping any item to R-Quest first obtain an RMA (Return Material

Authorization) Number from R-Quest support. This number must be placed on

the outside of the product packaging where it can be easily found otherwise

the item will be refused and returned at the sender’s expense.

All products returned to R-Quest under warranty MUST be in original R-Quest

supplied packaging. If you do not have the original packaging new packaging

can be supplied for a charge. Please contact R-Quest for the cost of

replacement packaging which may vary based on the product and your

location. Your warranty will be voided if original R-Quest packaging are not

used.

Within the first 30 days of warranty R-Quest will cover the cost of shipping to

the R-Quest factory via UPS Ground or other similar transportation method;

otherwise you are responsible for the cost of shipping the product to R-Quest.

During the warranty period R-Quest will cover the cost of returning the

repaired product to you via UPS Ground or other similar transportation

method. If you require a more urgent transportation method upgrades can be

arranged for a charge which in all cases must be pre-paid.

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TABLE OF CONTENTS

QUICK START ............................................................................................................................................... 8

BOX CONTENTS ............................................................................................................................................... 8

OPERATING ENVIRONMENT ................................................................................................................................ 9

POWER ON ...................................................................................................................................................... 9

PRINTER SET-UP ............................................................................................................................................... 9

UNDERSTANDING THE TURNTABLE .................................................................................................................... 1

QUICK START COPYING .................................................................................................................................. 11

QUICK START COMPARING .............................................................................................................................. 12

OPERATION ................................................................................................................................................ 13

TURNING ON ................................................................................................................................................. 13

KEYBOARD .................................................................................................................................................... 13

< YES Key (left cursor or ‘Y’ on a USB keyboard) .............................................................................. 14

> O Key (right cursor or ‘ ’ on a USB keyboard) ............................................................................ 14

/\ Key (up cursor on a USB keyboard) ................................................................................................. 14

\/ Key (down cursor on a USB keyboard) ............................................................................................. 14

Enter Key (Enter or Return key on a USB keyboard) ........................................................................... 14

Stop Key (use the escape key on a USB keyboard) ............................................................................... 14

LCD DISPLAY ............................................................................................................................................... 14

MENUS STRUCTURE ........................................................................................................................................ 15

Copy ...................................................................................................................................................... 15

Compare ............................................................................................................................................... 15

Batch Mode ........................................................................................................................................... 15

Image Functions ................................................................................................................................... 15

Load New Master ............................................................................................................................................ 15

List of Images ................................................................................................................................................. 15

Show HD Free Space ...................................................................................................................................... 15

Delete Image ................................................................................................................................................... 16

Rename Image ................................................................................................................................................ 16

Defragment HD ............................................................................................................................................... 16

Utilities ................................................................................................................................................. 16

Hard Disk Utilities .......................................................................................................................................... 16

Show HD Free Space ................................................................................................................................. 16

Show HD Info ........................................................................................................................................... 16

Defrag HD ................................................................................................................................................. 16

Format Hard Disk ...................................................................................................................................... 16

Firmware Utilities ........................................................................................................................................... 17

Load System F/W ..................................................................................................................................... 17

Load F/W From CD ................................................................................................................................... 17

Load F/W XMODEM ................................................................................................................................ 17

Load F/W USB .......................................................................................................................................... 17

Load Drive F/W ........................................................................................................................................ 17

Load Loader F/W ...................................................................................................................................... 18

Loader Utilities ............................................................................................................................................... 18

System Information ......................................................................................................................................... 18

PCA Info ................................................................................................................................................... 19

Writer Info ................................................................................................................................................. 19

Hard Drive Info ......................................................................................................................................... 19

Autoloader Info ......................................................................................................................................... 19

Upgrade License ............................................................................................................................................. 19

Enabled options can be changed via these functions. To get a new key to enable new options contact R-

Quest or an authorized R-Quest distributor. .............................................................................................. 19

Show Current Key ..................................................................................................................................... 19

Enter New Key .......................................................................................................................................... 19

Set-up Menu .......................................................................................................................................... 19

Job Options ..................................................................................................................................................... 19

Burn Discs ................................................................................................................................................. 2

Compare Master ........................................................................................................................................ 2

Compare Copy ........................................................................................................................................... 2

Audit Copy ................................................................................................................................................ 2

Multi Image HD ........................................................................................................................................ 2

Ask Quantity .............................................................................................................................................. 21

Async Copying .......................................................................................................................................... 21

Check Blank Size ...................................................................................................................................... 21

Master Drive .............................................................................................................................................. 21

Printer ........................................................................................................................................................ 21

Print First ................................................................................................................................................... 21

Check Reject Full ...................................................................................................................................... 21

Sticky Media .............................................................................................................................................. 22

Last Char Name ......................................................................................................................................... 22

Recorder Set-up .............................................................................................................................................. 22

Read Data .................................................................................................................................................. 23

Read Audio ................................................................................................................................................ 23

Write .......................................................................................................................................................... 23

PASSWORD MENU .......................................................................................................................................... 23

PRINTER SET-UP MENU ................................................................................................................................... 24

NETWORK SET-UP MENU ................................................................................................................................ 24

Use DHCP ............................................................................................................................................ 24

Set etwork ame ................................................................................................................................. 24

Duplicator IP (only when Use DHCP = O) ...................................................................................... 24

etwork Mask (only when Use DHCP = O) ...................................................................................... 25

Gateway IP Address ............................................................................................................................. 25

etwork Active ...................................................................................................................................... 25

/W Fast Start ...................................................................................................................................... 25

TIME & DATE ............................................................................................................................................... 26

Set Time ................................................................................................................................................ 26

Set Date ................................................................................................................................................. 26

Set Date Format .................................................................................................................................... 26

ENTERING TEXT (USING THE INTEGRATED KEYPAD) ............................................................................................. 27

Disc Image ame .................................................................................................................................. 27

Key String ............................................................................................................................................. 27

umbers ................................................................................................................................................ 27

COPYING DISCS ............................................................................................................................................ 27

COMPARING DISCS ......................................................................................................................................... 29

BATCH MODE ............................................................................................................................................... 29

APPENDIX A - ERROR MESSAGES ....................................................................................................... 30

APPENDIX B – SET-UP .............................................................................................................................. 32

DEFAULT SET-UP ........................................................................................................................................... 32

Duplication Options Set-up .................................................................................................................. 32

Read/Write Speed .................................................................................................................................. 32

SUPPORTED FORMATS ..................................................................................................................................... 33

MENU STRUCTURE ......................................................................................................................................... 34

APPENDIX D – DISC CREATION HINTS & TIPS ................................................................................ 36

DISCS FOR DISTRIBUTION ................................................................................................................................. 36

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Quick S ar

Your new TCP Autoloader is designed to allow fast easy and reliable

duplication of discs with optional printing.

The following sections will get you started copying or comparing discs quickly.

Useful features are ignored here so after getting started using these

instructions we recommend you browse the Operation section to become

familiar with all the powerful features of your TCP Autoloader. Possible errors

are also bypassed. If you encounter problems see the Error Messages section

of this manual.

Box Con en s

I PORTANT NOTE:

The removal of his produc should be under aken by a leas wo

people because of i s size and weigh . Please ensure safe manual

handling procedures are followed.

Carefully remove your TCP Autoloader from its shipping carton and verify that

all parts are present. If there are missing or damaged parts contact R-Quest

or an authorized distributor immediately to correct any mis-packed or missing

parts.

You should find the following packaged with your Autoloader:

TCP Autoloader (Printer NOT included as standard)

Power Cord

This user manual

NOTE:

If you’re TCP Autolo der is d m ged during shipment, ple se cont ct the

freight c rrier first, nd then cont ct your distributor or R-Quest.

You need to s ve your p ck ging m teri ls so th t if the need rises you c n

return your Autolo der for service. Sending unit to R-Quest without the

origin l p ck ging will void the w rr nty. This p ck ging w s designed

specific lly for shipping your Autolo der. Other p ck ging m y not be s

suit ble. If you h ve lre dy disposed of your p ck ging m teri ls, you c n

receive new set from R-Quest for fee.

Opera ing Environmen

Your TCP Autoloader system should be used in a climate controlled

environment free of dirt dust excess humidity excessive heat or electro-

magnetic interference. Your TCP Autoloader system should be placed on a

sturdy level surface – away from sources of vibration.

Allow at least four (4) inches (10cm) of clearance around the sides and back

of the unit for ventilation.

Power On

Before powering the system on please ensure that the printer is correctly

installed. The printer should be powered on before the main system. After the

power is turned on the TCP Autoloader goes through a series of self-tests. If

the Main Menu prompt does not appear within a minute or so see the Error

Messages section of this manual.

Prin er Se -up

The TCP can optionally print to the discs – either before or after duplication.

Ensure that the printer-mounting platform is secured to the top of the right

hand side drive cube. Position the printer as per the instructions supplied with

the mounting platform. Connect the printer to the system via the serial and

parallel leads and ensure that the printer is powered on at the same time or

before the main system. This will allow the system to correctly initialise the

printer.

To configure the printer go to the Set-up Menu then to the Printer Settings

menu within the Set-up Menu. Select the printer type by using the right arrow

key and then press ENTER to save. Press the STOP key to get back to the

main menu. It is important that the correct printer type is selected otherwise

the TCP Autoloader will not printer correctly.

Once the parameters (above) are set the final step to configuring the system

for printing is to ensure that the printer is in position and the system is able to

load discs.

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To do this:

•First place a disc into the input hopper.

•Go to the Utilities | Loader Utilities | Load – the loader should pick the

disc.

•Enter the Utilities | Loader Utilities | Loader Utilities | Extended Diags

section

•Select Set Printer from the list

•Open printer tray

•Looking from above use the left and right arrow keys to position the

disc centrally above the tray.

•Once position is correct press the ENTER key to save changes (to

cancel without saving changes press the STOP key).

•Close the printer tray and remove the disc from the pick arm.

The system will now be ready for use.

Unders anding he Turn able

The TCP has a revolving turntable with five 110-disc (max) hoppers. Blue

dowels border one of these hoppers. This ‘blue’ hopper is the ‘home’ hopper.

All loading and unloading is done relative to this hopper.

The home hopper is the first visited by the arm for picking a disc prior to an

input and so this is the first hopper to fill with discs when loading the system

up. Discs taken from this input are unloaded onto the output pin to the right of

the turntable.

Once this input is empty the system then begins to load discs from the next

hopper anticlockwise round from the home hopper. At this point the turntable

has not yet rotated – the discs are no-longer accepted into the separate

accept pin but are instead placed into home hopper.

When the supply of discs from this second input is exhausted the turntable

will rotate clockwise by 72º - so that the (now empty) hopper takes the place

of the previous output and a new input stack is available to the picker. This

will continue until all five inputs have been visited.

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