Ravencourt RAVT01 Manuale utente

How to use your GPS Locator and

Safer Walking App

Model RAVT01

Please read these instructions carefully and keep them safe for

future reference

General product information and queries:

+44 (0) 1780 489100

[email protected]om

To sign up or log in to your locator account:

www.saferwalkingactivation.com

+44 (0) 1780 489100

[email protected]

www.ravencourtliving.com

Registered in England. Company No. 1829882

Disclaimer:

Please be aware that no locator can be guaranteed to be 100%

accurate at all times. Please test it in a non-emergency

situation to familiarise yourself with how it works.

Version 1.0_Instructions for use_GPS Locator and Safer Walking App

Contents

What can this GPS Locator and Safer Walking App do? ...................1

What’s in the box?................................................................................2

Product features ...................................................................................2

What do the coloured lights mean? ....................................................3

Getting started ......................................................................................4

Step One: Charge your GPS locator for 3-4 hours ..............................4

Step Two: Register your account online ..............................................5

Step Three: Download the Safer Walking App to your smartphone .....6

Step Four: Open the Safer Walking App and set-up your GPS locator

device..................................................................................................7

Using the GPS Locator and Safer Walking App ................................9

View the locator’s current location.......................................................9

View information about the locator ......................................................9

How to return to the Home screen.......................................................9

Make a phone call to the locator........................................................10

Use the SOS button to request help..................................................11

History – Where has the GPS locator been? .....................................12

Zones – Get alerts when the wearer enters or leaves an area ..........13

Events – See past events relating to the locator................................15

Setup – View locator device settings .................................................16

Menu options.....................................................................................17

Home .........................................................................................17

Add Device ................................................................................17

Settings......................................................................................17

Logout........................................................................................17

Battery life and charging....................................................................18

Frequently asked questions...............................................................19

Technical and safety information ......................................................20

Help using your GPS Locator and Safer Walking App.....................21

Page 1

What can this GPS Locator and Safer

Walking App do?

This GPS locator can be worn or carried by a person with memory problems

so that they can walk independently while providing reassurance for family

members using the Safer Walking App.

Shows the current location

The device uses GPS (Global Positioning System) data to send

its location to a smartphone App every four minutes so that a

carer with a smartphone can tell where the wearer is on a map to

within about 10 metres.

Sends an alert when the wearer goes in or out of known areas

“Zones” can be set up so that alerts can be sent to a family

member if the wearer goes into or out of a chosen area. For

example, this enables independent walking within familiar areas

(e.g. “local shops”), but allows a carer to provide support if

needed when a person leaves that area.

Enables SOS alerts

The SOS button allows the wearer to send an alert to all carers’

smartphones using a simple button press. If a carer calls the

person wearing the locator in response to the SOS alert, they

can then leave a note that other people using the App can see.

A notification is also sent, to reassure them that the SOS has

been resolved.

Enables two-way conversation

The carer can use the Safer Walking App to phone the GPS

locator to have a conversation with the wearer, with auto-answer

so the wearer does not need to remember how to pick up the

phone call.

Warns of low battery

The GPS locator sends a “low battery” warning to carers’ via the

Safer Walking App when the locator’s battery level drops to 20%.

This helps remind carers’ that the device needs charging.

SOS

Page 2

What’s in the box?

Product features

Instructions

(this booklet)

GPS locator

(with SIM card

already inside)

Charging dock

Charging cable

(USB to micro USB)

Mains plug

SOS button

Charging

contacts

Speaker

Microphone

Charging

port flap

Lanyard

Page 3

What do the coloured lights mean?

Red light

Red light stays on when the locator

is charging in the dock, and goes off

when the locator is fully charged

Blue light

When charging:

Blue light stays on while

charging, and goes off or

blinks slowly when the locator

is fully charged.

When NOT charging:

Blue light flashes quickly once

every three seconds when it

has a GPS (locating) signal

Blue light stays on for two

seconds and then off for one

second when there is no

GPS signal

Blue light flashes quickly

when the battery level falls

below 20%

Green light

Green light flashes once

every three seconds

when the locator is

searching for a mobile

phone signal

Green light flashes

twice quickly every

three seconds when the

locator is connected to

a mobile phone signal

Page 4

Getting started

Step One: Charge your GPS locator for 3-4 hours

Either with the charging dock:

1. Plug the small end of the charging cable

into the back of the charging dock

2. Plug the large end of the charging cable

into the mains plug

3. Plug the mains plug into a mains socket

and switch the socket on

4. Place the GPS locator into the dock

5. The red light on the front of the charging

dock will will stay on while the locator is

charging, and go off when the locator is

fully charged

Or without the charging dock:

1. Plug the small end of the charging cable into the

charging port on the side of the GPS locator (lift

up the rubber flap to find the charging port, see

page 2)

2. Plug the large end of the charging cable

into the mains plug

3. Plug the mains plug into a mains socket

and switch on

4. The blue light on the GPS locator will stay on

while charging, and will go off or blink slowly

when the locator is fully charged

Lift flap and

plug in here

Page 5

Step Two: Register your account online

Go to the website http://saferwalkingactivation.com then click on

‘Register’ at the top of the screen and fill in your user information and

payment details.

NOTE: Make a note of the email address and password that you use to

can use them later to log into the App.

This GPS locator is supplied with a SIM card inside the device, and so

the Safer Walking App costs £14.99 per month.

This single subscription allows up to 5 smartphones (or tablet

computers) to log into the App for each locator, so several family

members can access location information about one person.

You will receive a free trial for 5 days before being charged £14.99

per month.

You can cancel at any time using the “Cancel My Subscription” option on

the website, or by contacting Ravencourt Living (see front cover).

Page 6

Step Three: Download the Safer Walking App to

your smartphone

Download the Safer Walking App onto the smartphone(s) that you will

use to locate the person who is using the GPS locator.

1. If you have an iPhone, go to the App Store; If you have an

Android phone, go to the Google Play Store

2. Search for “safer walking” and install the “Safer Walking” App

by Ravencourt Ltd. from the available list of Apps (see image

below)

The App is free to download – you can access your paid account by

logging into the App when you have downloaded it.

Up to 5 people can use the login details that were used to register the

account (see page 5), to access the Safer Walking App on their

smartphone or tablet. This enables several family members to support

the person who carries the GPS locator.

Page 7

Step Four: Open the Safer Walking App and set-up

your GPS locator device

Find the newly installed App on your smartphone by looking

for the Safer Walking App symbol.

1. Open the Safer Walking App on your smartphone and

https://saferwalkingactivation.com (see page 5)

2. Read the Welcome message and then click “Get started now”

3. Select the device model (RAVT01) - a photo of the locator will

be shown

4. Give your locator device a name (e.g. “John’s locator” or “John”)

5. Enter the device ID and device phone number (on a sticker on the

box and also on the back of the locator)

6. To complete the set-up process press the ‘Add’ button to register

your device

Safer Walking

1. Log in

2. Get Started Now

3. Select model

4. Name device

5. Enter device ID

and phone number

6. Add device

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