Raymar 3460 Manuale utente

3460 Fast’R User Guide

The products and programs described in this User’s Guide are licensed products of

Raymar-Telenetics. This User’s Guide contains proprietary information protected by

copyrighted.

Raymar-Telenetics does not warrant that the hardware will work properly in all

environments and applications, and makes no warranty and representation, either implied

or expressed, with respect to the quality, performance, merchantability, or fitness for a

particular purpose.

Information in this User’s Guide is subject to change without notice and does not

represent a commitment on the part of Raymar-Telenetics. Raymar-Telenetics assumes

no responsibility for any inaccuracies that may be contained in this User’s Guide.

Raymar-Telenetics makes no commitment to update or keep current the information in

this User’s Guide, and reserves the right to make changes to this User’s Guide and/or

product without notice.

No part of this manual may be reproduced or transmitted in any form or by any means,

electronic or mechanical, including photocopying, recording, or information storage and

retrieval systems, for any purpose other than the purchaser's personal use, without the

express written permission of Raymar-Telenetics.

7325 Roseville Road

Sacramento, California 95842

Tel: 800-695-1951 Direct: 916-783-1951

Fax: 916-783-1952

Web site: www.raymarinc.com

0065-5600-002 Raymar Information Technology Limited Wararnty 9/12/2008

Rev. B Page 1 of 1

Raymar Information Technology, Inc.

Limited Warranty

One Year Limited Hardware Warranty

Raymar Information Technology, Inc., dba Raymar-Telenetics, warrants their products against defects in hardware, material and

workmanship under normal use for one (1) year from the date of purchase. Raymar will, at no charge, either repair the product (with

new or reconditioned parts), or replace it (with a new or reconditioned product). Repaired replacement products are warranted for

either 90 days or the remainder of the original warranty period, whichever is longer. This warranty extends to the original end-user

only.

What This Warranty Does Not Cover

This warranty does not cover: (a) software; (b) installation or service of the product; (c) conditions resulting from consumer damage

such as improper maintenance or misuse, abuse, accident or alteration; (d) all plastic surfaces (including display screens) and all

other exposed parts that are scratched or damaged due to normal use; (e) operation of our products with equipment not supplied by

Raymar (f) products which have had the serial number removed or made illegible; or (g) products rented to others. This warranty

applies only to hardware products manufactured by or for Raymar Information Technology, Inc. and identified by the Raymar-

Telenetics trademark, trade name or product identification logo affixed to them. Refer to the Service and Support section of the

User’s Guide for service after the warranty expires. No warranty is made as to coverage availability or grade of service provided by

the carrier.

General Provisions

This warranty sets forth Raymar’s entire hardware responsibilities regarding this product. Repair, replacement or refund of the

purchase price is at Raymar’s discretion. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES,

IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE, AND ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL

RAYMAR BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE,

LOSS OF TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS, OR OTHER INCIDENTAL, SPECIAL

OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THIS RAYMAR PRODUCT, TO THE

FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. WITHOUT LIMITING THE FOREGOING, RAYMAR SHALL HAVE NO

LIABILITY FOR ANY DATA STORED IN OR USED WITH THE PRODUCT, INCLUDING THE RECOVERY COSTS OF SUCH

DATA OR PROGRAMS.

State Law Rights

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR

LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS. THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT

APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

Provincial Law Rights

SOME PROVINCIAL LAWS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, THE

EXCLUSION OR LIMITATION OF WARRANTY COVERAGE IN CERTAIN SITUATIONS. SOME OF THE ABOVE

LIMITATIONS OR EXCLUSIONS CONTAINED IN THIS LIMITED WARRANTY MAY NOT APPLY TO YOU. This warranty gives

you specific rights, and you may have other rights which vary from province to province.

How To Use Raymar’s Limited Warranty Service

To take advantage of this warranty, you must do the following:

• If you are having trouble with your product, contact Raymar service using the appropriate number from the Service and Support

section of the User’s Guide. If it is determined that your product requires service, you will be issued a Return Materials

Authorization (RMA) form.

• Pack the defective product securely for shipping. Include only the units pre-approved by service on your RMA form.

• This warranty is void if the product is damaged in transit, you must insure your shipment.

• Ship the defective product, proof of date of purchase, and the RMA form to the address specified.

• Display your RMA number prominently on the outside of the shipping box. Customer is responsible for freight in, door to door.

Raymar is responsible for return shipping costs.

• To ensure prompt service, please write on the RMA form a brief description of the problem you are experiencing with the

product.

Raymar Information Technology, Inc.

7325 Roseville Road

Sacramento, CA 95842

Service Hotline (800) 747-1522

http://support.telenetics.com or e-mail to techsupport@raymarinc.com

3460 Fast’R

Notices

2009 Raymar Information Technology, Inc.

7325 Roseville Road

Sacramento, CA 95842

800-695-1951

Proprietary Material

Information and software in this document are proprietary to Telenetics

Corporation (or itsSuppliers)and without the expressprior permission

of an officer of TeleneticsCorporation, may notbe copied, reproduced,

disclosed toothers,published, or used, inwhole orinpart, for any

purpose other than that for which it isbeing made available.

This document is for information purposes only and is subject to change

without notice.

Part No.: TEL– T0022-01, Rev A

Publication Code: DS

First Printing: January 2001

This manual is current for Release 5.1 of the 3460 Fast’R Modem.

3460 Fast’R

iii

Chapter 1, Hardware Installation

Introduction ..................................................................................... 1-1

Installing a Stand-Alone Modem .................................................... 1-3

Safety and Operational Notices ................................................. 1-7

Installing an AccessWay Enclosure .............................................. 1-10

Checking AccessWay Enclosure Shipment ............................. 1-10

Site and Power Preparation ...................................................... 1-10

Installing the Enclosure in an Equipment Rack ...................... 1-15

Cabling an AccessWay Enclosure ........................................... 1-16

Cabling One or More Enclosures to a Computer .................... 1-18

Modem Addresses in Multiple-Enclosure Configurations ...... 1-20

Installing/Removing Modem Cards .............................................. 1-21

Installing a Modem Card ......................................................... 1-21

Removing a Modem Card ........................................................ 1-23

Power Modules ............................................................................. 1-24

AC Power Module ................................................................... 1-24

DC Power Module ................................................................... 1-25

Installing a Second DC Power Module ................................... 1-29

Chapter 2, Basic Modem Setup

Introduction ..................................................................................... 2-1

Before You Start .............................................................................. 2-1

Asynchronous Operation ................................................................ 2-2

Entering Commands to the Modem ........................................... 2-2

Setting Up for Asynchronous (Dial) Operation ......................... 2-2

Leased-Line Synchronous Operation .............................................. 2-3

Chapter 3, Advanced Modem Setup

Modem Configuration and Commands ........................................... 3-1

What is the Configuration? ........................................................ 3-1

Issuing AT Commands ............................................................... 3-1

Issuing Network Management Commands ................................ 3-2

What Are Option Sets? .............................................................. 3-2

Managing Option Sets .................................................................... 3-2

Selecting and Customizing Option Set 1 ................................... 3-3

Selecting and Customizing Option Set 2 ................................... 3-4

Option-Set Parameter Default Options ...................................... 3-5

AT Commands for Modem Tasks .............................................. 3-7

Non-Option Set Parameters ....................................................... 3-9

Access Security Functions ............................................................ 3-13

Password Verification on Connection ...................................... 3-13

Configuration and Phone Number Access Restriction ............ 3-14

Outbound Dial Restriction ....................................................... 3-15

Quiet Answer ........................................................................... 3-15

Access Security AT Command Summary ............................... 3-15

Configuring a Remote Modem (AT*RA) ................................... 3-16

Network Management (AT*NE) ................................................. 3-18

Configuring Modems for Restoral ................................................ 3-21

3460 Fast’R

Chapter 4, Fast’RVu

Introduction ..................................................................................... 4-1

Getting Started With Fast’RVu ........................................................ 4-2

Language Options ...................................................................... 4-3

Specifying a Modem in Fast’RVu .............................................. 4-3

Useful Information .................................................................... 4-5

Viewing and Setting Modem Options ............................................. 4-6

Checking Device, Circuit, and Signal Status .................................. 4-7

Entering Commands ....................................................................... 4-8

Executing Line and ModemTests ................................................. 4-10

Using Fast’RVu to Communicate With a Remote Modem ........... 4-11

Downloading Modem Software .................................................... 4-12

Chapter 5, Troubleshooting Problems and Improving

Performance

Troubleshooting Steps ..................................................................... 5-1

Troubleshooting Actions ................................................................. 5-2

Running Diagnostic Tests ............................................................. 5-10

Appendix A, Regulatory Information

In This Appendix ........................................................................... A-1

EEC Directive Conformity ............................................................. A-2

CE Marking .............................................................................. A-2

Regulatory Marking ....................................................................... A-4

Country Statutory Statements: Canada .......................................... A-4

Industry Canada Equipment Attachment Limitations .............. A-4

Country Statutory Statements: U. K. ............................................. A-6

Country Statutory Statements: U. S. A. ......................................... A-7

Product Safety Regulatory Marking .............................................. A-9

Appendix B, Attention (AT) Commands

In This Appendix ............................................................................B-1

AT Command Set ............................................................................B-1

Options Stored in Status (S-) Registers ........................................B-29

Result Messages and Codes ..........................................................B-32

Appendix C, Specifications

In This Appendix ............................................................................C-1

Physical Characteristics ..................................................................C-1

Operating Modes .............................................................................C-2

Environmental Limits ....................................................................C-2

Electromagnetic Compatibility .......................................................C-3

AccessWay Enclosure Power Supply and Power Requirements ....C-3

Connectors and Interfaces ...............................................................C-5

AccessWay Enclosure Connectors and Interfaces .....................C-5

Stand-Alone Modem Connectors and Interfaces .......................C-9

Compatibility ................................................................................C-17

3460 Fast’R

Appendix D, Four-Button/LCD User Interface

Introduction .................................................................................... D-1

Menu Organization—Categories, Parameters, and Options .......... D-2

Using the Front-Panel User Interface ............................................ D-3

LCD Display ............................................................................. D-3

Control Buttons ........................................................................ D-3

Status LEDs .............................................................................. D-4

Return Procedures

3460 Fast’R

vii

About This Guide

Introduction

This guide describes Telenetics 3460 Fast’R Modem hardware and

software installation and operation.

Audience

This manual is intended for operators of the Telenetics 3460 Fast’R and

Fast’R Plus Modem.

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