If you are encountering any problems or have a question about your RTI product, please contact RTI
Technical Support for assistance (see the Contacting RTI section of this guide for contact details).
RTI provides technical support by telephone, fax or e-mail. For the highest quality service, please have the
following information ready, or provide it in your fax or e-mail.
• Your Name
• Company Name
• Telephone Number
• E-mail Address
• Product model and serial number (if applicable)
If you are having a problem with hardware, please note the equipment in your system, a description of the
problem, and any troubleshooting you have already tried.
If you are having a problem with software, please note what version you have installed, the operating
system on your PC, a description of the problem, and any troubleshooting you have already tried. If you
are calling about a software or programming question or problem, please be at you computer when you
place your call. This will considerably speed up the troubleshooting process.
Please do not return products to RTI without return authorization.
For news about the latest updates, new product
information, and new accessories, please visit our
web site at:
www.rticorp.com
For general information, you can contact RTI at:
Remote Technologies Incorporated
5775 12th Ave. E Suite 180
Shakopee, MN 55379
Tel. (952) 253-3100
Fax (952) 253-3131
Contacting RTI
70-210104-15 V1.1
Safety Suggestions
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Any changes or modications not expressly approved by the party responsible for compliance could void the user’s authority
to operate the device.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received including interference that may cause undesired operation.
Read and Follow Instructions. Read all safety and operating instructions before operating the unit.
Retain Instructions. Keep the safety and operating instructions for future reference.
Heed Warnings. Adhere to all warnings on the unit and in the operating instructions.
Heat. Keep the unit away from heat sources such as radiators, heat registers, stoves, etc., including
ampliers that produce heat.
Power Sources. Connect the unit only to a power supply of the type described in the operating instructions,
or as marked on the unit.
Power Cord Protection. Route power supply cords so that they are not likely to be walked on or pinched
by items placed on or against them, paying particular attention to the cord plugs at power receptacles and at
the point at which they exit from the unit.
Water and Moisture. Do not use the unit near water—for example, near a sink, in a wet basement, near a
swimming pool, near an open window, etc.
Object and Liquid Entry. Do not allow objects to fall or liquids to be spilled into the enclosure through
openings.
Servicing. Do not attempt any service beyond that described in the operating instructions. Refer all other
service needs to qualied service personnel.
Damage Requiring Service. The unit should be serviced by qualied service personnel when:
The power supply cord or the plug has been damaged.
Objects have fallen or liquid has been spilled into the unit.
The unit has been exposed to rain.
The unit does not appear to operate normally or exhibits a marked change in performance.
The unit has been dropped or the enclosure has been damaged.
N27917
Limited Warranty
RTI warrants its products for a period of one (1) year (90 days
only for included battery packs); or for a period of time compliant
with local laws when applicable from the date of purchase from
RTI or an authorized RTI distributor.
This warranty may be enforced by the original purchaser and
subsequent owners during the warranty period, so long as the
original dated sales receipt or other proof of warranty coverage is
presented when warranty service is required.
Except as specied below, this warranty covers all defects in
material and workmanship in this product. The following are not
covered by the warranty:
Damage resulting from:
1. Accident, misuse, abuse, or neglect.
2. Failure to follow instructions contained in this Guide.
3. Repair or attempted repair by anyone other than Remote
Technologies Incorporated.
4. Failure to perform recommended periodic maintenance.
5. Causes other than product defects, including lack of skill,
competence or experience of user.
6. Shipment of this product (claims must be made to the
carrier).
7. Being altered or which the serial number has been defaced,
modied or removed.
Service & Support
DECLARATION OF CONFORMITY (DOC)
The Declaration of Conformity for this product can be found on the RTI website at: www.rticorp.com/declaration
It’s Under Control®
© 2012 Remote Technologies Inc.
All rights reserved. Printed in Taiwan.
