Ruckus Wireless SmartZone 100 Manuale utente
Supporting SmartZone Release 5.1.1
HARDWARE INSTALLATION GUIDE
Ruckus SmartZone 100 Getting Started
Guide, 5.1.1
Part Number: 800-72267-001 Rev A
Publication Date: 26 April 2019
Copyright, Trademark and Proprietary Rights
Information
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Ruckus SmartZone 100 Getting Started Guide, 5.1.1
2 Part Number: 800-72267-001 Rev A
Contents
Preface...................................................................................................................................................................................................5
Document Conventions.............................................................................................................................................................................. 5
Notes, Cautions, and Warnings.......................................................................................................................................................... 5
Command Syntax Conventions................................................................................................................................................................. 6
Document Feedback................................................................................................................................................................................... 6
Ruckus Product Documentation Resources............................................................................................................................................. 6
Online Training Resources..........................................................................................................................................................................7
Contacting Ruckus Customer Services and Support...............................................................................................................................7
What Support Do I Need?....................................................................................................................................................................7
Open a Case..........................................................................................................................................................................................7
Self-Service Resources.........................................................................................................................................................................7
About This Guide.................................................................................................................................................................................. 9
Introduction..................................................................................................................................................................................................9
Preparing to Set Up the Controller...................................................................................................................................................11
Unpacking the Controller......................................................................................................................................................................... 11
Verifying the Package Contents............................................................................................................................................................... 11
Rack Mount Kit Contents...................................................................................................................................................................11
Before You Begin....................................................................................................................................................................................... 12
Prepare the Required Hardware and Tools.................................................................................................................................... 12
Determine Which Controller SKU You Have................................................................................................................................... 13
Get to Know the Physical Features of the Controller.....................................................................................................................14
Mounting and Powering the Controller...........................................................................................................................................17
Before You Begin....................................................................................................................................................................................... 17
What You Will Need...................................................................................................................................................................................17
Mounting the Controller........................................................................................................................................................................... 18
Powering On the Controller..................................................................................................................................................................... 22
Preparing the Interface Settings and Administrative Computer................................................................................................. 25
Preparing the Controller’s Interface Settings to Use.............................................................................................................................25
Preparing the Administrative Computer................................................................................................................................................ 25
Running the Setup Wizard and Logging On to the Web Interface................................................................................................29
Overview of the Setup Wizard..................................................................................................................................................................29
Step 1: Start the Setup Wizard................................................................................................................................................................. 30
Step 2: Congure the Port Grouping.......................................................................................................................................................31
Step 3: Congure the IP Settings............................................................................................................................................................. 31
If You Selected One Port Group....................................................................................................................................................... 31
If You Selected Two Port Groups......................................................................................................................................................33
Step 4: Congure the Cluster Settings.................................................................................................................................................... 35
If This Controller Is Forming a New Cluster.................................................................................................................................... 36
If This Controller Is Joining an Existing Cluster...............................................................................................................................37
Step 5: Verify the Settings.........................................................................................................................................................................38
Connecting the Controller to the Network.............................................................................................................................................38
Logging On to the Web Interface.............................................................................................................................................................38
Ensuring That APs Can Discover the Controller on the Network................................................................................................. 41
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
Part Number: 800-72267-001 Rev A 3
Is LWAPP2SCG Enabled on the Controller?............................................................................................................................................ 41
Obtaining the LWAPP2SCG Application...........................................................................................................................................41
Enabling LWAPP2SCG........................................................................................................................................................................ 41
Method 1: Perform Auto Discovery of the Controller Using the SmartLicense Server.....................................................................42
Conguring the AP Registrar............................................................................................................................................................ 42
Important notes................................................................................................................................................................................. 42
Method 2: Perform Auto Discovery on Same Subnet, then Transfer the AP to Intended Subnet...................................................43
Method 3: Register the Controller with the DNS Server.......................................................................................................................43
Method 4: Congure DHCP Option 43 on the DHCP Server................................................................................................................ 45
Method 5: Manually Congure the Controller Address on the AP’s Web Interface.......................................................................... 48
What to Do Next........................................................................................................................................................................................ 49
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
4 Part Number: 800-72267-001 Rev A
Preface
• Document Conventions................................................................................................................................................ 5
• Command Syntax Conventions................................................................................................................................... 6
• Document Feedback..................................................................................................................................................... 6
• Ruckus Product Documentation Resources............................................................................................................... 6
• Online Training Resources............................................................................................................................................7
• Contacting Ruckus Customer Services and Support.................................................................................................7
Document Conventions
The following table lists the text conventions that are used throughout this guide.
TABLE 1 Text Conventions
Convention Description Example
monospace Identies command syntax
examples
device(config)# interface ethernet 1/1/6
bold User interface (UI) components
such as screen or page names,
keyboard keys, software buttons,
and eld names
On the Start menu, click All Programs.
italics Publication titles Refer to the Ruckus Small Cell Release Notes for more information.
Notes, Cautions, and Warnings
Notes, cautions, and warning statements may be used in this document. They are listed in the order of increasing severity of
potential hazards.
NOTE
A NOTE provides a tip, guidance, or advice, emphasizes important information, or provides a reference to related
information.
ATTENTION
An ATTENTION statement indicates some information that you must read before continuing with the current action or
task.
CAUTION
A CAUTION statement alerts you to situations that can be potentially hazardous to you or cause damage to
hardware, rmware, software, or data.
DANGER
A DANGER statement indicates conditions or situations that can be potentially lethal or extremely hazardous to you.
Safety labels are also attached directly to products to warn of these conditions or situations.
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
Part Number: 800-72267-001 Rev A 5
Command Syntax Conventions
Bold and italic text identify command syntax components. Delimiters and operators dene groupings of parameters and their
logical relationships.
Convention Description
bold text Identies command names, keywords, and command options.
italic text Identies a variable.
[ ] Syntax components displayed within square brackets are optional.
Default responses to system prompts are enclosed in square brackets.
{ x | y | z } A choice of required parameters is enclosed in curly brackets separated by vertical bars. You must select one of the
options.
x | yA vertical bar separates mutually exclusive elements.
< > Nonprinting characters, for example, passwords, are enclosed in angle brackets.
... Repeat the previous element, for example, member[member...].
\ Indicates a “soft” line break in command examples. If a backslash separates two lines of a command input, enter the
entire command at the prompt without the backslash.
Document Feedback
Ruckus is interested in improving its documentation and welcomes your comments and suggestions.
You can email your comments to Ruckus at [email protected].
When contacting us, include the following information:
•Document title and release number
•Document part number (on the cover page)
•Page number (if appropriate)
For example:
•Ruckus SmartZone Upgrade Guide, Release 5.0
•Part number: 800-71850-001 Rev A
•Page 7
Ruckus Product Documentation Resources
Visit the Ruckus website to locate related documentation for your product and additional Ruckus resources.
Release Notes and other user documentation are available at https://support.ruckuswireless.com/documents. You can locate the
documentation by product or perform a text search. Access to Release Notes requires an active support contract and a Ruckus
Support Portal user account. Other technical documentation content is available without logging in to the Ruckus Support Portal.
White papers, data sheets, and other product documentation are available at https://www.ruckuswireless.com.
Preface
Command Syntax Conventions
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
6 Part Number: 800-72267-001 Rev A
Online Training Resources
To access a variety of online Ruckus training modules, including free introductory courses to wireless networking essentials, site
surveys, and Ruckus products, visit the Ruckus Training Portal at https://training.ruckuswireless.com.
Contacting Ruckus Customer Services and
Support
The Customer Services and Support (CSS) organization is available to provide assistance to customers with active warranties on
their Ruckus products, and customers and partners with active support contracts.
For product support information and details on contacting the Support Team, go directly to the Ruckus Support Portal using
https://support.ruckuswireless.com, or go to https://www.ruckuswireless.com and select Support.
What Support Do I Need?
Technical issues are usually described in terms of priority (or severity). To determine if you need to call and open a case or access
the self-service resources, use the following criteria:
•Priority 1 (P1)—Critical. Network or service is down and business is impacted. No known workaround. Go to the Open a
Case section.
•Priority 2 (P2)—High. Network or service is impacted, but not down. Business impact may be high. Workaround may be
available. Go to the Open a Case section.
•Priority 3 (P3)—Medium. Network or service is moderately impacted, but most business remains functional. Go to the
Self-Service Resources section.
•Priority 4 (P4)—Low. Requests for information, product documentation, or product enhancements. Go to the Self-
Service Resources section.
Open a Case
When your entire network is down (P1), or severely impacted (P2), call the appropriate telephone number listed below to get
help:
•Continental United States: 1-855-782-5871
•Canada: 1-855-782-5871
•Europe, Middle East, Africa, Central and South America, and Asia Pacic, toll-free numbers are available at https://
support.ruckuswireless.com/contact-us and Live Chat is also available.
•Worldwide toll number for our support organization. Phone charges will apply: +1-650-265-0903
We suggest that you keep a physical note of the appropriate support number in case you have an entire network outage.
Self-Service Resources
The Ruckus Support Portal at https://support.ruckuswireless.com oers a number of tools to help you to research and resolve
problems with your Ruckus products, including:
•Technical Documentation—https://support.ruckuswireless.com/documents
Preface
Contacting Ruckus Customer Services and Support
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
Part Number: 800-72267-001 Rev A 7
•Community Forums—https://forums.ruckuswireless.com/ruckuswireless/categories
•Knowledge Base Articles—https://support.ruckuswireless.com/answers
•Software Downloads and Release Notes—https://support.ruckuswireless.com/#products_grid
•Security Bulletins—https://support.ruckuswireless.com/security
Using these resources will help you to resolve some issues, and will provide TAC with additional data from your troubleshooting
analysis if you still require assistance through a support case or RMA. If you still require help, open and manage your case at
https://support.ruckuswireless.com/case_management.
Preface
Contacting Ruckus Customer Services and Support
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
8 Part Number: 800-72267-001 Rev A
About This Guide
• Introduction....................................................................................................................................................................9
Introduction
This SmartZone™ 100 Getting Started Guide for SmartZone provides information on how to set up the SmartZone 100 (SZ 100)
appliance on the network. Topics covered in this guide include mounting, installation, and basic conguration.
This guide is intended for use by those responsible for installing and setting up network equipment. Consequently, it assumes a
basic working knowledge of local area networking, wireless networking, and wireless devices.
NOTE
If release notes are shipped with your product and the information there diers from the information in this guide,
follow the instructions in the release notes.
Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the
Ruckus support website at
https://support.ruckuswireless.com/documents.
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
Part Number: 800-72267-001 Rev A 9
Ruckus SmartZone 100 Getting Started Guide, 5.1.1
10 Part Number: 800-72267-001 Rev A
Altri manuali per SmartZone 100
9
Indice
Altri manuali Ruckus Wireless Controllori
Ruckus Wireless
Ruckus Wireless ZoneDirector 1100 Manuale utente
Ruckus Wireless
Ruckus Wireless SmartZone 300 Manuale utente
Ruckus Wireless
Ruckus Wireless ZoneDirector 5000 Manuale utente
Ruckus Wireless
Ruckus Wireless ZoneDirector 1100 Manuale utente
Ruckus Wireless
Ruckus Wireless SmartZone 100 Manuale utente
Ruckus Wireless
Ruckus Wireless SmartZone 100 Manuale utente
Ruckus Wireless
Ruckus Wireless SmartZone 300 Manuale utente
Ruckus Wireless
Ruckus Wireless SmartZone 100 Manuale di servizio
Ruckus Wireless
Ruckus Wireless SmartZone 300 Manuale utente
Ruckus Wireless
Ruckus Wireless SmartZone 100 Manuale utente
