SafeDial GL45-3G Manuale utente
INSTALLATION AND USER MANUAL
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Globe Wireless
Level 8 - 499 St Kilda Road Melbourne VIC 3004
www.globetelecom.com.au
Technical Support : 1300 728 650
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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Contents
Introduction 3
Features of the SafeDial Wireless (GL45-3G) 4
GL45-3G Activation Tools 5
Installation and Commissioning Procedure 5
Alarm Panel Programming 6
Defaulting the GL45-3G 6
Inputs and Outputs 6
Connection Guide to Alarm Panel 7
LED Status Indicators GL45-3G 7
Background Polling 8
Contact ID Reporting Codes 8
TransmissionDelayTimes 8
Specifications GL45-3G 9
SafeDial Toolbox 10
Operation Notes 11
HomePage 11
PingPage 12
Account Page 16
Change Log 16
FleetPage 17
ActivatePage 18
Transfer Page 18
UserPage 19
Central Station Page 20
Activating a GL45-3G 21
Pocket Secure 22
Key Switch Wiring for Pocket Secure 23
Creating an End User (Pocket Secure User) 24
CustomerDownload 24
FAQs 25
Warning 29
Liability 29
Notes 29
Table of Content
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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.
SafeDial Wireless Units
Globe’s SafeDial network provides two-way communication between
supervised premises
and the Control Room. The Globe GL45-3G is a versatile
state of the art microprocessor based 3G and IP Security device that interfaces
with a range of Alarm Panels.
All alarm events and system alerts are delivered in Contact ID format directly to
your Control Room’s PSTN receivers via your SafeDial 1345 service. There are
no extra monitoring costs and no extra equipment required at your control
room. With 4 hour polling & system integrity monitoring you will always know
your alarm system‘s status
SafeDial Toolbox
Accompanying SafeDial Wireless is a handy application called SafeDial
Toolbox™, a WEB based activation, installation and diagnostic tool for
installers. With remote access via a PC, tablet or smartphone, Installers can
quickly commission, test and interrogate their SafeDialWireless™ device
Pocket Secure
Pocket Secure (iPhone & Android) is able to remotely arm & disarm your
alarm system. Pocket Secure is a smartphone app which connects to the
SafeDial Wireless servers via the internet. Once a connection is established,
the last 100 events are scanned and the state of the alarm is determined and
presented to the user.
SafeDial Config
SafeDial Config is a software application that allows the user to remotely
connect their Alarm Panels upload / download configuration software via
Globe’s SafeDial Wireless network. This solution effectively replaces the
traditional phone line dialler solution and eliminates the need to visit
customers’ premises for Alarm Panel configuration changes.
This handbook details the operation, connection and functionality of the SafeDial Wireless device, and the
SafeDial Toolbox and Pocket Secure applications. There is a separate handbook detailing the operation of
SafeDial Config.
.
Introduction
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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Features of the Globe SafeDial Wireless device include:-
Multipath 3G and IP – Telstra SIM enabled.
Four (4) hour integrity polling – Providing an Always On health check.
Simplicity – Simple installation with supplied antennae and software tools.
Works with any Control Room.
No additional call charges – Low purchase price with fixed monthly cost.
No GPRS receiver equipment required at the Control Room.
No extra monitoring fees as all events are reported to standard PSTN receivers, including equipment
and poll fail messages.
All alarm events and health checks exceptions are transmitted in Contact ID.
Continuous online health checks and reporting of larm panel (inclusing watch dog reset timer), and
dialler interface leads.
SafeDial 1345 enabled providing total portability should you ever change Control Rooms.
Ability to remotely interrogate (DC power, signal strength etc), testing and commissioning of all
devices via a PC, tablet or smartphone using SafeDial Toolbox.
Ability to remotely arm & disarm Alarm Panels from your smartphone via the Pocket Secure App.
Ability to remotely upload/download Alarm Panel configuration from your PC via SafeDial Config.
Up to 14.4K band Modem for upload/download.
Three (3) Outputs.
Three (3) Inputs.
Various LED status indicators for easy onsite diagnostics.
Future Proof with seamless fireware upgrades.
All communications acknowledged and sent using AES128 encryption.
Approved to: EN301489, EN301908, EN62311 and EN60950-1.
Australian designed and supported product.
The IP Module acquires an IP address automatically using customer DHCP services.
Non-volatile memory stores all setup information in the event of a power failure.
Features of SafeDial Wireless GL45-3G
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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.
You must be a registered user of SafeDial Toolbox. Globe
administration will register you as a user at the time of your first
hardware purchase.
Before powering up, the unit must be activated via the web
using the SafeDial Toolbox App on your smartphone, PC or
tablet. Go to www.safedialtoolbox.com.au to activate your unit.
NOTE: Refer to the SafeDial Toolbox Quick Start Guide or Page 22 – “Activating a GL45-3G” in this manual.
Before applying power, the GL45-3G must be activated using SafeDial Toolbox.
This unit will not operate unless it has been correctly activated.
Find a location within the Alarm Panel box where you would like to install the unit.
Route the antenna cable outside the box & place the antenna on top of the metal Alarm Panel
enclosure, or use the provided ground plate.
Connect power to the power terminals. Power is normally obtained from the Alarm Panel.
If you are using an independent power supply make sure that you have a common negative.
A four wire connection is required between the Alarm Panel dialler and the GL45-3G.
‘Ring” (R) (Red) & ‘Tip’ (T) (Green) as the input and ‘R1’ (Black) & ‘T1’ (Yellow) are the return line.
If the return line is not connected the “CID” LED will be [RED – On] indicating a fault. This lead is also
used to monitor the interconnectivity between the Alarm Panel dialler and the GL45-3G. If the lead is
removed a “Dialler Lead Interface Fail” event will be sent to the Control Room. This indicates that the
panel has lost connectivity with the GL45-3G. (Refer to Page 7 of this manual for Connection Guide)
If you are using the Ethernet Port, connect a CAT5 cable between the GL45-3G and the local router or
network port.
The GL45-3G will automatically obtain an IP address if it is set to DHCP (default).
Connection to the internet is indicated by the “IP” LED [GREEN – Steady On].
The “HB” LED indicates signal strength and if the microprocessor is operating
(Refer to Page 7 of this manual for the Full LED Status Indicators)
Good Signal = [GREEN – Blinking]
Low Signal = [RED – Blinking].
The unit can take up to 3 minutes to register onto the cellular network.
Connection to the cellular network is indicated by the “MOBILE” LED = [GREEN – Steady On].
If the signal strength is low you need to reposition the unit or make use of a high gain antenna.
The unit needs to be power cycled to refresh the signal strength indictors when repositioned. Signal
strength must be better than -88dBm for reliable communications.
GL45-3G Activation Tools
Installation and Commissioning Procedure
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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The Alarm Panel must be programmed with:-
- Contact ID
- Tone Dialling
- Four digit Panel ID Number
- 8 digit telephone number.
Ensure Line Monitoring is turned off.
After the first successful event is sent from the Alarm Panel the “CID” LED will be [Green – Steady On].
Ping the unit using SafeDial Toolbox to verify status of installation.
Apply DC power and depress reset button for:-
- 3 seconds to reset 3G settings (all LEDs [GREEN – Flash], confirming successful default)
- 6 seconds to reset IP configuration (all LEDs [RED –Flash], confirming successful default)
NB:Only necessary for defaulting, or if installing IP if unit has been active for longer than 5 minutes.
Three (3) outputs:-
The output are open collector 12V 50mA switching negative, for heavier loads a relay must be used.
The outputs can be Opened, Closed or Pulsed remotely using the SafeDial Toolbox App.
Ensure there is a common negative between the GL45-3G and the device being switched.
Output 1 is typically used for arming / didarming the Alarm Panel via Pocket Secure.
Three (3) inputs:-
Inputs are programmed as 24 hour instant zones (detected every second).
All inputs must be terminated with a 3K3 resistor.
Alarm Panel Programming
Defaulting the GL45-3G
Inputs and Outputs
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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LED ACTIVITY INDICATION
HB Green Flash *
Signal Strength OK / Processor OK
Red Flash Signal Strength low or trying to reconnect
MOBILE Green On * Unit is online
Red Blinking Data traffic on 3G/GPRS
Not On No connection on 3G/GPRS network
IP Green On * Unit is connected to IP network
Red Flash Data traffic on IP network
Not On No connection on IP network
CID Green On * Alarm Panel has sent a valid Contact ID event
Red On (permanently) Alarm Panel dialler lead faulty
Red On (3 seconds) followed
by Green Blinking The line has been captured and data is being sent
Not On No valid Contact ID event has occurred
*Normal Operation
LED Status Indicators GL45-3G
Connection Guide to Alarm Panel
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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Health Check polls are sent from the server to the GL45-3G at continuous intervals (typically every 20
minutes on 3G/GPRS and every minute on IP). The poll time in the server is reset after every received poll.
If no poll is received for a consecutive 4 hours on either the IP path or 3G/GPRS path, a “Poll Fail” or “Off
Line” message will be sent to the Control Room.
CATEGORY EVENT
ID PARTITION ZONE
(Unique) DESCRIPTION
SYSTEM TROUBLES
313 39953/954 Engineering Reset (changed encryption key)
No action required.
337 39950 Expansion Module DC Loss
3.8V DC voltage low or absent.
350 39953 Fail To Communicate
GL45-3G experienced trouble sending signals and does not
expect a restore.
352 39955/956 Dialer Interface Lead Fail
Issue with dialer lead between GL45-3G and the alarm panel
(4 Wire interface).
356 39968 IP Path Poll Fail
The GL45-3G failed to poll requests via IP.
356 39969 Cellular Network Path Poll Fail
The GL45-3G failed its poll requests via the cellular network.
356 39970 SDW GL45-3G is offline
The GL45-3G is not responding to network requests.
GENERAL
ALARMS
140 39981 Auxiliary 1 – Auxiliary input on SDW-100-3G unit.
140 39982 Auxiliary 2 – Auxiliary input on SDW-100-3G unit.
140 39983 Auxiliary 3 – Auxiliary input on SDW-100-3G unit.
Message originating from the Alarm Panel are forwarded immediately.
Alarm Panel interface fail sent if not restored within 90 seconds.
Background Polling
Australian Contact ID Reporting Codes
Transmission Delay Times
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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Housing Material ABS plastic – white
Dimensions 110mm (h) x 25mm (d) x 80mm (w)
Weight 0.120Kg
Operating Environment 0° - 50° @ 15% to 85% humidity (non condensing)
Antenna Triple band 3G & Dual band GPRS
Modem Telit Wireless Solutions
Power 10 – 15V DC.
Power Consumption Standby: 0.08A @13.8V DC
Transmitting: 0.19A @ 13.8V DC
Communication Protocol Ethernet (10/100BASE-T)
Network Protocol DHCP or Static IP
Static IP Network Ethernet interface using ‘IpSetup’ program
Serial Port RS232 interface
Auxiliary Input 3 x 24Hr inputs – state change detected every second
End Of Line 3K3 resistors required
Auxiliary Output 3 x Open Collector outputs @ 50mA (max)
Function control using SafeDial Toolbox and/or
Pocket Secure
Configuration SafeDial Toolbox using cellular 3G connection
Approvals EN301489, EN301908, EN62311, EN60950-1
Specifications GL45-3G
SafeDial Wireless GL45-3G - GL V1.0 / PM V3
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SafeDial Toolbox is a secure web based platform designed for use by Bureaus and Installers.
All users can interrogate their SafeDial Wireless outstations remotely for installation, commissioning,
diagnostic and control purposes.
SafeDial Toolbox has been optimised to run on any touch screen phone, PC, tablet or iPad.
To access SafeDial Toolbox, simply go to www.safedialtoolbox.com.au
You will be prompted to enter your issued email address and password.
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