Samsung TU7000 Guida
E-MANUAL
Thank you for purchasing this Samsung product.
To receive more complete service, please register your
product at
www.samsung.com
Model Serial No.
To directly go to the page that provides instructions on
how to use the manual for visually impaired users, select
the Learn the Menu Screen link below.
“Learn the Menu Screen” Link
Contents
Guide
Connections
5Connection Guide
6 Connecting an Antenna
7Connecting to the Internet
10 Connection Cables for External Devices
12 Switching between external devices connected to the TV
14 Connection Notes
Peripherals
16 Controlling External Devices with a Samsung Remote
Control - Using the Universal Remote
17 Using Anynet+ (HDMI-CEC)
18 Controlling the TV with a Keyboard, Mouse, or Gamepad
20 Entering Text using the On-Screen Virtual Keyboard
Smart Features
22 Using Smart Hub
30 Using a Samsung account
32 Using Remote Access
36 Using the Apps Service
40 Using the Gallery App
41 Using the SmartThings App
42 Using the e-Manual
45 Using the Internet
46 Playing pictures/video/music
TV Viewing
51 Using the Guide
52 Setting Up a Schedule Viewing
54 Using the Channel List
55 Editing channels
56 Using a Personal Favorites List
57 TV-Viewing Support Functions
Picture and Sound
60 Adjusting the Picture Quality
62 Setting the Viewing Environment for External Devices
64 Changing the Picture Size and Position
65 Conguring a Sound Mode and Expert Settings
67 Using the Sound Support Functions
System and Support
69 Using the Time Functions and the Timers
72 Using the Auto Protection Time and Energy Saving
Functions
73 Updating the TV's Software
74 Audio and Video Functions for the Visually or Hearing
Impaired
79 Using Other Functions
Precautions and Notes
81 Read Before Using Apps
82 Read Before Using the Internet Function
84 Read Before Playing Photo, Video, or Music Files
91 Read After Installing the TV
92 Supported Resolutions for UHD Input Signals
93 Read Before Connecting a Computer (Supported
Resolutions)
96 Supported Resolutions for Video Signals
98 Read Before Using Bluetooth Devices
99 Blocking programs based on their TV Rating
102 Licenses
Troubleshooting
Picture Issues
103 Testing the picture
Sound and Noise Issues
107 Testing the sound
Channel and Broadcast Issues
External Device Connectivity Issues
Network Issues
Anynet+ (HDMI-CEC) Issues
Remote Control Issues
Apps
Media Files
Other issues
Diagnosing TV operational issues
Getting Support
120 Getting support through Remote Management
120 Finding the contact information for service
120 Requesting service
FAQ
The TV Screen does not Display Properly
121 When the TV screen does not display properly
The TV does not Turn On
128 When your TV does not turn on
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
134 When the TV does not connect with an external device
properly
Internet Access is not Available
139 When the TV can't connect to the Internet
There is No Sound or the Speakers are Making an Odd Sound
144 When no sound comes out of the TV, or the sound is
breaking up
The Remote Control does not Work
151 When the remote control does not work
Updating the Software
156 Updating to the latest TV software
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an coaxial cable to your TV and can get access to the Internet by using
a LAN cable or wireless access point. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
Source Connection Guide Try Now
It shows you how to connect various external devices such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.
•Audio Device: HDMI (ARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
HDMI (ARC) is supported by some models. Check the HDMI port name of the purchased product's model.
•Video Device: HDMI
•Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay
•PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
•Input Device: Keyboard, Mouse, USB Gamepad, Bluetooth Device
•Game Console: HDMI
•External Storage: USB Flash Drive, Hard Disk Drive (HDD)
The connection method and available external devices may differ depending on the model.
Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2
minutes).
Connection Guide
Audio Device
Video Device
Smartphone
PC
Input Device
Game Console
External Storage
HDMI (ARC)
Optical
Bluetooth
Wi-Fi
Wi-Fi Speaker Surround Setup
HDMI Troubleshooting
Connect audio devices, such as speakers, sound bars,
headphones, or home theaters, to your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
- 5 -
Connecting an Antenna
You can connect an coaxial cable to your TV.
An antenna connection is not necessary if you connect a cable box or satellite box.
- 6 -
Connecting to the Internet
You can get access to the Internet through your TV.
Settings General Network Open Network Settings Try Now
Congure network settings to connect to an available network.
Establishing a wired Internet connection
Settings General Network Open Network Settings Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."
Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twisted Pair
The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
- 7 -
Establishing a wireless Internet connection
Settings General Network Open Network Settings Wireless
Make sure that you have the wireless access point's SSID (name) and password settings before attempting to
connect. The network name (SSID) and security key are available on the wireless access point's conguration
screen. See the wireless access point's user manual for more information.
Wireless Connection
Select your wireless network.
Refresh
Manage Saved Networks
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or
PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press
the Select button.
- 8 -
Checking the Internet connection status
Settings General Network Network Status Try Now
View the current network and Internet status.
Resetting Your Network
Settings General Network Reset Network Try Now
Restore the network settings to the factory default.
Turning on the TV with a mobile device
Settings General Network Expert Settings Power On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay
function.
Connecting an IP control device to the TV
Settings General Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device.
To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if
an authorized third-party custom controller is installed and congured specically for a Samsung TV and if your Wi-Fi
network is password protected.
This function may not be supported depending on the model.
Changing the name of the TV
Settings General System Manager Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the
name.
- 9 -
Connection Cables for External Devices
You can view detailed information about the connection cables for external devices that can be connected to the TV.
Cable name Image Description
HDMI
to
HDMI
Each cable simultaneously transmits digital video and audio signals
from an external device to the HDMI port on the TV.
Cables are divided into various types according to the types of input/
output ports on external devices.
HDMI
to
MINI HDMI
HDMI
to
Micro HDMI
HDMI
to
USB Type-C
HDMI
to
DisplayPort
Mini DisplayPort
to
HDMI
- 10 -
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