I hear hum from Yggdrasil+. What do I do?
Yggdrasil’s noise oor is insanely low, so it’s most likely a
ground loop. To x a ground loop, try a HumX or a ground
loop isolator.
Hey, this thing clicks between songs/between inputs/etc!
Yes, it does.
Care to explain why, smartass?
Sure. That’s the muting relay engaging when there’s no
input. Many computer sources turn off the digital audio out-
put between songs and when changing sampling rates. We
went with a muting relay because it’s the best way to ensure
there are no clicks or pops when the input is unlocked. But
it does click a bit.
It takes a few seconds to change inputs and play music!
Yes, it does. Yggdrasil+ is doing a lot when you change
inputs. It’s actually looking at the quality of the input signal
and making a decision on which clock regeneration system
to use, as well as which clock frequency is appropriate to
the sampling rate. It’s a hell of a job, so it can take a little
while to lock in.
My computer doesn’t see the Yggdrasil via USB. What’s up?
It depends on the computer. Some Mac and PC operat-
ing systems have draconian restrictions on the amount of
power their USB ports can provide. Check schiit.com/faq/
USB-problems for some possible solutions.
FAQ
How do I install the Windows USB drivers?
No modern Windows computer needs drivers. We are fully
UAC2 compliant, so we work with Windows, Mac, Linux
(most streamers), Android, and iOS.
What if I’m still having glitches or intermittent
connectivity when connected to a computer?
Start at schiit.com/faq/DAC-problems for troubleshooting.
I don’t get any sound from Yggdrasil+!
Are your sources on? Check those rst. If you’re using a
computer source, ensure that your computer’s sound out-
put is set to go to the Yggdrasil via SPDIF or USB in BOTH
the Control Panel/System Preferences AND your music
player software.
Can I leave my Yggdrasil on all the time?
Sure, if you want to. In fact, we leave all our DACs on all the
time. It won’t hurt anything.
So when do I get the next upgrade from you?
Make sure you’re on the mailing list, and we’ll let you know
when we’ve released new USB or analog boards.
It doesn’t turn on, what do I do?
Plug it in to a different AC socket. Ensure you are not cur-
rently in a blackout. Then email us if it still doesn’t turn on.
