Siemens Hicom 300 optiset E Standard Manuale utente

Hicom 300

optiset E standard

optiset E advance / advance plus

optiset E memory

User Guide

Introduction ..............................................................................................5

Executive / Secretary Features ..............................................................7

Dial Executive / Dial Secretary .................................................................7

Answering Calls for Executive/s ...............................................................8

Ring Transfer ............................................................................................9

Representative Secretary.......................................................................10

Voice Calling...........................................................................................11

Standard Features .................................................................................13

Internal and External Dialling .................................................................13

Dialling the Switchboard .........................................................................13

Call Transfer ...........................................................................................14

Enquiry Call............................................................................................15

Toggle Between Calls.............................................................................16

8 Way Conference ..................................................................................17

Call Pickup .............................................................................................19

Second Call Camp-on ............................................................................20

Transfer a Second Caller ........................................................................21

Call Park.................................................................................................22

Call Back ................................................................................................23

External Line Reservation ......................................................................25

Call Diversion Features ........................................................................26

Fixed Call Forwarding.............................................................................26

Variable Call Forwarding.........................................................................28

PIN Features ..........................................................................................29

Electronic Telephone Lock......................................................................29

Mobile Class of Service..........................................................................30

Follow Me ...............................................................................................31

Optional Features ..................................................................................32

Speed Dialling via Programme Key ........................................................32

Individual Abbreviated Dialling................................................................33

System Abbreviated Dialling...................................................................34

Stored Number Redial............................................................................35

Timed Reminder.....................................................................................36

Night Service..........................................................................................37

Key Settings ...........................................................................................38

optiset E Menu Functions.......................................................................40

optiset E memory ....................................................................................42

Electronic Notebook ...............................................................................43

User Guide - Cont’d

Introduction

This guide is designed to assist extension users on a Siemens Hicom 300

Communication System to use all authorised features.

Your extension may not be authorised ∗∗

∗∗

∗to use all features. The Siemens

representative can confirm features that are available to you.

∗∗

∗

authorised features are those features that your company has designated

for your use and may vary from extension to extension.

Yourextensionmayalsobesubjecttotrunkbarringthusrestrictingwhereyou

may dial.

Range of optiset E Instruments

A variety of optiset E screen based instruments are available for use on the

Hicom 300:

optiset E standard

-Loudspeaking

No Key Modules No adapter plug-in positions

optiset E advance

-Open Listening

Key Modules Two adapter plug-in positions

optiset E advance plus

-Loudspeaking

Key Modules Two adapter plug-in positions

optiset E memory

-Loudspeaking

Key Modules Two adapter plug-in positions

AKeyModuleisanadd-onterminalwith16programmablekeys.The16thkey

is a shift key which allows the 2nd level of numbers to be programmed.

4 Key Modules can be added to an Advanced, Advanced Plus or Memory

telephone.

The optiset E telephones are Digital Feature instruments that have 12

programmable keys.

Introduction

Cont’d

The telephones are easily recognised by three dialogue keys namely:

✔Yes Key

Forward Scroll Key

Backward Scroll Key

The Siemens optiset E Digital Feature telephones operate via a Menu-

controlled User Guidance Display System.

The display will automatically offer you a choice of the available options most

suited to the task you are about to carry out.

Glossary

LED -Light Emitting Diode

Toggle -Alternating between calls

DDS -Direct Destination Select (External number)

DSS -Direct Station Select (Extension number with busy and ringing

indication)

Dial Executive / Dial Secretary

The Dial Exec / Dial Sec keys have multiple functions

These keys provide direct access to the executive or secretary without using

the Transfer option.

The LED indicates when the executive or secretary is busy on a call.

Transfer a Call to the Executive or Secretary.

-press Dial Executive / Dial Secretary key

-announce call

-replace handset

Dial Executive or Secretary

-press Dial Executive / Dial Secretary key

Executive / Secretary Features

Answering Calls for Executive/s

When the secretary is FREE, calls for the executive/s will ring on the

secretary’s extension.

Answer Call for Executive/s when FREE

SOURCE OF CALL

FOR EXEC 1/2/3/4

-lift handset or press Speaker key

Transfer the call

-press Dial Executive key

-announce the call

-replace handset or press Speaker key

When the secretary is BUSY, calls for her executive/s will flash on Pickup

Executive key/s and a ping ring will warn her of holding call/s.

Answer Call for Executive when BUSY

-ask your current caller to hold on

-press flashing Pickup Executive key

Youarenowconnectedtoyourexecutive’scallandyouroriginalcallisonhold.

Transfer the Second Call

-press Dial Executive key

-announce the call

-scroll to Transfer option

-press ✔✔

✔✔

✔key to confirm Transfer

option

Secretary is reconnected to first caller.

RingTransfer

Calls for the executive can be forced from the secretary to the executive for

answering.

This feature can be activated from either extension.

Activate Ring Transfer

-press Ring Transfer key

- Ring Transfer LED is on

CALL TRANSFER TO EXEC

ACTIVATED

Incoming calls for the executive which normally ring on the secretary’s

extension will now be diverted to the executive’s extension.

Cancel Ring Transfer

-press Ring Transfer key

- Ring Transfer LED goes off

CALL TRANSFER TO EXEC

deactivated

Representative Secretary

When a secretary is temporarily absent another digital telephone may be

nominated to receive the calls for the executive/s.

Calls for the secretary will not be forwarded.

Programme Representative Secretary

-press Service Menu key

-press Representative Secretary key

-dial nominated person’s extension number

-press ✔✔

✔✔

✔key to confirm SAVE?

option

- Representative Secretary LED is on

Deactivate Representative Secretary

-press Representative Secretary key

- Representative Secretary LED goes off

Reactivate Representative Secretary

-press Representative Secretary key

- Representative Secretary LED is on

When the executive presses the Dial Secretary key, the call is routed to the

Representative Secretary.

Change Representative Secretary destination

-press Service Menu key

-press Representative Secretary key

-press ✔✔

✔✔

✔key to confirm

New Entry?

option

-dial nominated person’s extension number

-press ✔✔

✔✔

✔key to confirm SAVE?

option

- Representative Secretary LED is on

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