Signotec Alpha Manuale utente
Signature Pad
signotec Alpha
User manual
signotec GmbH
Am Gierath 20 b
40885 Ratingen, Germany
(+49-2102) 535-7510
www.signotec.com
info@signotec.de
Version 1.8 as of May 15, 2019
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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© 2000 –2019 signotec GmbH
User manual signotec Alpha
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Contents
1THANK YOU... 5
2PRODUCT DESCRIPTION 5
3CHECKING PRODUCT UPON RECEIPT 5
4PRODUCT 6
4.1 FRONT VIEW 6
4.2 BACK VIEW 7
4.3 BOTTOM VIEW 8
4.4 POWER SUPPLY 9
4.5 USB CABLE 9
4.6 SPECIAL PEN 9
4.7 REPLACEABLE CARTRIDGES 10
4.8 PAPER GUIDE 10
5ACCESS TO THE SERVICE MENU 11
5.1 CONNECTION TYPES 11
5.1.1 Ethernet 11
5.1.2 Operation on terminal server or remote desktop (VCOM) 12
5.1.3 USB Connection 13
5.2 ADJUSTING THE CONTRAST 13
6SENSOR CALIBRATION 14
7PEN AND PEN HOLDER 14
8MOUNTING ON DESK MOUNT 15
9GENERAL SAFETY NOTES 15
10 MAINTENANCE AND CLEANING 15
11 SUPPORT –CONTACT 16
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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Legal Notice
All rights reserved. This document and the components it describes are products copyrighted
by signotec GmbH based in Ratingen, Germany. Reproduction of this documentation, in part
or in whole, is subject to prior written approval from signotec GmbH. All hardware and soft-
ware names used are trade names and/or trademarks of their respective manufacturers/own-
ers. Subject to change at any time without notice. We take no responsibility for any errors
that may appear in this documentation.
Document History
Version
Date
Person respon-
sible
Status/note
1.0
29 November 2013
Loris Soldan
Document created
1.1
28 January 2014
Arne Brandes
Revisions
1.2
24 March 2014
Andreas Brock-
möller
Extended Chapter 6.1.2
1.3
26 August 2014
Andreas Brock-
möller
Added “Gateway”to Service Menu
Ethernet
1.4
29 July 2016
Peter Oellers
Content reduced (Breakdown to “Gen-
eral Safety Notes” and “User Manual”)
1.5
25 August 2016
Peter Oellers
Several Corrections
1.6
23 January 2017
Peter Oellers
Optimizations
1.7
27 April 2017
Peter Oellers
Optimizations
1.8
15 May 2019
Peter Oellers
Optimizations
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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1Thank you...
... for having chosen one of signotec’s products. You purchased a robust, durable and high-
tech solution that is unrivaled in this market segment. The LCD Signature Pad signotec Alpha
serves as an input device for signatures and is used to capture writing characteristics (biomet-
rics) accurately and in a high resolution as well as to display textual and graphical information
on the LCD (= Liquid Crystal Display). This LCD visualizes the signature on the pad in real
time. Furthermore, the supplied software displays the signature on the computer monitor in
real time. You can create interactive buttons and navigate through an unlimited number of
pages on the pad. Text, graphics and entire document pages in their original size are dis-
played and stored in the pad for rapid retrieval. To ensure that the content displayed remains
private, the device has been equipped with the “Privacy Viewing” technology: The contents
on the pad are difficult to see from the side, but are displayed clearly for the signer.
Before you start using the device take note of all information, warnings and precautions to en-
sure that your pad lasts for many years to come. Failure to comply with these precautions will
result in the loss of your warranty and signotec will not accept any responsibility for the repair
or replacement of the pad.
The LCD Signature Pad signotec Alpha was designed for the use in an office- or at the coun-
terenvironment and was tested in exactly these operating settings. The use of the device in
other fields of application may damage it and is undertaken entirely at the user’s own risk.
Avoid extreme temperature fluctuations. The pad is neither waterproof nor explosion-proof.
The LCD Signature Pad signotec Alpha and the supplied pen were designed for joint use. Using
these two components of the product separately will void your warranty.
2Product description
The LCD Signature Pad signotec Alpha is an A4-sized pad “Made in Germany” produced by
signotec’s development department. With the background of decades of experience and ex-
pertise the signotec Alpha attracts by its size as well as by the so- called EMR (Electro- Mag-
netic Resonance) technology used to capture pen coordinates and print parameters.
With its screen size of 15.6” it is the only signature pad on the market that can display A4
documents in their original size. It is not simply a monitor extension, but a ‘genuine’ signature
pad with its known and proven product characteristics and the same free and powerful pro-
gramming interface.
The device meets the written form requirement that applies to credit agreements, for exam-
ple: The signer places the original document on the pad and signs the paper as well as the
PDF simultaneously.
3Checking product upon receipt
Check immediately upon or after receiving the product whether all of its components have
been delivered. If any component is missing, defective or visibly damaged, please contact
signotec or the signotec dealer you bought the product from within one business day. If you
do not report a missing, defective or visibly damaged component within one business day of
receiving the product, the product will be deemed compliant and accepted. After this period of
time, it will be up to the discretion of the dealer whether missing, defective or visibly dam-
aged components will still be supplied subsequently or replaced. It is your responsibility (as
the customer) to demonstrate the non-conformity of the product upon receipt.
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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4Product
4.1 Front view
a. Paper guide (user can attach one if needed)
b. LED (= Light- Emitting Diode)/control lamp
c. Pen holder
d. Pen
e. Cord
f. LCD (= Liquid Crystal Display)
a
b
c
d
e
f
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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4.2 Back view
a. Pen holder and pen
b. Lifting aid for signature pad
c. Cord grommet
d. Pull-off aid to change cartridge of pen (more under Pt. 7)
e. Power connector
f. USB interface connector
g. Network interface connector
h. USB hub for connecting other PC peripherals (500 mA each)
i. LED (= Light- Emitting Diode)/control lamp
a
c
d
e
f
g
h
i
b
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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4.3 Bottom view
a. Nameplate with device name and serial number
b. VESA mounting holes (MIS-D standard, 100*100 mm)
a
b
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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4.4 Power supply
Included with the product is a 12V power supply unit for the LCD Signature Pad signotec Al-
pha. It is designed that large to offer additional 500 mA per port for further USB ports.
Warning!
Only use the power supply unit included because other power supplies could
damage the device. The device must be connected to an easily accessible supply
socket so that in the event of a hazard the supply plug can be removed quickly.
4.5 USB cable
The USB cable connects the signature pad with the computer client.
In alternative you can use the Ethernet-Port. In this case, the USB cable is not needed.
4.6 Special pen
The special pen is for controlling and signing on the signature pad. Due to the ER-Tech-
nology the pad does not respond on fingers or other objects.
© 2000 –2019 signotec GmbH
User manual signotec Alpha
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4.7 Replaceable cartridges
The delivery contains a ballpoint and a plastic cartridge. For operating the device and
signing directly on the screen you can use the plastic cartridge. The ballpoint cartridge is
used to sign original paper documents and the digital one at the same time.
How to change the cartridge, you can read see in Pt. 7.
4.8 Paper guide
Indice
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