SmartPay D200 Wi-Fi Manuale utente
User Guide
V 1.0 FEB16
Terminal Setup - Getting Started
General Usage Tips
General Instructions
Wi-Fi Setup
Changing Wi-Fi Network
Purchase Transactions
Contactless Payments
Administrative Functions
- Manual Log on / Log o
- Reprinting Receipts
- Refunds
Further Information
03
04
05
06
10
13
16
17
18
20
23
Contents
About Smartpay
Smartpay are payment innovation specialists bringing merchants the latest in EFTPOS technology to
enhance their business. Smartpay offers a range of feature rich terminals and value added solutions.
These applications allow merchants to increase their revenue and attract more customers.
We also supply a range of EFTPOS stands, accessories and paper rolls which you can order anytime by
calling us on 1800 433 876.
For terminal support we have a 24/7 Technical Helpdesk which you can call for help with faults or
other assistance on 1800 433 876.
For more information on Smartpay please visit our website www.smartpay.com.au
3
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
TERMINAL SETUP
• Press read the user information that is provided with your Smartpay EFTPOS equipment.
• Switch on your D200 mobile EFTPOS terminal by pressing the power button at the top and
check that is has full battery power by looking at the battery icon in the top right corner of the
display screen. If you need to charge your terminal, use the power cables supplied to plug into
the side of the unit and into an appropriate mains power supply.
• The D200 must be used with a compatible integrated POS application.
• USB Power Charging Port
• Contactless NFC Reader
• LCD Display Screen
• Card Swipe Reader
• F1/F2 Up/Down Arrow
• Menu/Clear Key
• Cancel Key
• Enter Key
• Card Chip Reader
1
3
8
9
5
2
7
4
6
i
ii
iii
32
5
6
4
7
8
9
1
Switch the D200 power on/off by pressing & holding the power button at any time.
The D200 terminal battery requires regular mains charging, much like a mobile phone.
The battery charge can last up to 6 hours depending on frequency of use.
Purchase + Cash OutGetting Started
4
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
GENERAL USAGE TIPS
• Handle with care so you do not damage electric wires and power adapter. If electric wire, plugs or
power adapter are damaged, please do not use the terminal and contact the technical helpdesk.
• Do not leave the terminal for extended periods in direct sunlight, humid, hot, or dusty environments.
• Keep the terminal and charging accessories away from liquids and do not charge if adaptor
cable is dirty or wet.
• Take care when inserting or removing charging cables and do not force charging cable
attachment as this can cause damage which may result in increased risk of power issues,
overheating or terminal damage.
• If the terminal is defective or any of the parts become overheated please turn off immediately
and contact the technical helpdesk.
• Charge indoors using PAX charger, in a cool and well ventilated area.
• Do not take apart the battery.
• Do not short circuit the battery.
• Keep the battery away from sources of heat, dust and liquid.
• Do not squeeze, puncture or put the battery into liquid or near fire.
• If failure happens such as heating , distortion or other damage. Please change to new battery.
Contact the technical helpdesk for assistance.
• Please dispose of old or damaged batteries safely.
• It is recommended by manufacturer to change to a new battery after every 2 years.
• To remove the battery, slide the back panel downwards and pull out battery from top edge.
• When inserting the battery, do not try to force into place. Seat bottom of battery firmly into well
and push down until it clicks into place.
1
3
5
2
4
Battery Care
1
3
5
2
4
6
7
8
9
10
5
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
When not in use, the screen back light will automatically turn off to put
the terminal in power saving mode. When in power saving mode the
keypad buttons are locked.
The terminal will automatically exit this mode when it receives a
transaction request. To enter/exit power saving mode manually, tap on
the power button and the screen will light up ready for user input.
GENERAL INSTRUCTIONS
• Power ON/OFF
Power on: Insert power adapter lead or the charged battery. Press and hold power button
for 3 seconds until LCD screen backlight comes on. If terminal is turned on
successfully, the PAX logo will appear on screen and a beep sound will be heard.
Power o: Press and hold power button for 3 seconds until text “Shutting down...” appears
on screen. EFTPOS terminal is turned off when screen goes blank.
• Magnetic Stripe Card
When user swipes magnetic stripe card along the slot, the magnetic strip side of the
card should be facing the body of the terminal. Bi-directional swiping is supported. It is
recommended to swipe cards starting from the top to bottom or left to right of the terminal at
a constant speed.
• IC Card (Smart Chip)
When user inserts IC card into the IC slot the chip of IC card should be facing up. Please gently
insert the card in order to avoid any physical damage to the card or the IC slot of the terminal.
If IC card is successfully read by the terminal, the IC card icon will be shown at the top of the
LCD display screen.
• Contactless Transactions
The contactless card reader is located just above the terminal screen and light on screen or
LED will flash for contactless enabled transaction. The card holder should present their card on
the terminal screen and wait for a beep to confirm successful transaction.
1
3
2
4
6
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
If this is the first time you have switched on the D200 EFTPOS terminal or the currently
configured network is not available or you would like to connect to another Wi-Fi
network follow the process on the next page.
If the IP address of the terminal changes, the IP address will need to be updated
manually in the POS to continue transacting. Press 0to view on screen.
We recommend checking the IP address details match each time you restart the
terminal and/or Wi-Fi hotspot.
Wi-Fi SETUP
Connecting to Wi-Fi
Internet Connection
In order to process payments your D200 mobile EFTPOS terminal has to be connected to a
compatible interfaced POS solution using the same network. The D200 requires an internet
connection through a secure private Wi-Fi network, mobile Wi-Fi hotspot or other smart device
hotspot to process transactions. Smartpay does not recommend using public or unsecured Wi-Fi
networks to process payments through.
You will need to make sure your internet connection is activated, you have data, and (if using)
your router does not have any special configuration settings, network traffic restrictions or filters.
Please be aware that different operating systems may not support all connectivity modes and if
your network range and signal is not strong enough you may experience issues using the D-Series
EFTPOS terminals.
If using a mobile Wi-Fi hotspot or to hotspot off your phone, first turn on and ensure the Wi-Fi
network is available. Have your hotspot device and terminal fully charged and ready.
Make sure the D200 is in the range of your Wi-Fi network.
Switch ON your D200. If the network matches what is currently configured in your D200 it will
automatically re-connect during startup.
Wait for it to complete the initialisation process and display the idle screen.
7
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
Wi-Fi SETUP
Wait while the terminal performs initial network search.
FAILED TO
CONNECT
*NETWORK NAME*
Terminal will fail to connect if Wi-Fi
network is unavailable.
Terminal will prompt user to manually
enter Wi-Fi network details.
Select YES to manually enter details.
Follow screen prompts.
Select NO to start network scan.
Select RETRY and attempt to connect
to the currently configured network again.
Wi-Fi NETWORKING
MANUALLY ENTER
Wi-Fi DETAILS?
NO RETRY YES
If you have selected NO the terminal will
perform an automatic scan for available
Wi-Fi networks.
SCANNING FOR
Wi-Fi NETWORKS
Purchase + Cash OutCongured Network Not Available
8
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
Wi-Fi SETUP
Type in your Wi-Fi network password using
the alpha/numeric keys. Please ensure you
have the password entered correctly in
upper and lower case letters. Press CLEAR
key to backspace. Press ENTER key to finish.
(The alpha/numeric keys use a scrolling
method to change through numbers and
upper case and lowercase letters).
ENTER WPA
PASSWORD
CLEAR
A list of available Wi-Fi networks will be
displayed on screen.
Use F1/F2 keys to scroll and highlight
required network. Press ENTER key to
select.
If required network name is not displayed
check that Wi-Fi device is broadcasting
and press BACK key to rescan.
NETWORKNAME1
NETWORKNAME2
Wait while the terminal performs network
search and connect.
Wi-Fi
SEARCHING
FOR NETWORK
9
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
Wi-Fi signal icon in top left corner
of screen will light up to indicate
connection was successful.
Wi-Fi
CONNECTED TO
**NETWORK NAME**
Terminal will connect to selected Wi-Fi
network.
Wi-Fi
CONNECTING TO
**NETWORK NAME**
Wi-Fi SETUP
Terminal will run through automatic startup and initialisation process.
Terminal is ready to be connected
to integrated POS solution.
16:57 11 Jan 2015
EFTPOS READY
ENTER AMOUNT
MENU
10
For EFTPOS terminal issues contact the 24/7 TECHNICAL HELPDESK SUPPORT 1800 433 876 - Option 2
Wi-Fi SETUP
Press 0on the terminal to view its IP address.
This will need to be correctly entered into
the POS to make the connection between
them.
If you are using T2G and Smartlink apps for
iPad, the IP address should be entered into
the settings in the Smartlink app.
16:57 11 Jan 2015
EFTPOS READY
ENTER AMOUNT
192.xxx.xxx.xxx
From idle screen:
Press MENU + 7 +8 +1 to access the
Wi-Fi settings menu.
16:57 11 Jan 2015
EFTPOS READY
ENTER AMOUNT
MENU
Changing Networks
1. SSID
2. Wi-Fi SECURITY
3. IP CONFIG
4. NETWORKS
BACK
Press 4to scan for available Wi-Fi
networks.
Indice
Altri manuali SmartPay Terminale di pagamento
SmartPay
SmartPay PAX D210E Manuale utente
SmartPay
SmartPay D210E Manuale utente
SmartPay
SmartPay PAX S800 Manuale utente
SmartPay
SmartPay PAX S920 Manuale utente
SmartPay
SmartPay PAX S800 Manuale utente
SmartPay
SmartPay SmartConnect Manuale utente
SmartPay
SmartPay PAX S80 Manuale utente
SmartPay
SmartPay PAX S800 Manuale utente
SmartPay
SmartPay Pax D210 Manuale utente
SmartPay
SmartPay PAX S920 Manuale utente
SmartPay
SmartPay PAX S920 Manuale utente
SmartPay
SmartPay PAX S300 Manuale utente
SmartPay
SmartPay PAX S900 Manuale utente
SmartPay
SmartPay PAX S900 Manuale utente
SmartPay
SmartPay PAX S920 Manuale utente
SmartPay
SmartPay PAX S920 Manuale utente
SmartPay
SmartPay Pax One-Piece S920 Manuale utente
SmartPay
SmartPay PAX S80c Manuale utente
SmartPay
SmartPay PAX S900 Manuale utente
SmartPay
SmartPay EFTPOS Manuale utente
Manuali Terminale di pagamento popolari di altre marche
Ingenico
Ingenico iWL250B Manuale utente
Optimum
Optimum M4230 Manuale utente
Triton
Triton RL5000 Manuale utente
Ingenico group
Ingenico group Lane/8000 Manuale utente
Gilbarco
Gilbarco FlexPay IV CRIND Manuale di installazione e funzionamento
Infinite Peripherals
Infinite Peripherals Infinea Tab Lite Manuale utente
