Sonnen eco Gen3.1 Manuale utente
Operation and user manual
sonnen eco Gen 3.1
eco
operation and user
manual
Dear sonnen battery owner,
Welcome to the future of energy storage with your sonnen smart energy management
system! By adding a sonnen energy storage system to your home, you are joining a
growing community of over 35,000 households around the world who are using clean and
reliable energy to power their lives.
Below are instructions on how to virtually access your sonnen smart battery system using
the sonnen Web Portal and the sonnenApp. Your login information is:
Serial Number User Name Password (keep this private)
The sonnen Web Portal
You can access our Internet portal from any web browser.
The Portal shows the energy produced and consumed by your
home and stored in your sonnen smart battery, throughout
the day.
1. Log into https://my.sonnen-batterie.com
2. Enter the username and password shown above
3. Refer to page 13 for more information
The sonnenApp
With the sonnenApp, you can also use a smartphone or tablet to
monitor your sonnen smart battery on the go.
1. Download the sonnenApp for Android or Apple
2. Create an account and select “Pair new sonnenBatterie”
3. Enter the serial number and password above and “Pair now”
4. Use on screen options to navigate
This manual refers to:
Product: eco Gen3.1
Latest revision: 08/2019
Version: 1.0
If you need help or service, contact sonnen Service Line at
1 (818) 824-6363 Monday-Friday 8AM-8PM EST,
Copyright
This publication, including all photographs, illustrations and
software, is protected under international copyright laws, with
all rights reserved. Neither this manual, nor any of the material
contained herein, may be reproduced without written consent of the
author.
© Copyright 2019
Disclaimer
The information in this document is subject to change without
notice. The manufacturer makes no representations or warranties
with respect to the contents hereof and specifically disclaims any
implied warranties of merchantability or fitness for any particular
purpose. The manufacturer reserves the right to revise this
publication and to make changes in the content hereof without
obligation of the manufacturer to notify any person of such revision
or changes.
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Contents
About this manual 1
Target audience ..............................................1
Terminology.....................................................1
Symbols used...................................................1
Safety 2
Intended use ..................................................2
Prohibited uses ..............................................2
General warnings ..........................................2
General safety instructions..........................2
Fire-related instructions...............................3
Battery module information ....................... 4
Specifications 5
Dimensions.....................................................6
Key components .........................................6
Description of use 7
Modes of operation ......................................7
Electrical connection..................................10
Powering up 11
Turning the system on.................................. 11
Turning the battery modules on ................. 11
Turning the storage unit on......................... 11
Powering down 12
Shutting the storage unit down................. 12
Turn off battery modules............................ 12
Recycling and certificates.......................... 12
Digital interface 13
Internet portal ............................................. 13
Establish connection to the Internet........ 13
Internet portal ............................................. 13
Direct access to the storage unit...............17
Maintenance and care 20
Function control ........................................ 20
Care of the storage system ...................... 20
Appendix 1. Nameplates and labels 21
Appendix 2. Glossary 23
Appendix 3. Warranty 25
Figures
Fig. 1 Power LED..........................................................................3
Fig. 2 Storage system dimensions.............................................6
Fig. 3 eco Gen 3.1 key components ..........................................6
Fig. 4 Energy flow .......................................................................7
Fig. 5 Self-consumption mode ..................................................7
Fig. 6 Backup mode.................................................................... 8
Fig. 7 Generator auto-start functionality ................................9
Fig. 8 Battery module power button....................................... 11
Fig. 9 Pre-charge switch and circuit breaker ......................... 11
Fig. 10 F1 circuit breaker........................................................... 12
Fig. 11 Login window .................................................................. 13
Fig. 12 Portal overview screen.................................................14
Fig. 13 Status view .....................................................................14
Fig. 14 History view................................................................... 15
Fig. 15 History view overlays.................................................... 15
Fig. 16 History view week view................................................ 15
Fig. 17 Specific data history...................................................... 16
Fig. 18 Typical history graph..................................................... 16
Fig. 19 Typical history graph values......................................... 16
Fig. 20 Storage unit configure ................................................ 17
Fig. 21 Storage unit dashboard ................................................ 17
Fig. 22 Operating mode settings ............................................ 17
Fig. 23 Backup buffer ............................................................... 18
Fig. 24 Grid enable option ....................................................... 18
Fig. 25 Re-enable microgrid.................................................... 18
Fig. 26 System information...................................................... 19
Tables
Table 1 Specifications ..................................................................5
Table 2 Required open ports for storage system.................. 13
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1
About this manual
This manual describes the installation and
operation of the sonnen eco Gen 3.1 storage
system. Read this manual carefully before
beginning work and keep it near the storage
system.
Target audience
This document is intended for the following
audiences:
• Installer of the storage system
• Operator and end user
Some actions described in this document must
only be performed by a trained and certified
electrician. These actions are marked as follows:
Trained, electrically qualified person only!
Trained, electrically qualified persons are:
• Service partners authorized by sonnen Inc.
• Trained, electrically qualified persons with
knowledge of all applicable regulations and
standards.
• Trained, electrically qualified persons who have
attended the training provided by sonnen.
Terminology
This document refers to the sonnen eco Gen 3.1
as a storage system.
This manual refers to the building being serviced
by the storage system as a “house,” but the sonnen
eco Gen 3.1 can be installed in any number of
buildings or sites powered by AC electricity.
For a full glossary of terms used in this manual,
refer to Appendix 2.
Symbols used
Warnings
WARNING WORD
Warnings are indicated by this
symbol and a warning word, which
indicates the severity of the
danger. Along with the warning
are instructions for avoiding the
danger.
The following warning words are used:
• ATTENTION indicates possible material
damages.
• CAUTION indicates a possible hazardous
situation which could result in minor or
moderate injury.
• WARNING indicates a possible hazardous
situation which could result in death or serious
injury.
• DANGER indicates an imminent hazardous
situation which will result in death or serious
injury.
Important information
Important information without danger
to injury, death, or material damage is
indicated by this symbol.
Actions
Actions to be taken are marked with a ▶. For
example:
▶Read this manual thoroughly before operating
the storage unit.
Electrical symbols
Indicates protective earth (ground).
Nindicates the connection for the neutral
conductor on permanently installed equipment.
2
Safety
Intended use
Any use of the system other than the intended
use can cause serious injury, death, and damage to
the product or other assets.
• The storage system must only be used to store
electrical power.
• The storage system must only be used with the
battery modules provided.
• The storage system is intended for indoor use
only.
• The intended use includes knowledge
and application of the information in this
installation and operating manual as well as all
delivered product documentation.
Failure to comply with the warranty
conditions and the information listed in
this installation and operating manual
will void any warranty claims.
Prohibited uses
DANGER
Danger to life due to electric
shock!
Even if the utility grid fails, the
storage system will continue
delivering power. Before servicing
the storage system:
▶Turn off the storage system.
▶Turn off the main disconnect
circuit breaker.
Only authorized electrically
qualified persons can perform work
on electrical parts.
• Do not use the storage system in vehicles.
• Do not use the storage system in wet locations.
• Do not use the storage system in areas at risk
of explosion (flour dust, sawdust, etc.).
• Do not expose the storage system to direct
sunlight.
• Do not use the storage system in areas where
the ammonia content of the air exceeds 20
ppm.
• Do not use the storage system when corrosive
gases are present.
• Do not use the storage system higher than
9,842 feet (3,000 meters) above sea-level.
• Do not operate the storage system at
temperatures outside of the allowed ambient
temperature range of 41°F - 113°F (5°C - 45°C).
• Do not operate the storage system at a
humidity higher than 90%.
General warnings
Attention
ATTENTION
Damaging of the battery
modules by deep discharge!
If the battery modules are
disconnected from a power source
for longer than six months, they
can be damaged by excessive
discharge.
▶If the storage system has been
disconnected from an AC source
for six months, connect it to the
AC power source and allow it to
charge the battery modules to
100%.
General safety instructions
• Do not modify the storage system.
• Do not use the storage system if it has been
damaged.
• Ensure the following regulations are observed
in the installation and connection of the
storage system and the PV system:
‒Local, regional, national, and international
regulations and guidelines
‒National Electric Code
‒ANSI/NFPA 70
‒Requirements of the servicing utility
• Ensure that all safety systems are in perfect
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