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Digital Music Player

NW-E393/E394/E395

Use this manual when you have troubles or when you need to know how to use your

WALKMAN®.

The color of Walkman sold in some countries/regions may differ from those shown above.

The recommended application for Windows computer has been changed to “Music

Center for PC”.

Help Guide

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Table Of Contents

Help Guide NW-E393/E394/E395 i

Getting Started 3

Customer Registration Website 24

Customer registration website 73

Before Use 25

Before first use 75

Walkman instruction manuals 77

How to use the operating explanations 78

Enjoying Using Your Walkman 26

3 steps to listening to music 80

Various ways to enjoy using your Walkman 83

Parts and Controls 27

Parts and controls 84

Power/Charging 28

Turning the power on 87

Turning the power off 89

Using the HOLD switch 91

Charging the battery 93

Extending the battery life 95

Notes on charging the battery 97

Initial Settings 30

Selecting the display language 99

Basic Operations 4

Home Menu/Option Menu 31

Home menu 100

How to use the Home menu 102

How to use the option menu 104

List of icons displayed in the information area 106

Connecting Your Walkman to Your Computer 32

Connecting to a computer 108

Notes on connecting your Walkman to a computer 110

Initializing/Updating 33

Restarting your Walkman 111

Resetting to the factory settings 113

Formatting memory 114

Updating the system software of your Walkman 116

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Displaying your Walkman information 118

Transferring/Deleting Content 5

Operation Flow for Transferring Content to Your Walkman 34

Preparing content using a Windows computer 119

Preparing content using a Mac computer 121

Installing Music Center for PC 35

About Music Center for PC 123

Installing Music Center for PC 124

Installing Content Transfer 36

About Content Transfer 126

Installing Content Transfer 127

Importing Content to the Software 37

Importing and transferring content from media using Music Center for PC

129

Importing content on your Windows computer into Music Center for PC 131

Transferring Content to Your Walkman 38

Transferring content using Music Center for PC 133

Transferring content using Content Transfer 135

Transferring content using Explorer 137

Transferring content using the Finder 139

Notes for transferring content such as music from your computer 141

Deleting Content from Your Walkman 39

Deleting content from your Walkman using Music Center for PC 143

Deleting content from your Walkman using Content Transfer 145

Deleting content from your Walkman using Explorer 147

Deleting content from your Walkman using the Finder 149

Operating with Music Center for PC 40

Deleting content imported to Music Center for PC 151

Music 6

Playing Music 41

Preparing music 153

Playing music 155

Browsing the music list screen 157

Volume operation (Only for countries/areas complying with European

Directives) 159

Browsing the music playback screen 160

Music playback operations 162

Searching for songs 164

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Playing playlist songs 166

Choosing an album from the cover art images 168

Deleting Songs 43

Deleting songs 170

Music Settings 44

Shuffle playback 172

Repeat playback 174

Customizing sound quality settings 176

Presetting your equalizer settings 178

Photos 7

Viewing Photos 45

Preparing photos 180

Viewing photos 182

Browsing the photo screen 184

Operations on the photo screen 186

Browsing photos using the Slide Show function 188

Deleting photos 190

Photo Settings 47

Changing the photo information display setting 192

Playing the Slide Show repeatedly 194

FM Radio 8

Listening to FM Radio 48

Listening to FM radio 195

Browsing the FM radio screen 197

FM radio operations 199

Presetting broadcast stations automatically 201

Presetting broadcast stations manually 203

Deleting preset broadcast stations 205

FM Radio Settings 50

Changing the FM radio scan sensitivity 207

Setting monaural/auto for FM radio 208

Settings 9

Music Settings 51

Shuffle playback 172

Repeat playback 174

Customizing sound quality settings 176

Presetting your equalizer settings 178

Photo Settings 52

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Changing the photo information display setting 192

Playing the Slide Show repeatedly 194

FM Radio Settings 53

Changing the FM radio scan sensitivity 207

Setting monaural/auto for FM radio 208

Sleep Timer Settings 54

Setting the sleep timer 209

Common Settings 55

Displaying your Walkman information 118

Limiting the volume 211

Setting the operation sound 212

Setting the screen off timer 213

Adjusting the screen brightness 214

Resetting to the factory settings 113

Formatting memory 114

Language Settings 57

Selecting the display language 99

Announcement 10

Precautions 58

Notes on handling your Walkman 215

Notes on headphones 219

Notes on the software 220

Maintenance of your Walkman 221

Customer Support Website 59

Customer support website 222

Specifications 11

Specifications 60

Specifications 224

Battery life 226

Maximum recordable number of songs and time (Approx.) 227

Supported formats 229

System requirements 231

Contents 233

Troubleshooting 12

What Can I Do to Solve a Problem? 62

What can I do to solve a problem? 234

Customer support website 222

Q&A 13

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Operation 63

Your Walkman does not operate or the power does not turn on. 236

Your Walkman does not work properly. 238

Your Walkman power turns off or on automatically. 239

You want your Walkman screen to stay on longer before it turns off

automatically. 240

A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman

was washed in the washing machine. 241

You want to back up the content such as music stored on your Walkman.

242

You want to find the product name (model name) of your Walkman. 243

An alarm (beep) is heard and the message [Check the volume level] is

displayed. 244

Sound 65

There is no sound. 245

Content such as music suddenly stops during playback. 246

Noise is generated. 247

Volume cannot be turned up, or the volume remains low when the playback

volume is turned up. 249

Sound can only be heard from one side of the headphones. 250

Sound is interrupted or skips. 251

The sound effect settings do not seem to have any effect. 252

Power 66

You cannot charge your Walkman. 253

How long is the life of the built-in rechargeable battery? 255

The rechargeable battery needs to be replaced. 256

The battery life is short. 257

How long is the standard battery duration? 259

How long does it take to charge the battery? 260

Connection to a Computer 67

The computer does not recognize your Walkman. 261

Even if you use "Safely Remove Hardware" on the computer, [Connected

USB. The player cannot be operated.] remains displayed on your Walkman

screen. 263

You cannot install software to your computer. 264

The progress bar on the install screen does not proceed while installing the

software. 266

Your Walkman is not recognized by Music Center for PC. 267

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Content such as music cannot be transferred from the computer to your

Walkman. 268

Displaying/Playing/Deleting Content 68

You cannot play content such as music transferred to your Walkman. 270

Songs are not played back in the expected order. 272

Content such as music suddenly stops during playback. 246

Playback progresses to the next album when repeat playback is set. 274

Songs are only played within a limited range such as within one album. 275

Songs are not displayed in the order they were transferred in. 276

The content such as music is displayed repeatedly. 277

Thumbnails such as cover art are not displayed. 278

[ □ ] is displayed in the screen. 280

[Unknown] is displayed for the album name or artist name. 281

You cannot delete content such as music using the Walkman functions.

282

FM Radio 70

You cannot hear FM radio broadcasts. 284

There is a lot of noise in an FM radio broadcast and the sound quality is poor.

285

Other 71

Your Walkman gets warm. 286

Message 72

Message list 287

How to Use 14

Troubleshooting 21

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Go to Page Top

Getting Started

Basic Operations

Transferring/Deleting Content

Music

Photos

FM Radio

Settings

Announcement

Specifications

Troubleshooting

How to Use

Troubleshooting

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Q&A

How to Use

Troubleshooting

4-579-798-12(1)

List of Topics

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Back Back to Top

Go to Page Top

Digital Music Player

NW-E393/E394/E395

Getting Started

Customer Registration Website

Before Use

Enjoying Using Your Walkman

Parts and Controls

Power/Charging

Initial Settings

Help Guide

How to Use

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