Spectra T50e Manuale

Service Procedure Quick Reference

Memory Card Replacement

T50e

August 2017 V2

Page 1 of 2

Not a substitute for the official published procedural guide.

Detailed instructions/videos located at support.spectralogic.com

Tools & Supplies

New flash memory card from Spectra Logic

#1 Phillips screwdriver

USB flash drive (FAT32)

oWith saved library configuration and/or MLM/DLM database –if available

oFor collecting Auto-support Log File (ASL)

Estimated Time

20 Minutes

ESD Protection

Required

Library Power

Off

Data I/O Operations:

Discontinue

Verify with customer that data I/O to all drives has halted

Robotic Movement

Discontinue

Verify robotic movement has halted

Verify with customer that move requests from host have been halted

Admin./Superuser

BlueScale Login

Required

Considerations

It is recommended that all tapes are removed from drives by customer before

procedure to avoid potential stuck tapes after power-up

Verify customer has a current backup*of the following (if applicable):

oLibrary configuration

oMLM and DLM databases

oEncryption keys

* Due to high probability of corruption, it is not recommended to attempt backup of

library configuration, MLM/DLM database or encryption keys if memory card being

replaced is faulty

Refer to the “Spectra T50e Flash (SD) Card Installation Instructions”service

guide for a list of information that should be documented by customer prior to

service

Service Procedure Quick Reference

Memory Card Replacement

T50e

August 2017 V2

Page 2 of 2

Not a substitute for the official published procedural guide.

Detailed instructions/videos located at support.spectralogic.com

Procedure Overview

1. Power off library

2. On the installed LCM, remove SD memory card cover

3. Eject card by pushing on the card until it clicks and is released from the slot

4. Install the new memory card into the LCM by pushing card into slot until it clicks

5. Replace memory card cover

6. Power on library

7. Calibrate front panel according to on-screen instructions

8. If available, restore saved library configuration and MLM/DLM database from USB

flash drive

Insert USB flash drive into LCM USB slot

In BlueScale, login as superuser/administrator, navigate to and run the

following utilities:

Maintenance > Utilities > Show Advanced > Next > Restore Library

Configuration from USB > Select > select configuration file to restore from drop-

down list > Run

Maintenance > Utilities > Show Advanced > Next > Restore MLM Database

from USB > Select > select database file to restore from drop-down List > Run

Remove USB flash memory device from LCM

If a saved library configuration is not available, the customer must

manually reconfigure the library (reference T50e User Manual)

9. Create an Auto-support Log File (ASL) and forward to Spectra Technical Support

Obtain permission from customer prior to performing this step

ASL’s do not contain sensitive customer information such as passwords,

encryption keys etc.

Reference knowledge base article KBA-02265 (Spectra Support Portal)

10. Old memory card can be discarded/destroyed

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