To access the settings menu do a right-click with mouse at the scanning screen, and then enter the
password which by default is 123456
1. Go into Face Settings and turn OFF the Monocular Live option, save & restart. This option
simply tries to determine if it is a live individual before scanning (rather than a prankster
holding up a photo) but it makes the device a lot less responsive so it's best to turn it off.
2. Go back into Face Settings and turn OFF the Mask Detection mode, if you don't mind the
device not prompting to wear a mask. With this setting off the device runs even quicker and is
more responsive than normal - people can still wear masks it just won't try to figure out if they
are or not. Save & restart the device.
* Note this is optional and only gives a minor boost to performance.
3. Go into the Temperature Settings and change the Effective Temperature from 97 to 95, save &
restart. This parameter means that anything UNDER that value will be ignored as if not
human, though it will prompt about aligning due to sensing motion. Until the device has been
calibrated for your location though, it could be erroneously reading people under 97.
4. Go into the General Settings and then into Information Display Settings, turn OFF the Hide
Temperature option, save & restart. This way you can see what the device is actually reading
someone at.
5. After these steps are done you can go back into the Temperature Settings and then use the
Automatic Calibration option.
Here is a video showcasing how to do that: https://youtu.be/KhRFXHYEZMI
6. Another important consideration is how cold it is outdoors. Neither this device or any other
non-internal thermometer can give a good reading if people are coming in from cold & windy
outdoors unless they linger around for a minute or two after coming indoors to normalize their
surface temperature.
7. Also important to remember is that the device needs to identify motion in front of it as a
person before it will give a reading, until then it will just say to 'align with the red dot'. This
means you need to be aware of too many facial/head accessories such as hats / earmuffs /
glasses / scarfs / or masks that have wild patterns or cartoon faces on them. These things can
disrupt the device from giving a scan and instead only saying to 'align with the red dot'.
Once these changes are done the device should be far more responsive and reliable.
Quick Start Guide v2 Device First Time Setup
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