Spire Payments SPp30 Manuale utente
PIN Pad with
attached cable
SPp30 Retail PIN Pad
Quick Reference Guide
© 2016 Spire Payments Holdings S.a.r.l. All rights reserved. All information is subject to
change without notice and Spire Payments does not warrant the information’s accuracy
or correctness.
Spire Payments and the Spire Payments logo are trademarks, service marks or registered
trademarks or service marks of Spire Payments Holdings S.a.r.l. All other trademarks are the
property of their respective owners.
Any Spire Payments software described in this document is subject to a Software License
Agreement. Please refer to the Software License Agreement for information regarding
the terms of use.
Step 1. PIN Pad cable exchange
• The SPp30 PIN Pad is designed to be connected to various
types of device and is consequently supplied with a pre-
tted cable.
• If an alternative cable is to be tted (supplied separately)
please follow the procedure below. Alternatively go to
step3.
• The interface with the PIN Pad is identical regardless of
cable type.
• Place the PIN Pad face down on a at surface and
remove the two small pozidriv screws located on the
small hatch at the top of the casing. (g. 1)
• Remove the small hatch by pushing upwards on the tab
located at its base. Pull gently to remove the pre-tted
cable. (g. 2)
What you have received: • Push the white 12-way connector of the alternative
cable into the PIN Pad. It will only t in one orientation.
Do not use unnecessary force. (g. 3)
• Locate the rubber strain relief moulding into the recess
in the PIN Pad’s top cover. (g. 4)
• Re-t the small hatch and replace the two pozidriv
screws. (g. 5)
Step 2. PIN Pad cable termination
There are various dierent cable options, each of which has its
own unique terminations.
• Option 1 (g. 6) has a single USB termination.
• Option 2 (g. 7) has a double USB termination.
• Option 3 (g. 8) has as an RS232 connector and an
additional spliced USB power supply cable.
• Option 4 (g. 9) has an Ethernet connector and an
additional spliced USB power supply cable.
Step 3. SAM(s) tment
• If your installation requires the tment of SAMs, place the
PIN Pad face down on a at surface and remove the SAM
cover by applying pressure with your thumb on the ribbed
oval and sliding downwards. (g. 10)
• Insert the SAM(s) following your installation procedures.
(g. 11)
• Replace the cover. (g. 12)
• Remove the protective lm from the display.
fig. 8
fig. 6
fig. 9
fig. 7
fig. 11fig. 10 fig. 12
fig. 2fig. 1 fig. 3
fig. 5fig. 4
Troubleshooting
In the unlikely event you experience issues with this product,
please follow the relevant procedure detailed below. If this
does not resolve the issue, please visit www.spirepayments.
com or your solution provider for further assistance.
No display
• Check the cable is secure with the EFTPOS device.
• If the cable has an external power supply ensure it is
turned on and operational.
Cannot read Cards
• Ensure the magstripe card has swiped in the correct
orientation.
• Ensure the Chip Card has been inserted in the correct
orientation.
• Ensure the contactless card has been placed at a distance
of 0 to 4 cm from the device display.
• Test with another card of the same type.
Spire Payments Holdings S.à.r.l. Proprietary Information
www.spirepayments.com
English Language 160316-10
Caution and Safety Instructions
• Do not attempt to disassemble, service or repair any part.
• Do not use if damaged or with signs of tampering.
• Only use the supplied power adapter with an electrical
outlet of the correct rating.
• To avoid the potential hazard of electrical shock do not use
in wet environments or during an electrical storm.
• Do not use in proximity of potentially ammable gases or
substances.
• Ensure cables used do not cause a trip hazard or risk the
device being dropped on to a hard surface.
• Do not expose to excessive heat or cold. Only operate
between 0 °C and 40 °C.
• Before cleaning, disconnect from the electrical outlet. Use
only a dry or dampened soft cloth.
• Do not immerse, use liquids, sprays or aerosol cleaners.
Clean all spillages quickly.
• Dispose any part in an environmentally sound manner and
in accordance with local laws.
• Spire Payments will not be held liable for any damage
resulting from user operation that does not comply with
the guidance stated.
SPp30 Retail PIN Pad
Quick Reference Guide
Declaration of Conformity and Compliance
EU Compliance Statement:
Spire Payments Holdings S.à.r.l. hereby declares that this device is
in compliance with the essential requirements and other relevant
provisions of the R&TTE Directive and the Directive on the restriction
of the use of certain hazardous substances in electrical and electronic
equipment.
A copy of the EU Declaration of Conformity is available online at:
www.spirepayments.com
PCI PTS • The PCI Notice and Installation Guidance is available online
at: www.spirepayments.com
Altri manuali Spire Payments Terminale di pagamento
Manuali Terminale di pagamento popolari di altre marche
Ingenico
Ingenico iWL250B Manuale utente
Optimum
Optimum M4230 Manuale utente
Triton
Triton RL5000 Manuale utente
Ingenico group
Ingenico group Lane/8000 Manuale utente
Gilbarco
Gilbarco FlexPay IV CRIND Manuale di installazione e funzionamento
Infinite Peripherals
Infinite Peripherals Infinea Tab Lite Manuale utente
