SUPPORT, SAFETY AND WARRANTY
ii SpotCell 612 Adaptive Repeater
Limited Warranty and Limitation of Warranty
1. What is Covered and for How Long?
Spotwave Wireless Inc. (“Spotwave”) warrants to the original Purchaser that the
Spotwave SpotCell System (the “System”) is free from defects in material and
workmanship under normal use and service for a period of 12 months from the
date of shipment from Spotwave (the “Limited Warranty Period”).
2. What is Not Covered?
This Limited Warranty is conditioned upon proper use of the System by the
Purchaser. This Limited Warranty does not cover (and will become null and void
in the event of): (a) defects or damage resulting from accident, misuse, abuse,
neglect, unusual physical, electrical or electromechanical stress, modification of
the System or any part thereof, or cosmetic damage; (b) removal, alteration or
defacing of the serial number or other identifying marks on the System; (c) all
plastic surfaces and other externally exposed components that are scratched or
damaged due to normal use; (d) malfunctions resulting from the use of the System
in conjunction with accessories, products or (ancillary) or peripheral equipment
not provided by Spotwave; or (e) defects or damage from unauthorized or
improper testing, operation, maintenance, installation, servicing or adjustment of
the System. Any repairs or replacements provided by Spotwave outside of the
Limited Warranty Period (including repairs to or replacement after the end of the
Warranty Period), or in excess of the services provided during the Limited
Warranty Period, will subject to Spotwave's then prevailing rates.
3. What are Spotwave's Obligations and how do you make a claim?
During the Limited Warranty Period, Spotwave will repair or replace, at
Spotwave's sole option, without charge to Purchaser, any defective component of
the System, provided that the System is returned promptly upon discovery of the
defect and during the Limited Warranty Period. To obtain service, Systems must
be returned to an authorized service facility in the original packaging or
packaging adequate for shipping, accompanied by Purchaser's sales receipt or
comparable substitute proof of sale showing the date of purchase and the serial
number of the System. A valid RMA is required prior to any return.
To locate your nearest authorized service facility, call Spotwave
Customer Service at 1-877-610-9586
.
Spotwave may, at Spotwave's sole option, use rebuilt, reconditioned, or new parts
or components when repairing any System or replace a System with a rebuilt,
reconditioned or new System. Repaired Systems will be warranted for a period
equal to the remainder of the original Limited Warranty Period for the original
System or for 90 days, whichever is longer. All replaced parts, components, boards
or equipment shall become the property of Spotwave. If Spotwave determines that
any System is not covered by this Limited Warranty, Purchaser must pay the costs
for all parts, shipping, and labor charges for the repair or return of such System.
4. What are the Limits on Spotwave's Liability?
