Sprint S1000R Manuale utente

S1000R

User Guide

[UG template version 16a]

sprint_commscope_S1000R_ug_en_112016_d1

TOC i

Table of Contents

Introduction .............................................................................................................................................1

Using this guide...............................................................................................................................2

Getting Started ................................................................................................................................3

What's in the box......................................................................................................................3

Setup at a glance.....................................................................................................................4

Setting up your S1000R...........................................................................................................5

Begin Self-Installation ..............................................................................................................8

Configuring the S1000R Router.......................................................................................................9

Logging into the router.............................................................................................................9

Configuring WiFi service ........................................................................................................10

Using the S1000R..........................................................................................................................20

How the S1000R works..........................................................................................................20

?????.............................................................................................................................20

Maintenance..........................................................................................................................20

Troubleshooting.............................................................................................................................21

Router connection problems...................................................................................................21

LED quick reference...............................................................................................................22

Using LEDs............................................................................................................................22

Resetting the S1000R............................................................................................................24

FAQs.....................................................................................................................................25

Why does the S1000R need an external GPS antenna?.................................................25

What should I do if the GPS fails to acquire a lock? ........................................................25

What happens to the S1000R if there is a power outage or if you lose Internet access?..25

Can you move the S1000R to another location?.............................................................25

Getting help ...........................................................................................................................25

Safety information..........................................................................................................................26

General precautions...............................................................................................................26

FCC information.....................................................................................................................26

! FCC radiation exposure statement................................................................................26

FCC Part 15...................................................................................................................27

Introduction

The S1000R is a variant of CommScope’s S1000 platform that uses LTE relay for backhaul connection to

Sprint’s core network.

The S1000R combines S1000 hardware with Sercomm’s Customer Premise Equipment (CPE) module. The

CPE module provides access to user equipment through the backhaul.

The S1000’s WAN Ethernet port connects to the CPEmodule’s LANEthernet port internally, providing data

communication, management and packet forwarding.

Using this guide 2

Using this guide

This user guide introduces you to the services and features of the S1000R. The guide is divided into the

following chapters:

●Getting Started

●Configuring the S1000R Router

●Using the S1000R

●Troubleshooting

●Safety information

It is important that you read each section and note any special requirements before you use the device.

Please read the Safety information to learn about how to safely use your device.

Failure to read and follow the safety information in this user guide may result in

serious bodily injury, death, or property damage.

Getting Started 3

Getting Started

This chapter describes the contents of the box and setting up your S1000R.

●What's in the box

●Setup at a glance

●Setting up your S1000R

●Begin Self-Installation

NOTE: When you complete this section, configure WiFi and other services in Configuring the S1000R

Router.

What's in the box

Ensure that the following items are in the box, along with theQuick Start Guide.

Getting Started 4

Setup at a glance

The following diagram shows a typical S1000R setup.

Place the unit on its side on a flat surface to expose the bottom of the unit.

Getting Started 5

Setting up your S1000R

Follow these steps to install your S1000R inside your office or other location.

Place the unit

The following diagram shows a typical placement of an S1000R in a building.

Place the device:

●In an elevated location, such as the top of a bookshelf or on a window sill.

●Position the 5 LEDs away from the window to maximize accessibility to Macro signals

●Within reach of an electrical outlet

NOTE: Do not put the device next to any devices that may cause radio interference.

Getting Started 6

Connect the external GPS antenna

1. Connect the external GPS cable to the GPS port on the bottom of the unit.

2. Position the GPS antenna module on a flat surface near a closed window.

NOTE: You may defer step 2 until after the unit has been placed upright in the next section.

Do not place the GPS antenna:

●Outdoors; it is not weatherproof.

●Behind large, heavy objects such as furniture; doing so could affect the signal.

NOTE: After initial installation, GPS may take 30-40 minutes to get a GPS time fix.

Getting Started 7

Connect the power supply

1. Plug the power supply connector into the black power port.

Stand the unit upright and carefully move all cables so they come out of one long end of the unit.

There is room for cables to come out from beneath the unit once it is placed upright.

1. Plug the other end of the power cable into an available electrical outlet. (We recommend a surge

protected outlet.)

Getting Started 8

Begin Self-Installation

When you power on your S1000R for the first time, it will go through an automated setup sequence.

1. During boot-up the device LEDs will be solid green for a few seconds during initial hardware tests.

This takes approximately 8 to 10 seconds.

2. The WAN LED will turn solid green; all other LEDs will be OFF. This takes approximately 8 to 10

seconds.

3. The WAN LED will stay solid green; all other LEDs will blink red.

NOTE: Steps 1 through 3 are expected behavior.

4. The NET LED will turn solid green. This will take approximately 15 minutes.

NOTE: If the WAN or NET LEDs are solid red after 15 minutes, talk to your IT administrator to diagnose

problems with your internet connection.

5. This is a good time to take a break.

The device will go continue the self-installation process. During this time the device may download

software images and perform automatic synchronization. The device may also restart a couple of

times.

Return after 60 minutes and check the LEDs. All LEDs should be solid green.

LED Label

Description when solid Green

WAN

Successful connection to the local LAN

NET

Successful connection to Sprint’s Core Network

GPS

GPS lock achieved

LTE

4G Data Services are available

WIFI

WiFi Services are available

NOTE: If all LEDs are not solid green call Customer Care as described in Getting help.

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