Sprint PROTEGE 3X8 Manuale utente

PROTEGÉ®3X8

Digital Hybrid Key System

Single Line Telephone User Guide

Mat Code 699013

QUICK GUIDE TO FEATURE CODES

Feature Code

ALARM CLOCK #92

CANCEL ALARM CLOCK #*92

BARGE IN#72

CALLBACK # 91

CANCEL CALLBACK #*91

CALL FORWARD #2X

CANCEL CALL FORWARD #2

CALL PARK ANSWER #73

CALL PICKUP (DIRECT) #53

CALL PICKUP (GROUP) #54

CAMP ON(EXT)2

CAMP ON(TRUNK)#

DONOT DISTURB (DND) #4

HOLD FLASH

HOLD RETRIEVE *6

HOLD RETRIEVE

FROM ANOTHER EXTENSION *7

Feature Code

LAST NUMBER REDIAL (LNR) #8

MESSAGES/SENDING #96

MESSAGES/CANCELING # * 96 *

PAGING (ALL) #500

PAGING (EXTERNAL) #501

PAGING (ALL & EXTERNAL) #502

PAGING (GROUP) #503

PAGING ANSWER #59

RETRIEVE VOICE MAIL MESSAGE #64

SPEED DIAL NUMBER PROGRAMMING #1

TRANSFER FLASH

VOICE TO RING INTERCHANGE *

VOICE MAIL GROUP 82

User Guide 699013.qxd 1/26/00 11:09 AM Page 1

QUICK GUIDE TO NUMBERING

DEFAULT PROTEGÉ YOUR COMPANY’S

RESOURCE DIRECTORYNUMBERS DIRECTORYNUMBERS

Extension Numbers 10-17, 58-65 _______________

Extension Group Numbers 1-4 _______________

Line Numbers 1-3 _______________

Line Group Numbers 1-2 _______________

System Speed Dial Numbers 20-99 _______________

Individual Speed Dial Numbers 00-19 _______________

Voice Mail Access 82 _______________

INDIVIDUAL SPEED DIAL NUMBERS

NUMBER ACTUAL DETAIL

00 ______ ____________________________________

01 ______ ____________________________________

02 ______ ____________________________________

03 ______ ____________________________________

04 ______ ____________________________________

05 ______ ____________________________________

06 ______ ____________________________________

07 ______ ____________________________________

08 ______ ____________________________________

09 ______ ____________________________________

10 ______ ____________________________________

11 ______ ____________________________________

12 ______ ____________________________________

13 ______ ____________________________________

14 ______ ____________________________________

15 ______ ____________________________________

16 ______ ____________________________________

17 ______ ____________________________________

18 ______ ____________________________________

19 ______ ____________________________________

SPRINT PRODUCTS GROUP HAS MADE EVERY EFFORT TO ENSURE THE TECHNICAL

ACCURACY OF THIS GUIDE. FEATURES AND TECHNICAL DATA ARE SUBJECT TO CHANGE

WITHOUT NOTICE.

User Guide 699013.qxd 1/26/00 11:09 AM Page 2

QUICK GUIDE TO NUMBERING

DEFAULT PROTEGÉ YOUR COMPANY’S

RESOURCE DIRECTORYNUMBERS DIRECTORYNUMBERS

Extension Numbers 10-17, 58-65 _______________

Extension Group Numbers 1-4 _______________

Line Numbers 1-3 _______________

Line Group Numbers 1-2 _______________

System Speed Dial Numbers 20-99 _______________

Individual Speed Dial Numbers 00-19 _______________

Voice Mail Access 82 _______________

INDIVIDUAL SPEED DIAL NUMBERS

NUMBER ACTUAL DETAIL

00 ______ ____________________________________

01 ______ ____________________________________

02 ______ ____________________________________

03 ______ ____________________________________

04 ______ ____________________________________

05 ______ ____________________________________

06 ______ ____________________________________

07 ______ ____________________________________

08 ______ ____________________________________

09 ______ ____________________________________

10 ______ ____________________________________

11 ______ ____________________________________

12 ______ ____________________________________

13 ______ ____________________________________

14 ______ ____________________________________

15 ______ ____________________________________

16 ______ ____________________________________

17 ______ ____________________________________

18 ______ ____________________________________

19 ______ ____________________________________

SPRINT PRODUCTS GROUP HAS MADE EVERY EFFORT TO ENSURE THE TECHNICAL

ACCURACY OF THIS GUIDE. FEATURES AND TECHNICAL DATA ARE SUBJECT TO CHANGE

WITHOUT NOTICE.

User Guide 699013.qxd 1/26/00 11:09 AM Page 2

PROTEGÉ®3X8

Digital Hybrid Key System

Single Line Telephone User Guide

Mat Code 699013

QUICK GUIDE TO FEATURE CODES

Feature Code

ALARM CLOCK #92

CANCEL ALARM CLOCK #*92

BARGE IN#72

CALLBACK # 91

CANCEL CALLBACK #*91

CALL FORWARD #2X

CANCEL CALL FORWARD #2

CALL PARK ANSWER #73

CALL PICKUP (DIRECT) #53

CALL PICKUP (GROUP) #54

CAMP ON(EXT)2

CAMP ON(TRUNK)#

DONOT DISTURB (DND) #4

HOLD FLASH

HOLD RETRIEVE *6

HOLD RETRIEVE

FROM ANOTHER EXTENSION *7

Feature Code

LAST NUMBER REDIAL (LNR) #8

MESSAGES/SENDING #96

MESSAGES/CANCELING # * 96 *

PAGING (ALL) #500

PAGING (EXTERNAL) #501

PAGING (ALL & EXTERNAL) #502

PAGING (GROUP) #503

PAGING ANSWER #59

RETRIEVE VOICE MAIL MESSAGE #64

SPEED DIAL NUMBER PROGRAMMING #1

TRANSFER FLASH

VOICE TO RING INTERCHANGE *

VOICE MAIL GROUP 82

User Guide 699013.qxd 1/26/00 11:09 AM Page 1

Contents

Protegé

®Keyset User Guide - single line telephone

1.How To Use This Guide. . . . . . . .1

2.Your Phone’s Parts. . . . . . . . . . . .2

3.Understanding the Tones. . . . . . .3

4.Care Of Your Telephone. . . . . . . .3

5.Your Protegé Phone System. . . . .4

1.Call Pickup. . . . . . . . . . . . . . . . . .5

2.Call Forward. . . . . . . . . . . . . . . . .6

3.Do Not Disturb. . . . . . . . . . . . . . .8

1.Placing Intercom Calls. . . . . . . . .9

2.Placing Outside Calls. . . . . . . . .10

3.Callback. . . . . . . . . . . . . . . . . . .11

5.Camp On. . . . . . . . . . . . . . . . . .12

1.Hold. . . . . . . . . . . . . . . . . . . . . .13

2.Transferring Calls. . . . . . . . . . . .14

3.Call Brokering. . . . . . . . . . . . . . .15

1.Paging. . . . . . . . . . . . . . . . . . . .17

2.Messaging. . . . . . . . . . . . . . . . .18

Answering Calls

chapter

Introduction

chapter

Making Calls

chapter

Call Handling

chapter

Paging And

Messaging

chapter

Contents

iiProtegé

®Keyset User Guide - single line telephone

1.Alarm Clock. . . . . . . . . . . . . . . . .19

2.Speed Dial Numbers. . . . . . . . . .20

1.Voice Mail Features. . . . . . . . . . .21

Glossary. . . . . . . . . . . . . . . . . . . . .23

Index. . . . . . . . . . . . . . . . . . . . . . . .25

Convenience

Features

chapter

Voice Mail

Features

chapter

Introduction

Protegé

®3x8 Keyset User Guide - single line telephone

1. How To Use This Guide

The Protegé 3x8 phone system is perfect for today’s small office workplace.

This guide shows you how to take advantage of the system’s many advanced

and labor-saving features using a single line telephone.

Getting Started

Read this chapter carefully; it contains some important safety instructions.

Then, flip through the rest of the guide to become familiar with how informa-

tion is organized. Study the features you will use on a daily basis. Keep this

guide handy so you can quickly refer to it as you need.

How To Locate Information

If You WantThen Refer To

General information on using your phoneChapter 1, Introduction

To use a specific featureIndex to point you to the page

A definition of telecommunications termGlossary

Information on taking and avoiding callsChapter 2, Answering Calls

Information on placing internal and Chapter 3, Making Calls

outside calls

Information on holding and transferring Chapter 4, Call Handling

calls

Information on paging and messagingChapter 5, Paging and Messaging

Information on labor-saving features Chapter 6, Convenience Features

such as programming speed dial numbers

Information on using voice mail features Chapter 7, Voice Mail Features

chapter

one

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Dial Pad

Use the dial pad to dial telephone numbers and to enter feature codes.

Flash Key (not all models)

Press the flash key when setting features. If you do not have a flash key, press

and release the hookswitch.

1 / Introduction

2. Your Phone’s Parts

Hookswitch

Message

Waiting Lamp

(not all models)

Flash Key

(not all models)

Dial Pad

Handset

Protegé

®Keyset User Guide - single line telephone

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1 / Introduction

Protegé

®3x8 Keyset User Guide - single line telephone

3. Understanding The Tones

This table will help you distinguish between the different ring tones you hear

on your telephone.

SignalDescription

Single ringConfirmation tone - heard on the handset only

Two short ringsError tone - heard on the handset only

Repeated single ringIncoming outside call

Line recall

Repeated double ringIncoming intercom call

Hold reminder tone

Callback

Warning

To prevent fire or shock hazard, do not expose this telephone to rain or any

type of excess moisture. If accidentally dropped in water, immediately unplug

this telephone from the wall outlet.

4. Care Of Your Telephone

Your telephone requires very little maintenance if you follow these guidelines.

Make sure that it is installed on a fairm, level surface or, if a wall unit,

mounted securely to the wall. Protect it from being dropped. Keep it clean.

Periodic cleaning with a soft cloth dampened with glass cleaner or mild solu-

tion of non-abrasive detergent will keep your telephone looking new for years.

Do not spray aerosol cleaner or pour any liquid directly into the keyset. Doing

so may cause severe damage to your telephone.

Slt_gd1.qxd 1/26/00 9:43 AM Page 3

1 / Introduction

4Protegé

®Keyset User Guide - single line telephone

5. Your Protegé Phone System

Access To Features

You may not be able to operate all the features in this guide. Access to features

depend on the programming of each individual phone system. A particular fea-

ture option may be included in your company’s system, but may not be pro-

grammed to operate at your extension.

If you attempt to use a feature that is not available to you, or make a mistake in

using the feature, you will hear an error signal. See your telephone system

administrator for further details regarding feature access.

Feature Interaction

When you are setting a feature, please read the introductory paragraphs care-

fully. They describe what the feature does, and, if applicable, how it interacts

with other features.

Protegé

®3x8 Flexibility

The Protegé 3x8 phone system is highly flexible and can be customized to fit

many business needs. This guide has been written to accommodate the struc-

ture of most companies. Your system administrator can tell you the numbers

assigned to resources such as hunt groups and speed dial numbers. In this guide

write any additional information that is relevant to your working environment.

Following the Instructions

The instructions in this guide often ask you to “press” a key. Throughout these

instructions, the word “press” means press and release, not press and hold. You

may be instructed to “dial” which means to press the desired numbers on the

dial pad. You may be required to dial [ (star) or # (pound) on the dial pad to

access certain features.

You should hear a confirmation tone when you have successfully set most fea-

tures. Consult with your telephone system administrator if you want this tone

disabled or reinstated.

Slt_gd1.qxd 1/26/00 9:43 AM Page 4

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