Star Trac PVS Manuale di riferimento

Service Bulletin

Page 1

637-1401 Rev. B

Latest Rev.

This document details troubleshooting specic to PVS. For general trouble-

shooting on consoles see the Openhub Service Manual or the TV Signal Trou-

bleshooting Guide.

Use the troubleshooting owcharts on the next two pages to resolve issues. For the links indicated

in the owchart you can nd the appropriate locations by clicking below:

• Poor Screen Connection with Poor Picture Quality

• Determining the Screen Type

• Bypassing the Coax in the Unit

• Use a Known Good Coax Cable

• Use an External Power Supply for PVS Screens

• Checking the Power Supply & Cables

PVS Troubleshooting Guide

Applies to: All PVS Screens

Service Bulletin

Page 2

637-1401 Rev. B

Is there more than

one machine with

a PVS kit?

More than 1

PVS?

Tune other screens to

the same channel to

see if they have the

same poor quality

picture.

Yes All have same

quality picture?

Issue is with the

feed** and not the

PVS

Yes

Make sure the coax cable is firmly connected

to the wall outlet and the bottom of the unit.

Also check the internal coax cable in the unit.

Make sure it’s firmly attached to both

couplers.

No No

Coax is firmly

connected?

Tighten the connections of

the coax cable. Tighten

both the external and

internal coax cable

connectionsin the unit.

Did picture

quality

improve?

Issue is resolved.Yes

Bypass the coax

cable in the unit.

Bypassing

the Coax

Cable in the

Unit

(637-1398)

Yes

Poor Picture Quality on a PVS Screen

Determine the

screen type.

Determining

the Screen

Type

(637-1397)

UTI or Tatung?

UTI

For Tatung

screens, reset the

software in the

screen.

Tatung

Poor Screen

Color with Poor

Picture Quality

(637-1389)

Did picture

quality

improve?

Issue is resolved.

Yes

Did picture

quality

improve?

Yes

If available, find a

nearby unit with

good picture

quality.

Is a nearby unit

available?

Yes

Swap coax cables

between suspect

and good unit.

Use a Known

Good Coax

Cable Source

(637-1399)

Replace the coax

cable inside the unit.

Replace the PVS screen

and return the failed

screen back to Star Trac.

Screen A = Poor

Screen B = Good

Result 1

Screen A still has

poor quality and

screen B has good

quality.

Yes

Result 2

Screen A has

good quality but

screen B has poor

quality.

The PVS screen is good.

Replace the coax cable.

It’s possible that the coax

cable from the wall to the

unit is the cause.

Did the picture

quality improve?

Issue is with the

feed** and not the

PVS

Issue is resolved.

Yes

Find another TV or

screen to test the

feed from the wall.

Is 2nd TV

picture quality

good?

Yes

** Consult with your facility’s Audio/Visual expert or your cable/ satellite provider.

Service Bulletin

Page 3

637-1401 Rev. B

Make sure the

treadmill is turned

on.

Is the treadmill

on?

Verify that the

treadmill plugged

into the wall and

the power switch is

set to the ‘on’

position?

Unit plugged in and

power switch on?

Plug the treadmill

into the wall outlet

and turn the power

switch to the ‘on’

position.

Does the

treadmill turn

on?

Yes

The issue is with the

treadmill and not the

PVS. Troubleshoot the

treadmill.

Cycle the power to the

treadmill off, then turn

back on. After 20

seconds the screen

should turn on.

Yes

Did the screen

turn on?

The screen is

operational. Yes

Press the power

button on the

entertainment

console.

No Did the screen

turn on?

Yes

The next step will

require the use

and external

power supply.

Using an External

Power Supply for

PVS Screens

(637-1400)

Yes

Did the screen

turn on?

Replace the screen and

return failed screen to

Star Trac.

Is external

power supply

available?

Yes

Without an external

power supply, multiple

checks will need to be

made. Follow

procedures in

“Checking the Power

Supply and Power

Cables”.

The screen is good. Multiple

checks will need to be made to

determine the root cause. Follow

the procedures outlined in

“Checking the Power Supply and

Power Cables”

Checking the

Power Supply and

Power Cables

(637-1381)

The screen is

operational.

Checking the

Power Supply and

Power Cables

(637-1381)

Did the screen

turn on?

Replace the screen and

return failed screen to

Star Trac.

The screen is

operational.

Yes

PVS Screen Won’t Power Up (Treadmills)

Service Bulletin

Page 4

637-1401 Rev. B

Determining the PVS Screen Type

There are times that it is important to know the type of PVS screen in order to properly troubleshoot an issue. There are

two types.

• UTI screens will have the label on the upper right corner of the screen (Fig. 1 and 2).

• Tatung screens will have the label towards the left center of the screen (Fig. 3 and 4)

To determine the screen type, remove the plastic back cover of the screen and look for the label.

UTI

Fig. 1 Fig. 2

Tatung

Fig. 3 Fig. 4

PVS Testing with External Power

When troubleshooting a PVS screen that won’t power up, using an external 12 VDC power supply is

the fastest way to determine if the screen is working. The following procedure explains how to use

the external power supply.

Service Bulletin

Page 5

637-1401 Rev. B

Warning: the following procedure requires the power to be on.

Please exercise caution when working around live electrical components

Use an External Power Supply

Use a separate 12 volt DC power supply (Fig. 5). The power supply from the E Series bikes, or TBT’s

that have PVS will work as well.

Fig. 5

1. Remove the back housing of the screen (Fig. 6) and disconnect the input AC power (Fig. 7).

Fig. 6 Fig. 7

2. Insert the external power supply into the back of the screen (Fig. 8) and plug it into the wall (Fig. 9).

Service Bulletin

Page 6

637-1401 Rev. B

Fig. 8 Fig. 9

Updating the PVS Software/Poor Picture Quality

Star Trac has received some reports where the Personal Viewing Screen (PVS) color changes to one

tone and the picture quality becomes poor. To resolve this issue, update the PVS software.

Tools Required:

• Phillips Screwdriver

• USB Thumb Drive

Determine the Type of Screen

1. Turn on the screen and enter the screen menus (Fig. 10), by pressing volume , channel , and .

Fig. 10

Service Bulletin

Page 7

637-1401 Rev. B

2. Enter the factory mode by quickly pressing the

code ‘2580’. If the screen does not go into the

factory mode, try again. Once in the factory

mode, a small menu will be displayed in the up-

per left hand corner of the screen (Fig. 11)

Fig. 11

3. To determine the type of display, check the

number towards the bottom of the factory mode

menu.

Check the highlighted number in gure 12.

- If the number is 1, the screen is LG.

- If the number is 2, the screen is CPT.

Fig. 12

Download Firmware to USB Thumb Drive

4. Go to the support website software page.

5. Download the appropriate rmware le from the website (Fig. 13).

Note: Be sure to download the le that matches the screen that will be updated.

Fig. 13

Service Bulletin

Page 8

637-1401 Rev. B

6. Extract the le named ‘fw.spi’ to the root directory of the thumb drive.

Note: DO NOT rename the le.

Update the Firmware on the Screen

7. Remove plastic housing from the back of the screen (Fig. 14) and locate the USB port on the screen (Fig. 15).

Fig. 14 Fig. 15

8. With the screen on, insert the USB thumb drive

into the USB port on the back of the screen.

Fig. 16

9. After a few seconds, the display will ask to update

the ‘Boot Loader’(Fig. 8).

10. Press the volume once.

Fig. 17

Service Bulletin

Page 9

637-1401 Rev. B

11. After a couple seconds the rmware update

process will start (Fig. 18). After the update, the

screen will restart.

Fig. 18

12. Once the screen restarts, it will be need to be setup and channel scanned.

Bypassing A Product’s PVS Coax Cable

When troubleshooting a PVS issue such as:

• Poor Picture Quality

• Some channels missing after channel scan

• No channels found after channel scan

Bypassing the coax cable inside the cardio machine may be necessary. This is for troubleshooting

purposes only.

1. Remove the back housing of the screen (Fig. 19)

Fig. 19

Service Bulletin

Page 10

637-1401 Rev. B

2. Disconnect the coax cable going into the screen

(Fig. 20).

Fig. 20

3. Disconnect the coax cable going into the bottom

of the treadmill (Fig. 21).

Fig. 21

4. Connect the coax cable from the wall directly

into the back of the screen (Fig. 22).

Fig. 22

Altri manuali Star Trac Elettronica per il fitness

Star Trac

Star Trac Stairmaster 8 Series Guida alla configurazione

Star Trac

Star Trac Star Trac Fitness E-TR Manuale utente

Star Trac

Star Trac Star Trac Fitness S-Series Manuale utente

Star Trac

Star Trac StairMaster Core Health & Fitness 15" Capacitive Touch... Manuale utente

Star Trac

Star Trac 620-8173 Manuale utente

Star Trac

Star Trac S-TREADS Manuale utente

Star Trac

Star Trac Embedded Display E Series Manuale utente

Star Trac

Star Trac 8-Series Manuale utente

Star Trac

Star Trac StairMaster 8 PVS Series Manuale utente

Star Trac

Star Trac Star Trac Fitness E-Series Manuale utente

Star Trac

Star Trac StairMaster Manuale utente

Manuali Elettronica per il fitness popolari di altre marche

Tunturi

Tunturi Platinum Pro Manuale utente

ergoline

ergoline ergoselect 150 Manuale utente

Kettler

Kettler SM3635-68 Manuale utente

BH FITNESS

BH FITNESS G6424i Manuale utente

BodyMedia

BodyMedia DD100 Manuale utente

Octane Fitness

Octane Fitness ZERO RUNNER ZR7000 Manuale

New Balance

New Balance EX2 900 Manuale utente

Energetics

Energetics PR 3000p Manuale utente

Sportline

Sportline Solo 910 Manuale utente

Suunto

Suunto T6D Manuale utente

Tacx

Tacx Bushido T1980 Manuale utente

BingoFit

BingoFit 907HR Manuale utente

Omron

Omron HJ-303 Manuale utente

OXYLANE

OXYLANE ONmove 200 GPS Manuale utente

BH FITNESS

BH FITNESS G2376D Manuale utente

pivotal

pivotal tracker 1 Manuale utente

Oregon Scientific

Oregon Scientific ECG Monitor SE332 Manuale utente

Wintec

Wintec Easy Band Manuale utente