StorCase Technology Data Silo DS560 Manuale utente

StorCase® Technology

Data Silo®

DS560/DS570

SCSI-IDE RAID Enclosures

User's Guide

DS560/DS570 User's Guide - Rev. A04 StorCase Techno ogy, Inc.

StorCase® Technology

Data Silo® DS560/DS570

SCSI-IDE RAID Enclosures

User's Guide

Part No. D89-0000-0203 A04 January 2003

StorCase Technology, Inc.

17600 Newhope Street

Fountain Valley, CA 2708- 885

Phone (714) 438-1850 Fax (714) 438-1847

StorCase Techno ogy, Inc. DS560/DS570 User's Guide - Rev. A04

LIMITED WARRANTY

STORCASE TECHNOLOGY, Incorporated (StorCase) warrants that its products wi be free

from defects in materia and workmanship, subject to the conditions and imitations set forth

be ow. StorCase wi , at its option, either repair or rep ace any part of its product that proves

defective by reason of improper workmanship or materia s. Repair parts or rep acement

products wi be provided by StorCase on an exchange basis, and wi be either new or

reconditioned to be functiona y equiva ent to new.

This warranty does not cover any product damage that resu ts from accident, abuse, misuse,

natura or persona disaster, externa power surge or fai ure, or any unauthorized disassem-

b y, repair or modification. StorCase wi not be responsib e for any software, firmware or other

customer data stored within, or interfacing with a StorCase product.

Duration of Warranty

Seven-Year Warranty: The fo owing StorCase products are covered by this warranty for

a period of seven (7) years from the origina date of purchase from StorCase or its authorized

rese er: a Data Express® removab e device enc osures and a StorCase interface cab es and

accessories specifica y intended for use with these products. Data Si o®, Data Stacker® and

InfoStation® products are covered by this warranty for a period of seven (7) years, excepting

the RAID contro er, power supp y, fan and b ower components, which are covered by the

three-year warranty described be ow.

Three-Year Warranty: The fo owing StorCase products are covered by this warranty for

a period of three (3) years from the origina date of purchase from StorCase or its authorized

rese er: a Rhino®JR externa expansion chassis, a RhinoJR removab e drive enc osures,

and a RAID contro er modu es. In addition, the fo owing components of the Data Express,

Data Si o, Data Stacker, InfoStation products are subject to warranty for a period of three (3)

years: a power supp ies, fans and b owers.

Warranty Claim Requirements

To obtain warranty service, the defective product must be returned to your oca authorized

StorCase dea er or distributor, or, with prior StorCase approva , to the StorCase factory

service center.

For defective products returned direct y to StorCase, a Return Materia Authorization (RMA)

number must be obtained by ca ing StorCase Customer Service at (714) 445-3455. The RMA

number must be prominent y disp ayed on the outside of the return package. Shipments must

be freight-prepaid and insured, and must inc ude the product seria number, a detai ed

description of the prob em experienced, and proof of the origina retai purchase date. Products

must be proper y packaged to prevent damage in transit. Damage resu ting from improper

packaging wi not be covered by this warranty. The StorCase factory service center is ocated

at 17650 Newhope Street, Receiving Dock, Gate #4, Fountain Va ey, CA 92780, U.S.A.

iii

DS560/DS570 User's Guide - Rev. A04 StorCase Techno ogy, Inc.

Free Technical Support

StorCase provides free technica support. If you experience any difficu ty during the

insta ation or subsequent use of a StorCase product, p ease contact StorCases Technica

Support Department prior to servicing your system. This warranty covers on y repair or

rep acement of defective StorCase products, as described above. StorCase is not iab e for,

and does not cover under warranty, any costs associated with servicing and/or insta ation

of StorCase products.

StorCase Technica Support can be reached in the U.S. at (714) 438-1858 or to -free at (888)

435-5460 (U.S. and Canada on y). StorCase European Technica Support can be reached in

the U.K. at +44 (0) 1932 738900.

Disclaimers

The foregoing is the complete warranty for the products identified above and

supersedes all other warranties and representations, whether oral or written.

StorCase expressly disclaims all warranties for the identified products, which are

not stated herein, including, to the extent permitted by applicable law, any implied

warranty of merchantability or fitness for a particular purpose. In no event will

StorCase be liable to the purchaser, or to any user of a StorCase product, for any

damages, expenses, lost revenues, lost savings, lost profits, or any other

incidental or consequential damages arising from the purchase, use or inability

to use a StorCase product, even if StorCase has been advised of the possibility

of such damages.

trademarks are the property of StorCase Techno ogy. A other ogos and trademarks

are properties of their respective companies.

StorCase Techno ogy, Inc. DS560/DS570 User's Guide - Rev. A04

Declaration of Conformity

StorCase Techno ogy, Inc.

17600 Newhope Street

Fountain Va ey, CA 92708

17600 Newhope Street

Fountain Va ey, CA 92708

Data Si o DS560 & DS570

S30G10X

EN 50081-1: 1992 Generic Emission

- EN 55022/CISPR22 C ass A

- EN 61000-3-2 Harmonic Current

- EN 61000-3-3 Vo tage F uctuations and F icker

EN 55024: 1998 ITE Immunity

- IEC 61000-4-2 - IEC 61000-4-5

- IEC 61000-4-3 - IEC 61000-4-6

- IEC 61000-4-4 - IEC 61000-4-8

- IEC 61000-4-11

EN 60950

CAN/CSA-C22.2 No. 60950

UL 60950, Third Edition

EN 60950: 2000

FCC Part 15, C ass A

AS/NZS 3548 Information Techno ogy Equipment

2002

Company Name:

Corporate Office Address:

Manufacturing Address:

Product Name:

Model Number:

Conforms to the fo owing standards:

EMC Directives:

(8 /336/EEC)

Low Voltage Directive:

(73/23/EEC)

Safety Standards:

CSA (NRTL/C)

TUV:

EMI Standards:

EMC Standards:

Year of Manufacture:

Signature:___________________

Fu name: Dieter Pau

Position: President

DS560/DS570 User's Guide - Rev. A04 StorCase Techno ogy, Inc.

Important Safety Instructions

1. Read a these instructions.

2. Save these instructions for ater use.

3. Fo ow a warnings and instructions marked on the product.

4. Do not use this product near water.

5. This product shou d be operated from the type of power source indicated on the

marking abe . If you are not sure of the type of power avai ab e, consu t your dea er

or oca power company.

6. Do not attempt to service this product yourse f, as opening or removing covers may

expose you to dangerous vo tage points or other risk. Refer a servicing to service

personne .

Wichtige Sicherheitshinweise

1. Diese Hinweise so ten vo ständig durchge esen werden.

2. Diese Hinweise für einen späteren Gebrauch aufbewahren.

3. A en auf dem Gerät angebrachten Warnungen und Hinweisen fo gen.

4. Das Gerät nicht in der Nähe von Wasser verwenden.

5. Das Gerät nur mit dem Aufk eber bezeichneten Netzspannung betreiben. Bei

Fragen über die Art der Netzspannung so te der Händ er oder das

Energieversorgungsunternehmen zu rate gezogen werden.

6. Nicht versuchen das Produkt se bst zu reparieren. In a en Produkten existieren

gefähr iche e ektrische Spannugen. Nicht das Gehäuse öffnen.

7. Wartungsarbeiten nur von qua ifiziertern Kundendienstpersona ausführen

aßen.

Federal Communications Commission (FCC) Statement

RADIO FREQUE CY I TERFERE CE STATEME T

You are cautioned that changes or modifications not express y approved by the party

responsib e for comp iance cou d void your authority to operate that equipment.

This device comp ies with part 15 of the FCC ru es. Operation is subject to the fo owing two

conditions: (1) This device may not cause harmfu interference, and (2) This device must

accept any interference received, inc uding interference that may cause undesired operation.

StorCase Techno ogy, Inc. DS560/DS570 User's Guide - Rev. A04

Table of Contents

INTRODUCTION ..................................................................................................................... 1

Packaging Information .................................................................................................. 1

Seria Number ................................................................................................................ 1

Genera Description ...................................................................................................... 2

Chassis Front Pane ............................................................................................. 4

SCSI-IDE RAID Contro Pane ................................................................................ 8

Chassis Rear Pane .............................................................................................. 9

INSTALLATION .................................................................................................................... 12

Drive Preparation ........................................................................................................ 12

Drive Insta ation (DS560) .................................................................................. 13

Drive Insta ation (DS570) .................................................................................. 14

Typica Dua Channe RAID Configuration ................................................................. 16

Optiona Repeater Kit Configurations ................................................................ 17

CONFIGURATION ................................................................................................................ 19

Configuration Overview ............................................................................................. 19

Operation Mode .................................................................................................. 21

Mode Operation .................................................................................................. 22

Se f-Diagnostic Mode ....................................................................................... 22

Configuration Mode .......................................................................................... 22

Configuring the RAID Contro er ................................................................................. 24

Initia RAID Configuration .................................................................................... 24

Quick Set-Up ....................................................................................................... 24

Sing e Host Configuration .................................................................................. 24

Sing e Host Configuration for Logica Units ...................................................... 26

Dua Host Configuration ..................................................................................... 27

Array Management ..................................................................................................... 29

RAID Leve s ........................................................................................................ 29

RAID Params Menu ............................................................................................. 30

SCSI Params Menu ............................................................................................. 31

RS232 Params Menu .......................................................................................... 33

System Params Menu......................................................................................... 34

NVRAM Menu ..................................................................................................... 35

RAID Funcs Menu ............................................................................................... 36

Expand RAID Capacity ....................................................................................... 38

Starting the Monitor Uti ity ........................................................................................... 39

Se ecting Menu Options ..................................................................................... 41

vii

DS560/DS570 User's Guide - Rev. A04 StorCase Techno ogy, Inc.

APPENDICES .................................................................................................................... 43

Appendix A - Specifications/Dimensions .................................................................. 44

Appendix B - Array Basics........................................................................................ 48

Array Types........................................................................................................ 48

Mixing Disks from Different Manufacturers or with Different Capacities ....... 49

Mixing Disks on Different RAID Contro er Channe s ........................................ 49

Comparing RAID Leve s ..................................................................................... 50

Appendix C - Troub eshooting ................................................................................... 51

StorCase Technica Support .............................................................................. 51

Troub eshooting .................................................................................................. 51

Error Messages .................................................................................................. 54

Reader's Comments ............................................................................................................ 57

NOTICE: This User's Guide is subject to periodic updates without notice. Whi e reasonab e

efforts have been made to ensure the accuracy of this document, Storcase

Techno ogy, Inc. assumes no iabi ity resu ting from errors or omissions in this

pub ication, or from the use of the information contained herein.

P ease check StorCase's web site at http://www.storcase.com or contact your

StorCase representative for the atest revision of this document.

viii

StorCase Techno ogy, Inc. DS560/DS570 User's Guide - Rev. A04

List o Figures

Figure 1: Data Si o SCSI-IDE Enc osure (DS570 Shown) ............................................ 3

Figure 2A: Data Si o DS560 (Front) ................................................................................. 4

Figure 2B: Data Si o DS570 (Front) ................................................................................. 4

Figure 3: Indicator and Contro Pane ............................................................................ 6

Figure 4A: DE90 Receiving Frame Front Pane ............................................................... 6

Figure 4B: DE110 Receiving Frame Unit ID Number and Activity Disp ay ..................... 7

Figure 5: RAID Contro Pane ......................................................................................... 8

Figure 6: Rear Pane .................................................................................................... 10

Figure 7: En arged View of I/O Pane .......................................................................... 11

Figure 8: Drive Insta ation Assemb y (DS560 On y) .................................................. 13

Figure 9: Drive Insta ation Assemb y (DS570 On y) .................................................. 14

Figure 10: Typica Dua Channe RAID Configuration ................................................... 16

Figure 11: Typica Dua Ch. RAID Configuration with One Optiona Repeater Kit ...... 17

Figure 12: Typica Dua Ch. RAID Configuration with Two Optiona Repeater Kits .... 18

Figure 13: LCD Disp ay and Contro Pane .................................................................... 19

Figure 14: DB9 Port Location......................................................................................... 39

Figure 15: Monitor Uti ity Screen ................................................................................... 40

Figure A-1: Physica Dimensions .................................................................................... 47

List o Tables

Tab e 1: DE90 Receiving Frame Front Pane Indicator Conditions ................................... 7

Tab e 2: LCD Disp ay Components ................................................................................... 20

Tab e 3: Main Menu Options ............................................................................................. 23

Tab e 4: SCSI Set-Up ........................................................................................................ 25

Tab e 5: LUN Set-Up ......................................................................................................... 28

Tab e 6: RAID Leve Comparisons ................................................................................... 29

Tab e 7: Modem & Termina Port Settings ........................................................................ 33

Tab e 8: Termina Program Communications Parameters ............................................... 40

Tab e 9: Se ecting Menu Options ..................................................................................... 41

Tab e B-1: RAID Leve Comparisons ................................................................................... 50

Tab e C-1: Error Messages .................................................................................................. 54

Introduction 1

DS560/DS570 User's Guide - Rev. A04 StorCase Techno ogy, Inc.

I TRODUCTIO

PackagingIn ormation

The StorCase Techno ogy SCSI-to-IDE RAID enc osure is shipped in a container designed to

provide protection and prevent damage during shipment. The unit was carefu y inspected

before and during the packing procedure at the factory. Evidence of any damage to the unit

shou d be reported to the shipper immediate y.

If the wrong mode has been received, p ease ca your rese er or StorCase at (800) 435-

0642 to arrange for a Return Materia Authorization (RMA). StorCase cannot accept returns

which do not disp ay an RMA number on the outside of the package. Return the unit with a

the origina packing materia s.

Before removing any component from its packaging, discharge any static e ectricity by

touching a proper y grounded meta object.

Serial Number

The unit is abe ed with a seria number. This number must be reported to the StorCase Customer

Service Representative in order to receive a Return Materia Authorization (RMA) for warranty

c aims. Locate the seria number abe and record the number in the space provided be ow.

Serial Number:

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