© 2005-2006 Stratitec, Inc. All Rights Reserved.
IMPORTANT: Register on-line at www.stratitec.com, or follow the alternative registration method out-
lined below to activate your Connected Equipment Warranty.
24-hour, free technical support is available via our web site at www.stratitec.com. If you are unable to get a solution
to your problem through our on-line solutions center, a toll-free technical support number will be provided to contact
us for additional assistance.
STRATITEC PRODUCT AND CONNECTED EQUIPMENT WARRANTY
Limited Product Warranty. STRATITEC warrants to the original purchaser of any STRATITEC Surge Suppressor for the life of the product, that the surge
suppressor shall be free of defects in assembly, or workmanship, and will repair, or replace, at its option, any defective product free of charge (the “Limited Product
Warranty”), subject to the conditions, limitations and exclusions set forth herein.
Limited Connected Equipment Warranty. STRATITEC provides a Limited Connected Equipment Warranty, subject to the conditions, limitations
and exclusions set forth herein STRATITEC warrants that it will repair or replace, at its option, equipment that is damaged by transient voltage surge/spike or
lightning strike (an “Occurrence”) while properly connected through the STRATITEC Surge Suppressor to a properly wired AC power line with protective ground and
telephone line properly connected. This warranty applies only to connected equipment purchased prior to the purchase of the STRATITEC Surge Suppressor or
connected equipment purchased within twelve (12) months after the date of purchase of the STRATITEC Surge Suppressor. If STRATITEC determines that you are
entitled to compensation, STRATITEC will, at its option, pay you the present fair market value of the damaged equipment less $100.00, or pay for the cost of the
repair, up to the maximum amount set forth for your Surge Suppressor Model less $100.00, or send you equivalent replacement equipment. The maximum amount
of the warranty for your Surge Suppressor is shown on the product package or can be found on the STRATITEC web site at www.stratitec.com. The fair market
value of the equipment shall be the current value of the equipment specified in the most recent edition of the Orion Blue Book by Orion Research Corporation, Roger
Rohrs Publisher or a valuation as determined by STRATITEC at STRATITEC’s discretion.
Conditions and limitations applicable to both the Limited Product Warranty and the Limited Connected Equipment Warranty are as follows.
STRATITEC reserves the right to review the damaged STRATITEC Surge Suppressor, the damaged equipment, and the site where the damage occurred. All costs
of shipping the STRATITEC Surge Suppressor and the damaged equipment to and from STRATITEC for inspection shall be borne solely by the purchaser.
STRATITEC reserves the right to negotiate the cost and facility at which any repairs will take place, and STRATITEC must be notified and approve of any repair
facility before any connected equipment is serviced. Approval for repairs must be received in writing from an authorized STRATITEC representative prior to repairs
being made. Any repair or modification of the connected equipment or Surge Suppressor by a facility or entity not authorized in writing by STRATITEC voids this
warranty. If STRATITEC determines, in its sole discretion, that it is impractical to ship the damaged equipment to STRATITEC, STRATITEC may designate in its sole
discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair
facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever
claims are settled, STRATITEC reserves the right to be subrogated under any existing insurance policies the claimant may have. Standard STRATITEC surge
protectors are designed to eliminate disrupting and damaging effects of momentary (less than 10ms) voltage spikes or impulses from lightning or other power
transients. If it can be shown that a voltage spike lasting longer than 10ms has occurred, the Occurrence will be deemed outside the rated capabilities of the surge
suppressor and the warranty is void. All above warranties are null and void if the STRATITEC Surge Suppressor in use during the Occurrence: (a) is not provided
to STRATITEC for inspection upon STRATITEC’s request; (b) Stratitec determines that the STRATITEC Surge Suppressor has been improperly installed, was
altered in any way, or was tampered with; (c) STRATITEC determines that the damage did not result from the Occurrence or that no Occurrence in fact took place;
(d) the repair or replacement of the damaged equipment is covered under another manufacturer’s warranty; (e) the repair or replacement of the damaged equipment
is covered under any insurance policy; or (f) STRATITEC determines that the connected equipment was not used under normal operating conditions or in accordance
with any labels or instructions. All STRATITEC Surge Suppressors must be plugged directly into a properly grounded 120VAC utility power source and must not be
“daisy-chained” together in serial fashion with other power strips, uninterruptible power supplies, grounding adapters, other surge protectors, or extension cords
except a single Stratitec GoldGround extension cord if included with the STRATITEC Surge Suppressor at the time of purchase. Any such installation voids all
warranties. The STRATITEC Limited Connected Equipment Warranty only applies to equipment that is listed by nderwriters’ Laboratories ( L listed) and has all
electrically conductive cords, cables or wires connected through the STRATITEC Surge Suppressor. The STRATITEC Limited Connected Equipment Warranty only
protects against damage to properly connected equipment where STRATITEC has determined, in its sole discretion, that the Surge Suppressor did not function
properly because it had defects in assembly, materials, or workmanship, causing it to operate outside design specifications, and the surge suppressor shows clear
signs of damage, and the damage resulted from the Occurrence. The Limited Connected Equipment Warranty does not protect against acts of God (other than
lightning) such as floods, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage
disturbances (i.e. brownouts, sags, or power outages), non-authorized program, or system equipment modification or alteration.
Disclaimer of other Warranties and Limitation of Remedies The Limited Product Warranty and the Limited Connected Equipment Warranty are
the only warranties made by STRATITEC EXCEPT AS SPECIFICALLY REQUIRED BY APPLICABLE LAW, THERE ARE NO OTHER WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, and such implied warranties, if any, are limited in duration to twenty-four (24) months from the date of original purchase IN NO EVENT
SHALL STRATITEC BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT
LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF SALE OR USE OF ANY STRATITEC SURGE SUPPRESSOR, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES
Sales within the United States and Canada
The Limited Product Warranty and the Limited Connected Equipment Warranty are made only to purchasers who accept delivery of the Stratitec Surge Protector
within the nited States or Canada. SOME STATES IN THE UNITED STATES AND SOME JURISDICTIONS IN CANADA DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, THE EXCLUSION OF IMPLIED WARRANTIES AND/OR THE LIMITATION OF REMEDIES, INCLUDING
EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES, IN CONSUMER TRANSACTIONS, IN WHICH CASE THE DISCLAIMER OF OTHER
WARRANTIES AND LIMITATION OF REMEDIES STATED IN THE PRECEDING PARAGRAPH DO NOT APPLY TO YOU For example, if you are an individual
and purchased the STRATITEC Surge Protector in the State of Kansas, you have rights based on implied warranties and none of the limitations and disclaimers set
forth in the preceding paragraph apply to you.
Registration requirements and warranty claim procedures. The Limited Product Warranty and Limited Connected Equipment Warranty are valid for
and are made only to the original purchaser of the product. The original purchaser must complete an on-line registration at http://www.stratitec.com or fax name,
address, phone number and purchase/receipt information to 801-760-1988 within 14 days of the date of purchase or else the Limited Connected Equipment
Warranty is void. All damage claims arising from use of the Surge Protector must be made within ten (10) days from the date of the Occurrence and must be
accompanied by the surge protector, damaged equipment, the original receipt for the Surge Suppressor and receipts for all damaged equipment or the Limited
Connected Equipment Warranty is void. The Limited Product Warranty and the Limited Connected Equipment Warranty are valid only to STRATITEC Surge
Protectors purchased and used in the SA and/or Canada.
To file a claim against the STRATITEC Limited Connected Equipment Warranty, you must take the following steps:
1. You must have completed and submitted the on-line warranty registration within 14 days from the date of purchase.
2. Contact STRATITEC Warranty Support by telephone at 316-315-0300 within 10 days of the Occurrence. Be prepared to provide the following
information:
a. The part number of the STRATITEC Surge Suppressor.
b. A list of the equipment that was connected to the STRATITEC Surge Suppressor at the time of the Occurrence.
c. The equipment that was damaged during the Occurrence and the extent and description of the damage.
d. The date of the Occurrence.
e. Where you purchased the Surge Suppressor.
f. When you purchased the Surge Suppressor.
3. Your STRATITEC Representative will then instruct you on how to forward your equipment, receipt, the STRATITEC Surge Suppressor in use during
the “Occurrence” and how to proceed with your claim
