Telemic HouseControl Manuale utente

HouseControl

- Keeps Your Home Safe and Secure

USER’S MANUAL

Read this manual carefully and keep it together with the unit.

Contents

1. INTRODUCTION ......................................................................................................................... 3

1.1 USING HOUSECONTROL ........................................................................................................ 3

1.1.1 Switching Monitoring On and Off................................................................................. 3

1.1.2 Receiving Alarms ........................................................................................................ 4

1.1.3 Remote Control ........................................................................................................... 5

1.2 FEATURES............................................................................................................................ 6

1.2.1 Alarms......................................................................................................................... 6

1.2.2 Burglar Alarm .............................................................................................................. 7

Tamper Alarm .......................................................................................................................... 8

Perimeter Protection ................................................................................................................ 8

1.2.3 Fire Alarm ................................................................................................................... 8

1.2.4 Moisture Alarm ............................................................................................................ 9

1.2.5 Temperature Alarm ..................................................................................................... 9

1.2.6 Restart Notification...................................................................................................... 9

1.2.7 Scheduled Message.................................................................................................... 9

1.2.8 Asking for Information ............................................................................................... 10

1.2.9 Remote Control ......................................................................................................... 10

1.2.10 Electrical Heating ...................................................................................................... 11

Thermostatic Control.............................................................................................................. 11

1.2.11 Water, Air-conditioning, and Electricity...................................................................... 11

1.2.12 Yard Lights and Garage Door.................................................................................... 12

1.3 SIM CARD.......................................................................................................................... 12

1.3.1 Signal Lights.............................................................................................................. 13

2. BASIC SETTINGS..................................................................................................................... 14

2.1 PROGRAMMING MODE ......................................................................................................... 14

2.2 COMMANDS IN TEXT MESSAGES........................................................................................... 14

2.3 LANGUAGE ......................................................................................................................... 14

2.4 NAMING THE HOUSE............................................................................................................ 15

2.5 PHONE DIRECTORY............................................................................................................. 15

2.5.1 Adding a Phone Number ........................................................................................... 15

2.5.2 Permission Levels ..................................................................................................... 16

2.5.3 Wild-Card Characters................................................................................................ 16

2.5.4 SMS Service Number................................................................................................ 17

2.6 ALARMS ............................................................................................................................. 17

2.6.1 Alarm Message Recipients........................................................................................ 17

2.6.2 Receiving an Alarm Message.................................................................................... 17

Text Message and Phone Call............................................................................................... 17

Answering Machines ..............................................................................................................17

2.6.3 Scheduled Report ..................................................................................................... 17

2.7 TEMPERATURES.................................................................................................................. 18

2.7.1 Internal (Device) Temperature Sensor T1 ................................................................. 19

3. TROUBLE SHOOTING ............................................................................................................. 20

4. TECHNICAL SPECIFICATIONS ............................................................................................... 22

5. INDEX........................................................................................................................................ 24

Document version: HC_Users_Manual_4_8_en_100.doc

Introduction 3

1. INTRODUCTION

We are pleased that you chose HouseControl to keep your home safe and secure. With HouseControl,

you can control and monitor your home from your own GSM mobile phone regardless where you are.

HouseControl makes an alarm phone call and sends you a text message if someone breaks into your

home, there is a threat of water damage, fire breaks loose, or room temperature drops below set limit, or

if there is a power failure. You can control room temperatures, close water mains valve, turn off air-

conditioning, shut down electricity, switch on yard lights, or open your garage door just by sending a text

message to your HouseControl’s GSM number.

HouseControl is available in three models: S-, M-, and L-models. The S-model is the smallest one, and it

is primarily, but not entirely, intended to be used as a burglar alarm in holiday homes. Larger M- and L-

models are ideal for privately owned homes because there are many more aspects to monitor and

control remotely than in holiday homes. The HouseControl discussed in this manual is a fully furnished

L-model HouseControl. However, if a certain feature or command is unavailable in S- or M-model,

reader’s attention is always drawn to the discrepancy in question.

1.1 Using HouseControl

HouseControl can be used by text messages and phone calls from your mobile phone, or by security

keypad installed in the entrance-hall of your home. A phone call to the unit’s GSM number or a four-digit

code from the security keypad toggles monitoring on or off. You need to send a text message to your

HouseControl if you wish, for example, to ask temperature values from your home. HouseControl makes

an alarm phone call and sends you a text message if something appears to be wrong at your home.

You can use any GSM subscription available in the market today in your HouseControl. However, if you

have a so-called Prepaid subscription, you should check it periodically so that it will not stop working

when you least expect it. The expenses of GSM traffic are relatively low these days, which means that

the most economical use is achieved by buying a GSM subscription that has a low monthly fee.

)You should use an unlisted number in the GSM subscription of your HouseControl. This

ensures that the phone number is not accessible to anyone. However, you should check that the

GSM subscription of your HouseControl can send its own phone number to you alongside an

alarm phone call. Otherwise you will not be able to identify the caller as your HouseControl.

1.1.1 Switching Monitoring On and Off

There are two operating modes in HouseControl: normal and disable modes. In normal mode, monitoring

is on and all alarms are sent to your and other users’ mobile phones. Whereas in disable mode, an alarm

is sent and a phone call is made only if the alarm was triggered by a 24h monitored control circuit (see

Table 1). You have two options for changing the unit’s operating mode: either by entering your secret

code from the security keypad or by making a phone call to your HouseControl’s GSM subscription.

Entering a four-digit code from the security keypad toggles monitoring either on or off. There is a thirty-

second delay from the moment the code is entered to the moment when monitoring is actually switched

on. This delay allows you to leave your home without haste before monitoring goes on. You can see

whether monitoring is on or off by looking at the red light on the security keypad. When monitoring is

switched on, the red light blinks for the duration of the delay period, and then stops and remains on until

monitoring is switched off. There is no delay when monitoring is switched off.

A phone call or a text message

4 HouseControl User’s Manual version 4.8

An alarm that was brought about accidentally can be cancelled by re-entering the four-digit code from

the security keypad. However, it is important to realize that re-entering the code not only cancels the

alarm but also changes the operating mode. Therefore, cancelling an alarm without changing the

operating mode requires the code to be entered twice. An alarm can be caused accidentally, for

example, by switching monitoring on although there are people at home.

Another way to change the operating mode is to make a phone call to the HouseControl’s GSM number.

You will hear one or two beeps that let you know in what mode HouseControl will be switched to when

you close the phone. The sequence is repeated over and over again; therefore, you need to close the

phone immediately after you hear the desired number of beeps. One beep means that monitoring is

about to be switched on and a series of two beeps means that monitoring is about to be switched off.

This behaviour is similar to the logic used in electric locks in modern cars. A car’s turn indicators flash

once when the locks are closed and twice when the locks are opened.

You should use a security keypad for changing operating mode if you have one installed at your home.

However, if you do not have a security keypad and you do not want to make a phone call, you can

change operating mode by sending a text message #ON or #OFF to your HouseControl. #ON switches

monitoring on and #OFF switches monitoring off. HouseControl acknowledges the received command

with a response message.

,Although operating mode can be changed by several different means, it is strongly

recommended that only one method is used to avoid confusion about the current operating mode

of your HouseControl.

You can find out whether monitoring is on or off just by looking at the red light on the security keypad or

from the unit’s own signal light B (see Table 3). You can also ask it from your HouseControl with a text

message (see 1.2.8) or a phone call.

1.1.2 Receiving Alarms

You will receive a text message and an alarm phone call to your mobile phone if someone breaks into

your home, there is a threat of water damage, fire breaks loose, or room temperature drops below set

limit, or if there is a power failure. You can acknowledge the alarm by answering the phone, after which

the call can be closed. You will find out the reason for the alarm from the received text message.

#ON

TC Security: ON (Is monitoring ON or OFF?)

Batt: 12.2 (Battery voltage)

T1: +27.5 HC device (Device temperature)

T2: +21.6 Indoor 1

T3: +21.1 Indoor 2

T4: +17.5 Garage

T5: +11.3 Outdoor

A phone call to your

HouseControl’s GSM number

“BEEP - BEEP” or “BEEP”

Introduction 5

Only the most important alarms are made known locally by switching the local alarm siren on. The alarm

condition is further emphasised by flashing yard lights outside the house. The siren is silenced and yard

lights switched off automatically after a few minutes. However, you can turn off the siren and yard lights

immediately from the security keypad if you happen to be at home at the time of the alarm. If you do not

have a security keypad at hand, the same effect can be accomplished by sending text message

#ALARM OFF to your HouseControl.

The unit’s operating mode influences the way alarms are handled. In disable mode, a text message is

sent and an alarm phone call is made only if the alarm was triggered by a 24h monitored control circuit

or if internal 24h monitored information (see Table 1) requires your attention. In normal mode, all alarms

are sent.

1.1.3 Remote Control

You can control room temperatures, close water mains valve, turn off air-conditioning, shut down

electricity, switch on yard lights, or open your garage door by sending a text message to your

HouseControl’s GSM number. HouseControl acknowledges the command with a response message.

HouseControl accepts commands only from those mobile phone numbers that have been added to the

unit’s internal phone directory. This guarantees that no mischievous users can have access to your

HouseControl. You must add at least your own phone number in the unit’s internal phone directory

before you can start using your HouseControl with your mobile phone.

All text message commands and questions must begin with the hash sign (#). You will find this character

from the special characters menu in your mobile phone. HouseControl will reply to the sent command by

confirming the action, or if a value such as temperature was asked, the current value is returned. If

HouseControl did not understand the command or question, it responds with text message: Unknown

command.

You can save the most often used commands in your mobile phone’s memory for easy access. Most

mobile phones prompt you to save text messages after typing them. You will find saved messages from

“My messages” or “Archive” folder as far as Nokia mobile phones are concerned.

O1:1 HEATING ON

#HEATING OFF

O1:0 HEATING OFF

#HEATING ON

Alarm phone call “BEEP - BEEP - BEEP”

Home IN2:+ Burglar alarm

6 HouseControl User’s Manual version 4.8

1.2 Features

This section describes the basic features of HouseControl and their use. You will find the instructions for

the most usual functions from the HouseControl Quick Guide that comes with the unit. The HouseControl

Quick Guide is sufficient enough to get acquainted with the unit’s basic features.

1.2.1 Alarms

HouseControl monitors and secures your home with external motion sensors, door magnets, smoke and

moisture detectors, and temperature sensors. When one of the aforementioned sensors alarms or

internally monitored information calls for attention, HouseControl makes an alarm phone call and sends

detailed information about the cause that lead to the alarm in a text message to the specified users.

In most cases the alarm is sent to the first five phone numbers in the unit’s internal phone directory. In

some cases, however, the alarm is only sent to the main user (you) whose phone number is kept in

directory memory cell one (see 2.5.1). The most important alarms are emphasised by an alarm phone

call, which draws the user’s attention to the received text message. All users get their text messages and

phone calls roughly at the same time.

The following table lists all alarm channels embodied in the L-model HouseControl. Alarm channels 16

through 19 are reserved for measuring temperature so that the sensors measuring temperature inside

the house are placed first, and then a possible garage temperature sensor, and finally an outdoor

temperature sensor. Although the S-model HouseControl has fewer temperature sensors than the L-

model, the ones measuring room temperatures always come first in the list.

Column “Users” in the table lists the phone directory memory cells containing the phone numbers where

this alarm is sent. An alarm channel has a black dot in column “24h” if alarms are sent from this channel

even if the unit is in disable mode. The next column contains information about whether the alarm

channel is a so-called two-way alarm channel, which means that a text message is sent (and perhaps a

phone call is made) on both activation and deactivation of the alarm channel. Columns “SMS” and “Call”

reveal whether the alarm is forwarded as text messages or phone calls or both.

Introduction 7

Table 1. The table summarizes the default settings for the alarm channels in the L-model HouseControl.

Alarm channels 14 and 15 are not in use in any of the HouseControl models.

Alarm of notification Users 24h ▲▼ SMS Call S M L

IN1 Operating mode, security keypad - ○○○○●●●

IN2 Burglar alarm, motion sensor 1-5 ○○●●●●●

IN3 Fire alarm 1-5 ●●●●●●●

IN4 Moisture alarm 1-5 ●●●●○●●

IN5 Tamper alarm 1-5 ●●●●○○●

IN6 Burglar alarm, door magnet 1-5 ○●●●○○●

IN7 Perimeter protection switch or

Emergency button or

Garage door alarm

1-5

○

●

○

●

○

●

○

●

○

●

IN8 Delayed alarm, motion sensor 1-5 ○○●●○○●

IN9 Temperature alarm, HC device T1 1-5 ○●●○●●●

IN10 Restart notification 1 ○○●○●●●

IN11 Power failure 230V alarm 1 ○●●○●●●

IN12 Low battery alarm 1 ●●●○●●●

IN13 Scheduled message 1 ○○●○●●●

IN16 Temperature alarm, Indoor 1 T2 1-5 ○●●○●●●

IN17 Temperature alarm, Indoor 2 T3 1-5 ○●●○○●●

IN18 Temperature alarm, Garage T4 1-5 ●●●○○●●

IN19 Temperature information, Outdoor T5 1 ○●●○●●●

HouseControl alarm messages have a certain format to which all alarm channels adhere to. Each alarm

message contains the name of the HouseControl unit (e.g. “Home”), the alarm channel number (e.g.

“IN2”), a plus for activation or a minus sign for deactivation of the alarm channel, the reason for the

alarm, and some additional information about the alarm if available (e.g. temperature value).

Some examples of text messages your HouseControl might send to you:

Home IN2:+ Burglar alarm

Home IN11:+ Power failure 230V

Home IN16:+ Temperature alarm T2: +9.4 Indoor 1

HouseControl might send you a text message on deactivation of the alarm as well (notice the minus after

the colon):

Home IN11:- Power 230V OK

Home IN16:- Temperature T2: +17.4 Indoor 1 OK

1.2.2 Burglar Alarm

Basic burglar alarm functionality is included in all HouseControl models. All HouseControl models are

furnished with at least one motion sensor. Furthermore, the L-model HouseControl has an additional

motion sensor in the entrance-hall where the security keypad is also located. HouseControl registers an

alarm from this motion sensor after a delay so that you have plenty of time to switch monitoring off from

the security keypad when coming home, thus effectively avoiding an erroneous alarm.

HouseControl sends you a text message and makes an alarm phone call if someone breaks your front or

back door while monitoring is on. In addition, burglar alarm causes the local alarm siren to on, and yard

8 HouseControl User’s Manual version 4.8

lights start flashing so that it can be clearly seen that everything is not okay even from outside the house.

Only the L-model HouseControl comes with door magnets for monitoring doors.

Tamper Alarm

Tamper alarm is included in the L-model HouseControl only. If an intruder opens or breaks the security

keypad or a motion sensor, a tamper alarm is generated. HouseControl sends a text message, makes

an alarm phone call, and draws attention to the alarm through local alarm siren and yard lights

regardless of operating mode.

Perimeter Protection

Perimeter protection is not an operating mode in its own right but part of the disable mode functionality.

This is why you cannot see whether perimeter protection is on or off by looking at the signal lights on the

security keypad or the unit. Perimeter protection must be switched on or off from a separate switch. The

position of the switch is a quick indicator for whether perimeter protection is on or off.

In perimeter protection HouseControl changes the default behaviour of the alarm channel used for

monitoring front and back doors in such manner that monitoring is actually on even though HouseControl

itself is in disable mode. This is useful, for example, when you want to protect your home from

trespassers in the middle of the night when you and your family are sleeping inside the house. In short,

perimeter protection sets the control circuit with door magnets to be monitored 24 hours a day (see

Table 1).

You should remember to switch off perimeter protection before leaving your home so that no alarm is

generated when you open the front door. Should an alarm go on by accident, it can be cleared from the

security keypad (see 1.1.1).

1.2.3 Fire Alarm

HouseControl switches off electricity from your home in the case of fire should there be no people in the

house. Electrical fire may even go out if no for other reason than from the lack of electricity that kept the

fire going. The fire may also be extinguished by the lack of oxygen because air-conditioning is off.

However, you should always make sure your home is okay if you get a fire alarm message in your

mobile phone. Fire alarm should always be taken seriously.

On the other hand, if there are people in the house (monitoring is off) and fire breaks loose,

HouseControl will not switch off electricity because lights must work so that people can find their way out

of the house. The local alarm siren does not go on in this case either, only the smoke detectors’ own

alarm signals can be heard.

Home IN3:+ Fire alarm

Alarm phone call “BEEP - BEEP - BEEP”

Home IN5:+ Tamper alarm

Alarm phone call “BEEP - BEEP - BEEP”

Home IN6:+ Burglar alarm doors

Alarm phone call “BEEP - BEEP - BEEP”

Introduction 9

In HouseControl, smoke detectors are always connected to continuous power supply with backup

battery. You do not have to worry about changing batteries to smoke detectors any more.

1.2.4 Moisture Alarm

Protection against water damages is essential to M- and L-model HouseControls. HouseControl closes

the water mains valve automatically when monitoring is switched on or when moisture is detected in

areas that should be dry. HouseControl not only sends a text message and makes an alarm phone call

but also alarms people at home with the local alarm siren and yard lights. Moisture detection is on 24

hours a day.

When moisture alarm goes off, HouseControl does not automatically open the water mains valve

because you should find out the reason for the alarm and repair the possible causes that lead to the

alarm before it is safe to open the valve (see 1.2.11). Moisture alarm also stops air-conditioning.

1.2.5 Temperature Alarm

In addition to its own device temperature, HouseControl monitors room, garage, and outdoor

temperatures depending on how many temperature sensors are installed. Temperature alarm limits can

be set as high or low as you prefer (see 2.7).

If you wish to use temperature alarms with thermostatic control (available in S-model), the alarm limits

must have margins of at least three degrees. For example, if you use thermostatic control to keep the

temperature at 10 to 21 degrees above zero, the alarm limits should be at 7 and 24 degrees respectively

(see 2.7).

1.2.6 Restart Notification

HouseControl sends you a restart notification about half an hour from the moment it was switched on.

The notification is sent every time the unit is switched on.

1.2.7 Scheduled Message

HouseControl sends you, or whoever has his or her phone number in directory memory cell one, a

weekly report about the conditions at your home. Time starts counting from the moment the unit is

switched on. The scheduled message contains temperature values from connected sensors (see 2.6.3).

Home IN10:+ HouseControl started

Home IN16:+ Temperature

alarm T2: +9.4 Indoor 1

Alarm phone call “BEEP - BEEP - BEEP”

Home IN4:+ Moisture alarm

Alarm phone call “BEEP - BEEP - BEEP”

10 HouseControl User’s Manual version 4.8

1.2.8 Asking for Information

You can find out the current operating mode (is monitoring on or off?), battery voltage, temperatures,

GSM signal strength, and active alarms by sending command #? to your HouseControl.

If monitoring is OFF (disable mode) and there are people at home, it is most likely that some alarm

channels will be listed in the “Alarms” field in the return message.

1.2.9 Remote Control

You can control room temperatures, close water mains valve and turn off air-conditioning (home/away

information), shut down electricity, silence the local alarm siren, switch on yard lights, or open your

garage door just by sending a text message to your HouseControl’s GSM number

If you have a security keypad installed at your home (M- and L-model HouseControls), output O4 or O6

is dedicated to controlling the red signal light on the security keypad. That signal light tells you the

current operating mode of your HouseControl.

There are eight outputs in the L-model HouseControl. Four (O1-O4) of which are power relays.

Table 2. The table summarizes the outputs in the L-model HouseControl.

Usage S M L

O1 Electrical heating ●●●

O2 Water mains valve and air-conditioning (home/away) ○●●

O3 Yard lights ○○●

O4 Electricity ○○●

O5 (M: O3) Local alarm siren ○●●

O6 (M: O4) Signal light on the security keypad (operating mode) ○●●

O7 Garage door ○○●

O8 Free ○○●

Home IN13:+ Report: T1: +24.4 HC

device T2: +22.4 Indoor 1 T3: +21.2

Indoor 2 T4: +20.7 Garage T5: +12.9

Outdoor

TC Security: ON (Is monitoring ON or OFF?)

Batt: 12.2 (Battery voltage)

T1: +27.5 HC device (Device temperature)

T2: +21.6 Indoor 1

T3: +21.1 Indoor 2

T4: +17.5 Garage

T5: +11.3 Outdoor

GSM signal: 19 (GSM signal strength 0-31)

Alarms: IN6 (Alarms registered since

monitoring was switched on)

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