TEXTCARE Main Sensor Manuale utente

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1

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USER

MANUAL

2017

TEXTCARE.CO.UK

01245

324

958

UNIT

6,

TABRUMS

INDUSTRIAL

PARK,

TABRUMS

LANE,

BATTLESBRID E,

ESSEX.

SS11

7QX

Please

read

carefully

before

installing

or

using

this

equipment

TextCare

home

monitoring

products

are

an

aid

to

monitoring

and

are

not

intended

to

be

relied

upon

as

an

emergency

alarm

system.

They

do

not

guarantee

detection

of

all

monitoring

activities

and

are

not

a

substitute

for

regular

care

visits.

It

is

the

user

’

s

responsibility

to

confirm

the

information

that

TextCare

is

providing.

TextCare

products

rely

upon

mains

power

being

available

in

the

room

where

the

Main

Sensor

is

installed

and

also

on

the

reliability

of

the

mobile

network

and

data

availability.

TextCare

Limited

accepts

no

responsibility

for

loss

of

information

/

lack

of

data

caused

by

disruptions

to

these

services.

TextCare

Limited

takes

no

responsibility

for

personal,

property

or

revenue

loss

while

using

the

system

and

will

not

accept

any

liability

relating

to

the

installation

or

use

of

this

equipment.

TextCare

Limited

’

s

liability

is

limited

to

the

value

of

the

purchased

system.

This

disclaimer

does

not

affect

your

statutory

rights.

TextCare

Limited

has

no

connections

or

business

interests

with

any

of

the

cellular

providers

and

is

therefore

not

responsible

for

the

quality

of

cellular

service.

MAINTENANCE

The

manufacturers

or

their

agents

will

provide

a

repair

service

for

any

unit

developing

a

fault.

CLEANIN

If

the

unit

requires

cleaning,

use

a

cloth

that

is

only

lightly

dampened

with

water

or

a

mild

detergent.

WARNIN !

TO

AVOID

DAMA E

TO

THE

UNIT,

NEVER

ALLOW

WATER

TO

ET

INSIDE

THE

CASE.

TO

AVOID

DAMA E

TO

THE

CASE,

NEVER

CLEAN

WITH

SOLVENTS.

UARANTEE

The

manufacturers

provide

a

12

-

month

guarantee

period

from

the

date

of

purchase.

The

guarantee

covers

faulty

materials

and

workmanship.

The

guarantee

will

be

void

if

the

equipment

has

been

tampered

with,

modified,

misused

or

subject

to

neglect.

The

guarantee

will

be

void

if

the

system

has

been

exposed

to

mechanical

impact,

chemicals,

high

humidity,

fluids,

corrosive

and

hazardous

environment

or

other

force

majeure

factors.

SAFETY

TextCare

incorporates

a

transceiver

in

radio

bands:

SM

850

/

900

/

1800

/

1900MHz

Do

not

use

this

system

in

environments

where

the

radio

system

may

interfere

with

other

devices,

including,

medical

devices.

Do

not

expose

to

moisture,

high

humidity,

hazardous

environments,

chemical

environment

or

mechanical

impacts.

CONTENTS

Contents

page

Introduction

Installation

of

Main

Sensor

Adding

Sensors

etting

started

Main

Sensor

operation

Room

Sensor

operation

Door

Sensor

operation

Pendant

Sensor

operation

Visitor

Sensor

operation

Setting

-

up

logging

to

the

cloud

Advanced

set

-

up

Set

-

up

alarms

Setting

alarms

by

Text

from

a

phone

Set

-

up

alerts

Maintenance

Page

24

Page

3

Page

4

Page

5

Page

6

Page

9

Page

13

Page

13

Page

14

Page

14

Page

15

Page

16

Page

17

Page

19

Page

19

Page

21

INTRODUCTION

The

TextCare

Main

Sensor

is

all

that

is

required

to

monitor

a

living

area.

It

is

a

complete

room

monitoring

system

that

communicates

to

the

carer

by

text

message

and

/

or

via

the

internet.

The

Unit

will

monitor

and

record

activity,

light,

and

sound

levels,

as

well

as

temperature.

•

Movement

sensing:

monitors

activity

and

records

the

last

time

movement

was

detected.

•

Sound

sensing:

monitors

sound

levels

within

the

room.

•

Light

sensing:

monitors

light

levels

within

the

room.

•

Temperature

sensing:

monitors

temperature

levels

The

Main

Sensor

comes

complete

with

power

adaptor,

instructions

and

mounting

kit

and

is

supplied

with

a

pay

-

as

-

you

-

go

SIM

card,

although

you

can

fit

any

network

SIM

card

you

choose.

You

will

need

to

add

credit

for

texts,

and

data

if

required.

(

Credit

for

calls

is

not

required.

)

You

can

add

up

to

eight

more

sensors

to

your

TextCare

system

to

enable

comprehensive

monitoring

of

your

loved

one.

These

additional

sensors

can

monitor

a

room

(

Room

Sensor

)

,

door

movement

(

Door

Sensor

)

or

can

be

worn

or

carried

in

a

pocket

(

Pendant

Sensor

)

.

Your

TextCare

system

will

monitor

24

/

7,

keeping

track

of

movement,

sound,

light

and

temperature

levels

and

provide

discreete

yet

comprehensive

monitoring

without

explicit

invasion

of

privacy.

Up

to

eight

carers

can

be

registered

to

the

TextCare

system

who

can

all

receive

status

and

alarm

SMS

messages.

The

number

of

carers

who

can

register

online

and

view

the

activity

graphs

is

unlimited

and

is

controlled

by

you.

TextCare

is

a

bespoke

system.

You

can

configure

it

to

suit

your

requirements

based

on

the

needs

of

your

loved

one.

All

settings

and

features

can

be

accessed

by

standard

SMS

text

messages

from

any

mobile

phone

or

online.

PA E

4

INSTALLATION

PLACEMENT

Find

a

suitable

location

close

to

a

mains

power

outlet,

at

a

height

so

the

sensor

has

a

good

line

of

sight

of

the

area

where

movement

will

normally

occur.

Fix

in

position

using

the

pre

-

fitted

stick

-

on

-

Velcro

-

pads:

peel

off

the

protective

layers

and

push

into

position.

NB

Do

not

position

near

other

electrical

devices

such

as

heating

controllers,

phones,

radiators,

etc.

SIM

CARD

Your

unit

is

supplied

all

ready

to

go:

a

giffgaff

SIM

card

is

included

and

installed

;

you

simply

need

to

activate

the

SIM

(

follow

instructions

on

the

giffgaff

card

supplied

)

and

add

credit

)

.

iffgaff

uses

the

O2

network

but

you

can

replace

the

SIM

with

one

from

another

network

if

this

provides

a

better

signal

in

your

area

(

see

SIM

replacement

)

.

PA E

5

MAIN

SENSOR

SIM

Power

Cable

OFF

ON

SWITCH

ON

Plug

the

mains

adaptor

into

a

power

outlet

and

then

plug

one

end

of

the

power

cable

into

the

adaptor

and

the

other

into

the

bottom

socket

on

the

unit.

Switch

on

the

unit

by

sliding

the

ON

/

OFF

switch

located

on

the

right

edge

of

the

unit.

The

unit

will

display

Wait...

then

after

a

few

seconds

the

TextCare

Home

screen

will

appear

(

see

illustration

)

.

The

top

right

of

this

screen

will

display

connection

information.

It

can

take

up

to

20

seconds

for

the

signal

to

be

displayed

and

it

will

need

to

show

at

least

two

bars

for

the

system

to

work

(

see

illustration

showing

four

bars

)

.

After

up

to

20

seconds

the

[

x

]

will

change

to

an

Arial

symbol

if

a

phone

network

is

found.

If

this

does

not

appear

first

check

that

the

SIM

is

correctly

installed.

INSTALLATION

Sensors

supplied

with

your

system

are

ready

to

turn

on

and

connect

to

your

Main

Sensor.

They

are

battery

operated

and

come

with

an

alkaline

battery

installed.

The

Main

Sensor

must

be

turned

on

and

located

near

the

Room

Sensor

before

the

Rom

Sensor

is

turned

on.

NB

Your

TextCare

system

recognises

the

Main

Sensor

as

Room

Sensor

1.

The

default

name

for

this

on

the

display

is

Main.

PA E

6

ADDIN

SENSORS

LED

Window

Pairing

button

on

rear

ROOM

SENSOR

Switch

on:

If

the

Room

Sensor

was

supplied

with

the

Main

Sensor

it

will

already

be

paired,

you

simply

need

to

switch

it

on

by

using

a

pen

nib

to

press

the

recessed

button

(

on

rear

next

to

screw

);

the

white

LED

window

will

flash.

Fix

in

position:

The

Room

Sensor

should

be

placed

at

a

hight

so

it

has

a

good

line

of

sight

of

the

area

where

movement

will

normally

occur.

Fix

in

position

using

the

pre

-

fitted

stick

-

on

-

Velcro

-

pads.

NB

Do

not

position

near

other

electrical

devices

such

as

heating

controllers,

phones,

radiators,

etc.

ADDIN

SUBSEQUENT

ROOM

SENSORS

If

you

have

decided

to

add

further

Room

Sensors:

use

a

pen

nib

to

press

the

recessed

button

(

on

rear

next

to

screw

);

after

a

few

seconds

the

Main

Sensor

will

display

the

Room

Sensor

in

the

Sensors

Menu.

The

Room

Sensor

can

now

be

renamed,

see

'

Advanced

Setup

'

.

The

Main

Sensor

screen

will

now

display

the

sensor

with

the

default

name

ROOM

and

the

default

sensor

number

eg.ROOM2.

So

a

room

sensor

added

in

the

sensor

2

position

will

be

assigned

the

default

name

ROOM2

and

to

3

would

be

ROOM3

etc.

ROOM

SENSOR

RESET

If

a

problem

occurs

then

it

may

be

necessary

to

reset

the

Sensor.

Insert

a

pin

or

a

ball

point

pen

into

the

pairing

button

hole

on

the

rear

of

the

unit,

and

press

and

hold

down.

The

LED

window

will

turn

red.

Keep

holding

down

and

after

approximately

10

seconds

the

LED

will

turn

off.

The

Room

Sensor

is

now

reset,

the

pairing

will

be

cleared

and

the

sensor

switched

off.

INSTALLATION

PA E

7

DOOR

SENSOR

Switch

on:

If

the

Door

Sensor

was

supplied

with

the

Main

Sensor

it

will

already

be

paired,

you

just

need

to

switch

it

on

by

pressing

the

Help

Button.

The

white

LED

will

flash.

Adding

an

additional

Door

Sensor

is

similar

to

the

above

except:

After

a

few

seconds

the

Main

Sensor

will

display

the

Door

Sensor

in

its

sensors

menu.

The

sensor

can

now

be

renamed,

see

advanced

setup.

The

Main

Sensor

will

go

to

the

sensors

display

and

will

show

the

default

name

DOOR

the

sensor

number

will

be

added

to

the

default

name.

So

a

door

sensor

added

in

the

sensor

2

position

will

be

assigned

the

default

name

DOOR2

and

to

3

would

be

DOOR3

etc.

Fix

in

position:

The

Door

Sensor

should

be

fixed

to

the

outer

edge

of

a

door,

ideally

high

up

above

the

handle

so

it

will

not

be

knocked.

Fix

to

the

door

using

the

pre

fitted

‘

stick

-

on

-

Velcro

-

pad

’

.

NB

Do

not

position

near

other

electrical

devices

such

as

heating

controllers,

phones,

radiators,

etc.

DOOR

SENSOR

RESET

If

a

problem

occurs

then

it

may

be

necessary

to

reset

the

sensor.

Press

and

hold

down

the

HELP

button.

The

LED

will

start

flashing.

Keep

holding

down

and

after

approximately

5

seconds

the

LED

will

turn

off.

Keep

holding

the

button

down

until

a

further

flash

is

seen,

then

release.

The

Door

Sensor

is

now

reset,

the

pairing

will

be

cleared

and

the

sensor

switched

off.

You

can

now

add

this

in

the

same

way

you

add

an

additional

sensor,

as

described

above.

Help

Button

LED

INSTALLATION

PA E

8

Help

Button

LED

PENDANT

SENSOR

Switch

on:

If

the

Door

Sensor

was

supplied

with

the

Main

Sensor

it

will

already

be

paired,

you

just

need

to

switch

it

on

by

pressing

the

Help

Button.

The

white

LED

will

flash.

Switch

on:

If

the

Pendant

was

supplied

with

the

Main

Sensor

it

will

already

be

paired,

you

just

need

to

switch

it

on

by

pressing

the

Help

Button.

The

white

LED

will

flash.

Adding

an

additional

Pendant

is

similar

to

the

above

except:

After

a

few

seconds

the

Main

Sensor

will

display

the

Pendant

Sensor

in

its

sensors

menu.

The

pendant

can

now

be

renamed,

see

advanced

setup.

The

Main

Sensor

will

go

to

the

sensors

display

and

will

show

the

default

name

PENDANT,

the

sensor

number

will

be

added

to

the

default

name.

So

a

Door

Sensor

added

in

the

sensor

2

position

will

be

assigned

the

default

name

PENDANT2

and

to

3

would

be

PENDANT3

etc.

If

required

the

pendant

can

be

turned

off

by

holding

the

button

down

for

five

seconds.

The

Pendant

can

be

carried

for

example

in

a

pocket,

or

can

be

attached

to

a

belt

or

necklace.

It

is

designed

to

remain

switched

on

and

the

battery

will

last

approximately

one

year.

A

warning

will

be

given

when

it

is

time

to

change

the

battery.

PENDANT

SENSOR

RESET

If

a

problem

occurs

then

it

may

be

necessary

to

reset

the

sensor.

Press

and

hold

down

the

HELP

button.

The

LED

window

will

start

flashing.

Keep

holding

down,

after

approx.

5

seconds

the

LED

will

turn

off.

Keep

holding

button

down

until

a

further

flash

is

seen,

then

release.

The

Pendant

is

now

reset,

the

pairing

will

be

cleared

and

the

sensor

switched

off.

You

can

now

add

this

as

an

additional

sensor

as

above.

ETTIN

STARTED

PA E

9

STEP

1

-

SIM

CARD

ACTIVATION

Your

Main

Sensor

has

a

SIM

card

installed

which

will

now

need

to

be

activated.

Simply

follow

the

instructions

on

the

giffgaff

card

supplied

in

the

box.

You

will

also

need

to

add

credit

(

logging

only

requires

30Mbytes

/

month

)

.

iffgaff

uses

the

O2

network

but

TextCare

will

work

with

most

other

network

providers.

If

you

would

like

to

use

a

different

SIM

card,

please

refer

to:

SETTIN

UP

NETWORK

PROVIDERS.

STEP

2:

MAIN

SENSOR

INSTALLATION

Find

a

suitable

location

for

the

Main

Sensor

which

is

close

to

a

mains

power

outlet,

away

from

any

other

electrical

devices

or

radiators

and

at

a

height

where

the

Sensor

will

have

a

good

line

of

sight

of

the

area

where

movement

will

normally

occur.

Peel

off

the

protective

layers

from

the

pre

-

fitted

Velcro

sticky

strips

and

fix

into

position

by

pushing

the

sensor

onto

the

surface.

If

a

problem

occurs

then

it

may

be

necessary

to

reset

the

sensor.

Press

and

hold

down

the

HELP

button.

The

LED

window

will

start

flashing.

Keep

holding

down,

after

approx.

5

seconds

the

LED

will

turn

off.

Keep

holding

button

down

until

a

further

flash

is

seen,

then

release.

The

Pendant

is

now

reset,

the

pairing

will

be

cleared

and

the

sensor

switched

off.

You

can

now

add

this

as

an

additional

sensor

as

above.

Switch

on

the

Main

Sensor

by

sliding

the

ON

/

OFF

switch,

located

on

its

right

-

hand

side.

The

unit

will

display

Wait,

then

after

a

few

seconds,

the

TextCare

home

screen

will

appear.

OFF

ON

Power

Cable