Tieline Merlin Manuale utente

Merlin

IP / ISDN / POTS Codec

User Manual

Software Version: 2.14.88

Manual Version: 1.5_20150923

September, 2015

Merlin User Manual v1.52

Table of Contents

Part I Warnings & Safety Information 6

Part II How to Use the Documentation 7

Part III Glossary of Terms 8

Part IV Getting to know Merlin 10

Part V Rear Panel Connections 12

Part VI Merlin Front Panel Controls 14

Part VII Navigating Menus 16

Part VIII Merlin Input Levels and PPMs 23

Part IX Configuring AES3 Audio 29

Part X Merlin Headphone/Aux Output 31

Part XI Inserting Hardware Modules 33

Part XII About ISDN Modules 34

................................................................................................................................... 351ISDN Module Settings

................................................................................................................................... 382ISDN Answering Configuration

Part XIII About POTS Modules 41

................................................................................................................................... 421POTS Module Settings

................................................................................................................................... 452POTS Answering Configuration

Part XIV Language Selection 47

Part XV About Program Dialing 48

Part XVI Multiple Stream Programs 50

Part XVII Mono or Stereo + IFB Programs 50

Part XVIII Getting Connected Quickly 50

................................................................................................................................... 511Steps to Connect over IP

................................................................................................................................... 532Monitoring IP Connections

................................................................................................................................... 563Steps to Connect over ISDN

................................................................................................................................... 594Monitoring ISDN Connections

................................................................................................................................... 605Steps to Connect over POTS

3Contents

................................................................................................................................... 626Monitoring POTS Connections

................................................................................................................................... 637Load and Dial Custom Programs

................................................................................................................................... 638Disconnecting a Connection

................................................................................................................................... 649Redialing a Connection

................................................................................................................................... 6410 Configuring Auto Reconnect

................................................................................................................................... 6411 Speed Dialing Connections

................................................................................................................................... 6512 Dial/Disconnect Multiple Audio Stream Programs

................................................................................................................................... 6613 Dialing SIP Peer-to-Peer

................................................................................................................................... 6714 Dialing SIP Addresses

................................................................................................................................... 6715 Creating a Multicast Client Program

................................................................................................................................... 7016 Deleting Programs

................................................................................................................................... 7117 Selecting Algorithm Profiles

................................................................................................................................... 7318 Merlin Algorithm Profiles

................................................................................................................................... 7419 Merlin Backup Options

................................................................................................................................... 7620 Lock or Unlock a Program in the Codec

................................................................................................................................... 7621 Locking the Front Panel

Part XIX Connecting to the ToolBox

Web-GUI 78

................................................................................................................................... 791Opening the Java or HTML5 Web-GUI & Login

................................................................................................................................... 822Changing the Default Password

Part XX Using the Java Toolbox Web-GUI 83

................................................................................................................................... 911Configuring IP Settings

................................................................................................................................... 952Configuring ISDN

................................................................................................................................... 1023Configuring POTS

................................................................................................................................... 1084Configuring Input/Output Settings

................................................................................................................................... 1115Configure Mono or Stereo Peer-to-Peer Programs in Merlin

................................................................................................................................... 1206Configure 2 Mono Peer-to-Peer Answering Programs in Merlin

................................................................................................................................... 1247Configure Mono or Stereo + IFB Dialing Programs

................................................................................................................................... 1368Configure Mono or Stereo + IFB Answering Programs

................................................................................................................................... 1419Configure Multicast Client Programs

................................................................................................................................... 14410 Configure SIP Settings

................................................................................................................................... 14611 Configure Peer-to-Peer SIP Programs

................................................................................................................................... 14912 Multiple Peer-to-Peer SIP Programs

................................................................................................................................... 14913 Dial and Disconnect a Program

................................................................................................................................... 15014 Dial/Disconnect Multiple Audio Streams

................................................................................................................................... 15215 View/Edit/Delete Programs

................................................................................................................................... 15316 Reset Factory Default Settings

................................................................................................................................... 15417 Backup and Restore Functions

................................................................................................................................... 15618 Lock or Unlock Programs

................................................................................................................................... 15719 Configuring SNMP in the Codec

Merlin User Manual v1.54

................................................................................................................................... 15820 Download Logs

................................................................................................................................... 15921 Configuring Alarms

................................................................................................................................... 16422 RS232 Data Configuration

................................................................................................................................... 16523 Creating Rules

................................................................................................................................... 16824 Upgrading Codec Firmware

Part XXI Using the HTML5 Toolbox

Web-GUI 170

................................................................................................................................... 1831Using the HTML5 Toolbox Quick Connect Web-GUI

................................................................................................................................... 1902Configuring IP Settings

................................................................................................................................... 1943Configuring ISDN

................................................................................................................................... 2014Configuring POTS

................................................................................................................................... 2075Configuring Input/Output Settings

................................................................................................................................... 2096Configure SIP Settings

................................................................................................................................... 2127Load, Unload and Dial a Program

................................................................................................................................... 2158Reset Factory Default Settings

................................................................................................................................... 2169Backup and Restore Functions

................................................................................................................................... 21810 Lock or Unlock Programs

................................................................................................................................... 21911 Configuring SNMP in the Codec

................................................................................................................................... 22112 Download Logs

................................................................................................................................... 22213 Configuring Alarms

................................................................................................................................... 22814 RS232 Data Configuration

................................................................................................................................... 22915 Creating Rules

................................................................................................................................... 23316 Upgrading Codec Firmware

Part XXII Front Panel Configuration Tasks 234

................................................................................................................................... 2341Configuring IP via the Front Panel

................................................................................................................................... 2372Selecting an Algorithm

................................................................................................................................... 2443Configuring the Jitter Buffer

................................................................................................................................... 2484Configuring Forward Error Correction

................................................................................................................................... 2505Configuring Encode/Decode Direction

................................................................................................................................... 2506Enabling Relays & RS232 Data

................................................................................................................................... 2517Configuring TCP/UDP Ports

................................................................................................................................... 2538Configuring QoS for IP Packets

................................................................................................................................... 2549Reset and Restore Factory Default Settings

................................................................................................................................... 25510 Configuring SNMP Settings

................................................................................................................................... 25511 Test Mode

Part XXIII Reference 256

................................................................................................................................... 2561Regular Maintenance

................................................................................................................................... 2572Installing the Codec at the Studio

................................................................................................................................... 2633Understanding IP Networks

................................................................................................................................... 2654Tips for Creating Reliable IP Connections

5Contents

................................................................................................................................... 2665Testing IP Network Connections

................................................................................................................................... 2686Testing ISDN Connections

................................................................................................................................... 2687Connecting Tieline ISDN to other Codecs

................................................................................................................................... 2828Using Answer Routes for Sessionless ISDN Calls

................................................................................................................................... 2859POTS Connection Tips & Precautions

................................................................................................................................... 28710 Merlin Compliances and Certifications

................................................................................................................................... 28711 FCC Compliance Statements

................................................................................................................................... 28912 Software Licences

................................................................................................................................... 29913 Trademarks and Credit Notices

Part XXIV Merlin Specifications 300

Part XXV Appendix A: RS232 and Control

Port Wiring 302

Index 304

6Merlin User Manual v1.5

1Warnings & Safety Information

1. Both appliance power cables must be removed from the device for Power Disconnection.

2. Remove the phone cable from the POTS interface before servicing.

THUNDERSTORM AND LIGHTNING WARNING:

DO NOT USE Tieline codecs during thunderstorms and lightning. You may suffer an injury

using aphone, Tieline codec, or any device connected to aphone during athunderstorm.

This can lead to personal injury and in extreme cases may be fatal. Protective devices can

be fitted to the line, however, due to the extremely high voltages and energy levels involved

in lightning strikes, these devices may not offer protection to the users, or the Tieline codec

and equipment connected to the codec.

Secondary strikes can occur. These secondary strikes are induced by lightning strikes and

also produce dangerously high currents and energy levels. You only need to be near an

object struck by lightning to lead to personal injury or damage to equipment. e.g. if you are

located near alighting tower at asports facility, water features and drains on golf courses,

you may be affected by these secondary strikes.

Damage to personnel and Tieline codecs may occur during thunderstorm, even if the codec

is turned off but remains connected to the phone or ISDN system, LANor the power.

ANY DAMAGE TO ATIELINE PRODUCT CAUSED BY LIGHTNING or an ELECTRICAL

STORM WILL VOID THE WARRANTY. Use of this product is subject to Tieline's

SOFTWARE LICENSE and WARRANTY conditions, which should be viewed at

www.tieline.com/support before using this product.

DIGITAL PHONE SYSTEM WARNING:

DO NOT CONNECT YOUR TIELINE CODEC TO ADIGITAL PHONE SYSTEM.

PERMANENT DAMAGE MAY OCCUR! If you are unfamiliar with any facility, check that the

line you are using is NOT adigital line. If the Tieline codec becomes faulty due to the use

of adigital phone system, the WARRANTY WILL BE VOID.

WARNING:

HIGH LEAKAGE CURRENT. EARTH CONNECTION ESSENTIAL BEFORE CONNECTING

SUPPLY.

If the total leakage current exceeds 3.5 mA, or if the leakage current of the connected

loads is unknown, connect the supplementary ground terminal to areliable ground

connection in your facility.

Supplementary ground connection

Asupplementary ground terminal is provided on the codec to connect the unit to aground

connection. The ground terminal has an M4 stud with M4 retaining nuts and is compatible

with all grounding wires. Remove only NUT 2to connect your ground wire. The ground wire

must have asuitable lug. When refitting NUT 2ensure that both NUT 1&NUT 2are

correctly tightened to establish and maintain aproper earth connection.

Merlin User Manual v1.5

Disclaimer

Whilst every effort has been made to ensure the accuracy of this manual we are not responsible for

any errors or omissions within it. The product specifications and descriptions within this manual will

be subject to improvements and modifications over time without notice, as changes to software and

hardware are implemented.

2How to Use the Documentation

Manual Conventions

Warnings: Instructions that, if ignored, could result in death or serious personal injury

caused by dangerous voltages or incorrect operation of the equipment. These must be

observed for safe operation.

Cautions: Instructions warning against potential hazards, or to detail practices that must

be observed for safe operation and to prevent damage to equipment or personnel.

Important Note: Information you should know to connect and operate your codec

successfully.

Information specific to IP connections.

Information specific to ISDN connections.

Information specific to POTS connections.

Typographic Conventions

·Codec software elements are in Arial bold, e.g. Contacts

·Codec hardware elements are in bold Capitals, e.g. KEYPAD

Help Button

Press the (information/help) button when navigating codec menus to display adialog

suggesting the actions which can be performed from within the current menu.

8Merlin User Manual v1.5

3Glossary of Terms

AES/EBU

Digital audio standard used to carry digital audio signals between devices

AES3

Official term for the audio standard referred to often as AES/EBU

BRI

Basic Rate Interface for ISDN services

Directory Number for ISDN

DNS

The Domain Name System (DNS) is used to assign domain names to IP

addresses over the World-Wide Web

Domain

Agroup of computers or devices on anetwork which are administered with

common rules and procedures. Devices sharing acommon part of the IP

address are said to be in the same domain

DSCP

The Differentiated Services Code Point is afield in an IP packet header for

prioritizing data when traversing IP networks

Failover

Method of switching to an alternative backup audio stream if the primary

connection is lost.

GUI

Graphical User Interface

IFB

Interrupted Foldback/Interruptible Foldback: an intercom circuit consisting of a

mix-minus program feed sent to talent, which can be interrupted and replaced

by aproducer's or director's intercom microphone

ISDN

Integrated Services Digital Network

ISP

Internet Service Providers (ISPs) are companies that offer customers access to

the internet

Internet Protocol; used for sending data across packet-switched networks

LAN

Local Area Network; agroup of computers and associated devices sharing a

common communications link

Latency

Delay associated with IP networks and caused by algorithmic, transport and

buffering delays

MIB

Amanagement information base (MIB) is adatabase used for managing the

entities in acommunications network. This term is associated with the Simple

Network Management Protocol (SNMP).

Multicast

Efficient one to many streaming of IP audio using multicast IP addressing

Multi-unicast

Amulti-unicast program (also known as multiple unicast) can transmit asingle

audio stream with common connection settings to anumber of different

destinations.

MSN

Multiple Subscriber Number for ISDN

Network Address

Translation

(NAT)

Asystem for forwarding data packets to different private IP network addresses

that reside behind asingle public IP address.

Packet

Aformatted unit of data carried over packet-switched networks.

Port Address

Translation

(PAT)

Related to NAT; afeature of anetwork device that allows IP packets to be

routed to specific ports of devices communicating between public and private IP

networks

POTS

Plain old telephone system: copper phone network infrastructure

PSU

Power Supply Unit

QoS (Quality of

Service)

Priority given to different users or data flows across managed IP networks. This

generally requires aService Level Agreement (SLA) with aTelco or ISP

RTP

Astandardized packet format for sending audio and video data streams and

ensures consistency in the delivery order of voice data packets

SDP

SDP defines the type of audio coding used within an RTP media stream. It

works with anumber of other protocols to establishes adevice’s location,

determines its availability, negotiates call features and participants and adjusts

Merlin User Manual v1.5

session management features

SIP

SIP is acommon protocol which works with amyriad of other protocols to

establish connections with other devices to provide interoperability

SLA

Service Level Agreements (SLAs) acontractual agreement between an ISP and

acustomer defining expected performance levels over anetwork

SNMP

Simple Network Management Protocol: Simple Network Management Protocol:

aprotocol used mostly in network management systems to monitor devices for

conditions that warrant administrative attention.

SPID

Service Profile ID for identifying devices over ISDN networks

STL

Studio-to-transmitter link for program audio feeds

STS

Studio-to-studio audio link

TCP

TCP protocol ensures reliable in-order delivery of data packets between a

sender and areceiver

TTL

Time-to-Live is the setting used in muliticast servers to ensure data packets

have afinite life and don't cause congestion over networks.

UDP

User Datagram Protocol: the most commonly used protocol for sending internet

audio and video streams. UDP packets include information which allows them

to travel independently of previous or future packets in adata stream

Unicast

Broadcasting of asingle stream of data between two points

VLAN

Virtual Local Area Network: partitioning of asingle layer-2 network to create

multiple distinct broadcast domains

WAN

Wide Area Network; acomputer network spanning regions and/or countries to

connect separate LANs

10 Merlin User Manual v1.5

4Getting to know Merlin

The 1RU Merlin rack mount IP codec is designed for the latest digital IP broadcast networks and

delivers high quality bidirectional stereo and full duplex communications for remote broadcast

connections. Connect to IP codecs or smartphones using Report-IT, as well as ISDN and POTS

codecs via optional plug-in transport modules. Merlin has multiple levels of power, audio and network

redundancy.

Overview of this User Manual

Use this manual to learn how to:

·Configure codec 'programs' (please read About Program Dialing for more info).

·Adjust audio and connection settings within the codec.

Please read Getting Connected Quickly for an overview of how to adjust and store audio and

connection settings in your codec using 'programs'.

Applications

Built upon the success of the renowned Commander G3 rack mount codec, Merlin delivers high

quality bidirectional stereo audio and bidirectional mono IFB communications for remote broadcast

connections over LANs, WANs, the internet and satellite IP. It is ideal for studio and remote truck

installations and features:

·High reliability over IP networks without Quality of Service.

·Powerful audio and data routing.

·Simple local or remote command and control.

·Recallable connection programs.

Codec Features

·DSP-based architecture designed for continuous operation.

·Dual Gigabit (10/100/1000) Ethernet ports with automatic switching for redundancy.

·Auto switching, dual redundant AC power supplies.

·Uncompressed PCM audio plus the low-delay, cascade resilient aptX® Enhanced algorithm

(capable of up to 24bit, 48kHz audio sampling)

·Other popular algorithms including LC-AAC, HE-AAC v1 and v2, AAC-LD, AAC-ELD, AAC-ELDv2,

Opus, MPEG-1 Layer II and III, Tieline Music and MusicPLUS, G.722 and G.711.

·SmartStream PLUS redundant streaming for high reliability over IP networks without Quality of

Service.

·IPv4 &IPv6 compatible and ready.

·Supports ISDN and POTS connections via optional interface modules.

·Asymmetric algorithmic encode/decode*.

·SNMP and integrated alarm management.

·Java or HTML5 Toolbox GUI enables remote codec control over WANs.

·Low latency in-band RS-232 auxiliary data channel.

·Programmable software rules engine via aGUI for Control Port functions.

·Streamlined codec wizards and GUI for configuration and control.

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