TigerTech Smart Doorbell Manuale utente

Smart Doorbell

User Manual

Welcome to the TigerTech Family

Welcome to the TigerTech Smart Doorbell and Thank you for becoming a member of the TigerTech family.

Please take a minute to carefully review these instructions so you can enjoy your product experience.

The TigerTech Smart Doorbell is a new generation of Security & Monitoring Devices for Homes and Offices.

These can be used for ensuring the safety of your home or office and can prevent crimes before they

happen. It is small in size, aesthetically pleasing, and very reliable. It works with your Home or Office Wi-

Fi and provides you with 720P HD Video streaming of all events outside your front door on your

Smartphone. It also has a 2-way Video Calling feature, which operates when a visitor rings your Doorbell.

This allows you to see, and speak to your visitors, regardless of where you are, before you let them in your

home or office. With the TigerTech Smart Doorbell, you will enjoy complete piece of mind as you will be

able to protect your loved ones when you are at home or remotely.

The Smart Doorbell has 2 parts that need to work successfully. One is the hardware and the second is the

Mobile App. Please read the instructions and safety information in this manual before installing and

operating the hardware to ensure the safe and correct use of the device. Please also read the App

instructions to understand how to install and use the App.

In the Box

ITEMS

QTY

ITEMS

QTY

ITEMS

QTY

Doorbell Main unit

12V Power adapter

Stoppers

Wireless Chime

Power cord

Wire Terminals

Use instruction

Wall screws

Product Introduction

The TigerTech Wi-Fi Video Doorbell is used to remotely see, hear and speak to your visitors at your front

door using your Smart Phone. This product supports functions such as remote real-time video conversation,

remote snapshots, remote video recording, two-way audio, and motion alerts.

The product also comes with a wireless chime to be installed inside the home. When someone rings the

doorbell, the user's Smartphone or Tablet will ring together along with the Chime. The user’s mobile device

will receive an alert and an incoming video call. The user can then accept the video call to see the visitors

and interact with them.

1. Doorbell Main unit

6. Rear cover

11. Wireless Chime

2. Button／Speaker

7. Bell Lock / AntiTamper button

12. Chime Volume Button

3. Video Lens

8. Outlet for Power wire

13. Music Switch button

4. LED Flash for Night Vision

9. Screw installation holes

14: Power Pin

5. Microphone

10. Wire slot

15. Chime Speaker

Precautions for Safe Use

1. The Smart Doorbell works using [12V ~ 1A DC] supply. Do not connect the device directly to AC

mains while wiring the device, otherwise this may cause electric shock and permanent damage to

the device.

2. Plug in the device ONLY using the provided adapter, else it may cause damage to the device.

Warranty is void if the device is plugged in directly or using any other adapter.

3. The input power required for the supplied AC adapter is 220V - 240V ~ 50/60Hz AC. Please confirm

the electric supply fits the above requirements, else it will cause damage to the adapter and to the

Bell.

NOTE: DO NOT USE ANY OTHER ADAPTER TO CONNECT THE DEVICE AS THIS MAY CAUSE

DAMAGE TO THE DEVICE AND WILL IMMEDIATELY VOID THE WARRANTY.

4. Please make sure you have a strong Wi-Fi connection in the location where you plan to install the

device. Weak Wi-Fi connections will reduce the quality of the video streaming.

5. You will need a 64GB (or less) SD Card to install in your Doorbell if you need to store Video

Recordings or record Alarm Videos automatically.

Setup & Configuration

Pre-Requisites:

1. STRONG CABLE INTERNET CONNECTION: Please ensure that you have a good, reliable cable

internet connection for the device to work best. Portable Internet connections based on Hot spots

or a Wi-Fi Dongle will not provide best and consistent results.

2. Router Quality - Your experience will only be as good as your router. We recommend using a router

that is less than 3 years old and is manufactured by a recognized brand.

3. Router Band –The device will only connect to the 2.4 GHz band and will not connect to 5 GHz

bands.

4. Router b/g/n –Device works on 802.11b/g/n (WEP, WPA, WPA2 encryption supported). If

you have an “N-Only” router, please activate the b/g setting.

Wi-Fi Speed Test

1. Make sure that the Wi-Fi in your Home / Office is on and your Smartphone is connected to Wi-Fi.

2. Download the Speedtest App (available on IOS or Android) and install it on your Phone.

3. Please take your Smartphone to the location where you plan to install the Smart Doorbell and place

your Smartphone next to the device or device location.

4. Start the Speedtest App and Tap “Begin Test”

5. Please note the value of the “UPLOAD” speed shown at the end of the Test.

NOTE: The device works best with an Upload speed of 2.0mbps at the location where you plan to install

the device. If you are below this speed level, please either (1) move your router closer to the device, (2)

add a WiFi signal repeater or (3) increase your internet /connection speeds from your service provider

Doorbell Installation

Preparing for installation

•Before physical installation, please ensure that the device is intact. Check that all the related

accessories are available. For details, please see the Packing List.

•Check the Bell, the Chime and the power adapter housings for cracks, damage or other anomalies.

•Once you confirm that all these are in good condition, you can start the installation.

Fixing the doorbell

•The recommended installation height is 1.4 meters or 4.5 Feet from the ground. Remove the

provided wall marking sticker and paste it on the wall in the proper position. PLEASE NOTE THAT

THIS IS THE POSITION IN WHICH YOUR DOORBELL WILL BE INSTALLED.

•You will find 4 holes on the sticker, showing the location of the screws, and one hole in the Center

for the power wire to be connected inside your Home or Office.

•Drill 4 screw mounting holes in the wall (through the marker holes) and insert the stoppers into

the holes. In line with the Center hole, you will need to drill a small hole through the wall for the

power wire to go through from the Bell to the inside of your home.

•Unmount the back cover of the doorbell as shown in the picture below.

•Slide the SD Card inside the Doorbell (required if you need to record & store videos)

1. Doorbell Main unit

2. Wall screws

3. Rear cover

4. Wall marking sticker

5. Stoppers

6. Wall

7. Power adapter

•Remove the front cover of the wall marking sticker. Align the back cover of the bell with the wall

marker and stick it onto the wall sticker. Now insert the screws through the back cover and fix the

back cover to the wall.

•Guide the Doorbell power wires through the center outlet hole so that they reach inside the home

and connect the wires to the power adapter provided (DC 12V). Please take care to ensure that

this connection is done based on color (Red for POSITIVE “+”, Black for NEGATIVE “-”). Once this

is done, put on the wire connection terminals and clamp them with pliers.

•Mount the Doorbell onto the back cover and click it into place.

•Plug the power adapter which is now connected to the Doorbell, into the power socket and switch

on the power.

•The Bell Button Ring Light will light up.

•The hardware installation is completed.

Wireless Chime Setup

•NOTE: THE CHIME CONNECTS WITH THE BELL WIRELESSLY USING RF (RADIO FREQUENCY) AND

NEEDS TO BE IN CLOSE PROXIMITY TO THE SMART BELL (30-50 FEET)

•Plug the Wireless Chime into any wall socket inside the home. (AC 100V-240V)

•You can find 2 buttons on the music box as below.

•To sync the wireless chime with the doorbell, press and hold the ‘Music’switch button for 3 seconds

and it will ring. Then release the button.

•Immediately press the button on the Doorbell to sync the chime to the bell. If the chime rings, the

chime has been matched with the bell successfully.

IOS/Android Versions for App

The App works on iOS 8.0 or higher and on Android 4.4 or higher.

Install the App

1. Download the “WiBell” App on your Smartphone.

2. For iPhone, you can also download the app from App Store by searching for "WiBell"

3. During the installation process, if the phone prompts you “whether to trust this program OR

whether to allow access to mobile phone location” please choose “Trust” or “Allow”.

Add Doorbell to App

1. Switch on the Doorbell and wait 20-30 seconds for it to power up.

2. After 20-30 seconds, you will hear “Please use your SmartPhone to connect the device” and the

LED indicator starts to blink slowly. This is when the Doorbell generates its own Wi-Fi ‘Hot-Spot’.

3. Begin the following steps.

Step 1 - Connect your Smartphone to the Doorbell’s Wi-Fi Hotspot

i. Go to the Wi-Fi Settings on your Smartphone

ii. Connect your Phone to the Wi-Fi Network called “Smarthome-XXX” (XXX are 20

random characters.)

Step 2 - Add the Doorbell to the APP

i. Open the WiBell APP

ii. Tap on the “+” icon on the top right of the screen

iii. Then Tap on “Scan QR code to quick link”

iv. Scan the QR code pasted on the Doorbell

v. The App will recognize the QR Code on the Doorbell and will display the ID Number

and ask for the Password. The default password is 999999.

vi. Enter the default password and Press “Join” on the Top Right

vii. The App will add the Doorbell to the App and a video window will appear on the

App with a “Play” button

viii. Press the “Play” button to start streaming live video from your Smart Doorbell

b. Step 2 - Add the Doorbell to the APP (Option 2)

i. In case the “QR code” does not work, just tap on “Search Device” (see above).

ii. The App will then search for the Doorbell and in a few seconds, will show the

device ID of the Doorbell it has found.

iii. Select the device ID that has been found and input the password. The default

password is “999999”.

iv. Once this is done, press “Save”.

v. The App will add the Doorbell to the App and a video window will appear on the

App with a “Play” button

vi. Press the “Play” button to start streaming live video from your Doorbell

Step 3. Connect the Doorbell to your local Wi-Fi Network:

i. Under the video window on the App screen, you will see a group of icons. Tap

the rightmost icon (Settings Icon).

ii. Choose “Advanced Setting” and then the “Wi-Fi” option.

iii. Select your Home/Office Wi-Fi network name from the list shown, enter your

Wi-Fi password and press “Save” on the top right.

iv. You will see the LED indicator blinking then stay steady if your Wi-Fi and

password are correct. You will also hear “Wi-Fi Network connecting…… Wi-Fi

Network Connection successful. Very Strong / Strong / Average Signal”. The

Wi-Fi signal strength mentioned will depend on the actual Wi-Fi signal strength

found by the Bell, and will be one of the 3 options mentioned.

v. The Video screen on the App will also show “Online”

vi. The Doorbell will now connect to your Wi-Fi Network you have specified and

is now ready to use from within the home or office as well as from outdoors.

vii. Pressing the ‘Bell’ button on your Doorbell will now send a call alert to your

mobile device.

Regular use

Answer your Doorbell: When someone rings the bell, you will receive a notification. Tap the notification to

open the App. Tap on “Answer” to start the App and show you a live video feed. You will now be able to

see and hear a live feed of the surroundings outside your door. Press the “Picture” button to take a picture.

“Video” button to record a live video of any incident. Press “Unmute” button to speak to your visitor.

Alarm Sensed: If the Doorbell motion sensor senses any activity outside your door, it will send you a

notification. Tap the notification to open the App. Tap on “Answer” to start the App and show you a live

video feed.

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