Titan Logix CTX-TDS-100 Guida rapida

TITAN GATEWAY

CONFIGURATION UTILITY MANUAL

TPM 054

Tpm054001

Version 1.0

Figure 1 –Gateway Configuration Utility

TPM 054 Version 1.0, May 30, 2016 Page | 1

INTRODUCTION

Configuration Utility Manual

TECHNICAL SUPPORT

24 Hour Technical Support Line

1-877-462-4085

Titan Logix provides 24 hour technical support for their products. Call the technical support number:

•to arrange a service call

•if you have immediate questions regarding operations and installation

•if you have a request for documentation and/or software

•technical assistance

RETURNS FOR REPAIR, REPLACEMENT, OR CREDIT

Inside Sales (8:00-4:30 Mountain Daylight Time)

1-877-462-4085

NOTE

Returned product for repair, replacement, or credit, must be accompanied by a Titan

Logix generated RMA number.

To generate an RMA number:

1. Call the Inside Sales number to speak with a representative and obtain an RMA number

2. Provide the serial number of the item with a description of issue and expected resolution

3. Describe the issue and indicate whether the item is defective, missing components, not suitable

for the intended use, or purchased in error

4. Indicate the expected resolution (repair, replacement, return)

5. Return the item together with the RMA number to the indicated Titan service facility

When speaking with your Titan representative, please indicate whether the item is still under

warranty.

Shipping cost to and from a Titan Logix service facility is the responsibility of the customer unless the

product is under warranty. If the product is under warranty, the freight cost to Titan is incurred by the

customer. From Titan, the cost is incurred by Titan.

All returns for credit are subject to a 20% restocking fee.

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INTRODUCTION

Configuration Utility Manual

INTRODUCTION

This manual provides information specific to the Titan Gateway Configuration Utility application

(hereafter referred to as the Configuration Utility) only.

This manual describes use of the Configuration Utility as part of the Gateway System, together with the

TD80 and Finch II systems. For complete installation and programming details on the Gateway and the

TD80 Level Gauging System, refer the Gateway Installation and Operation manual (TPM 053), TD80

product manual (TPM 001) and Finch II product manual (TPM 010).

This guide is intended to assist the user on the installation, use, and maintenance, of the Titan Gateway,

under normal working conditions. Operations outside the scope of this guide or specialized installations,

will require further documentation. Please contact your nearest Titan Logix service facility with your

requirements.

It is essential that this manual be read and understood for proper installation and operation of your

Gateway Configuration Utility software.

Please see our Terms and Conditions for details about our product warranty.

DISCLAIMER

The information in this document is subject to change without notice. Titan Logix Corp. makes no

representations or warranties with respect to the contents hereof.

PROPRIETARY INFORMATION

The Information disclosed herein contains proprietary rights of Titan Logix Corp. Neither this document

nor the information disclosed herein shall be reproduced or transferred to other documents, or used or

disclosed to others for manufacturing purposes, or for any other purpose except as specifically

authorized in writing by Titan Logix Corp.

TPM 054 Version 1.0, May 30, 2016 Page | 3

INTRODUCTION

Configuration Utility Manual

SAFETY

The product must be installed and operated in accordance with Titan manuals, application notes, and all

other relevant publications. Only qualified personnel familiar with the installation and operation of this

equipment should install, adjust, operate, or service this equipment.

Observe all federal, state/provincial and local safety standards and industry recommended practices.

This manual will use the following standard safety terms and conventions to indicate conditions:

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious

injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in moderate injury

and/or property damage.

NOTE

Indicates an important message not related to personal injury or property damage.

RADIO FREQUENCY (RF) SAFETY

Notice regarding Compliance with FCC and Industry Canada Requirements for RF Exposure

The antenna intended for use with this unit meets the requirements for mobile operating configurations

and for fixed mounted operations, as defined in 2.1091 of the FCC rules for satisfying RF exposure

compliance.

Compliance of the device with the FCC and IC rules regarding RF Exposure was established and is given

with the maximum antenna gain as specified above for a minimum distance of 20 cm (8 in) between the

devices radiating structures (the antenna) and the body of users.

TPM 054 Version 1.0, May 30, 2016 Page | 4

INTRODUCTION

GatewayTM Installation and Configuration Manual

SECURITY

Titan recommends the following steps to protect the security of your system:

•Change the Wi-Fi password from the factory setting

•Keep all passwords documented and secure. Password must use a combination of letters,

numbers, and symbols and be at least 8 characters long with no spaces or the special

characters: < >&’

 
 
TPM 054 Version 1.0, May 30, 2016 Page | 5 
INTRODUCTION 
Configuration Utility Manual 
CONTENTS 
 
TECHNICAL SUPPORT .................................................................................................................................... 1 
Returns for Repair, Replacement, or Credit ............................................................................................. 1 
INTRODUCTION............................................................................................................................................. 2 
Disclaimer.................................................................................................................................................. 2 
Proprietary Information............................................................................................................................ 2 
Safety ........................................................................................................................................................ 3 
Radio Frequency (RF) Safety ................................................................................................................. 3 
Security ..................................................................................................................................................... 4 
LIST OF FIGURES............................................................................................................................................ 7 
OVERVIEW..................................................................................................................................................... 8 
INSTALLATION............................................................................................................................................... 9 
Connecting to the Network.....................................................................................................................10 
Changing the Wi-Fi Password .................................................................................................................10 
Dashboard...............................................................................................................................................13 
MENU BAR ..................................................................................................................................................14 
File (Exit the Program) ............................................................................................................................ 14 
Network (Connect to/Disconnect From the Network) ...........................................................................14 
Connect ............................................................................................................................................... 14 
Disconnect........................................................................................................................................... 15 
Restart.....................................................................................................................................................17 
Gateway Device (after update to settings and/or a change in Wi-Fi password)................................ 17 
Gateway Application (after update to the application)......................................................................17 
Help.........................................................................................................................................................17 
About................................................................................................................................................... 18 
STATUS BAR ................................................................................................................................................ 19 
Network Connection ............................................................................................................................... 19 
Activity Message ..................................................................................................................................... 19 
Data Link Activity .................................................................................................................................... 19 
Data Link Status ...................................................................................................................................... 19 
Physical Connection ................................................................................................................................ 19 
UTILITY NAVIGATION .................................................................................................................................. 20 
Monitoring ..............................................................................................................................................20 

TPM 054 Version 1.0, May 30, 2016 Page | 6

INTRODUCTION

Configuration Utility Manual

Gateway Status ................................................................................................................................... 20

Software Upgrade ................................................................................................................................... 23

Gateway Application (Upgrade Procedure) ........................................................................................ 23

Configuration ..........................................................................................................................................26

Wi-Fi ....................................................................................................................................................26

Gateway ..............................................................................................................................................28

Date/Time Stamp.................................................................................................................................... 29

CONFIGURATION AND COMMUNICATION TEST PROCEDURE....................................................................30

Updates................................................................................................................................................... 31

ADVANCED TROUBLESHOOTING ................................................................................................................32

Required tools and equipment ...........................................................................................................32

Optional tools and equipment (as required) ......................................................................................32

Gateway Health Check............................................................................................................................ 33

Gateway Communications Diagnostics...............................................................................................34

Asset Management Dashboard Verification (3rd Party Provider) ...........................................................36

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INTRODUCTION

Configuration Utility Manual

LIST OF FIGURES

Figure 1 - Gateway Configuration Utility ...................................................................................................... 1

Figure 2 - Gateway Communication Flow..................................................................................................... 8

Figure 3 - Gateway Identification Label ........................................................................................................ 8

TPM 054 Version 1.0, May 30, 2016 Page | 8

SOFTWARE

Configuration Utility Manual

OVERVIEW

The Gateway Utility is a software tool to monitor the health of the Gateway, update internal software,

and modify the factory set configuration. Wi-Fi is used to communicate with the Gateway. This

eliminates the need to directly connect to the vehicle, allowing maintenance to be performed remotely

within Wi-Fi range of the Gateway and PC.

It is used after installation to verify normal operation of the gateway. Service technicians may use the

utility to verify normal operation of the gateway and to diagnose failures. Internal settings are changed

and software is updated in the field, eliminating the need to return the Gateway to Titan for most

changes.

The utility is compatible with desktop and laptop PCs with Windows 7 or 10 installed.

NOTE

The Gateway Utility has the ability to save and retrieve configuration profiles in the

event of a software update or a module replacement.

The flow of communication is initiated from the user’s computer via the Configuration Utility through

Wi-Fi to the Gateway. The Gateway generated information is communicated via cellular radio to a cloud

based server and subsequently accessed by the customer’s computer or smartphone dashboard.

Figure 2 –Gateway Communication Flow

Tpm054002

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