Model: MBM-102A Product Warranty
-
5
-
Product Warranty
(a) If a delivered product fails during warranty period, we repair it free of charge. However, if such
failure falls under any of the following categories, repair cost shall be borne by the Customer even
if failure has occurred within the warranty period.
•Failure or damage caused by improper operation, use outside of the specification limit, or actions
such as improper maintenance, repair or modification.
•Failure or damage caused by consumables, parts, optional equipment, software, etc. of
nonconforming products.
•Failure or damage occurred caused by other equipment connected to this instrument.
•Failure or damage caused by such incidents as transportation, location transfer, fall of this product
after delivery.
•Failure or damage caused by fire, force majeure (such as earthquake, damage from wind and
flood, lightning strike), salt damage, gas damage or abnormal voltages.
(b) Warranty period is one year from the date of delivery. If the date of delivery is unclear, the
warranty period shall be 24 months from the month that comes immediately after the manufactured
date described on the product nameplate.
(c) This warranty is limited to the repair of the product itself.
(d) We cannot assume responsibility for direct or indirect damage caused by purpose or operating
method exceeding the limit described in the instruction manual.
(e) The target region of warranty is Japan only. Use outside of Japan shall be warranted by an
individual contract prepared separately.
(f) If an individual agreement is provided between the Customer and our company regarding each item
described above, its agreement has precedence over the items described above. In addition, in cases
other than the ones described above, if failure or damage is attributable to our company, we shall
assume responsibility under the conditions set forth by law.
(g) Other items
•The minimum retention period of performance parts for repair of this product is 5 years after
manufacturing of this product is stopped. The performance parts for repair are parts to maintain
the function of this product.
•For failure of the product and its cause, except when law is required to determine, our personnel in
charge of technical matter shall determine the failure status and its cause.
•Small products used in laboratories or portable analyzers shall be repaired in our respective
sections. Please send each product to a location that our company specifies.
